ClearDefense Pest Control vs. Presto-X Pest Control
ClearDefense Pest Control ranks #2 of 164 and Presto-X Pest Control ranks #19 of 164 in the West, with Handshake Scores of 9.3 and 8.5 out of 10. Both have locations on file in Arkansas, Missouri and Texas. ClearDefense Pest Control also has locations in Louisiana, and Presto-X Pest Control in Colorado, Iowa, Kansas, Nebraska, Oklahoma, South Dakota and Wyoming.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#19 of 164 in the West
Presto-X Pest Control8.5/10Handshake Score · Provisional. #19 of 164 in the West
| ClearDefense Pest Control | Presto-X Pest Control | |
|---|---|---|
| Rank | #2 of 164 in the West | #19 of 164 in the West |
| Confidence | High | Low |
| Provisional score | No | Yes |
| Door-to-door sales | Yes9, 10, 11, 12, +3 | N/Asee record |
| Ownership | PE-backedParent: Coalesce Capital (private equity; growth investment announced Sept. 28, 2026; founders and management retain a meaningful equity interest)4, 7, 8 | SubsidiaryParent: Rentokil Initial plc (through Rentokil North America, Inc.)5, 6, 7, 8, +1 |
| Headquarters | Matthews, North Carolina2 | Wyomissing, Pennsylvania3, 4 |
| States on file | Arkansas, Louisiana, Missouri and Texas5 locations | Arkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma, South Dakota, Texas and Wyoming20 locations |
| Record verified | October 27, 2026 | November 2, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| ClearDefense Pest Control | Presto-X Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 10.0 | 9.3 |
| ClearDefense Pest Control scores higher on customer satisfaction (10.0 vs. 9.3). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | 9.0 | N/A |
| ClearDefense Pest Control scores 9.0 on sales and contract fairness; Presto-X Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.3/10 | 8.5/10 |
| ClearDefense Pest Control has the higher Handshake Score (9.3 vs. 8.5). | ||
Presto-X Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| ClearDefense Pest Control | Presto-X Pest Control | |
|---|---|---|
| Workplace score | 7.7 | N/A |
| ClearDefense Pest Control has a workplace score of 7.7; Presto-X Pest Control isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| ClearDefense Pest Control | Presto-X Pest Control | |
|---|---|---|
| Google listings in the West | 5 | 19 |
| Google reviews | 10,052 | 3,331 |
| Google average | 5.0 | 4.8 |
ClearDefense Pest Control 15 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleAustin, Texas | 5.0/5 | 2,173 | View |
| GoogleAmarillo, Texas | 5.0/5 | 1 | View |
| GoogleKansas City, Missouri | 5.0/5 | 2,576 | View |
| GoogleBaton Rouge, Louisiana | 5.0/5 | 2,195 | View |
| GoogleLittle Rock, Arkansas | 5.0/5 | 3,107 | View |
| FacebookLittle Rock, Arkansas | — | 449 | View |
| FacebookAustin, Texas | — | 53 | View |
| FacebookBaton Rouge, Louisiana | — | 603 | View |
| FacebookKansas City, Missouri | — | 394 | View |
| ThumbtackAustin, Texas | 4.9/5 | 10 | View |
| BBBLittle Rock, Arkansas | 1.0/5 | 1 | View |
| BBBBaton Rouge, Louisiana | 1.0/5 | 1 | View |
| BBBAustin, Texas | — | 0 | View |
| BBBKansas City, Missouri | — | 0 | View |
| YelpAustin, Texas | — | 38 | View |
Presto-X Pest Control 22 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleLa Vista, Nebraska | 4.9/5 | 349 | View |
| GoogleLincoln, Nebraska | 4.9/5 | 248 | View |
| GoogleGrand Island, Nebraska | 4.9/5 | 216 | View |
| GoogleCheyenne, Wyoming | 4.6/5 | 169 | View |
| GoogleFort Smith, Arkansas | 4.9/5 | 157 | View |
| GoogleNorth Little Rock, Arkansas | 4.9/5 | 59 | View |
| GoogleConway, Arkansas | 5.0/5 | 3 | View |
| GoogleDenver, Colorado | 4.8/5 | 488 | View |
| GoogleRifle, Colorado | 5.0/5 | 58 | View |
| GoogleHiawatha, Iowa | 4.9/5 | 236 | View |
| GoogleDes Moines, Iowa | 4.8/5 | 174 | View |
| GoogleMason City, Iowa | 4.3/5 | 7 | View |
| GoogleWichita, Kansas | 5.0/5 | 33 | View |
| GoogleSikeston, Missouri | 4.9/5 | 232 | View |
| GoogleSpringfield, Missouri | 4.8/5 | 172 | View |
| GoogleRiverside, Missouri | 4.6/5 | 66 | View |
| GoogleOklahoma City, Oklahoma | 4.7/5 | 97 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 114 | View |
| GoogleHouston, Texas | 4.7/5 | 276 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 184 | View |
| BBBcompany-wide, multi-brand: Rentokil North America, Inc. headquarters profile | 1.61/5 | 97 | View |
| BBBLincoln, Nebraska: Presto-X Pest Control, 5734 Seward Ave | — | — | View |
Better Business Bureau
ClearDefense Pest Control. Its BBB profiles show 0 complaints in the last three years; grades vary by branch.
Presto-X Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years across its BBB files.
| ClearDefense Pest Control | Presto-X Pest Control | |
|---|---|---|
| BBB grade | A+ (AR, MO, LA branch profiles); A- (TX)33, 41 | A+3, 34, 35, 36, +8 |
| Accredited | No | No |
| Complaints, last 3 years | 0 | 0, across 3 BBB files |
| BBB customer reviews | 1.0/5 average from 1 review | 1.61/5 average from 97 reviews |
| Profile scope | Four branch profiles, each covering one West branch: Austin Texas, Little Rock Arkansas, Kansas City Missouri, Baton Rouge Louisiana. BBB also has separate profiles for ClearDefense market LLCs outside the West (e.g. Raleigh B-, Richmond C, Charleston A); those are not included. | Scored: the three Presto-X BBB files that carry their own complaint records, Houston Texas, Des Moines Iowa and Springfield Missouri (profiles[2..4]): 0 complaints in 3 years on all three, over the 622 Google reviews of the three listings they cover (Houston 276, Des Moines 174, Springfield 172). Brands with their own files and a mirrored headquarters file were treated as Bug Out was. |
| Retrieved | October 27, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
ClearDefense Pest Control 8 terms
Company FAQ: cancellation fees, if any, depend on the customer’s service agreement; no fee amount is published.16
Company FAQ: whether a contract is required varies by location; no term length is published.16
Company FAQ: customers can cancel by phone, email or a website request to the local branch.16
Company FAQ: billing is set up on a recurring basis that aligns with the service plan; the FAQ recommends quarterly service for most homes.16
Company FAQ: free re-service between scheduled visits.16
Little Rock BBB reviewer (1 star, 11/10/2025) says she asked before signing whether she would be in a contract, was told she would not be, and later received a letter requiring her to pay out the contract.17
Website terms cover the website and SMS/email programs only; pest control services are governed by separate service agreements, which are not published. The web terms choose North Carolina law and courts and contain no arbitration clause.2
Website promotion: $50 off the first service for new customers.1
Presto-X Pest Control 3 terms
PestFree365+ is the residential plan: “a year round pest protection plan for your home” covering 39+ common pests; the page publishes no price, minimum term, renewal, cancellation or arbitration terms.11
Promotion: $50 off a new PestFree365+ plan with code SAVE50 (company promotion, not a contract term).5
The only legal page on the site is a “Legal statement” covering use of the website (copyright, accuracy, no investment offer). It contains no service agreement, cancellation, renewal or arbitration terms, so the service-contract terms are unpublished.2
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
ClearDefense Pest Control 8 records (Texas 2, Louisiana 2, Missouri 2, Arkansas 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of AgricultureCommercial business license | 0882194 | Active (listed in TDA’s current-licenses report, file dated 26 Oct 2026) | 04/30/2027 | 42 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 001ZM8 | Active (LDAF POB list revised April 20, 2026) | 6/30/2026 (per the April 2026 list); BBB records the license with expiry 6/30/2027 | 33, 43 |
| Missouri | Missouri Department of AgriculturePesticide Business (MOPlants USAPlants Idaho) | 0032Y6 | Active | Not shown | 44 |
| Arkansas | Arkansas Department of AgricultureLicense Holder (business) license | Not shown | Not verified (no online lookup; the Department verifies licenses by email only) | Not shown | 45 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration)Business entity registration (Texas LLC) | SOS file 0804415613; taxpayer 32082997274 | Right to Transact Business: ACTIVE; SOS registration ACTIVE (effective 02/02/2022) | Not shown | 3 |
| Louisiana | Louisiana Secretary of State (Commercial Division)Business entity registration (Louisiana LLC) | Charter 44293967K | Active; Annual Report Status In Good Standing; registered 2/23/2021; last report filed 1/29/2026 | Not shown | 4 |
| Arkansas | Arkansas Secretary of State (Corporations)Business entity registration (Arkansas LLC) | Filing # 811353243 | Good Standing; filed 02/02/2022 | Not shown | 5 |
| Missouri | Missouri Secretary of State (Business Services)Business entity registration (Missouri LLC) | Charter LC001571498 | Active; created 1/11/2018 | Not shown | 6 |
Presto-X Pest Control 17 records (Texas 2, Colorado 3, Missouri 5, Kansas 1, Iowa 2, Oklahoma 1, Nebraska 1, Wyoming 1, South Dakota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Harris; categories PTLWCS as shown in the CSV | 0590486 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | January 31, 2027 | 8 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL); county Bexar; categories PTLWCS as shown in the CSV | 0688559 | Current (listed on TDA current-licenses report, file dated 2 Nov 2026) | February 28, 2027 | 8 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record; categories include 304 Residential/Commercial Pest Control, 301 Wood Destroying Organism, 110 Public Health Pest Control | BusinessId 13620 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business record (out of state); categories 110, 301, 302, 304 | BusinessId 13624 | Listed (CDA shows current valid licenses only) | December 31, 2026 | 53 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 002G00 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 0032M3 | Pesticide Business (Active) | Not shown | 54 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record) | USAPlants ID 0001G1 | Pesticide Business (Active) | Not shown | 54 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license; categories 3, 6, 7 | PBL 100467 | Listed on the KDA public business search | December 31, 2026 | 9 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 01932-000 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (IDALS company lookup) | 11094-001 | Listed with expiration December 31, 2026 | December 31, 2026 | 55 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)Pesticide License (business) | 4933 | Listed; expiration date in the future (the lookup shows no status text) | December 31, 2026 | 56 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicators only; NDA issues no business licenses for structural pest control | Not shown | No company license record exists to look up | Not shown | 57 |
| Colorado | Colorado Secretary of State, Business Entities (open data, Business Entities in Colorado)Business registry: foreign profit corporation, Pennsylvania | Not shown | Good Standing | Not shown | 58 |
| Missouri | Missouri Secretary of State, Business Services (business entity search)Business registry: Gen. Business - For Profit (Foreign) | Charter F00883227 | Good Standing | Not shown | 59 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide Control (MOPlants Pesticide Business/Applicator Search)Pesticide Business (agency business-location record; Missouri licenses individual applicators, not companies) | USAPlants ID 004G4W | Pesticide Business (Active) | Not shown | 54 |
| Wyoming | Wyoming Department of Agriculture (WDA), Pesticide ProgramIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 60 |
| South Dakota | South Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersIndividual commercial applicators only; no company license record exists to look up | Not shown | No company license record exists to look up | Not shown | 61 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
ClearDefense Pest Control 5 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
Austin, Texas (BBB Heart of Texas)
BBB profile for ClearDefense Pest Control, 8906 Wall Street, Austin, Texas (BBB Heart of Texas; file opened 10/23/2025): not accredited, rated A-, 0 complaints, no customer reviews.35
October 27, 2026 · Complaint summaryUsed in complaint record
Little Rock, Arkansas (BBB Serving Arkansas)
BBB profile for ClearDefense Pest Control, Little Rock, Arkansas (BBB Serving Arkansas; file opened 3/3/2023): not accredited, rated A+, 0 complaints, 1 customer review (1 star).37
October 27, 2026 · Complaint summaryUsed in complaint record
Kansas City, Missouri (BBB of Midwest Plains)
BBB profile for ClearDefense Pest Control of Kansas City, 104 W 9th St Ste 10, Kansas City, Missouri (BBB of Midwest Plains; file opened 6/24/2026): not accredited, rated A+, 0 complaints, no customer reviews.39
October 27, 2026 · Complaint summaryUsed in complaint record
Baton Rouge, Louisiana (BBB of South Central Louisiana)
BBB profile for ClearDefense Pest Control of Baton Rouge, LLC (BBB of South Central Louisiana; file opened 6/13/2021): not accredited, rated A+, 0 complaints, 1 customer review (1 star).40
2017 · LawsuitShown only
U.S. District Court, M.D.N.C.
Clear Defense, L.L.C. sued ClearDefense Pest Control of Greensboro, Charlotte and Raleigh LLCs in the U.S. District Court for the Middle District of North Carolina for trademark infringement under the Lanham Act (No. 1:17-cv-01139). Private suit outside the West. A memorandum opinion and order signed 10/23/2018 (filed October 24, 2018) granted the defendants’ motion to dismiss in part and denied it in part; the final outcome was not verified (Justia returned 403).46, 47
Presto-X Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
September 4, 2026 · SettlementShown only
California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney) - parent-level, California facilities
Resolved $3.15 million civil settlement with Terminix International Inc. and Rentokil North America, Inc. over pesticide and hazardous-waste disposal and customer-record handling at California facilities (Western Exterminator / Terminix names). Names the parent legal entity that licenses Presto-X but no Presto-X branch, brand or covered-state facility; recorded for context, not scored for Presto-X (ruling October 28, 2026: actions naming only a parent).65
December 4, 2025 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (enforcement report, rolling 12 months)
Case 00048833 against TPCL 0688559 (RENTOKIL NORTH AMERICA INC, DBA PRESTO X, Bexar County, the San Antonio license): three violations (incomplete/incorrect use records; missing TPCL numbers on vehicle; failure to maintain apprentice/technician training records), agency action WARNING, penalty None. A warning with no penalty: recorded, not scored.62
February 5, 2025 · EnforcementShown only
Colorado Department of Agriculture, Pesticide Applicator Act enforcement (SFY 2025 finalized-actions table)
Case 20230036, Rentokil North America, Inc., S Syracuse St & E Union Ave, Denver; statutes § 35-10-117(2)(a) and § 35-10-111, C.R.S.; outcome “Stipulation” (a stipulated agreement), 5-Feb-2025. The table names only the legal entity (no brand) and shows no penalty amount. It is not tied to Presto-X: the entity holds Colorado records for four brands (Presto-X 13620 Denver and 13624 Cheyenne Wyoming, Terminix 18295 Westminster and 18296 Colorado Springs, Ambius 18683 Denver County), and the incident location is not the Presto-X Denver branch address (445 Bryant St). Recorded, not scored.63, 64
Keep reading
- ClearDefense Pest Control review#2 of 164 in the West
- Presto-X Pest Control review#19 of 164 in the West
- Is ClearDefense Pest Control legit?Licenses, BBB record and legal history
- Is Presto-X Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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