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Presto-X Pest Control vs. Croach Pest Control

Two craftsman porches side by side, one with a green door and one with a terracotta door, each with a blank checklist on a clipboard.

Presto-X Pest Control ranks #19 of 164 and Croach Pest Control ranks #29 of 164 in the West, with Handshake Scores of 8.5 and 8.3 out of 10. Both have locations on file in Colorado. Presto-X Pest Control also has locations in Arkansas, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming, and Croach Pest Control in Washington, Oregon, Idaho and Utah.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#19 of 164 in the West

Presto-X Pest Control8.5/10

Handshake Score · Provisional. #19 of 164 in the West

#29 of 164 in the West

Croach Pest Control8.3/10

Handshake Score. #29 of 164 in the West

Presto-X Pest Control and Croach Pest Control at a glance
Presto-X Pest ControlCroach Pest Control
Rank#19 of 164 in the West#29 of 164 in the West
ConfidenceLowHigh
Provisional scoreYesNo
Door-to-door salesN/Asee recordYes10, 11, 12, 13, +6
OwnershipSubsidiaryParent: Rentokil Initial plc (through Rentokil North America, Inc.)5, 6, 7, 8, +1Independent6, 9
HeadquartersWyomissing, Pennsylvania3, 4Hayden, Idaho6, 7, 8
States on fileArkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming20 locationsWashington, Oregon, Idaho, Colorado and Utah16 locations
Record verifiedNovember 2, 2026October 11, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Presto-X Pest Control and Croach Pest Control
Presto-X Pest ControlCroach Pest Control
Customer satisfaction 35%9.39.2
Presto-X Pest Control scores higher on customer satisfaction (9.3 vs. 9.2).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%N/A4.5
Croach Pest Control scores 4.5 on sales and contract fairness; Presto-X Pest Control isn’t scored on it.
Licensing and compliance 15%10.09.0
Presto-X Pest Control scores higher on licensing and compliance (10.0 vs. 9.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.5/108.3/10
Presto-X Pest Control has the higher Handshake Score (8.5 vs. 8.3).

Presto-X Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Presto-X Pest Control and Croach Pest Control
Presto-X Pest ControlCroach Pest Control
Workplace scoreN/A5.5
Croach Pest Control has a workplace score of 5.5; Presto-X Pest Control isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Presto-X Pest Control and Croach Pest Control
Presto-X Pest ControlCroach Pest Control
Google listings in the West1914
Google reviews3,33111,198
Google average4.84.9

Presto-X Pest Control 22 review profiles

Review profiles recorded for Presto-X Pest Control
Platform and scopeRatingReviewsSource
GoogleLa Vista, Nebraska4.9/5349View
GoogleLincoln, Nebraska4.9/5248View
GoogleGrand Island, Nebraska4.9/5216View
GoogleCheyenne, Wyoming4.6/5169View
GoogleFort Smith, Arkansas4.9/5157View
GoogleNorth Little Rock, Arkansas4.9/559View
GoogleConway, Arkansas5.0/53View
GoogleDenver, Colorado4.8/5488View
GoogleRifle, Colorado5.0/558View
GoogleHiawatha, Iowa4.9/5236View
GoogleDes Moines, Iowa4.8/5174View
GoogleMason City, Iowa4.3/57View
GoogleWichita, Kansas5.0/533View
GoogleSikeston, Missouri4.9/5232View
GoogleSpringfield, Missouri4.8/5172View
GoogleRiverside, Missouri4.6/566View
GoogleOklahoma City, Oklahoma4.7/597View
GoogleSioux Falls, South Dakota4.7/5114View
GoogleHouston, Texas4.7/5276View
GoogleSan Antonio, Texas4.8/5184View
BBBcompany-wide, multi-brand: Rentokil North America, Inc. headquarters profile1.61/597View
BBBLincoln, Nebraska: Presto-X Pest Control, 5734 Seward Ave——View

Croach Pest Control 27 review profiles

Review profiles recorded for Croach Pest Control
Platform and scopeRatingReviewsSource
GoogleBoise, Idaho4.9/51,617View
GooglePost Falls, Idaho4.9/51,477View
GoogleBeaverton, Oregon4.9/51,404View
GoogleMukilteo, Washington4.9/51,270View
GoogleSumner, Washington4.9/51,129View
GoogleHayden, Idaho4.9/5497View
GoogleKirkland, Washington4.4/5406View
GoogleTacoma, Washington4.8/5252View
GoogleMount Vernon, Washington4.5/5108View
GoogleWashington service-area listing4.8/568View
GoogleIdaho service-area listing4.6/558View
BBBHayden, Idaho HQ profile2.5/56View
HomeAdvisor / AngiMukilteo, Washington4.6/5190View
HomeAdvisor / AngiBeaverton, Oregon4.3/582View
Trustpilotnational profile3.2/51View
Facebooknational page—12View
BestCompanynational profile4.5/5170View
Washington Consumers' CheckbookKirkland, Washington—44View
Trustindex (aggregator)national profile4.9/515,038View
Trustburnnational profile4.1/510View
Experience.comMukilteo, Washington—0View
Othernational profile1.4/53View
GoogleWashington4.5/570View
GoogleFrederick, Colorado4.9/51,378View
GoogleAurora, Colorado4.8/5768View
GoogleSandy, Utah4.8/51,464View
BBBFrederick, Colorado—0View

Better Business Bureau

Presto-X Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years across its BBB files.

Croach Pest Control. Its company-wide BBB profile shows a C- grade and 14 complaints in the last three years.

BBB records: Presto-X Pest Control and Croach Pest Control
Presto-X Pest ControlCroach Pest Control
BBB gradeA+3, 34, 35, 36, +8C-6
AccreditedNoNo
Complaints, last 3 years0, across 3 BBB files14, company-wide
BBB customer reviews1.61/5 average from 97 reviews2.5/5 average from 6 reviews
Profile scopeScored: the three Presto-X BBB files that carry their own complaint records, Houston Texas, Des Moines Iowa and Springfield Missouri (profiles[2..4]): 0 complaints in 3 years on all three, over the 622 Google reviews of the three listings they cover (Houston 276, Des Moines 174, Springfield 172). Brands with their own files and a mirrored headquarters file were treated as Bug Out was.Not recorded
RetrievedNovember 2, 2026October 28, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Presto-X Pest Control 3 terms

  • PestFree365+ is the residential plan: “a year round pest protection plan for your home” covering 39+ common pests; the page publishes no price, minimum term, renewal, cancellation or arbitration terms.11

  • Promotion: $50 off a new PestFree365+ plan with code SAVE50 (company promotion, not a contract term).5

  • The only legal page on the site is a “Legal statement” covering use of the website (copyright, accuracy, no investment offer). It contains no service agreement, cancellation, renewal or arbitration terms, so the service-contract terms are unpublished.2

Croach Pest Control 10 terms

  • 12-month service agreement required (company FAQ).20

  • Service agreement starts with two back-to-back services in the first two consecutive months, then the calendar schedule on the contract.21

  • Binding arbitration clause (AAA Commercial Arbitration Rules) and liability capped at amounts paid.21

  • If customer is not home on service day, Croach services the exterior and charges the normal service charge.21

  • Late payment over 30 days: service can be discontinued, collection costs/attorney fees and interest ‘at the highest legal rate’.21

  • No guarantee of complete elimination of pests.21

  • Croach states its standard agreement is five services per year with a $200 early termination fee (business response to a BBB complaint).10

  • Croach states the early cancellation fee applies regardless of the reason for cancellation (business response, 09/19/2025).10

  • A customer reported a $489 cancellation fee bill (BBB complaint 09/17/2025); another reported being told canceling would cost 75% of the $150 fee (BBB review 05/11/2026); a Trustpilot reviewer reported being quoted a ‘$300+’ cancellation fee.10

  • Monthly billing available; recurring visits monthly, bi-monthly or quarterly.20

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Presto-X Pest Control 17 records (Texas 2, Colorado 3, Missouri 5, Kansas 1, Iowa 2, Oklahoma 1, Nebraska 1, Wyoming 1, South Dakota 1)

Licenses and registrations for Presto-X Pest Control
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Harris; categories PTLWCS as shown in the CSV0590486Current (listed on TDA current-licenses report, file dated 2 Nov 2026)January 31, 20278
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Bexar; categories PTLWCS as shown in the CSV0688559Current (listed on TDA current-licenses report, file dated 2 Nov 2026)February 28, 20278
ColoradoColorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record; categories include 304 Residential/Commercial Pest Control, 301 Wood Destroying Organism, 110 Public Health Pest ControlBusinessId 13620Listed (CDA shows current valid licenses only)December 31, 202653
ColoradoColorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record (out of state); categories 110, 301, 302, 304BusinessId 13624Listed (CDA shows current valid licenses only)December 31, 202653
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies)USAPlants ID 002G00Pesticide Business (Active)Not shown54
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies)USAPlants ID 0032M3Pesticide Business (Active)Not shown54
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record)USAPlants ID 0001G1Pesticide Business (Active)Not shown54
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license; categories 3, 6, 7PBL 100467Listed on the KDA public business searchDecember 31, 20269
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup)01932-000Listed with expiration December 31, 2026December 31, 202655
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup)11094-001Listed with expiration December 31, 2026December 31, 202655
OklahomaOklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (business)4933Listed; expiration date in the future (the lookup shows no status text)December 31, 202656
NebraskaNebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicators only; NDA issues no business licenses for structural pest controlNot shownNo company license record exists to look upNot shown57
ColoradoColorado Secretary of State, Business Entities (open data, Business Entities in Colorado)Business registry: foreign profit corporation, PennsylvaniaNot shownGood StandingNot shown58
MissouriMissouri Secretary of State, Business Services (business entity search)Business registry: Gen. Business - For Profit (Foreign)Charter F00883227Good StandingNot shown59
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies)USAPlants ID 004G4WPesticide Business (Active)Not shown54
WyomingWyoming Department of Agriculture (WDA), Pesticide ProgramIndividual commercial applicators only; no company license record exists to look upNot shownNo company license record exists to look upNot shown60
South DakotaSouth Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersIndividual commercial applicators only; no company license record exists to look upNot shownNo company license record exists to look upNot shown61

Croach Pest Control 18 records (Washington 7, Oregon 4, Idaho 4, Colorado 2, Utah 1)

Licenses and registrations for Croach Pest Control
StateAuthority and typeNumberStatusExpiresSource
WashingtonWSDA Pesticide LicensingCommercial Applicator (designated CA for TJ Croach LLP)99029 (designated Commercial Applicator Ian Frazier)Renewed12/31/202647
WashingtonWSDA Pesticide LicensingCommercial Applicator (designated CA for TJ Croach LLP and TJW Croach LLC)84548 (designated Commercial Applicator Michele Cruzat)Renewed12/31/202648
WashingtonWSDA Pesticide LicensingCommercial Applicator (designated CA for Croach NW LLC)96949 (designated Commercial Applicator Donald Martin Lynd)Renewed12/31/202649
WashingtonWSDA Pesticide LicensingCommercial Applicator / Commercial Operator / Structural Pest Inspector (individual)65377Commercial Applicator: Invalid; Commercial Operator: Renewed (12/31/2026), ‘not employed by any company’Not shown50, 51
OregonOregon Department of Agriculture (pesticide licensing)Commercial Pesticide Operator (TJW CROACH LLC dba CROACH)AG-L1043809CPOActive31-DEC-2652
OregonOregon Department of Agriculture (pesticide licensing)Commercial Pesticide Applicator (individual; ODA record does not show employer)AG-L0167886CPAActive31-DEC-2652
IdahoIdaho State Department of Agriculture (applicator licensing)Professional applicator (categories CO IP OP PH), individual: Donald Lynd, Spokane Washington59863Listed (record shows expiration 12/31/2027; 0 of 16 CE credits)12/31/202753, 54
IdahoIdaho State Department of Agriculture (applicator licensing)57670 and 88390 (as advertised)ISDA lookup returned ‘No Active licenses found’ for both numbersNot shown55, 56
WashingtonWashington Dept. of Labor & Industries (contractor registration)Construction Contractor, GENERAL (dba PEST FREE; parent T J CROACH LLP; UBI 602 900 640)PESTFF*894K4Active02/28/202857
WashingtonWashington Dept. of Labor & Industries (contractor registration)Construction Contractor, GENERAL (CROACH NW LLC; UBI 604 089 345)CROACNL742DRActive03/19/202858
OregonOregon Construction Contractors BoardCCB contractor license (TJW CROACH LLC)254243ActiveNot shown59
IdahoIdaho Secretary of StateBusiness registration: TJ CROACH LLP (Limited Liability Partnership, Idaho)0000012573Active-Existing, Good StandingAR due 01/31/20277
IdahoIdaho Secretary of StateBusiness registration: Croach ID LLC (Idaho LLC)0003747873Active-ExistingAR due 01/31/20273
OregonOregon Secretary of StateBusiness registration: TJW CROACH LLC (foreign LLC, home jurisdiction Washington)853204-98ACT (Active); next renewal 04-30-202704-30-20274
WashingtonWashington Secretary of State (via OpenCorporates mirror)Washington registrations: T J CROACH LLP, CROACH NW LLC, TJW CROACH LLC602900640 / 604089345 / 603202164Active per OpenCorporates mirror (not verified on Washington CCFS)Not shown60, 61, 62, +1
ColoradoColorado Department of Agriculture (CDA)Commercial Applicator (business) license; categories 110, 207, 301, 302, 30416006Current (search shows only current valid licenses)12/31/202664
ColoradoColorado Secretary of StateBusiness registration: Croach Colorado, LLC (Colorado LLC)20171103309Good StandingNot shown65
UtahUtah Department of Agriculture and Food (UDAF) Pesticide Program4000 - Commercial Pesticide Business4000-2689Active12/31/202666

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