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Bulwark Exterminating vs. Truly Nolen Pest & Termite Control

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Editor · Research and verification: Handshake Research Desk

Bulwark Exterminating ranks #1 of 164 and Truly Nolen Pest & Termite Control ranks #12 of 164 in the West, with Handshake Scores of 9.3 and 8.6 out of 10. Both have locations on file in Arizona, Nevada, New Mexico, Texas and Utah. Bulwark Exterminating also has locations in Washington, Missouri and Oklahoma, and Truly Nolen Pest & Termite Control in California.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#1 of 164 in the West

Bulwark Exterminating9.3/10

Handshake Score. #1 of 164 in the West

#12 of 164 in the West

Truly Nolen Pest & Termite Control8.6/10

Handshake Score. #12 of 164 in the West

Bulwark Exterminating and Truly Nolen Pest & Termite Control at a glance
Bulwark ExterminatingTruly Nolen Pest & Termite Control
Rank#1 of 164 in the West#12 of 164 in the West
ConfidenceMediumMedium
Provisional scoreNoNo
Door-to-door salesPartial8, 9, 10, 11Partial9, 10, 11
OwnershipIndependent3, 5, 6, 7Independent4, 5, 6, 7, +1
HeadquartersMesa, Arizona2, 3, 4Tucson, Arizona3
States on fileWashington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locationsArizona, California, Nevada, New Mexico, Texas and Utah41 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Bulwark Exterminating and Truly Nolen Pest & Termite Control
Bulwark ExterminatingTruly Nolen Pest & Termite Control
Customer satisfaction 35%9.69.0
Bulwark Exterminating scores higher on customer satisfaction (9.6 vs. 9.0).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%8.5N/A
Bulwark Exterminating scores 8.5 on sales and contract fairness; Truly Nolen Pest & Termite Control isn’t scored on it.
Licensing and compliance 15%10.09.0
Bulwark Exterminating scores higher on licensing and compliance (10.0 vs. 9.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score9.3/108.6/10
Bulwark Exterminating has the higher Handshake Score (9.3 vs. 8.6).

Truly Nolen Pest & Termite Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Bulwark Exterminating and Truly Nolen Pest & Termite Control
Bulwark ExterminatingTruly Nolen Pest & Termite Control
Workplace score6.56.5
Tied on workplace score (6.5 each).

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Bulwark Exterminating and Truly Nolen Pest & Termite Control
Bulwark ExterminatingTruly Nolen Pest & Termite Control
Google listings in the West2135
Google reviews31,75316,209
Google average4.94.8

Bulwark Exterminating 34 review profiles

Review profiles recorded for Bulwark Exterminating
Platform and scopeRatingReviewsSource
GoogleHouston, Texas4.9/55,048View
GoogleSchertz, Texas4.9/54,723View
GoogleAustin, Texas4.9/53,853View
GoogleCorpus Christi, Texas4.8/5412View
GoogleRound Rock, Texas4.8/5275View
GooglePeoria, Arizona4.9/52,398View
GoogleMesa, Arizona4.9/52,142View
GoogleMesa, Arizona4.9/51,187View
GoogleArizona4.9/51,099View
GooglePrescott, Arizona4.6/5147View
GoogleArizona5.0/5144View
GoogleSalt Lake City, Utah4.9/52,504View
GoogleSt. George, Utah4.9/5632View
GoogleLas Vegas, Nevada4.9/51,444View
GoogleNorth Las Vegas, Nevada5.0/51,337View
GoogleMesquite, Nevada5.0/5469View
BBBcompany-wide4.94/51,135View
Trustpilotcompany-wide2.9/518View
HomeAdvisorMesa, Arizona4.9/52,303View
HomeAdvisorSalt Lake City, Utah4.9/51,699View
AngiSt. George, Utah4.9/5739View
AngiDallas, Texas4.8/5852View
AngiShow Low, Arizona4.9/51,230View
AngiAustin, Texas4.6/5414View
OtherConsumerAffairs, company-wide4.9/53,261View
Facebookcompany-wide—113View
NextdoorHouston, Texas——View
GoogleTacoma, Washington4.8/51,899View
GoogleWashington—0View
GoogleKansas City, Missouri4.9/5650View
GoogleAlbuquerque, New Mexico4.9/5589View
GoogleTulsa, Oklahoma4.9/5746View
GoogleOklahoma4.9/555View
Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base4.9/545,797see record

Truly Nolen Pest & Termite Control 43 review profiles

Review profiles recorded for Truly Nolen Pest & Termite Control
Platform and scopeRatingReviewsSource
GoogleSan Diego, California4.7/5658View
GooglePalm Desert, California4.8/5553View
GooglePerris / Moreno Valley, California4.8/5405View
GoogleOrange, California4.7/5312View
GoogleSan Marcos, California4.5/5182View
GoogleTemecula, California4.8/5152View
GoogleCorona, California4.8/589View
GoogleFort Worth, Texas4.8/5627View
GoogleEl Paso, Texas4.8/5519View
GoogleGalveston, Texas4.8/5361View
GoogleKeller, Texas4.7/5338View
GoogleSan Antonio, Texas4.6/5265View
GoogleLewisville, Texas4.5/5170View
GoogleAbilene, Texas4.7/549View
GoogleLubbock, Texas5.0/57View
GoogleAustin, Texas3.0/54View
GoogleTempe, Arizona4.9/51,807View
GoogleTucson, Arizona4.8/51,188View
GoogleChandler, Arizona4.8/51,093View
GoogleGreen Valley, Arizona4.9/5902View
GoogleTucson, Arizona4.8/5767View
GoogleTucson, Arizona4.9/5674View
GoogleSierra Vista, Arizona4.8/5645View
GooglePeoria, Arizona4.8/5554View
GooglePrescott Valley, Arizona4.6/5489View
GoogleLa Quinta, California4.8/5366View
GoogleYuma, Arizona4.8/5336View
GoogleTucson, Arizona4.9/5335View
GoogleLake Havasu City, Arizona4.8/5300View
GooglePhoenix, Arizona4.7/5277View
GoogleFlagstaff, Arizona4.5/537View
GoogleTucson, Arizona4.8/531View
GoogleAlbuquerque, New Mexico4.7/5550View
GoogleRio Rancho, New Mexico4.8/5364View
GoogleSanta Fe, New Mexico4.6/5358View
BBBcompany-wide1.0/56View
Trustpilotcompany-wide3.2/558View
HomeAdvisorTucson, Arizona—0View
GoogleLas Vegas, Nevada4.7/5284View
GoogleMidvale, Utah4.6/5114View
GoogleOgden, Utah4.3/5107View
GoogleSt. George, Utah—0View
Googlenational: all US Google listings of the Truly Nolen Pest & Termite Control brand, used only as the complaint base4.76/538,874see record

Better Business Bureau

Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.

Truly Nolen Pest & Termite Control. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

BBB records: Bulwark Exterminating and Truly Nolen Pest & Termite Control
Bulwark ExterminatingTruly Nolen Pest & Termite Control
BBB gradeA+3, 9, 50, 51, +5B-3, 9, 59, 61, +10
AccreditedYes, since 5/18/2000No
Complaints, last 3 years35, company-wide29, company-wide
BBB customer reviews4.94/5 average from 1,135 reviews1.0/5 average from 6 reviews
Profile scopeCompany-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint).company-wide: the Tucson headquarters file covers headquarters and all corporate-owned locations (nationwide, incl. Florida). The Arizona Mesa (Phoenix BBB) and CA Perris files show the same totals and B- grade.
RetrievedOctober 27, 2026October 27, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Bulwark Exterminating 10 terms

  • Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12

  • Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12

  • Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13

  • Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14

  • The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11

  • Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12

  • Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9

  • Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15

  • New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15

  • Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16

Truly Nolen Pest & Termite Control 6 terms

  • Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.12

  • Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.13

  • Satisfaction guarantee: full refund on the most recent service if not satisfied.12

  • Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.14

  • First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.9

  • Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.15

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)

Licenses and registrations for Bulwark Exterminating
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch)0566941Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch)0566944Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch)0566942Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch)0715854Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026)0996159Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report05/31/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever)0566943Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
ArizonaArizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10)5632Active05/31/20274, 58
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George)4000-467Active12/31/202859
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City)4000-1943Active12/31/202659
NevadaNevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105)5253Listed on the 2026 Licensed Operators report (report dated September 2, 2026)12/31/202660
TexasTexas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 070497432318609502317Right to transact business: ACTIVE; SOS registration: ACTIVENot shown61
NevadaNevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001NV20011049862ActiveNot shown62

Truly Nolen Pest & Termite Control 13 records (Arizona 1, Texas 9, New Mexico 1, California 2)

Licenses and registrations for Truly Nolen Pest & Termite Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)Pest management business license (company)4020ActiveNot shown83
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569387Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0591791Active (listed in TDA’s report of current licenses)March 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569385Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569384Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569386Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569389Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0737676Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (franchise, not the company)0959348Active (listed in TDA’s report of current licenses)May 31, 202784
TexasTexas Comptroller of Public Accounts / Texas Secretary of State (business registry)Foreign corporation registration (business registry, not a pesticide license)Taxpayer 18601691662; SOS file 0006438106ACTIVE (right to transact business; SOS registration)Not shown2
New MexicoNew Mexico Secretary of State (business registry)Foreign Profit Corporation (business registry, not a pesticide license)Business ID 1249846ActiveNot shown85
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Fumigation-Pest & Termite Control)PR 285Active (DCA licensee file refreshed October 1, 2026)Not shown86
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control) - franchisee, not the companyPR 10190Active (DCA licensee file refreshed October 1, 2026)Not shown86

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Bulwark Exterminating 3 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)

    35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9

  • October 27, 2026 · Complaint summaryShown only

    BBB Serving Southern Arizona (Tucson file)

    Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13

  • October 27, 2026 · Complaint summaryShown only

    Arizona Department of Agriculture, Pest Management Division

    The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4

Truly Nolen Pest & Termite Control 6 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide

    BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.9

  • March 12, 2026 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • August 5, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • December 17, 2021 · Complaint summaryShown only

    Arizona

    Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.87

  • August 31, 2017 · LawsuitShown only

    Texas

    Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.88

  • April 2011 · LawsuitShown only

    California

    Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.15

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