Presto-X Pest Control vs. BugBros Pest Control
Presto-X Pest Control ranks #19 of 164 and BugBros Pest Control ranks #33 of 164 in the West, with Handshake Scores of 8.5 and 8.3 out of 10. Both have locations on file in Kansas, Missouri and Oklahoma. Presto-X Pest Control also has locations in Arkansas, Colorado, Iowa, Nebraska, South Dakota, Texas and Wyoming.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#19 of 164 in the West
Presto-X Pest Control8.5/10Handshake Score · Provisional. #19 of 164 in the West
| Presto-X Pest Control | BugBros Pest Control | |
|---|---|---|
| Rank | #19 of 164 in the West | #33 of 164 in the West |
| Confidence | Low | High |
| Provisional score | Yes | No |
| Door-to-door sales | N/Asee record | N/A8, 9 |
| Ownership | SubsidiaryParent: Rentokil Initial plc (through Rentokil North America, Inc.)5, 6, 7, 8, +1 | Independent2, 4, 6 |
| Headquarters | Wyomissing, Pennsylvania3, 4 | Tulsa, Oklahoma2 |
| States on file | Arkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming20 locations | Kansas, Missouri and Oklahoma9 locations |
| Record verified | November 2, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Presto-X Pest Control | BugBros Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.3 | 9.9 |
| BugBros Pest Control scores higher on customer satisfaction (9.9 vs. 9.3). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | N/A | 9.0 |
| BugBros Pest Control scores 9.0 on sales and contract fairness; Presto-X Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.5/10 | 8.3/10 |
| Presto-X Pest Control has the higher Handshake Score (8.5 vs. 8.3). | ||
Presto-X Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Presto-X Pest Control | BugBros Pest Control | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Presto-X Pest Control | BugBros Pest Control | |
|---|---|---|
| Google listings in the West | 19 | 7 |
| Google reviews | 3,331 | 3,116 |
| Google average | 4.8 | 5.0 |
Presto-X Pest Control 22 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleLa Vista, Nebraska | 4.9/5 | 349 | View |
| GoogleLincoln, Nebraska | 4.9/5 | 248 | View |
| GoogleGrand Island, Nebraska | 4.9/5 | 216 | View |
| GoogleCheyenne, Wyoming | 4.6/5 | 169 | View |
| GoogleFort Smith, Arkansas | 4.9/5 | 157 | View |
| GoogleNorth Little Rock, Arkansas | 4.9/5 | 59 | View |
| GoogleConway, Arkansas | 5.0/5 | 3 | View |
| GoogleDenver, Colorado | 4.8/5 | 488 | View |
| GoogleRifle, Colorado | 5.0/5 | 58 | View |
| GoogleHiawatha, Iowa | 4.9/5 | 236 | View |
| GoogleDes Moines, Iowa | 4.8/5 | 174 | View |
| GoogleMason City, Iowa | 4.3/5 | 7 | View |
| GoogleWichita, Kansas | 5.0/5 | 33 | View |
| GoogleSikeston, Missouri | 4.9/5 | 232 | View |
| GoogleSpringfield, Missouri | 4.8/5 | 172 | View |
| GoogleRiverside, Missouri | 4.6/5 | 66 | View |
| GoogleOklahoma City, Oklahoma | 4.7/5 | 97 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 114 | View |
| GoogleHouston, Texas | 4.7/5 | 276 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 184 | View |
| BBBcompany-wide, multi-brand: Rentokil North America, Inc. headquarters profile | 1.61/5 | 97 | View |
| BBBLincoln, Nebraska: Presto-X Pest Control, 5734 Seward Ave | — | — | View |
BugBros Pest Control 14 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleTulsa, Oklahoma | 5.0/5 | 2,290 | View |
| GoogleOklahoma | 5.0/5 | 130 | View |
| GoogleOklahoma | 5.0/5 | 125 | View |
| GoogleOklahoma | — | 0 | View |
| GoogleWichita, Kansas | 5.0/5 | 472 | View |
| GoogleKansas | 5.0/5 | 14 | View |
| GoogleKansas | 5.0/5 | 4 | View |
| GoogleKansas | — | 0 | View |
| GoogleKansas City, Missouri | 5.0/5 | 81 | View |
| AngiTulsa, Oklahoma | 4.8/5 | 79 | View |
| HomeAdvisorTulsa, Oklahoma | 4.8/5 | 79 | View |
| YelpTulsa, Oklahoma | — | 15 | View |
| OtherExperience.com “verified reviews” | 4.92/5 | 370 | View |
| Otherbugbros.com/reviews: embedded Google-review feed for Tulsa, Wichita and Kansas City | — | — | View |
Better Business Bureau
Presto-X Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years across its BBB files.
BugBros Pest Control. Its BBB profiles show 0 complaints in the last three years across its BBB files; grades vary by branch.
| Presto-X Pest Control | BugBros Pest Control | |
|---|---|---|
| BBB grade | A+3, 34, 35, 36, +8 | A- (worst of 3 branch files; Tulsa A+, Wichita A+, Kansas City A-)5, 28, 31, 34 |
| Accredited | No | No |
| Complaints, last 3 years | 0, across 3 BBB files | 0, across 3 BBB files |
| BBB customer reviews | 1.61/5 average from 97 reviews | Not shown |
| Profile scope | Scored: the three Presto-X BBB files that carry their own complaint records, Houston Texas, Des Moines Iowa and Springfield Missouri (profiles[2..4]): 0 complaints in 3 years on all three, over the 622 Google reviews of the three listings they cover (Houston 276, Des Moines 174, Springfield 172). Brands with their own files and a mirrored headquarters file were treated as Bug Out was. | Not recorded |
| Retrieved | November 2, 2026 | October 28, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Presto-X Pest Control 3 terms
PestFree365+ is the residential plan: “a year round pest protection plan for your home” covering 39+ common pests; the page publishes no price, minimum term, renewal, cancellation or arbitration terms.11
Promotion: $50 off a new PestFree365+ plan with code SAVE50 (company promotion, not a contract term).5
The only legal page on the site is a “Legal statement” covering use of the website (copyright, accuracy, no investment offer). It contains no service agreement, cancellation, renewal or arbitration terms, so the service-contract terms are unpublished.2
BugBros Pest Control 7 terms
The company sells the residential plan as a month-to-month “membership” (the CRAZY HAPPY Club) with no contract: customers can terminate the monthly subscription at any point.3
Company FAQ: no contract and no cancellation fees.10
Home page: no contracts, no cancellation fees; the first service starts at $100 for most homes, then monthly club pricing.9
Same page: “with no contracts, no cancellation fees, and unlimited re-services”.
Billing is a monthly subscription paid automatically; visits are bi-monthly or quarterly.3
The company press release says the same: “quarterly service with monthly autopay”. Neither says service continues after a term until the customer cancels; there is no initial term.
Company claim: 100% money-back guarantee (“We come back until you are. Still not happy? Money back!”).9
The only terms published on bugbros.com are website Terms and Conditions (use of the website; Oklahoma and Kansas law). No service agreement, cancellation procedure or arbitration/class-waiver clause is published; the website terms do not mention arbitration.11
Governing law clause: “These Terms shall be governed and construed in accordance with the laws of Oklahoma and Kansas”.
A Reddit user in r/tulsa says BugBros “do offer year round contracts but are ...” (snippet cut off; not a company statement and not read on the page).12
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Presto-X Pest Control 17 records (Texas 2, Colorado 3, Missouri 5, Kansas 1, Iowa 2, Oklahoma 1, Nebraska 1, Wyoming 1, South Dakota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Harris; categories PTLWCS as shown in the CSV | 0590486 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | January 31, 2027 | 8 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Bexar; categories PTLWCS as shown in the CSV | 0688559 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | February 28, 2027 | 8 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record; categories include 304 Residential/Commercial Pest Control, 301 Wood Destroying Organism, 110 Public Health Pest Control | BusinessId 13620 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record (out of state); categories 110, 301, 302, 304 | BusinessId 13624 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 002G00 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 0032M3 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record) | USAPlants ID 0001G1 | Pesticide Business (Active) | Not shown | 54 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license; categories 3, 6, 7 | PBL 100467 | Listed on the KDA public business search | December 31, 2026 | 9 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 01932-000 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 11094-001 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (business) | 4933 | Listed; expiration date in the future (the lookup shows no status text) | December 31, 2026 | 56 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicators only; NDA issues no business licenses for structural pest control | Not shown | No company license record exists to look up | Not shown | 57 |
| Colorado | Colorado Secretary of State, Business Entities (open data, Business Entities in Colorado)Business registry: foreign profit corporation, Pennsylvania | Not shown | Good Standing | Not shown | 58 |
| Missouri | Missouri Secretary of State, Business Services (business entity search)Business registry: Gen. Business - For Profit (Foreign) | Charter F00883227 | Good Standing | Not shown | 59 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 004G4W | Pesticide Business (Active) | Not shown | 54 |
| Wyoming | Wyoming Department of Agriculture (WDA), Pesticide ProgramIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 60 |
| South Dakota | South Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 61 |
BugBros Pest Control 9 records (Oklahoma 3, Kansas 3, Missouri 3)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (commercial applicator business) - BUGBROS PEST CONTROL LLC, Tulsa | 8876 | Current (expiration date in the future; AGLook shows no status word) | September 30, 2027 | 5, 7, 37 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License - BUGBROS MULTIFAMILY LLC, Bixby (separate LLC) | 9563 | Expired (expiration date September 30, 2024 has passed; AGLook shows no status word and still lists category 7A as “Active Unexpired”) | September 30, 2024 | 37, 38, 39, +1 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License - BugBros Pest Control, Wichita (category 7) | PBL 100110 | Licensed, category 7 (KDA shows no status column; a category with a future expiry means licensed for the year) | 12/31/2026 | 41 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies): Titan Bros LLC DBA BugBros Pest Control, Kansas City | 004WDM (USAPlants Idaho) | Active | Not shown | 42 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record: “BugBros Pest Control”, 11649 Lilburn Park Rd, St Louis (same search) | 00501Y (USAPlants Idaho) | Active | Not shown | 42 |
| Missouri | Missouri Secretary of State, Business ServicesLimited Liability Company (Domestic): TITAN BROS KC, LLC (registered agent Bauman, Daniel); search-results row, detail pages sit behind a Cloudflare check | Charter LC014674152 | Active | Not shown | 43, 44 |
| Oklahoma | Oklahoma Secretary of State (Business Entity Records)Business registry | Not shown | Not verified (Secretary of State search blocked by Cloudflare Turnstile; OpenCorporates returned a “Checking your browser” human-verification check) | Not shown | 45 |
| Kansas | Kansas Secretary of State (Business Entity Search)Business registry | Not shown | Not verified. A current KDA PBL requires good standing at issuance. | Not shown | 41 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License - “Bug Bros Kansas City c/o Titan Bros KC LLC” (categories 3 and 7), Kansas City, Missouri address | PBL 100904 | Licensed, categories 3 and 7 (KDA shows no status column; a category with a future expiry means licensed for the year) | 12/31/2026 | 41 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Presto-X Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
September 4, 2026 · SettlementShown only
California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney) - parent-level, California facilities
Resolved $3.15 million civil settlement with Terminix International Inc. and Rentokil North America, Inc. over pesticide and hazardous-waste disposal and customer-record handling at California facilities (Western Exterminator / Terminix names). Names the parent legal entity that licenses Presto-X but no Presto-X branch, brand or covered-state facility; recorded for context, not scored for Presto-X (ruling October 28, 2026: actions naming only a parent).65
December 4, 2025 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (enforcement report, rolling 12 months)
Case 00048833 against TPCL 0688559 (RENTOKIL NORTH AMERICA INC, DBA PRESTO X, Bexar County, the San Antonio license): three violations (incomplete/incorrect use records; missing TPCL numbers on vehicle; failure to maintain apprentice/technician training records), agency action WARNING, penalty None. A warning with no penalty: recorded, not scored.62
February 5, 2025 · EnforcementShown only
Colorado Department of Agriculture, Pesticide Applicator Act enforcement (SFY 2025 finalized-actions table)
Case 20230036, Rentokil North America, Inc., S Syracuse St & E Union Ave, Denver; statutes § 35-10-117(2)(a) and § 35-10-111, C.R.S.; outcome “Stipulation” (a stipulated agreement), 5-Feb-2025. The table names only the legal entity (no brand) and shows no penalty amount. It is not tied to Presto-X: the entity holds Colorado records for four brands (Presto-X 13620 Denver and 13624 Cheyenne Wyoming, Terminix 18295 Westminster and 18296 Colorado Springs, Ambius 18683 Denver County), and the incident location is not the Presto-X Denver branch address (445 Bryant St). Recorded, not scored.63, 64
BugBros Pest Control 6 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 28, 2026 · Complaint summaryUsed in complaint record
Oklahoma
BBB Serving Eastern Oklahoma file for Bugbros Pest Control LLC (Tulsa): A+, not accredited, 0 complaints in the 3-year reporting period.5, 29
October 28, 2026 · Complaint summaryUsed in complaint record
Kansas
BBB of Midwest Plains file for BugBros Pest Control- Wichita: A+, not accredited, 0 complaints. The file was opened 5/6/2026, so its 3-year window is short.32
October 28, 2026 · Complaint summaryUsed in complaint record
Missouri
BBB of Midwest Plains file for BugBros Pest Control (Kansas City, Missouri): A-, not accredited, 0 complaints. The file was opened 5/6/2026 and the business started 10/22/2025.35
October 28, 2026 · LawsuitShown only
Oklahoma
Oklahoma state courts party search (OSCN, all 79 court listings: the counties and the appellate court) for “BugBros”: no records in any listing, including Tulsa County. The spaced variant “Bug Bros” was also searched.46, 47
October 6, 2026 · LawsuitShown only
US (private)
The Journal Record profile says the founders’ earlier, unrelated businesses (a house-flipping business that failed after the September 2008 financial crisis and drove the brothers into bankruptcy, and the Progenex sports-nutrition brand, including a suit the brothers brought against its then-CEO and a separate dispute among investors and management that ended in a confidential settlement) involved lawsuits and bankruptcy. These are private matters of other companies; none concerns BugBros Pest Control. Recorded for transparency; not scored.2
April 22, 2020 · LawsuitShown only
US (N.D. Okla.)
Federal trademark suit Bugbros Pest Control, LLC v. Bug Brothers LLC (N.D. Okla. 4:20-cv-00164, nature of suit 840 Trademark): BugBros is the first-named party in the caption (plaintiff by caption convention; the outcome is not shown on the search page); terminated August 11, 2020. Not a matter against BugBros and not a government action.48
Keep reading
- Presto-X Pest Control review#19 of 164 in the West
- BugBros Pest Control review#33 of 164 in the West
- Is Presto-X Pest Control legit?Licenses, BBB record and legal history
- Is BugBros Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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