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Bulwark Exterminating vs. Rottler Pest Solutions

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Editor · Research and verification: Handshake Research Desk

Bulwark Exterminating ranks #1 of 164 and Rottler Pest Solutions ranks #14 of 164 in the West, with Handshake Scores of 9.3 and 8.6 out of 10. Both have locations on file in Missouri. Bulwark Exterminating also has locations in Washington, Arizona, Nevada, New Mexico, Oklahoma, Texas and Utah, and Rottler Pest Solutions in Kansas.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#1 of 164 in the West

Bulwark Exterminating9.3/10

Handshake Score. #1 of 164 in the West

#14 of 164 in the West

Rottler Pest Solutions8.6/10

Handshake Score. #14 of 164 in the West

Bulwark Exterminating and Rottler Pest Solutions at a glance
Bulwark ExterminatingRottler Pest Solutions
Rank#1 of 164 in the West#14 of 164 in the West
ConfidenceMediumMedium
Provisional scoreNoNo
Door-to-door salesPartial8, 9, 10, 11Partial10, 11, 12
OwnershipIndependent3, 5, 6, 7Independent4, 5, 6, 7, +2
HeadquartersMesa, Arizona2, 3, 4St. Louis, Missouri5
States on fileWashington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locationsKansas and Missouri12 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Bulwark Exterminating and Rottler Pest Solutions
Bulwark ExterminatingRottler Pest Solutions
Customer satisfaction 35%9.69.6
Tied on customer satisfaction (9.6 each).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%8.59.0
Rottler Pest Solutions scores higher on sales and contract fairness (9.0 vs. 8.5).
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score9.3/108.6/10
Bulwark Exterminating has the higher Handshake Score (9.3 vs. 8.6).

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Bulwark Exterminating and Rottler Pest Solutions
Bulwark ExterminatingRottler Pest Solutions
Workplace score6.57.3
Rottler Pest Solutions has the higher workplace score (7.3 vs. 6.5).

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Bulwark Exterminating and Rottler Pest Solutions
Bulwark ExterminatingRottler Pest Solutions
Google listings in the West2111
Google reviews31,7539,709
Google average4.94.9

Bulwark Exterminating 34 review profiles

Review profiles recorded for Bulwark Exterminating
Platform and scopeRatingReviewsSource
GoogleHouston, Texas4.9/55,048View
GoogleSchertz, Texas4.9/54,723View
GoogleAustin, Texas4.9/53,853View
GoogleCorpus Christi, Texas4.8/5412View
GoogleRound Rock, Texas4.8/5275View
GooglePeoria, Arizona4.9/52,398View
GoogleMesa, Arizona4.9/52,142View
GoogleMesa, Arizona4.9/51,187View
GoogleArizona4.9/51,099View
GooglePrescott, Arizona4.6/5147View
GoogleArizona5.0/5144View
GoogleSalt Lake City, Utah4.9/52,504View
GoogleSt. George, Utah4.9/5632View
GoogleLas Vegas, Nevada4.9/51,444View
GoogleNorth Las Vegas, Nevada5.0/51,337View
GoogleMesquite, Nevada5.0/5469View
BBBcompany-wide4.94/51,135View
Trustpilotcompany-wide2.9/518View
HomeAdvisorMesa, Arizona4.9/52,303View
HomeAdvisorSalt Lake City, Utah4.9/51,699View
AngiSt. George, Utah4.9/5739View
AngiDallas, Texas4.8/5852View
AngiShow Low, Arizona4.9/51,230View
AngiAustin, Texas4.6/5414View
OtherConsumerAffairs, company-wide4.9/53,261View
Facebookcompany-wide—113View
NextdoorHouston, Texas——View
GoogleTacoma, Washington4.8/51,899View
GoogleWashington—0View
GoogleKansas City, Missouri4.9/5650View
GoogleAlbuquerque, New Mexico4.9/5589View
GoogleTulsa, Oklahoma4.9/5746View
GoogleOklahoma4.9/555View
Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base4.9/545,797see record

Rottler Pest Solutions 16 review profiles

Review profiles recorded for Rottler Pest Solutions
Platform and scopeRatingReviewsSource
GoogleFenton, Missouri4.9/51,714View
GoogleSt. Louis, Missouri4.9/51,617View
GoogleSpringfield, Missouri4.9/51,466View
GoogleWentzville, Missouri4.9/51,191View
GoogleChesterfield, Missouri4.9/51,148View
GoogleRiverside, Missouri4.9/5921View
GoogleSt. Louis, Missouri4.6/5508View
GoogleJoplin, Missouri5.0/5428View
GoogleColumbia, Missouri4.9/5354View
GoogleFestus, Missouri5.0/5312View
GoogleOverland Park, Kansas5.0/550View
BBBSt. Louis HQ file1.0/52View
AngiROTTLER PEST CONTROL COMPANY, St. Louis, Missouri 63114—0View
YelpColumbia, Missouri——View
YelpSt. Louis, Missouri——View
Googlenational: all US Google listings of the Rottler Pest Solutions brand, used only as the complaint base4.89/510,415see record

Better Business Bureau

Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.

Rottler Pest Solutions. Its company-wide BBB profile shows an A+ grade and 9 complaints in the last three years.

BBB records: Bulwark Exterminating and Rottler Pest Solutions
Bulwark ExterminatingRottler Pest Solutions
BBB gradeA+3, 9, 50, 51, +5A+4, 13
AccreditedYes, since 5/18/2000Yes, since 1997-07-28
Complaints, last 3 years35, company-wide9, company-wide
BBB customer reviews4.94/5 average from 1,135 reviews1.0/5 average from 2 reviews
Profile scopeCompany-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint).Not recorded
RetrievedOctober 27, 2026October 28, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Bulwark Exterminating 10 terms

  • Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12

  • Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12

  • Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13

  • Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14

  • The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11

  • Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12

  • Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9

  • Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15

  • New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15

  • Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16

Rottler Pest Solutions 7 terms

  • Company states the ant (6/year) program it was complaining about carries no 6-year contract and no early termination fee: ‘we do not have a contract that lasts 6 years for ants and there’s no early termination fees with this agreement.’ (Rottler’s BBB reply dated 08/12/2024.)13

  • Company states there is no cancellation fee on its bed bug program (BBB reply dated 03/13/2024), and refunded the last service charge.13

  • A separate signed ‘program agreement’ exists but is not published: Rottler’s BBB reply cites an attached ‘program agreement’ and says it ‘went over the agreement together’ with the customer. Renewal, cancellation channel, minimum term and dispute terms are therefore not read from any company-published text.13

  • Year-round programs: Signature Plus (10 visits per year) and Signature (6 visits per year), each with free return visits between scheduled services (the ‘Rottler Promise’).14

  • One-time services are offered; pricing is quoted per property and no price list is published. A $250,000 Termite Damage Warranty is offered to qualifying customers with an active termite protection plan.15

  • BBB profile states a money-back guarantee: if Rottler cannot control the pest problem it will make things right or refund the cost of that service visit.4

  • No service agreement, terms of service or cancellation policy is published on rottler.com (the FAQ has no cancellation or renewal entry, and the site’s only terms pages are the privacy policy and an SMS terms page). Auto-renewal, cancellation channel, arbitration, minimum term and the standard-plan cancellation fee are not stated in any company-published text. The company’s own Facebook posts (search snippets only, not opened: ‘no long term commitments; you can cancel any time’ and ‘no lock-in contracts’) are recorded in claims and not scored.15

    Absence finding. The FAQ lists questions on services, pricing, guarantees and support; none covers cancellation, renewal or contract length.

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)

Licenses and registrations for Bulwark Exterminating
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch)0566941Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch)0566944Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch)0566942Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch)0715854Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026)0996159Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report05/31/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever)0566943Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
ArizonaArizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10)5632Active05/31/20274, 58
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George)4000-467Active12/31/202859
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City)4000-1943Active12/31/202659
NevadaNevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105)5253Listed on the 2026 Licensed Operators report (report dated September 2, 2026)12/31/202660
TexasTexas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 070497432318609502317Right to transact business: ACTIVE; SOS registration: ACTIVENot shown61
NevadaNevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001NV20011049862ActiveNot shown62

Rottler Pest Solutions 13 records (Kansas 1, Missouri 12)

Licenses and registrations for Rottler Pest Solutions
StateAuthority and typeNumberStatusExpiresSource
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License (categories 3 Ornamental and Turf, 6 Right-of-Way, 7 Industrial, Institutional, Structural and Health-Related)6836Current (categories 3, 6 and 7 listed with expiry 12/31/2026)December 31, 202632
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)00005X (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)00041X (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000420 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000421 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000422 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000584 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0021XW (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0021YK (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0036XF (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)004018 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)004DKD (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Secretary of State, Business ServicesGen. Business - For Profit (Domestic) corporation: ROTTLER PEST CONTROL COMPANY00258906 (charter number)Good StandingNot shown2

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Bulwark Exterminating 3 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)

    35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9

  • October 27, 2026 · Complaint summaryShown only

    BBB Serving Southern Arizona (Tucson file)

    Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13

  • October 27, 2026 · Complaint summaryShown only

    Arizona Department of Agriculture, Pest Management Division

    The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4

Rottler Pest Solutions 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 28, 2026 · Complaint summaryUsed in complaint record

    BBB Serving Greater Missouri & Southern Illinois, St. Louis HQ file (headquarters and corporate-owned locations)

    BBB rating A+, accredited since 7/28/1997. 9 complaints in the last 3 years, 4 in the last 12 months; every complaint shown has a business response. Themes: missed appointments and unfinished work (trap and soffit job, $1,700 paid), billing after cancellation, a no-show service that was billed, bed bug program expectations, ineffective mole treatment, and two customers who described a program (‘$129 biweekly’ and ‘6/year’) as a 6-year contract (Rottler’s reply to the second says there is no 6-year contract and no early termination fee). Most are marked Resolved and several customers wrote that the reply satisfied them. No pattern-of-complaints alert or government-action notice shown.13

  • October 28, 2026 · Complaint summaryShown only

    BBB of Midwest Plains, Riverside, Missouri file

    A separate BBB file for the Riverside (Kansas City) office, A+, accredited since 12/22/2023. Its complaints page repeats the HQ totals (9 in 3 years, 4 in 12 months) but lists none, so it mirrors the St. Louis file and adds no separate complaints.34

  • October 18, 2024 · OtherShown only

    City of St. Louis Comptroller, Internal Audit Section (Lambert International Airport contract)

    Internal audit of the airport’s pest-control service agreement with Rottler Pest Control Solutions (period 7/1/2021 to 6/30/2023, contract price $123,600). The 11-page PDF has no text layer; read as page images. Conclusion (page 3): the contractor ‘fully complied with the contract agreement terms and conditions’ and invoice billings were consistent; the one improvement point concerns the airport’s monitoring of the work. A clean vendor audit, not a regulatory action.37

  • October 18, 2016 · OtherShown only

    Missouri Court of Appeals, Eastern District (appeal from the Labor and Industrial Relations Commission)

    Appellate order captioned Parr v. Rottler Pest Control Co., 505 S.W.3d 342 (No. ED 103923, filed October 18, 2016). It is a former employee’s appeal from the Missouri Labor and Industrial Relations Commission’s decision disqualifying him from unemployment benefits; Rottler and the Division of Employment Security were respondents and the court affirmed the Commission. A private unemployment-benefits matter, not a government action against Rottler, not a wage-and-hour case; not scored.35

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