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ClearDefense Pest Control vs. Sureguard Lawn & Pest

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Editor · Research and verification: Handshake Research Desk

ClearDefense Pest Control ranks #2 of 164 and Sureguard Lawn & Pest ranks #3 of 164 in the West, with Handshake Scores of 9.3 and 9.0 out of 10. Both have locations on file in Texas. ClearDefense Pest Control also has locations in Arkansas, Louisiana and Missouri.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#2 of 164 in the West

ClearDefense Pest Control9.3/10

Handshake Score. #2 of 164 in the West

#3 of 164 in the West

Sureguard Lawn & Pest9.0/10

Handshake Score. #3 of 164 in the West

ClearDefense Pest Control and Sureguard Lawn & Pest at a glance
ClearDefense Pest ControlSureguard Lawn & Pest
Rank#2 of 164 in the West#3 of 164 in the West
ConfidenceHighMedium
Provisional scoreNoNo
Door-to-door salesYes9, 10, 11, 12, +3N/Asee record
OwnershipPE-backedParent: Coalesce Capital (private equity; growth investment announced Sept. 28, 2026; founders and management retain a meaningful equity interest)4, 7, 8PE-backedParent: Perennial Services Group (Pittsburgh, Pennsylvania), backed by Tenex Capital Management and Brentwood Associates2, 3, 4, 5
HeadquartersMatthews, North Carolina2Venus, Texas1
States on fileArkansas, Louisiana, Missouri and Texas5 locationsTexas17 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: ClearDefense Pest Control and Sureguard Lawn & Pest
ClearDefense Pest ControlSureguard Lawn & Pest
Customer satisfaction 35%10.09.6
ClearDefense Pest Control scores higher on customer satisfaction (10.0 vs. 9.6).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%9.0N/A
ClearDefense Pest Control scores 9.0 on sales and contract fairness; Sureguard Lawn & Pest isn’t scored on it.
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score9.3/109.0/10
ClearDefense Pest Control has the higher Handshake Score (9.3 vs. 9.0).

Sureguard Lawn & Pest had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: ClearDefense Pest Control and Sureguard Lawn & Pest
ClearDefense Pest ControlSureguard Lawn & Pest
Workplace score7.7N/A
ClearDefense Pest Control has a workplace score of 7.7; Sureguard Lawn & Pest isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: ClearDefense Pest Control and Sureguard Lawn & Pest
ClearDefense Pest ControlSureguard Lawn & Pest
Google listings in the West512
Google reviews10,0525,375
Google average5.04.9

ClearDefense Pest Control 15 review profiles

Review profiles recorded for ClearDefense Pest Control
Platform and scopeRatingReviewsSource
GoogleAustin, Texas5.0/52,173View
GoogleAmarillo, Texas5.0/51View
GoogleKansas City, Missouri5.0/52,576View
GoogleBaton Rouge, Louisiana5.0/52,195View
GoogleLittle Rock, Arkansas5.0/53,107View
FacebookLittle Rock, Arkansas—449View
FacebookAustin, Texas—53View
FacebookBaton Rouge, Louisiana—603View
FacebookKansas City, Missouri—394View
ThumbtackAustin, Texas4.9/510View
BBBLittle Rock, Arkansas1.0/51View
BBBBaton Rouge, Louisiana1.0/51View
BBBAustin, Texas—0View
BBBKansas City, Missouri—0View
YelpAustin, Texas—38View

Sureguard Lawn & Pest 20 review profiles

Review profiles recorded for Sureguard Lawn & Pest
Platform and scopeRatingReviewsSource
GoogleDallas, Texas4.9/51,870View
GoogleVenus, Texas4.9/51,294View
GoogleLewisville, Texas4.9/51,178View
GoogleWaco, Texas5.0/5623View
GoogleMidlothian, Texas4.8/5348View
GoogleTexas4.8/541View
GoogleTexas5.0/58View
GoogleTexas4.2/55View
GoogleSeagoville, Texas4.0/54View
GoogleWaxahachie, Texas5.0/52View
GoogleMesquite, Texas5.0/51View
GoogleGrand Prairie, Texas4.0/51View
GoogleDuncanville, Texas—0View
GoogleDallas, Texas—0View
GoogleAddison, Texas—0View
GoogleRichland Hills, Texas—0View
BBBMidlothian, Texas1.0/51View
BBBWaco, Texas—0View
FacebookWaco, Texas—0View
OtherBirdeye profile “Sureguard Termite & Pest Services”, Dallas, Texas4.9/52,562View

Better Business Bureau

ClearDefense Pest Control. Its BBB profiles show 0 complaints in the last three years; grades vary by branch.

Sureguard Lawn & Pest. Its BBB profile shows a NR grade and 0 complaints in the last three years.

BBB records: ClearDefense Pest Control and Sureguard Lawn & Pest
ClearDefense Pest ControlSureguard Lawn & Pest
BBB gradeA+ (AR, MO, LA branch profiles); A- (TX)33, 41NR35, 38
AccreditedNoNo
Complaints, last 3 years00
BBB customer reviews1.0/5 average from 1 review1.0/5 average from 1 review
Profile scopeFour branch profiles, each covering one West branch: Austin Texas, Little Rock Arkansas, Kansas City Missouri, Baton Rouge Louisiana. BBB also has separate profiles for ClearDefense market LLCs outside the West (e.g. Raleigh B-, Richmond C, Charleston A); those are not included.Texas only: headquarters file (Midlothian, with a Red Oak branch address) plus a separate Waco file; both cover Texas locations only
RetrievedOctober 27, 2026October 27, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

ClearDefense Pest Control 8 terms

  • Company FAQ: cancellation fees, if any, depend on the customer’s service agreement; no fee amount is published.16

  • Company FAQ: whether a contract is required varies by location; no term length is published.16

  • Company FAQ: customers can cancel by phone, email or a website request to the local branch.16

  • Company FAQ: billing is set up on a recurring basis that aligns with the service plan; the FAQ recommends quarterly service for most homes.16

  • Company FAQ: free re-service between scheduled visits.16

  • Little Rock BBB reviewer (1 star, 11/10/2025) says she asked before signing whether she would be in a contract, was told she would not be, and later received a letter requiring her to pay out the contract.17

  • Website terms cover the website and SMS/email programs only; pest control services are governed by separate service agreements, which are not published. The web terms choose North Carolina law and courts and contain no arbitration clause.2

  • Website promotion: $50 off the first service for new customers.1

Sureguard Lawn & Pest 9 terms

  • Lawn care: the company says its lawn care programs require no long-term contract.8

  • Pest control: perimeter service is sold as a recurring plan, typically quarterly; no minimum term, renewal, cancellation method or fee is published.9

  • Re-service between scheduled visits depends on the customer’s service agreement; the agreement itself is not published.9, 10

  • The site’s TDA Consumer Information Sheet states a 72-hour right to cancel a contract made through home solicitation (state-required notice).11

  • The site’s “Terms and Conditions” page covers website use and SMS messaging only; it has no service-contract, renewal, cancellation or arbitration terms.12

  • A BBB reviewer (April 2026) says the company would not honor a prepaid 5-year contract ($1,900) sold by a business it had acquired.13

  • A Google reviewer (about 6 years before October 27, 2026) says they asked many times for a written termite contract after a verbal estimate and never received one.14

  • A Waco Reddit user reports bi-monthly service at about $50 per month (former Hero Pest Control customer).15

  • Instagram promotion: 50% off the initial service with sign-up for a recurring service plan.16

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

ClearDefense Pest Control 8 records (Texas 2, Louisiana 2, Missouri 2, Arkansas 2)

Licenses and registrations for ClearDefense Pest Control
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of AgricultureCommercial business license0882194Active (listed in TDA’s current-licenses report, file dated 26 Oct 2026)04/30/202742
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit001ZM8Active (LDAF POB list revised April 20, 2026)6/30/2026 (per the April 2026 list); BBB records the license with expiry 6/30/202733, 43
MissouriMissouri Department of AgriculturePesticide Business (MOPlants USAPlants Idaho)0032Y6ActiveNot shown44
ArkansasArkansas Department of AgricultureLicense Holder (business) licenseNot shownNot verified (no online lookup; the Department verifies licenses by email only)Not shown45
TexasTexas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration)Business entity registration (Texas LLC)SOS file 0804415613; taxpayer 32082997274Right to Transact Business: ACTIVE; SOS registration ACTIVE (effective 02/02/2022)Not shown3
LouisianaLouisiana Secretary of State (Commercial Division)Business entity registration (Louisiana LLC)Charter 44293967KActive; Annual Report Status In Good Standing; registered 2/23/2021; last report filed 1/29/2026Not shown4
ArkansasArkansas Secretary of State (Corporations)Business entity registration (Arkansas LLC)Filing # 811353243Good Standing; filed 02/02/2022Not shown5
MissouriMissouri Secretary of State (Business Services)Business entity registration (Missouri LLC)Charter LC001571498Active; created 1/11/2018Not shown6

Sureguard Lawn & Pest 6 records (Texas 6)

Licenses and registrations for Sureguard Lawn & Pest
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control)0709507Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026)12/31/202640
TexasTexas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control)0929791Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026)02/28/202740
TexasTexas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control)0956269Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026)03/31/202740
TexasTexas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control)0943051Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026)08/31/202740
TexasTexas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control)0943052Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026)08/31/202740
TexasTexas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration status)Texas domestic LLC registration (Sureguard Lawn & Pest, LLC)SOS file 0802109351SOS registration ACTIVE; right to transact business ACTIVENot shown2, 41

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

ClearDefense Pest Control 5 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Austin, Texas (BBB Heart of Texas)

    BBB profile for ClearDefense Pest Control, 8906 Wall Street, Austin, Texas (BBB Heart of Texas; file opened 10/23/2025): not accredited, rated A-, 0 complaints, no customer reviews.35

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Little Rock, Arkansas (BBB Serving Arkansas)

    BBB profile for ClearDefense Pest Control, Little Rock, Arkansas (BBB Serving Arkansas; file opened 3/3/2023): not accredited, rated A+, 0 complaints, 1 customer review (1 star).37

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Kansas City, Missouri (BBB of Midwest Plains)

    BBB profile for ClearDefense Pest Control of Kansas City, 104 W 9th St Ste 10, Kansas City, Missouri (BBB of Midwest Plains; file opened 6/24/2026): not accredited, rated A+, 0 complaints, no customer reviews.39

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Baton Rouge, Louisiana (BBB of South Central Louisiana)

    BBB profile for ClearDefense Pest Control of Baton Rouge, LLC (BBB of South Central Louisiana; file opened 6/13/2021): not accredited, rated A+, 0 complaints, 1 customer review (1 star).40

  • 2017 · LawsuitShown only

    U.S. District Court, M.D.N.C.

    Clear Defense, L.L.C. sued ClearDefense Pest Control of Greensboro, Charlotte and Raleigh LLCs in the U.S. District Court for the Middle District of North Carolina for trademark infringement under the Lanham Act (No. 1:17-cv-01139). Private suit outside the West. A memorandum opinion and order signed 10/23/2018 (filed October 24, 2018) granted the defendants’ motion to dismiss in part and denied it in part; the final outcome was not verified (Justia returned 403).46, 47

Sureguard Lawn & Pest 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Texas (BBB serving North Central Texas, headquarters file)

    BBB headquarters file “Sureguard Termite Pest Svc” (Midlothian; opened 8/12/2016): 0 complaints, Not Rated, not accredited, 1 customer review (1/5).36

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Texas (BBB Heart of Texas, Waco file)

    BBB file “Sureguard Lawn & Pest - Waco” (opened 2/5/2026): 0 complaints, rating A- (time in business), not accredited, 0 reviews.39

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