Bulwark Exterminating vs. Presto-X Pest Control

Bulwark Exterminating ranks #1 of 164 and Presto-X Pest Control ranks #19 of 164 in the West, with Handshake Scores of 9.3 and 8.5 out of 10. Both have locations on file in Missouri, Oklahoma and Texas. Bulwark Exterminating also has locations in Washington, Arizona, Nevada, New Mexico and Utah, and Presto-X Pest Control in Arkansas, Colorado, Iowa, Kansas, Nebraska, South Dakota and Wyoming.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#19 of 164 in the West
Presto-X Pest Control8.5/10Handshake Score · Provisional. #19 of 164 in the West
| Bulwark Exterminating | Presto-X Pest Control | |
|---|---|---|
| Rank | #1 of 164 in the West | #19 of 164 in the West |
| Confidence | Medium | Low |
| Provisional score | No | Yes |
| Door-to-door sales | Partial8, 9, 10, 11 | N/Asee record |
| Ownership | Independent3, 5, 6, 7 | SubsidiaryParent: Rentokil Initial plc (through Rentokil North America, Inc.)5, 6, 7, 8, +1 |
| Headquarters | Mesa, Arizona2, 3, 4 | Wyomissing, Pennsylvania3, 4 |
| States on file | Washington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locations | Arkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming20 locations |
| Record verified | October 27, 2026 | November 2, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Bulwark Exterminating | Presto-X Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.6 | 9.3 |
| Bulwark Exterminating scores higher on customer satisfaction (9.6 vs. 9.3). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | 8.5 | N/A |
| Bulwark Exterminating scores 8.5 on sales and contract fairness; Presto-X Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.3/10 | 8.5/10 |
| Bulwark Exterminating has the higher Handshake Score (9.3 vs. 8.5). | ||
Presto-X Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Bulwark Exterminating | Presto-X Pest Control | |
|---|---|---|
| Workplace score | 6.5 | N/A |
| Bulwark Exterminating has a workplace score of 6.5; Presto-X Pest Control isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Bulwark Exterminating | Presto-X Pest Control | |
|---|---|---|
| Google listings in the West | 21 | 19 |
| Google reviews | 31,753 | 3,331 |
| Google average | 4.9 | 4.8 |
Bulwark Exterminating 34 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleHouston, Texas | 4.9/5 | 5,048 | View |
| GoogleSchertz, Texas | 4.9/5 | 4,723 | View |
| GoogleAustin, Texas | 4.9/5 | 3,853 | View |
| GoogleCorpus Christi, Texas | 4.8/5 | 412 | View |
| GoogleRound Rock, Texas | 4.8/5 | 275 | View |
| GooglePeoria, Arizona | 4.9/5 | 2,398 | View |
| GoogleMesa, Arizona | 4.9/5 | 2,142 | View |
| GoogleMesa, Arizona | 4.9/5 | 1,187 | View |
| GoogleArizona | 4.9/5 | 1,099 | View |
| GooglePrescott, Arizona | 4.6/5 | 147 | View |
| GoogleArizona | 5.0/5 | 144 | View |
| GoogleSalt Lake City, Utah | 4.9/5 | 2,504 | View |
| GoogleSt. George, Utah | 4.9/5 | 632 | View |
| GoogleLas Vegas, Nevada | 4.9/5 | 1,444 | View |
| GoogleNorth Las Vegas, Nevada | 5.0/5 | 1,337 | View |
| GoogleMesquite, Nevada | 5.0/5 | 469 | View |
| BBBcompany-wide | 4.94/5 | 1,135 | View |
| Trustpilotcompany-wide | 2.9/5 | 18 | View |
| HomeAdvisorMesa, Arizona | 4.9/5 | 2,303 | View |
| HomeAdvisorSalt Lake City, Utah | 4.9/5 | 1,699 | View |
| AngiSt. George, Utah | 4.9/5 | 739 | View |
| AngiDallas, Texas | 4.8/5 | 852 | View |
| AngiShow Low, Arizona | 4.9/5 | 1,230 | View |
| AngiAustin, Texas | 4.6/5 | 414 | View |
| OtherConsumerAffairs, company-wide | 4.9/5 | 3,261 | View |
| Facebookcompany-wide | — | 113 | View |
| NextdoorHouston, Texas | — | — | View |
| GoogleTacoma, Washington | 4.8/5 | 1,899 | View |
| GoogleWashington | — | 0 | View |
| GoogleKansas City, Missouri | 4.9/5 | 650 | View |
| GoogleAlbuquerque, New Mexico | 4.9/5 | 589 | View |
| GoogleTulsa, Oklahoma | 4.9/5 | 746 | View |
| GoogleOklahoma | 4.9/5 | 55 | View |
| Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base | 4.9/5 | 45,797 | see record |
Presto-X Pest Control 22 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleLa Vista, Nebraska | 4.9/5 | 349 | View |
| GoogleLincoln, Nebraska | 4.9/5 | 248 | View |
| GoogleGrand Island, Nebraska | 4.9/5 | 216 | View |
| GoogleCheyenne, Wyoming | 4.6/5 | 169 | View |
| GoogleFort Smith, Arkansas | 4.9/5 | 157 | View |
| GoogleNorth Little Rock, Arkansas | 4.9/5 | 59 | View |
| GoogleConway, Arkansas | 5.0/5 | 3 | View |
| GoogleDenver, Colorado | 4.8/5 | 488 | View |
| GoogleRifle, Colorado | 5.0/5 | 58 | View |
| GoogleHiawatha, Iowa | 4.9/5 | 236 | View |
| GoogleDes Moines, Iowa | 4.8/5 | 174 | View |
| GoogleMason City, Iowa | 4.3/5 | 7 | View |
| GoogleWichita, Kansas | 5.0/5 | 33 | View |
| GoogleSikeston, Missouri | 4.9/5 | 232 | View |
| GoogleSpringfield, Missouri | 4.8/5 | 172 | View |
| GoogleRiverside, Missouri | 4.6/5 | 66 | View |
| GoogleOklahoma City, Oklahoma | 4.7/5 | 97 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 114 | View |
| GoogleHouston, Texas | 4.7/5 | 276 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 184 | View |
| BBBcompany-wide, multi-brand: Rentokil North America, Inc. headquarters profile | 1.61/5 | 97 | View |
| BBBLincoln, Nebraska: Presto-X Pest Control, 5734 Seward Ave | — | — | View |
Better Business Bureau
Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.
Presto-X Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years across its BBB files.
| Bulwark Exterminating | Presto-X Pest Control | |
|---|---|---|
| BBB grade | A+3, 9, 50, 51, +5 | A+3, 34, 35, 36, +8 |
| Accredited | Yes, since 5/18/2000 | No |
| Complaints, last 3 years | 35, company-wide | 0, across 3 BBB files |
| BBB customer reviews | 4.94/5 average from 1,135 reviews | 1.61/5 average from 97 reviews |
| Profile scope | Company-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint). | Scored: the three Presto-X BBB files that carry their own complaint records, Houston Texas, Des Moines Iowa and Springfield Missouri (profiles[2..4]): 0 complaints in 3 years on all three, over the 622 Google reviews of the three listings they cover (Houston 276, Des Moines 174, Springfield 172). Brands with their own files and a mirrored headquarters file were treated as Bug Out was. |
| Retrieved | October 27, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Bulwark Exterminating 10 terms
Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12
Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12
Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13
Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14
The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11
Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12
Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9
Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15
New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15
Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16
Presto-X Pest Control 3 terms
PestFree365+ is the residential plan: “a year round pest protection plan for your home” covering 39+ common pests; the page publishes no price, minimum term, renewal, cancellation or arbitration terms.11
Promotion: $50 off a new PestFree365+ plan with code SAVE50 (company promotion, not a contract term).5
The only legal page on the site is a “Legal statement” covering use of the website (copyright, accuracy, no investment offer). It contains no service agreement, cancellation, renewal or arbitration terms, so the service-contract terms are unpublished.2
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch) | 0566941 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch) | 0566944 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch) | 0566942 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch) | 0715854 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026) | 0996159 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 05/31/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever) | 0566943 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Arizona | Arizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10) | 5632 | Active | 05/31/2027 | 4, 58 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George) | 4000-467 | Active | 12/31/2028 | 59 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City) | 4000-1943 | Active | 12/31/2026 | 59 |
| Nevada | Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105) | 5253 | Listed on the 2026 Licensed Operators report (report dated September 2, 2026) | 12/31/2026 | 60 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 0704974323 | 18609502317 | Right to transact business: ACTIVE; SOS registration: ACTIVE | Not shown | 61 |
| Nevada | Nevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001 | NV20011049862 | Active | Not shown | 62 |
Presto-X Pest Control 17 records (Texas 2, Colorado 3, Missouri 5, Kansas 1, Iowa 2, Oklahoma 1, Nebraska 1, Wyoming 1, South Dakota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Harris; categories PTLWCS as shown in the CSV | 0590486 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | January 31, 2027 | 8 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Bexar; categories PTLWCS as shown in the CSV | 0688559 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | February 28, 2027 | 8 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record; categories include 304 Residential/Commercial Pest Control, 301 Wood Destroying Organism, 110 Public Health Pest Control | BusinessId 13620 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record (out of state); categories 110, 301, 302, 304 | BusinessId 13624 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 002G00 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 0032M3 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record) | USAPlants ID 0001G1 | Pesticide Business (Active) | Not shown | 54 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license; categories 3, 6, 7 | PBL 100467 | Listed on the KDA public business search | December 31, 2026 | 9 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 01932-000 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 11094-001 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (business) | 4933 | Listed; expiration date in the future (the lookup shows no status text) | December 31, 2026 | 56 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicators only; NDA issues no business licenses for structural pest control | Not shown | No company license record exists to look up | Not shown | 57 |
| Colorado | Colorado Secretary of State, Business Entities (open data, Business Entities in Colorado)Business registry: foreign profit corporation, Pennsylvania | Not shown | Good Standing | Not shown | 58 |
| Missouri | Missouri Secretary of State, Business Services (business entity search)Business registry: Gen. Business - For Profit (Foreign) | Charter F00883227 | Good Standing | Not shown | 59 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 004G4W | Pesticide Business (Active) | Not shown | 54 |
| Wyoming | Wyoming Department of Agriculture (WDA), Pesticide ProgramIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 60 |
| South Dakota | South Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 61 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Bulwark Exterminating 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)
35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9
October 27, 2026 · Complaint summaryShown only
BBB Serving Southern Arizona (Tucson file)
Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13
October 27, 2026 · Complaint summaryShown only
Arizona Department of Agriculture, Pest Management Division
The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4
Presto-X Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
September 4, 2026 · SettlementShown only
California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney) - parent-level, California facilities
Resolved $3.15 million civil settlement with Terminix International Inc. and Rentokil North America, Inc. over pesticide and hazardous-waste disposal and customer-record handling at California facilities (Western Exterminator / Terminix names). Names the parent legal entity that licenses Presto-X but no Presto-X branch, brand or covered-state facility; recorded for context, not scored for Presto-X (ruling October 28, 2026: actions naming only a parent).65
December 4, 2025 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (enforcement report, rolling 12 months)
Case 00048833 against TPCL 0688559 (RENTOKIL NORTH AMERICA INC, DBA PRESTO X, Bexar County, the San Antonio license): three violations (incomplete/incorrect use records; missing TPCL numbers on vehicle; failure to maintain apprentice/technician training records), agency action WARNING, penalty None. A warning with no penalty: recorded, not scored.62
February 5, 2025 · EnforcementShown only
Colorado Department of Agriculture, Pesticide Applicator Act enforcement (SFY 2025 finalized-actions table)
Case 20230036, Rentokil North America, Inc., S Syracuse St & E Union Ave, Denver; statutes § 35-10-117(2)(a) and § 35-10-111, C.R.S.; outcome “Stipulation” (a stipulated agreement), 5-Feb-2025. The table names only the legal entity (no brand) and shows no penalty amount. It is not tied to Presto-X: the entity holds Colorado records for four brands (Presto-X 13620 Denver and 13624 Cheyenne Wyoming, Terminix 18295 Westminster and 18296 Colorado Springs, Ambius 18683 Denver County), and the incident location is not the Presto-X Denver branch address (445 Bryant St). Recorded, not scored.63, 64
Keep reading
- Bulwark Exterminating review#1 of 164 in the West
- Presto-X Pest Control review#19 of 164 in the West
- Is Bulwark Exterminating legit?Licenses, BBB record and legal history
- Is Presto-X Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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