Bulwark Exterminating vs. Berrett Pest Control

Bulwark Exterminating ranks #1 of 164 and Berrett Pest Control ranks #16 of 164 in the West, with Handshake Scores of 9.3 and 8.5 out of 10. Both have locations on file in Oklahoma and Texas. Bulwark Exterminating also has locations in Washington, Arizona, Missouri, Nevada, New Mexico and Utah, and Berrett Pest Control in Colorado.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Bulwark Exterminating | Berrett Pest Control | |
|---|---|---|
| Rank | #1 of 164 in the West | #16 of 164 in the West |
| Confidence | Medium | High |
| Provisional score | No | No |
| Door-to-door sales | Partial8, 9, 10, 11 | Partial6, 7, 8, 9 |
| Ownership | Independent3, 5, 6, 7 | Independent5 |
| Headquarters | Mesa, Arizona2, 3, 4 | Garland, Texas3 |
| States on file | Washington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locations | Colorado, Oklahoma and Texas14 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Bulwark Exterminating | Berrett Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.6 | 9.3 |
| Bulwark Exterminating scores higher on customer satisfaction (9.6 vs. 9.3). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | 8.5 | 6.0 |
| Bulwark Exterminating scores higher on sales and contract fairness (8.5 vs. 6.0). | ||
| Licensing and compliance 15% | 10.0 | 9.5 |
| Bulwark Exterminating scores higher on licensing and compliance (10.0 vs. 9.5). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.3/10 | 8.5/10 |
| Bulwark Exterminating has the higher Handshake Score (9.3 vs. 8.5). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Bulwark Exterminating | Berrett Pest Control | |
|---|---|---|
| Workplace score | 6.5 | 4.5 |
| Bulwark Exterminating has the higher workplace score (6.5 vs. 4.5). | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Bulwark Exterminating | Berrett Pest Control | |
|---|---|---|
| Google listings in the West | 21 | 12 |
| Google reviews | 31,753 | 44,721 |
| Google average | 4.9 | 4.9 |
Bulwark Exterminating 34 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleHouston, Texas | 4.9/5 | 5,048 | View |
| GoogleSchertz, Texas | 4.9/5 | 4,723 | View |
| GoogleAustin, Texas | 4.9/5 | 3,853 | View |
| GoogleCorpus Christi, Texas | 4.8/5 | 412 | View |
| GoogleRound Rock, Texas | 4.8/5 | 275 | View |
| GooglePeoria, Arizona | 4.9/5 | 2,398 | View |
| GoogleMesa, Arizona | 4.9/5 | 2,142 | View |
| GoogleMesa, Arizona | 4.9/5 | 1,187 | View |
| GoogleArizona | 4.9/5 | 1,099 | View |
| GooglePrescott, Arizona | 4.6/5 | 147 | View |
| GoogleArizona | 5.0/5 | 144 | View |
| GoogleSalt Lake City, Utah | 4.9/5 | 2,504 | View |
| GoogleSt. George, Utah | 4.9/5 | 632 | View |
| GoogleLas Vegas, Nevada | 4.9/5 | 1,444 | View |
| GoogleNorth Las Vegas, Nevada | 5.0/5 | 1,337 | View |
| GoogleMesquite, Nevada | 5.0/5 | 469 | View |
| BBBcompany-wide | 4.94/5 | 1,135 | View |
| Trustpilotcompany-wide | 2.9/5 | 18 | View |
| HomeAdvisorMesa, Arizona | 4.9/5 | 2,303 | View |
| HomeAdvisorSalt Lake City, Utah | 4.9/5 | 1,699 | View |
| AngiSt. George, Utah | 4.9/5 | 739 | View |
| AngiDallas, Texas | 4.8/5 | 852 | View |
| AngiShow Low, Arizona | 4.9/5 | 1,230 | View |
| AngiAustin, Texas | 4.6/5 | 414 | View |
| OtherConsumerAffairs, company-wide | 4.9/5 | 3,261 | View |
| Facebookcompany-wide | — | 113 | View |
| NextdoorHouston, Texas | — | — | View |
| GoogleTacoma, Washington | 4.8/5 | 1,899 | View |
| GoogleWashington | — | 0 | View |
| GoogleKansas City, Missouri | 4.9/5 | 650 | View |
| GoogleAlbuquerque, New Mexico | 4.9/5 | 589 | View |
| GoogleTulsa, Oklahoma | 4.9/5 | 746 | View |
| GoogleOklahoma | 4.9/5 | 55 | View |
| Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base | 4.9/5 | 45,797 | see record |
Berrett Pest Control 20 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleGarland, Texas | 4.9/5 | 8,840 | View |
| GoogleHouston, Texas | 4.8/5 | 8,629 | View |
| GoogleSan Antonio, Texas | 4.9/5 | 4,513 | View |
| GoogleAustin, Texas | 4.8/5 | 4,511 | View |
| GoogleDallas, Texas | 4.9/5 | 2,902 | View |
| GoogleConroe, Texas | 4.9/5 | 2,096 | View |
| GoogleMcKinney, Texas | 4.8/5 | 1,374 | View |
| GoogleSan Marcos, Texas | 4.8/5 | 1,079 | View |
| GooglePearland, Texas | 4.8/5 | 406 | View |
| GoogleDenver, Colorado | 4.8/5 | 6,341 | View |
| GoogleColorado Springs, Colorado | 4.9/5 | 501 | View |
| GoogleOklahoma City, Oklahoma | 4.9/5 | 3,529 | View |
| BBBcompany-wide: BBB headquarters profile | 4.4/5 | 111 | View |
| AngiDenver, Colorado | 4.5/5 | 154 | View |
| AngiAustin, Texas | 4.8/5 | 313 | View |
| AngiDallas, Texas | 4.9/5 | 140 | View |
| HomeAdvisorDallas, Texas | 4.9/5 | 140 | View |
| ThumbtackHouston, Texas | 4.6/5 | 91 | View |
| FacebookDallas, Texas | — | 3,004 | View |
| YelpGarland, Texas | — | — | View |
Better Business Bureau
Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.
Berrett Pest Control. Its BBB profile shows an A grade and 29 complaints in the last three years.
| Bulwark Exterminating | Berrett Pest Control | |
|---|---|---|
| BBB grade | A+3, 9, 50, 51, +5 | A5, 35, 36, 37, +2 |
| Accredited | Yes, since 5/18/2000 | Yes |
| Complaints, last 3 years | 35, company-wide | 29 |
| BBB customer reviews | 4.94/5 average from 1,135 reviews | 4.4/5 average from 111 reviews |
| Profile scope | Company-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint). | Headquarters profile ‘Berrett Home Services - DFW’ (BBB serving North Central Texas). BBB says it includes the headquarters and corporate-owned locations; separate local profiles (Denver, Colorado Springs, Oklahoma City, Houston, Pearland, Austin, San Antonio, Fort Worth, Garland, Dallas HVAC) show the same complaint totals. All locations are in Texas, Colorado and Oklahoma. |
| Retrieved | October 27, 2026 | October 27, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Bulwark Exterminating 10 terms
Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12
Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12
Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13
Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14
The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11
Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12
Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9
Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15
New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15
Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16
Berrett Pest Control 14 terms
Residential general pest plan: a 4-month agreement (initial treatment plus one additional treatment); after 4 months service continues until the customer cancels, with no new agreement.10
One-time treatment available from $185 with a 30-day warranty (company advises against it).10
Advertised ‘$139 Initial Pest Service’ including general pest service and warranty (Dallas, Denver, Oklahoma City and Houston pages).10
Termite Protection Plan: $15/month alongside quarterly pest service; spot-treatment of subterranean termites at no charge or 50% off a full treatment.10
Terms & Conditions (last updated August 19, 2025): binding individual AAA arbitration and class-action waiver.3
Arbitration opt-out by mailed notice within 30 days of first accepting the Terms.3
Appointment rescheduling/cancellation needs 24 hours’ notice; a $49 late-cancellation or no-show fee may apply. The published Terms still carry template drafting notes (‘(Adjust amount as desired.)’, ‘Please confirm the contact details above before publishing.’).3
Customers authorize charges to a card on file for recurring plan payments.3
Company says ‘No long-term contracts’ (claim; the plan carries a 4-month agreement).10
Company (BBB response, February 2026) to a commercial customer: initial-treatment discount given for a one-year agreement; canceling early requires paying the discount back (amount not stated).11
Company (BBB response, June 2024) on mosquito service: $99 per treatment over an 8-month season, or $66/month spread over 12 months.7
Customer report (Angi Denver, Aug 2022): told they could not leave the initial 4-month contract without a $100 penalty, and the card was charged $100.12
Customer report (BBB complaint, June 13, 2025): charged a $100 early termination fee after being told at signup there were no fees.6
Company (BBB response, August 21, 2025): general pest is ‘a quarterly service with monthly billing’.6
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch) | 0566941 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch) | 0566944 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch) | 0566942 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch) | 0715854 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026) | 0996159 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 05/31/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever) | 0566943 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Arizona | Arizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10) | 5632 | Active | 05/31/2027 | 4, 58 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George) | 4000-467 | Active | 12/31/2028 | 59 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City) | 4000-1943 | Active | 12/31/2026 | 59 |
| Nevada | Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105) | 5253 | Listed on the 2026 Licensed Operators report (report dated September 2, 2026) | 12/31/2026 | 60 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 0704974323 | 18609502317 | Right to transact business: ACTIVE; SOS registration: ACTIVE | Not shown | 61 |
| Nevada | Nevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001 | NV20011049862 | Active | Not shown | 62 |
Berrett Pest Control 8 records (Texas 5, Colorado 2, Oklahoma 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license, categories PTLWCD; DBA Berrett Home Services; Dallas County; responsible applicator Keith D Abbott | 0566613 | Listed in TDA’s current-licenses report (active); issued 03/19/1999, renewed 03/31/2026 | 03/31/2027 | 4 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license, categories PTL; DBA Berrett Pest Control Serv Inc; Harris County (Houston); responsible applicator Brandon K Robinson | 0566614 | Listed in TDA’s current-licenses report (active); issued 03/12/2010, renewed 03/31/2026 | 03/31/2027 | 4 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license, categories PL; Travis County (Austin); responsible applicator Jared Dowling | 0683929 | Listed in TDA’s current-licenses report (active); issued 11/12/2013, renewed 11/30/2025 | 11/30/2026 | 4 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCertified applicators registered to the three Berrett business licenses (business client # 00434940): 17 under 0566613 (Dallas), 11 under 0566614 (Harris), 4 under 0683929 (Travis); includes Nathan Berrett (0557865) | Not shown | Individual applicator records, expiring 03/31/2027 or 11/30/2026 | Not shown | 40 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division pesticide applicator programCommercial Applicator business license, BERRETT PEST CONTROL CO LLC, Denver; categories 110, 206, 301, 302, 304, 307 | 13652 | Current (CDA search returns only current valid licenses) | 12/31/2026 | 41 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), AGLook pesticide license searchPesticide License (company), BERRETT PEST CONTROL, Oklahoma City 73114, Oklahoma County | 9368 | Current: the AGLook company record shows License Expiration Date September 30, 2027 and Active Unexpired Categories 7A, 7B, 8, 11A, 3A | 09/30/27 | 42, 43 |
| Texas | Texas Comptroller of Public Accounts (active franchise tax permit holders; Secretary of State status)Business registration: BERRETT PEST CONTROL SERVICES, INC., corporation, 708 Easy St, Garland Texas; charter February 10, 2000 | SOS file 0156924400 | SOS status A; right to transact business A | Not shown | 2 |
| Colorado | Colorado Secretary of State business entities (data.colorado.gov dataset)Business registration: BERRETT PEST CONTROL CO LLC, Colorado LLC, 7770 E Iliff Ave Ste G, Denver; formed March 4, 2011 | Entity Idaho 20111134635 | Good Standing | Not shown | 44 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Bulwark Exterminating 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)
35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9
October 27, 2026 · Complaint summaryShown only
BBB Serving Southern Arizona (Tucson file)
Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13
October 27, 2026 · Complaint summaryShown only
Arizona Department of Agriculture, Pest Management Division
The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4
Berrett Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
company-wide (Texas, Colorado and Oklahoma)
BBB: 29 complaints in the last 3 years and 11 in the last 12 months on the headquarters profile, which covers the headquarters and corporate-owned locations (the Denver, Colorado Springs and Oklahoma City profiles show the same totals). Of the 27 complaints displayed, 22 are ‘Answered’ and 5 ‘Resolved’; none shows as unanswered.11
July 28, 2026 · EnforcementShown only
Texas (Texas Department of Agriculture, Structural Pest Control Service)
TDA enforcement case 00049452 against TPCL 0566614 (Berrett Pest Control Services Inc’s Harris County/Houston business license): violations ‘Failure to comply with training or supervision requirements’, ‘Failure to maintain apprentice/technician training records’ and ‘Incomplete/incorrect use records’; agency action WARNING on each, no penalty; date final 07/28/2026.45
October 27, 2025 · EnforcementUsed in licensing and compliance
Texas (Texas Department of Agriculture, Structural Pest Control Service)
TDA enforcement case 00045353 against TPCL 0683929 (Berrett Pest Control Services Inc’s Travis County/Austin business license): violation ‘Working without an apprentice license’; agency action ADMINISTRATIVE PENALTY, $1,000.00; date final 10/27/2025.45
Keep reading
- Bulwark Exterminating review#1 of 164 in the West
- Berrett Pest Control review#16 of 164 in the West
- Is Bulwark Exterminating legit?Licenses, BBB record and legal history
- Is Berrett Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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