Sureguard Lawn & Pest vs. ABC Home & Commercial Services
Sureguard Lawn & Pest ranks #3 of 164 and ABC Home & Commercial Services ranks #4 of 164 in the West, with Handshake Scores of 9.0 and 8.8 out of 10. Both have locations on file in Texas.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Sureguard Lawn & Pest | ABC Home & Commercial Services | |
|---|---|---|
| Rank | #3 of 164 in the West | #4 of 164 in the West |
| Confidence | Medium | High |
| Provisional score | No | No |
| Door-to-door sales | N/Asee record | N/A4, 7, 8 |
| Ownership | PE-backedParent: Perennial Services Group (Pittsburgh, Pennsylvania), backed by Tenex Capital Management and Brentwood Associates2, 3, 4, 5 | Independent4, 5, 6 |
| Headquarters | Venus, Texas1 | Austin, Texas2 |
| States on file | Texas17 locations | Texas26 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Sureguard Lawn & Pest | ABC Home & Commercial Services | |
|---|---|---|
| Customer satisfaction 35% | 9.6 | 9.2 |
| Sureguard Lawn & Pest scores higher on customer satisfaction (9.6 vs. 9.2). | ||
| Complaint record 10% | 10.0 | 8.5 |
| Sureguard Lawn & Pest scores higher on complaint record (10.0 vs. 8.5). | ||
| Sales and contract fairness 15% | N/A | 7.5 |
| ABC Home & Commercial Services scores 7.5 on sales and contract fairness; Sureguard Lawn & Pest isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.0/10 | 8.8/10 |
| Sureguard Lawn & Pest has the higher Handshake Score (9.0 vs. 8.8). | ||
Sureguard Lawn & Pest had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Sureguard Lawn & Pest | ABC Home & Commercial Services | |
|---|---|---|
| Workplace score | N/A | 6.2 |
| ABC Home & Commercial Services has a workplace score of 6.2; Sureguard Lawn & Pest isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Sureguard Lawn & Pest | ABC Home & Commercial Services | |
|---|---|---|
| Google listings in the West | 12 | 26 |
| Google reviews | 5,375 | 21,186 |
| Google average | 4.9 | 4.8 |
Sureguard Lawn & Pest 20 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleDallas, Texas | 4.9/5 | 1,870 | View |
| GoogleVenus, Texas | 4.9/5 | 1,294 | View |
| GoogleLewisville, Texas | 4.9/5 | 1,178 | View |
| GoogleWaco, Texas | 5.0/5 | 623 | View |
| GoogleMidlothian, Texas | 4.8/5 | 348 | View |
| GoogleTexas | 4.8/5 | 41 | View |
| GoogleTexas | 5.0/5 | 8 | View |
| GoogleTexas | 4.2/5 | 5 | View |
| GoogleSeagoville, Texas | 4.0/5 | 4 | View |
| GoogleWaxahachie, Texas | 5.0/5 | 2 | View |
| GoogleMesquite, Texas | 5.0/5 | 1 | View |
| GoogleGrand Prairie, Texas | 4.0/5 | 1 | View |
| GoogleDuncanville, Texas | — | 0 | View |
| GoogleDallas, Texas | — | 0 | View |
| GoogleAddison, Texas | — | 0 | View |
| GoogleRichland Hills, Texas | — | 0 | View |
| BBBMidlothian, Texas | 1.0/5 | 1 | View |
| BBBWaco, Texas | — | 0 | View |
| FacebookWaco, Texas | — | 0 | View |
| OtherBirdeye profile “Sureguard Termite & Pest Services”, Dallas, Texas | 4.9/5 | 2,562 | View |
ABC Home & Commercial Services 32 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleAustin, Texas | 4.8/5 | 5,144 | View |
| GoogleHouston, Texas | 4.8/5 | 3,637 | View |
| GoogleSan Antonio, Texas | 4.8/5 | 2,542 | View |
| GoogleLewisville, Texas | 4.9/5 | 2,174 | View |
| GooglePlano, Texas | 4.8/5 | 1,398 | View |
| GoogleCorpus Christi, Texas | 4.9/5 | 1,148 | View |
| GoogleBryan, Texas | 4.9/5 | 772 | View |
| GoogleCypress, Texas | 4.5/5 | 543 | View |
| GoogleSpring, Texas | 4.8/5 | 428 | View |
| GooglePearland, Texas | 4.8/5 | 400 | View |
| GoogleBelton, Texas | 4.9/5 | 374 | View |
| GoogleGeorgetown, Texas | 4.9/5 | 365 | View |
| GoogleLiberty Hill, Texas | 4.9/5 | 330 | View |
| GoogleBastrop, Texas | 4.8/5 | 308 | View |
| GoogleMarble Falls, Texas | 4.9/5 | 287 | View |
| GoogleKaty, Texas | 4.8/5 | 272 | View |
| GoogleTexas | 4.9/5 | 243 | View |
| GoogleFort Worth, Texas | 4.8/5 | 213 | View |
| GoogleTyler, Texas | 4.7/5 | 208 | View |
| GoogleTexas | 4.8/5 | 140 | View |
| GoogleArlington, Texas | 4.5/5 | 87 | View |
| GoogleWeslaco, Texas | 5.0/5 | 73 | View |
| GoogleLivingston, Texas | 4.6/5 | 32 | View |
| GoogleHockley, Texas | 4.7/5 | 29 | View |
| GoogleBeaumont, Texas | 4.8/5 | 25 | View |
| GoogleWaco, Texas | 4.8/5 | 14 | View |
| BBBTexas: Austin company file | 2.43/5 | 14 | View |
| BBBTexas: Houston company file | 1.0/5 | 2 | View |
| BBBTexas: DFW company file | 1.0/5 | 3 | View |
| AngiTexas: Austin company | 4.7/5 | 836 | View |
| AngiTexas: San Antonio | — | 0 | View |
| Trustpilotcompany-wide | 3.7/5 | 3 | View |
Better Business Bureau
Sureguard Lawn & Pest. Its BBB profile shows a NR grade and 0 complaints in the last three years.
ABC Home & Commercial Services. Its BBB profile shows an A+ grade and 27 complaints in the last three years.
| Sureguard Lawn & Pest | ABC Home & Commercial Services | |
|---|---|---|
| BBB grade | NR35, 38 | A+2, 44, 45, 46 |
| Accredited | No | Yes |
| Complaints, last 3 years | 0 | 27 |
| BBB customer reviews | 1.0/5 average from 1 review | 2.43/5 average from 14 reviews |
| Profile scope | Texas only: headquarters file (Midlothian, with a Red Oak branch address) plus a separate Waco file; both cover Texas locations only | Not recorded |
| Retrieved | October 27, 2026 | October 27, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Sureguard Lawn & Pest 9 terms
Lawn care: the company says its lawn care programs require no long-term contract.8
Pest control: perimeter service is sold as a recurring plan, typically quarterly; no minimum term, renewal, cancellation method or fee is published.9
Re-service between scheduled visits depends on the customer’s service agreement; the agreement itself is not published.9, 10
The site’s TDA Consumer Information Sheet states a 72-hour right to cancel a contract made through home solicitation (state-required notice).11
The site’s “Terms and Conditions” page covers website use and SMS messaging only; it has no service-contract, renewal, cancellation or arbitration terms.12
A BBB reviewer (April 2026) says the company would not honor a prepaid 5-year contract ($1,900) sold by a business it had acquired.13
A Google reviewer (about 6 years before October 27, 2026) says they asked many times for a written termite contract after a verbal estimate and never received one.14
A Waco Reddit user reports bi-monthly service at about $50 per month (former Hero Pest Control customer).15
Instagram promotion: 50% off the initial service with sign-up for a recurring service plan.16
ABC Home & Commercial Services 6 terms
DFW company: pest plans are billed quarterly, from $108 per quarter before taxes (advertised as $35/month); price varies by property size and options.9
DFW company: 5% discount for prepaying the yearly balance.9
DFW company: plans include “The ABC Guarantee” of free re-services for covered pests between visits (company statement).9
Houston company: free, no-obligation inspection and estimate before service.10
Austin company, BBB reply (Dec 2024): recurring pest service can be billed monthly; example given was an every-other-month service at $101.76 per visit billed as $50.88 per month, with the final half-payment billed after cancellation.11
One Austin-profile BBB reviewer (Ryan S., 10/08/2025) objected to a 30-day cancellation policy. This is a customer report, not a company statement; no notice period, minimum term, auto-renewal, cancellation fee or arbitration clause is published on the company website.12
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Sureguard Lawn & Pest 6 records (Texas 6)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control) | 0709507 | Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026) | 12/31/2026 | 40 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control) | 0929791 | Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026) | 02/28/2027 | 40 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control) | 0956269 | Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026) | 03/31/2027 | 40 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control) | 0943051 | Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026) | 08/31/2027 | 40 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (structural pest control) | 0943052 | Active (listed in TDA’s current Commercial Business license report, file dated 26 Oct 2026) | 08/31/2027 | 40 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration status)Texas domestic LLC registration (Sureguard Lawn & Pest, LLC) | SOS file 0802109351 | SOS registration ACTIVE; right to transact business ACTIVE | Not shown | 2, 41 |
ABC Home & Commercial Services 7 records (Texas 7)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWCSD), ABC HOME & COMMERCIAL SERVICES INC, Travis County (Austin HQ); responsible certified applicator Robert W Jenkins; former SPCB number 2170 (advertised on the Austin site as TPCL2170: matches) | 0565992 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceBranch commercial business licenses of ABC HOME & COMMERCIAL SERVICES INC: Nueces (Corpus Christi), Bell (Belton), Bexar (San Antonio), Brazos (Bryan), Hidalgo (Weslaco/RGV), McLennan (Waco), Williamson (issued 04/01/2026), Burnet (Marble Falls), and Travis DBA Chem Free Organic Pest & Lawn Services | 0668867; 0764809; 0853053; 0853050; 0870585; 0933783; 0990108; 0961186; 0567092 | All listed in TDA current-licenses report (active) | 03/31/2027 to 11/30/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWCS), ABC PEST CONTROL OF HOUSTON, INC, DBA ABC HOME & COM SERV OF HOUSTON, Harris County; responsible certified applicator Raleigh Jenkins (applicator license 28734); former SPCB number 6398 (advertised on the Houston, Beaumont and Livingston pages as TPCL 6398: matches) | 0565993 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial business license (categories PTLWC), ABC PEST CONTROL OF DFW INC, DBA ABC HOME AND COMMERCIAL SERVICES, Denton County (Lewisville); responsible certified applicator Russell Jenkins; former SPCB number 7515 (advertised on the Dallas, Fort Worth and Tyler pages as TPCL 7515: matches) | 0565995 | Listed in TDA current-licenses report (active) | 03/31/2027 | 49 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC HOME & COMMERCIAL SERVICES, INC., Texas corporation; registered agent Robert W Jenkins Jr | SOS file 0033541800 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 12/27/1973) | Not shown | 50 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC PEST CONTROL OF HOUSTON, INC., Texas corporation; registered agent Raleigh G. Jenkins | SOS file 0100568000 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 07/30/1986) | Not shown | 51 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status, with Texas SOS registration status)Business registration: ABC PEST CONTROL OF DALLAS-FT. WORTH, INC., Texas corporation; registered agent Dennis H. Jenkins | SOS file 0112684300 | Right to transact business: ACTIVE; SOS registration ACTIVE (effective 09/15/1989) | Not shown | 52 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Sureguard Lawn & Pest 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
Texas (BBB serving North Central Texas, headquarters file)
BBB headquarters file “Sureguard Termite Pest Svc” (Midlothian; opened 8/12/2016): 0 complaints, Not Rated, not accredited, 1 customer review (1/5).36
October 27, 2026 · Complaint summaryUsed in complaint record
Texas (BBB Heart of Texas, Waco file)
BBB file “Sureguard Lawn & Pest - Waco” (opened 2/5/2026): 0 complaints, rating A- (time in business), not accredited, 0 reviews.39
ABC Home & Commercial Services 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Heart of Texas
BBB Heart of Texas file for the Austin company (HQ and corporate-owned branches): 19 complaints in the last 3 years, 4 in the last 12 months. All 17 complaints displayed (two pages) show a business response (statuses Answered or Resolved); none shown as unanswered. Many concern non-pest trades (HVAC, plumbing, handyman, tree, lawn). Pest-related ones include a termite agreement dispute (10/2025), an ant re-treatment the customer called “bait and switch” (09/2026; the company agreed to do the prepaid treatment at no additional cost, status Resolved), a bill of over $900 for a year of service the customer says was not requested (03/2025; the company says no invoice is owed), enrollment in recurring service the customer says they did not authorize (12/2024; company says the recorded call shows verbal acceptance), and a San Antonio customer who says the CSR and technicians described up to 2 follow-up treatments at $20 each, then billed monthly for a year of every-other-month service (11/2023; the company called it normal billing, canceled future service and refunded the requested amount).11
October 27, 2026 · Complaint summaryUsed in complaint record
BBB of Greater Houston and South Texas
BBB of Greater Houston and South Texas file for the Houston company: 3 complaints in the last 3 years, 0 in the last 12 months; all 3 show business responses (1 Answered, 2 Resolved). Topics: wildlife removal no-shows and refunds, missed recurring inspections.53
October 27, 2026 · Complaint summaryUsed in complaint record
BBB serving North Central Texas
BBB serving North Central Texas file for ABC Home & Commercial Services of DFW (HQ and corporate-owned branches; the Tyler “East Texas” branch page shows the same 5): 5 complaints in the last 3 years, 0 in the last 12 months. 3 are displayed, all with business responses: open invoices after an autopay deactivation (balance removed, Resolved), and roach and bed-bug treatment disputes in which the company said it would refund the customer ($535 and $2,000; Answered).54
Keep reading
- Sureguard Lawn & Pest review#3 of 164 in the West
- ABC Home & Commercial Services review#4 of 164 in the West
- Is Sureguard Lawn & Pest legit?Licenses, BBB record and legal history
- Is ABC Home & Commercial Services legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count