ClearDefense Pest Control vs. ABC Home & Commercial Services
ClearDefense Pest Control ranks #2 of 164 and ABC Home & Commercial Services ranks #4 of 164 in the West, with Handshake Scores of 9.3 and 8.8 out of 10. Both have locations on file in Texas. ClearDefense Pest Control also has locations in Arkansas, Louisiana and Missouri.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| ClearDefense Pest Control | ABC Home & Commercial Services | |
|---|---|---|
| Rank | #2 of 164 in the West | #4 of 164 in the West |
| Confidence | High | High |
| Provisional score | No | No |
| Door-to-door sales | Yes9, 10, 11, 12, +3 | N/A4, 7, 8 |
| Ownership | PE-backedParent: Coalesce Capital (private equity; growth investment announced Sept. 28, 2026; founders and management retain a meaningful equity interest)4, 7, 8 | Independent4, 5, 6 |
| Headquarters | Matthews, North Carolina2 | Austin, Texas2 |
| States on file | Arkansas, Louisiana, Missouri and Texas5 locations | Texas26 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| ClearDefense Pest Control | ABC Home & Commercial Services | |
|---|---|---|
| Customer satisfaction 35% | 10.0 | 9.2 |
| ClearDefense Pest Control scores higher on customer satisfaction (10.0 vs. 9.2). | ||
| Complaint record 10% | 10.0 | 8.5 |
| ClearDefense Pest Control scores higher on complaint record (10.0 vs. 8.5). | ||
| Sales and contract fairness 15% | 9.0 | 7.5 |
| ClearDefense Pest Control scores higher on sales and contract fairness (9.0 vs. 7.5). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.3/10 | 8.8/10 |
| ClearDefense Pest Control has the higher Handshake Score (9.3 vs. 8.8). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| ClearDefense Pest Control | ABC Home & Commercial Services | |
|---|---|---|
| Workplace score | 7.7 | 6.2 |
| ClearDefense Pest Control has the higher workplace score (7.7 vs. 6.2). | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| ClearDefense Pest Control | ABC Home & Commercial Services | |
|---|---|---|
| Google listings in the West | 5 | 26 |
| Google reviews | 10,052 | 21,186 |
| Google average | 5.0 | 4.8 |
ClearDefense Pest Control 15 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleAustin, Texas | 5.0/5 | 2,173 | View |
| GoogleAmarillo, Texas | 5.0/5 | 1 | View |
| GoogleKansas City, Missouri | 5.0/5 | 2,576 | View |
| GoogleBaton Rouge, Louisiana | 5.0/5 | 2,195 | View |
| GoogleLittle Rock, Arkansas | 5.0/5 | 3,107 | View |
| FacebookLittle Rock, Arkansas | — | 449 | View |
| FacebookAustin, Texas | — | 53 | View |
| FacebookBaton Rouge, Louisiana | — | 603 | View |
| FacebookKansas City, Missouri | — | 394 | View |
| ThumbtackAustin, Texas | 4.9/5 | 10 | View |
| BBBLittle Rock, Arkansas | 1.0/5 | 1 | View |
| BBBBaton Rouge, Louisiana | 1.0/5 | 1 | View |
| BBBAustin, Texas | — | 0 | View |
| BBBKansas City, Missouri | — | 0 | View |
| YelpAustin, Texas | — | 38 | View |
ABC Home & Commercial Services 32 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleAustin, Texas | 4.8/5 | 5,144 | View |
| GoogleHouston, Texas | 4.8/5 | 3,637 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 2,542 | View |
| GoogleLewisville, Texas | 4.9/5 | 2,174 | View |
| GooglePlano, Texas | 4.8/5 | 1,398 | View |
| GoogleCorpus Christi, Texas | 4.9/5 | 1,148 | View |
| GoogleBryan, Texas | 4.9/5 | 772 | View |
| GoogleCypress, Texas | 4.5/5 | 543 | View |
| GoogleSpring, Texas | 4.8/5 | 428 | View |
| GooglePearland, Texas | 4.8/5 | 400 | View |
| GoogleBelton, Texas | 4.9/5 | 374 | View |
| GoogleGeorgetown, Texas | 4.9/5 | 365 | View |
| GoogleLiberty Hill, Texas | 4.9/5 | 330 | View |
| GoogleBastrop, Texas | 4.8/5 | 308 | View |
| GoogleMarble Falls, Texas | 4.9/5 | 287 | View |
| GoogleKaty, Texas | 4.8/5 | 272 | View |
| GoogleTexas | 4.9/5 | 243 | View |
| GoogleFort Worth, Texas | 4.8/5 | 213 | View |
| GoogleTyler, Texas | 4.7/5 | 208 | View |
| GoogleTexas | 4.8/5 | 140 | View |
| GoogleArlington, Texas | 4.5/5 | 87 | View |
| GoogleWeslaco, Texas | 5.0/5 | 73 | View |
| GoogleLivingston, Texas | 4.6/5 | 32 | View |
| GoogleHockley, Texas | 4.7/5 | 29 | View |
| GoogleBeaumont, Texas | 4.8/5 | 25 | View |
| GoogleWaco, Texas | 4.8/5 | 14 | View |
| BBBTexas: Austin company file | 2.43/5 | 14 | View |
| BBBTexas: Houston company file | 1.0/5 | 2 | View |
| BBBTexas: DFW company file | 1.0/5 | 3 | View |
| AngiTexas: Austin company | 4.7/5 | 836 | View |
| AngiTexas: San Antonio | — | 0 | View |
| Trustpilotcompany-wide | 3.7/5 | 3 | View |
Better Business Bureau
ClearDefense Pest Control. Its BBB profiles show 0 complaints in the last three years; grades vary by branch.
ABC Home & Commercial Services. Its BBB profile shows an A+ grade and 27 complaints in the last three years.
| ClearDefense Pest Control | ABC Home & Commercial Services | |
|---|---|---|
| BBB grade | A+ (AR, MO, LA branch profiles); A- (TX)33, 41 | A+2, 44, 45, 46 |
| Accredited | No | Yes |
| Complaints, last 3 years | 0 | 27 |
| BBB customer reviews | 1.0/5 average from 1 review | 2.43/5 average from 14 reviews |
| Profile scope | Four branch profiles, each covering one West branch: Austin Texas, Little Rock Arkansas, Kansas City Missouri, Baton Rouge Louisiana. BBB also has separate profiles for ClearDefense market LLCs outside the West (e.g. Raleigh B-, Richmond C, Charleston A); those are not included. | Not recorded |
| Retrieved | October 27, 2026 | October 27, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
ClearDefense Pest Control 8 terms
Company FAQ: cancellation fees, if any, depend on the customer’s service agreement; no fee amount is published.16
Company FAQ: whether a contract is required varies by location; no term length is published.16
Company FAQ: customers can cancel by phone, email or a website request to the local branch.16
Company FAQ: billing is set up on a recurring basis that aligns with the service plan; the FAQ recommends quarterly service for most homes.16
Company FAQ: free re-service between scheduled visits.16
Little Rock BBB reviewer (1 star, 11/10/2025) says she asked before signing whether she would be in a contract, was told she would not be, and later received a letter requiring her to pay out the contract.17
Website terms cover the website and SMS/email programs only; pest control services are governed by separate service agreements, which are not published. The web terms choose North Carolina law and courts and contain no arbitration clause.2
Website promotion: $50 off the first service for new customers.1
ABC Home & Commercial Services 6 terms
DFW company: pest plans are billed quarterly, from $108 per quarter before taxes (advertised as $35/month); price varies by property size and options.9
DFW company: 5% discount for prepaying the yearly balance.9
DFW company: plans include “The ABC Guarantee” of free re-services for covered pests between visits (company statement).9
Houston company: free, no-obligation inspection and estimate before service.10
Austin company, BBB reply (Dec 2024): recurring pest service can be billed monthly; example given was an every-other-month service at $101.76 per visit billed as $50.88 per month, with the final half-payment billed after cancellation.11
One Austin-profile BBB reviewer (Ryan S., 10/08/2025) objected to a 30-day cancellation policy. This is a customer report, not a company statement; no notice period, minimum term, auto-renewal, cancellation fee or arbitration clause is published on the company website.12
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
ClearDefense Pest Control 8 records (Texas 2, Louisiana 2, Missouri 2, Arkansas 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of AgricultureCommercial business license | 0882194 | Active (listed in TDA’s current-licenses report, file dated 26 Oct 2026) | 04/30/2027 | 42 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 001ZM8 | Active (LDAF POB list revised April 20, 2026) | 6/30/2026 (per the April 2026 list); BBB records the license with expiry 6/30/2027 | 33, 43 |
| Missouri | Missouri Department of AgriculturePesticide Business (MOPlants USAPlants Idaho) | 0032Y6 | Active | Not shown | 44 |
| Arkansas | Arkansas Department of AgricultureLicense Holder (business) license | Not shown | Not verified (no online lookup; the Department verifies licenses by email only) | Not shown | 45 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration)Business entity registration (Texas LLC) | SOS file 0804415613; taxpayer 32082997274 | Right to Transact Business: ACTIVE; SOS registration ACTIVE (effective 02/02/2022) | Not shown | 3 |
| Louisiana | Louisiana Secretary of State (Commercial Division)Business entity registration (Louisiana LLC) | Charter 44293967K | Active; Annual Report Status In Good Standing; registered 2/23/2021; last report filed 1/29/2026 | Not shown | 4 |
| Arkansas | Arkansas Secretary of State (Corporations)Business entity registration (Arkansas LLC) | Filing # 811353243 | Good Standing; filed 02/02/2022 | Not shown | 5 |
| Missouri | Missouri Secretary of State (Business Services)Business entity registration (Missouri LLC) | Charter LC001571498 | Active; created 1/11/2018 | Not shown | 6 |
ABC Home & Commercial Services 7 records (Texas 7)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWCSD), ABC HOME & COMMERCIAL SERVICES INC, Travis County (Austin HQ); responsible certified applicator Robert W Jenkins; former SPCB number 2170 (advertised on the Austin site as TPCL2170: matches) | 0565992 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceBranch commercial business licenses of ABC HOME & COMMERCIAL SERVICES INC: Nueces (Corpus Christi), Bell (Belton), Bexar (San Antonio), Brazos (Bryan), Hidalgo (Weslaco/RGV), McLennan (Waco), Williamson (issued 04/01/2026), Burnet (Marble Falls), and Travis DBA Chem Free Organic Pest & Lawn Services | 0668867; 0764809; 0853053; 0853050; 0870585; 0933783; 0990108; 0961186; 0567092 | All listed in TDA current-licenses report (active) | 03/31/2027 to 11/30/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWCS), ABC PEST CONTROL OF HOUSTON, INC, DBA ABC HOME & COM SERV OF HOUSTON, Harris County; responsible certified applicator Raleigh Jenkins (applicator license 28734); former SPCB number 6398 (advertised on the Houston, Beaumont and Livingston pages as TPCL 6398: matches) | 0565993 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWC), ABC PEST CONTROL OF DFW INC, DBA ABC HOME AND COMMERCIAL SERVICES, Denton County (Lewisville); responsible certified applicator Russell Jenkins; former SPCB number 7515 (advertised on the Dallas, Fort Worth and Tyler pages as TPCL 7515: matches) | 0565995 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC HOME & COMMERCIAL SERVICES, INC., Texas corporation; registered agent Robert W Jenkins Jr | SOS file 0033541800 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 12/27/1973) | Not shown | 50 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC PEST CONTROL OF HOUSTON, INC., Texas corporation; registered agent Raleigh G. Jenkins | SOS file 0100568000 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 07/30/1986) | Not shown | 51 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC PEST CONTROL OF DALLAS-FT. WORTH, INC., Texas corporation; registered agent Dennis H. Jenkins | SOS file 0112684300 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 09/15/1989) | Not shown | 52 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
ClearDefense Pest Control 5 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
Austin, Texas (BBB Heart of Texas)
BBB profile for ClearDefense Pest Control, 8906 Wall Street, Austin, Texas (BBB Heart of Texas; file opened 10/23/2025): not accredited, rated A-, 0 complaints, no customer reviews.35
October 27, 2026 · Complaint summaryUsed in complaint record
Little Rock, Arkansas (BBB Serving Arkansas)
BBB profile for ClearDefense Pest Control, Little Rock, Arkansas (BBB Serving Arkansas; file opened 3/3/2023): not accredited, rated A+, 0 complaints, 1 customer review (1 star).37
October 27, 2026 · Complaint summaryUsed in complaint record
Kansas City, Missouri (BBB of Midwest Plains)
BBB profile for ClearDefense Pest Control of Kansas City, 104 W 9th St Ste 10, Kansas City, Missouri (BBB of Midwest Plains; file opened 6/24/2026): not accredited, rated A+, 0 complaints, no customer reviews.39
October 27, 2026 · Complaint summaryUsed in complaint record
Baton Rouge, Louisiana (BBB of South Central Louisiana)
BBB profile for ClearDefense Pest Control of Baton Rouge, LLC (BBB of South Central Louisiana; file opened 6/13/2021): not accredited, rated A+, 0 complaints, 1 customer review (1 star).40
2017 · LawsuitShown only
U.S. District Court, M.D.N.C.
Clear Defense, L.L.C. sued ClearDefense Pest Control of Greensboro, Charlotte and Raleigh LLCs in the U.S. District Court for the Middle District of North Carolina for trademark infringement under the Lanham Act (No. 1:17-cv-01139). Private suit outside the West. A memorandum opinion and order signed 10/23/2018 (filed October 24, 2018) granted the defendants’ motion to dismiss in part and denied it in part; the final outcome was not verified (Justia returned 403).46, 47
ABC Home & Commercial Services 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Heart of Texas
BBB Heart of Texas file for the Austin company (HQ and corporate-owned branches): 19 complaints in the last 3 years, 4 in the last 12 months. All 17 complaints displayed (two pages) show a business response (statuses Answered or Resolved); none shown as unanswered. Many concern non-pest trades (HVAC, plumbing, handyman, tree, lawn). Pest-related ones include a termite agreement dispute (10/2025), an ant re-treatment the customer called “bait and switch” (09/2026; the company agreed to do the prepaid treatment at no additional cost, status Resolved), a bill of over $900 for a year of service the customer says was not requested (03/2025; the company says no invoice is owed), enrollment in recurring service the customer says they did not authorize (12/2024; company says the recorded call shows verbal acceptance), and a San Antonio customer who says the CSR and technicians described up to 2 follow-up treatments at $20 each, then billed monthly for a year of every-other-month service (11/2023; the company called it normal billing, canceled future service and refunded the requested amount).11
October 27, 2026 · Complaint summaryUsed in complaint record
BBB of Greater Houston and South Texas
BBB of Greater Houston and South Texas file for the Houston company: 3 complaints in the last 3 years, 0 in the last 12 months; all 3 show business responses (1 Answered, 2 Resolved). Topics: wildlife removal no-shows and refunds, missed recurring inspections.53
October 27, 2026 · Complaint summaryUsed in complaint record
BBB serving North Central Texas
BBB serving North Central Texas file for ABC Home & Commercial Services of DFW (HQ and corporate-owned branches; the Tyler “East Texas” branch page shows the same 5): 5 complaints in the last 3 years, 0 in the last 12 months. 3 are displayed, all with business responses: open invoices after an autopay deactivation (balance removed, Resolved), and roach and bed-bug treatment disputes in which the company said it would refund the customer ($535 and $2,000; Answered).54
Keep reading
- ClearDefense Pest Control review#2 of 164 in the West
- ABC Home & Commercial Services review#4 of 164 in the West
- Is ClearDefense Pest Control legit?Licenses, BBB record and legal history
- Is ABC Home & Commercial Services legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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