Rottler Pest Solutions vs. Presto-X Pest Control
Rottler Pest Solutions ranks #14 of 164 and Presto-X Pest Control ranks #19 of 164 in the West, with Handshake Scores of 8.6 and 8.5 out of 10. Both have locations on file in Kansas and Missouri. Presto-X Pest Control also has locations in Arkansas, Colorado, Iowa, Nebraska, Oklahoma, South Dakota, Texas and Wyoming.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#19 of 164 in the West
Presto-X Pest Control8.5/10Handshake Score · Provisional. #19 of 164 in the West
| Rottler Pest Solutions | Presto-X Pest Control | |
|---|---|---|
| Rank | #14 of 164 in the West | #19 of 164 in the West |
| Confidence | Medium | Low |
| Provisional score | No | Yes |
| Door-to-door sales | Partial10, 11, 12 | N/Asee record |
| Ownership | Independent4, 5, 6, 7, +2 | SubsidiaryParent: Rentokil Initial plc (through Rentokil North America, Inc.)5, 6, 7, 8, +1 |
| Headquarters | St. Louis, Missouri5 | Wyomissing, Pennsylvania3, 4 |
| States on file | Kansas and Missouri12 locations | Arkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming20 locations |
| Record verified | October 27, 2026 | November 2, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Rottler Pest Solutions | Presto-X Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.6 | 9.3 |
| Rottler Pest Solutions scores higher on customer satisfaction (9.6 vs. 9.3). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | 9.0 | N/A |
| Rottler Pest Solutions scores 9.0 on sales and contract fairness; Presto-X Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.6/10 | 8.5/10 |
| Rottler Pest Solutions has the higher Handshake Score (8.6 vs. 8.5). | ||
Presto-X Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Rottler Pest Solutions | Presto-X Pest Control | |
|---|---|---|
| Workplace score | 7.3 | N/A |
| Rottler Pest Solutions has a workplace score of 7.3; Presto-X Pest Control isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Rottler Pest Solutions | Presto-X Pest Control | |
|---|---|---|
| Google listings in the West | 11 | 19 |
| Google reviews | 9,709 | 3,331 |
| Google average | 4.9 | 4.8 |
Rottler Pest Solutions 16 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleFenton, Missouri | 4.9/5 | 1,714 | View |
| GoogleSt. Louis, Missouri | 4.9/5 | 1,617 | View |
| GoogleSpringfield, Missouri | 4.9/5 | 1,466 | View |
| GoogleWentzville, Missouri | 4.9/5 | 1,191 | View |
| GoogleChesterfield, Missouri | 4.9/5 | 1,148 | View |
| GoogleRiverside, Missouri | 4.9/5 | 921 | View |
| GoogleSt. Louis, Missouri | 4.6/5 | 508 | View |
| GoogleJoplin, Missouri | 5.0/5 | 428 | View |
| GoogleColumbia, Missouri | 4.9/5 | 354 | View |
| GoogleFestus, Missouri | 5.0/5 | 312 | View |
| GoogleOverland Park, Kansas | 5.0/5 | 50 | View |
| BBBSt. Louis HQ file | 1.0/5 | 2 | View |
| AngiROTTLER PEST CONTROL COMPANY, St. Louis, Missouri 63114 | — | 0 | View |
| YelpColumbia, Missouri | — | — | View |
| YelpSt. Louis, Missouri | — | — | View |
| Googlenational: all US Google listings of the Rottler Pest Solutions brand, used only as the complaint base | 4.89/5 | 10,415 | see record |
Presto-X Pest Control 22 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleLa Vista, Nebraska | 4.9/5 | 349 | View |
| GoogleLincoln, Nebraska | 4.9/5 | 248 | View |
| GoogleGrand Island, Nebraska | 4.9/5 | 216 | View |
| GoogleCheyenne, Wyoming | 4.6/5 | 169 | View |
| GoogleFort Smith, Arkansas | 4.9/5 | 157 | View |
| GoogleNorth Little Rock, Arkansas | 4.9/5 | 59 | View |
| GoogleConway, Arkansas | 5.0/5 | 3 | View |
| GoogleDenver, Colorado | 4.8/5 | 488 | View |
| GoogleRifle, Colorado | 5.0/5 | 58 | View |
| GoogleHiawatha, Iowa | 4.9/5 | 236 | View |
| GoogleDes Moines, Iowa | 4.8/5 | 174 | View |
| GoogleMason City, Iowa | 4.3/5 | 7 | View |
| GoogleWichita, Kansas | 5.0/5 | 33 | View |
| GoogleSikeston, Missouri | 4.9/5 | 232 | View |
| GoogleSpringfield, Missouri | 4.8/5 | 172 | View |
| GoogleRiverside, Missouri | 4.6/5 | 66 | View |
| GoogleOklahoma City, Oklahoma | 4.7/5 | 97 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 114 | View |
| GoogleHouston, Texas | 4.7/5 | 276 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 184 | View |
| BBBcompany-wide, multi-brand: Rentokil North America, Inc. headquarters profile | 1.61/5 | 97 | View |
| BBBLincoln, Nebraska: Presto-X Pest Control, 5734 Seward Ave | — | — | View |
Better Business Bureau
Rottler Pest Solutions. Its company-wide BBB profile shows an A+ grade and 9 complaints in the last three years.
Presto-X Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years across its BBB files.
| Rottler Pest Solutions | Presto-X Pest Control | |
|---|---|---|
| BBB grade | A+4, 13 | A+3, 34, 35, 36, +8 |
| Accredited | Yes, since 1997-07-28 | No |
| Complaints, last 3 years | 9, company-wide | 0, across 3 BBB files |
| BBB customer reviews | 1.0/5 average from 2 reviews | 1.61/5 average from 97 reviews |
| Profile scope | Not recorded | Scored: the three Presto-X BBB files that carry their own complaint records, Houston Texas, Des Moines Iowa and Springfield Missouri (profiles[2..4]): 0 complaints in 3 years on all three, over the 622 Google reviews of the three listings they cover (Houston 276, Des Moines 174, Springfield 172). Brands with their own files and a mirrored headquarters file were treated as Bug Out was. |
| Retrieved | October 28, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Rottler Pest Solutions 7 terms
Company states the ant (6/year) program it was complaining about carries no 6-year contract and no early termination fee: ‘we do not have a contract that lasts 6 years for ants and there’s no early termination fees with this agreement.’ (Rottler’s BBB reply dated 08/12/2024.)13
Company states there is no cancellation fee on its bed bug program (BBB reply dated 03/13/2024), and refunded the last service charge.13
A separate signed ‘program agreement’ exists but is not published: Rottler’s BBB reply cites an attached ‘program agreement’ and says it ‘went over the agreement together’ with the customer. Renewal, cancellation channel, minimum term and dispute terms are therefore not read from any company-published text.13
Year-round programs: Signature Plus (10 visits per year) and Signature (6 visits per year), each with free return visits between scheduled services (the ‘Rottler Promise’).14
One-time services are offered; pricing is quoted per property and no price list is published. A $250,000 Termite Damage Warranty is offered to qualifying customers with an active termite protection plan.15
BBB profile states a money-back guarantee: if Rottler cannot control the pest problem it will make things right or refund the cost of that service visit.4
No service agreement, terms of service or cancellation policy is published on rottler.com (the FAQ has no cancellation or renewal entry, and the site’s only terms pages are the privacy policy and an SMS terms page). Auto-renewal, cancellation channel, arbitration, minimum term and the standard-plan cancellation fee are not stated in any company-published text. The company’s own Facebook posts (search snippets only, not opened: ‘no long term commitments; you can cancel any time’ and ‘no lock-in contracts’) are recorded in claims and not scored.15
Absence finding. The FAQ lists questions on services, pricing, guarantees and support; none covers cancellation, renewal or contract length.
Presto-X Pest Control 3 terms
PestFree365+ is the residential plan: “a year round pest protection plan for your home” covering 39+ common pests; the page publishes no price, minimum term, renewal, cancellation or arbitration terms.11
Promotion: $50 off a new PestFree365+ plan with code SAVE50 (company promotion, not a contract term).5
The only legal page on the site is a “Legal statement” covering use of the website (copyright, accuracy, no investment offer). It contains no service agreement, cancellation, renewal or arbitration terms, so the service-contract terms are unpublished.2
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Rottler Pest Solutions 13 records (Kansas 1, Missouri 12)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License (categories 3 Ornamental and Turf, 6 Right-of-Way, 7 Industrial, Institutional, Structural and Health-Related) | 6836 | Current (categories 3, 6 and 7 listed with expiry 12/31/2026) | December 31, 2026 | 32 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 00005X (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 00041X (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 000420 (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 000421 (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 000422 (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 000584 (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 0021XW (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 0021YK (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 0036XF (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 004018 (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 004DKD (USAPlants Idaho) | Active | Not shown | 33 |
| Missouri | Missouri Secretary of State, Business ServicesGen. Business - For Profit (Domestic) corporation: ROTTLER PEST CONTROL COMPANY | 00258906 (charter number) | Good Standing | Not shown | 2 |
Presto-X Pest Control 17 records (Texas 2, Colorado 3, Missouri 5, Kansas 1, Iowa 2, Oklahoma 1, Nebraska 1, Wyoming 1, South Dakota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Harris; categories PTLWCS as shown in the CSV | 0590486 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | January 31, 2027 | 8 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Bexar; categories PTLWCS as shown in the CSV | 0688559 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | February 28, 2027 | 8 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record; categories include 304 Residential/Commercial Pest Control, 301 Wood Destroying Organism, 110 Public Health Pest Control | BusinessId 13620 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record (out of state); categories 110, 301, 302, 304 | BusinessId 13624 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 002G00 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 0032M3 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record) | USAPlants ID 0001G1 | Pesticide Business (Active) | Not shown | 54 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license; categories 3, 6, 7 | PBL 100467 | Listed on the KDA public business search | December 31, 2026 | 9 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 01932-000 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 11094-001 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (business) | 4933 | Listed; expiration date in the future (the lookup shows no status text) | December 31, 2026 | 56 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicators only; NDA issues no business licenses for structural pest control | Not shown | No company license record exists to look up | Not shown | 57 |
| Colorado | Colorado Secretary of State, Business Entities (open data, Business Entities in Colorado)Business registry: foreign profit corporation, Pennsylvania | Not shown | Good Standing | Not shown | 58 |
| Missouri | Missouri Secretary of State, Business Services (business entity search)Business registry: Gen. Business - For Profit (Foreign) | Charter F00883227 | Good Standing | Not shown | 59 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 004G4W | Pesticide Business (Active) | Not shown | 54 |
| Wyoming | Wyoming Department of Agriculture (WDA), Pesticide ProgramIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 60 |
| South Dakota | South Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 61 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Rottler Pest Solutions 4 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 28, 2026 · Complaint summaryUsed in complaint record
BBB Serving Greater Missouri & Southern Illinois, St. Louis HQ file (headquarters and corporate-owned locations)
BBB rating A+, accredited since 7/28/1997. 9 complaints in the last 3 years, 4 in the last 12 months; every complaint shown has a business response. Themes: missed appointments and unfinished work (trap and soffit job, $1,700 paid), billing after cancellation, a no-show service that was billed, bed bug program expectations, ineffective mole treatment, and two customers who described a program (‘$129 biweekly’ and ‘6/year’) as a 6-year contract (Rottler’s reply to the second says there is no 6-year contract and no early termination fee). Most are marked Resolved and several customers wrote that the reply satisfied them. No pattern-of-complaints alert or government-action notice shown.13
October 28, 2026 · Complaint summaryShown only
BBB of Midwest Plains, Riverside, Missouri file
A separate BBB file for the Riverside (Kansas City) office, A+, accredited since 12/22/2023. Its complaints page repeats the HQ totals (9 in 3 years, 4 in 12 months) but lists none, so it mirrors the St. Louis file and adds no separate complaints.34
October 18, 2024 · OtherShown only
City of St. Louis Comptroller, Internal Audit Section (Lambert International Airport contract)
Internal audit of the airport’s pest-control service agreement with Rottler Pest Control Solutions (period 7/1/2021 to 6/30/2023, contract price $123,600). The 11-page PDF has no text layer; read as page images. Conclusion (page 3): the contractor ‘fully complied with the contract agreement terms and conditions’ and invoice billings were consistent; the one improvement point concerns the airport’s monitoring of the work. A clean vendor audit, not a regulatory action.37
October 18, 2016 · OtherShown only
Missouri Court of Appeals, Eastern District (appeal from the Labor and Industrial Relations Commission)
Appellate order captioned Parr v. Rottler Pest Control Co., 505 S.W.3d 342 (No. ED 103923, filed October 18, 2016). It is a former employee’s appeal from the Missouri Labor and Industrial Relations Commission’s decision disqualifying him from unemployment benefits; Rottler and the Division of Employment Security were respondents and the court affirmed the Commission. A private unemployment-benefits matter, not a government action against Rottler, not a wage-and-hour case; not scored.35
Presto-X Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
September 4, 2026 · SettlementShown only
California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney) - parent-level, California facilities
Resolved $3.15 million civil settlement with Terminix International Inc. and Rentokil North America, Inc. over pesticide and hazardous-waste disposal and customer-record handling at California facilities (Western Exterminator / Terminix names). Names the parent legal entity that licenses Presto-X but no Presto-X branch, brand or covered-state facility; recorded for context, not scored for Presto-X (ruling October 28, 2026: actions naming only a parent).65
December 4, 2025 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (enforcement report, rolling 12 months)
Case 00048833 against TPCL 0688559 (RENTOKIL NORTH AMERICA INC, DBA PRESTO X, Bexar County, the San Antonio license): three violations (incomplete/incorrect use records; missing TPCL numbers on vehicle; failure to maintain apprentice/technician training records), agency action WARNING, penalty None. A warning with no penalty: recorded, not scored.62
February 5, 2025 · EnforcementShown only
Colorado Department of Agriculture, Pesticide Applicator Act enforcement (SFY 2025 finalized-actions table)
Case 20230036, Rentokil North America, Inc., S Syracuse St & E Union Ave, Denver; statutes § 35-10-117(2)(a) and § 35-10-111, C.R.S.; outcome “Stipulation” (a stipulated agreement), 5-Feb-2025. The table names only the legal entity (no brand) and shows no penalty amount. It is not tied to Presto-X: the entity holds Colorado records for four brands (Presto-X 13620 Denver and 13624 Cheyenne Wyoming, Terminix 18295 Westminster and 18296 Colorado Springs, Ambius 18683 Denver County), and the incident location is not the Presto-X Denver branch address (445 Bryant St). Recorded, not scored.63, 64
Keep reading
- Rottler Pest Solutions review#14 of 164 in the West
- Presto-X Pest Control review#19 of 164 in the West
- Is Rottler Pest Solutions legit?Licenses, BBB record and legal history
- Is Presto-X Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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