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Rottler Pest Solutions vs. Plunkett's Pest Control

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Editor · Research and verification: Handshake Research Desk

Rottler Pest Solutions ranks #14 of 164 and Plunkett's Pest Control ranks #35 of 164 in the West, with Handshake Scores of 8.6 and 8.2 out of 10. Both have locations on file in Kansas and Missouri. Plunkett's Pest Control also has locations in Arkansas, California, Iowa, Minnesota, Nebraska, New Mexico, North Dakota and Texas.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#14 of 164 in the West

Rottler Pest Solutions8.6/10

Handshake Score. #14 of 164 in the West

#35 of 164 in the West

Plunkett's Pest Control8.2/10

Handshake Score · Provisional. #35 of 164 in the West

Rottler Pest Solutions and Plunkett's Pest Control at a glance
Rottler Pest SolutionsPlunkett's Pest Control
Rank#14 of 164 in the West#35 of 164 in the West
ConfidenceMediumLow
Provisional scoreNoYes
Door-to-door salesPartial10, 11, 12N/A5, 4
OwnershipIndependent4, 5, 6, 7, +2Independent3, 4
HeadquartersSt. Louis, Missouri5Fridley, Minnesota2
States on fileKansas and Missouri12 locationsArkansas, California, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, North Dakota and Texas26 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Rottler Pest Solutions and Plunkett's Pest Control
Rottler Pest SolutionsPlunkett's Pest Control
Customer satisfaction 35%9.69.2
Rottler Pest Solutions scores higher on customer satisfaction (9.6 vs. 9.2).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%9.08.5
Rottler Pest Solutions scores higher on sales and contract fairness (9.0 vs. 8.5).
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.6/108.2/10
Rottler Pest Solutions has the higher Handshake Score (8.6 vs. 8.2).

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Rottler Pest Solutions and Plunkett's Pest Control
Rottler Pest SolutionsPlunkett's Pest Control
Workplace score7.3N/A
Rottler Pest Solutions has a workplace score of 7.3; Plunkett's Pest Control isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Rottler Pest Solutions and Plunkett's Pest Control
Rottler Pest SolutionsPlunkett's Pest Control
Google listings in the West1126
Google reviews9,7094,165
Google average4.94.8

Rottler Pest Solutions 16 review profiles

Review profiles recorded for Rottler Pest Solutions
Platform and scopeRatingReviewsSource
GoogleFenton, Missouri4.9/51,714View
GoogleSt. Louis, Missouri4.9/51,617View
GoogleSpringfield, Missouri4.9/51,466View
GoogleWentzville, Missouri4.9/51,191View
GoogleChesterfield, Missouri4.9/51,148View
GoogleRiverside, Missouri4.9/5921View
GoogleSt. Louis, Missouri4.6/5508View
GoogleJoplin, Missouri5.0/5428View
GoogleColumbia, Missouri4.9/5354View
GoogleFestus, Missouri5.0/5312View
GoogleOverland Park, Kansas5.0/550View
BBBSt. Louis HQ file1.0/52View
AngiROTTLER PEST CONTROL COMPANY, St. Louis, Missouri 63114—0View
YelpColumbia, Missouri——View
YelpSt. Louis, Missouri——View
Googlenational: all US Google listings of the Rottler Pest Solutions brand, used only as the complaint base4.89/510,415see record

Plunkett's Pest Control 33 review profiles

Review profiles recorded for Plunkett's Pest Control
Platform and scopeRatingReviewsSource
GoogleFridley, Minnesota4.8/51,535View
GoogleEdina, Minnesota4.8/5419View
GoogleMankato, Minnesota4.8/5223View
GoogleMoorhead, Minnesota4.9/5213View
GoogleFergus Falls, Minnesota4.9/5142View
GoogleWorthington, Minnesota4.9/5102View
GoogleRochester, Minnesota4.9/530View
GoogleSpringdale, Arkansas4.8/561View
GoogleSan Francisco, California3.4/58View
GoogleCedar Rapids, Iowa4.9/5207View
GoogleEmporia, Kansas4.7/5107View
GoogleLiberal, Kansas4.8/599View
GoogleSalina, Kansas4.9/598View
GooglePittsburg, Kansas4.7/574View
GoogleWichita, Kansas4.7/572View
GoogleManhattan, Kansas4.7/555View
GoogleKansas City, Missouri4.9/528View
GoogleSt Joseph, Missouri5.0/521View
GoogleHillsboro, Missouri1.0/51View
GoogleLincoln, Nebraska4.8/5157View
GoogleNebraska4.5/517View
GoogleSanta Fe, New Mexico4.7/5136View
GoogleFarmington, New Mexico4.7/5135View
GoogleAlbuquerque, New Mexico4.9/5129View
GoogleBismarck, North Dakota4.6/570View
GoogleLubbock, Texas4.8/526View
BBBcompany-wide3.0/512View
YelpFridley, Minnesota—94View
OtherFridley, Minnesota4.78/51,362View
OtherFridley, Minnesota—171View
AngiSioux Falls, South Dakota——View
BBBFridley, Minnesota branch file——View
Googlenational: all US Google listings of the Plunkett’s Pest Control brand, used only as the complaint base4.79/56,635see record

Better Business Bureau

Rottler Pest Solutions. Its company-wide BBB profile shows an A+ grade and 9 complaints in the last three years.

Plunkett's Pest Control. Its company-wide BBB profile shows an A+ grade and 5 complaints in the last three years.

BBB records: Rottler Pest Solutions and Plunkett's Pest Control
Rottler Pest SolutionsPlunkett's Pest Control
BBB gradeA+4, 13A+7, 41, 42
AccreditedYes, since 1997-07-28Yes, since 4/17/1985 (headquarters file); Fridley branch file 8/9/2019
Complaints, last 3 years9, company-wide5, company-wide
BBB customer reviews1.0/5 average from 2 reviews3.0/5 average from 12 reviews
Profile scopeNot recordedcompany-wide headquarters file (Columbus, Ohio); includes corporate-owned locations in non-Western states, so not attributable to the West
RetrievedOctober 28, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Rottler Pest Solutions 7 terms

  • Company states the ant (6/year) program it was complaining about carries no 6-year contract and no early termination fee: ‘we do not have a contract that lasts 6 years for ants and there’s no early termination fees with this agreement.’ (Rottler’s BBB reply dated 08/12/2024.)13

  • Company states there is no cancellation fee on its bed bug program (BBB reply dated 03/13/2024), and refunded the last service charge.13

  • A separate signed ‘program agreement’ exists but is not published: Rottler’s BBB reply cites an attached ‘program agreement’ and says it ‘went over the agreement together’ with the customer. Renewal, cancellation channel, minimum term and dispute terms are therefore not read from any company-published text.13

  • Year-round programs: Signature Plus (10 visits per year) and Signature (6 visits per year), each with free return visits between scheduled services (the ‘Rottler Promise’).14

  • One-time services are offered; pricing is quoted per property and no price list is published. A $250,000 Termite Damage Warranty is offered to qualifying customers with an active termite protection plan.15

  • BBB profile states a money-back guarantee: if Rottler cannot control the pest problem it will make things right or refund the cost of that service visit.4

  • No service agreement, terms of service or cancellation policy is published on rottler.com (the FAQ has no cancellation or renewal entry, and the site’s only terms pages are the privacy policy and an SMS terms page). Auto-renewal, cancellation channel, arbitration, minimum term and the standard-plan cancellation fee are not stated in any company-published text. The company’s own Facebook posts (search snippets only, not opened: ‘no long term commitments; you can cancel any time’ and ‘no lock-in contracts’) are recorded in claims and not scored.15

    Absence finding. The FAQ lists questions on services, pricing, guarantees and support; none covers cancellation, renewal or contract length.

Plunkett's Pest Control 6 terms

  • Residential HomeGuard program: the initial service agreement is for 1 year and renews at the end of the year unless the customer cancels.6

  • HomeGuard advertised from $37/month (1,200-1,700 sq ft homes); payment by autopay, emailed link, portal, or annually in advance with a 3% discount.6

  • HomeGuard includes free call-backs between scheduled services.6

  • Company ‘Difference’ page says clients are not required to sign anything for interior service at a distance; estimates, service reports and receipts are sent electronically. (Wording dates from the COVID-era page; it sits beside the 1-year HomeGuard agreement.)4

  • Satisfaction guarantee quoted on the BBB profile: the company redoes service at no additional cost if a customer is not satisfied.7

  • HomeGuard FAQ: ‘Can I cancel my HomeGuard service?’ is answered that the plan renews annually and can be canceled any time after the first year with no penalties. This confirms the 12-month initial term and annual auto-renewal; it does not address canceling inside the first year.6

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Rottler Pest Solutions 13 records (Kansas 1, Missouri 12)

Licenses and registrations for Rottler Pest Solutions
StateAuthority and typeNumberStatusExpiresSource
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License (categories 3 Ornamental and Turf, 6 Right-of-Way, 7 Industrial, Institutional, Structural and Health-Related)6836Current (categories 3, 6 and 7 listed with expiry 12/31/2026)December 31, 202632
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)00005X (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)00041X (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000420 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000421 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000422 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)000584 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0021XW (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0021YK (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)0036XF (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)004018 (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)004DKD (USAPlants Idaho)ActiveNot shown33
MissouriMissouri Secretary of State, Business ServicesGen. Business - For Profit (Domestic) corporation: ROTTLER PEST CONTROL COMPANY00258906 (charter number)Good StandingNot shown2

Plunkett's Pest Control 15 records (Minnesota 2, Iowa 1, Texas 1, Missouri 1, Kansas 1, Colorado 1, South Dakota 1, North Dakota 2, Nebraska 1, New Mexico 1, California 1, Arkansas 1, Oklahoma 1)

Licenses and registrations for Plunkett's Pest Control
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company license20018762Active (expires December 31, 2026; suspension is not shown in the lookup)December 31, 202643
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license (IDALS lookup lists it by company; license type not shown)02163-000Listed with expiration December 31, 2026 (lookup shows no status column)December 31, 202644
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial business license (categories PTLWC)0795706Current: on the TDA current-licenses report (license expiration October 31, 2027; insurance expiration January 1, 2027; renewed October 31, 2026)October 31, 202745
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record (agency business record; Missouri licenses individuals)0003NJ, 0034K5, 004FKA, 004X1H, 004X1M, 004X1N (USAPlants IDs)Active (6 records)Not shown46
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license (PBL)7071Listed as a current PBL: categories 3, 5, 6 and 7, each expiring 12/31/2026 (KDA Pesticide Business Search for ‘Plunkett’, November 2, 2026; the lookup shows no separate status column)December 31, 202647
ColoradoColorado Department of Agriculture (CDA), Plant Industry DivisionCommercial applicator license (out-of-state business, Fridley Minnesota)BusinessId 17022Listed as current (lookup shows only valid licenses); expires December 31, 2026December 31, 202648
South DakotaSouth Dakota Department of Agriculture and Natural Resources (DANR), Pesticide ProgramIndividual commercial applicator licenses only (no business license in South Dakota)Not shownCompany-field search ‘Plunkett’ lists 128 items; active rows include Plunketts Pest Control Inc applicators, e.g. license 50791, Big Stone City South Dakota, expires Mar 31 2028Not shown49
North DakotaNorth Dakota Department of Agriculture / NDSU Extension (individual certification only)Individual certification only (North Dakota issues no business license)Not shownNot looked up (individual-only state; the NDSU applicator search shows no employer)Not shownsee record
North DakotaNorth Dakota Secretary of State (business registry, FirstStop)Business registration (foreign corporation)0000042164Active / Good Standing (filed 08/20/1993)Not shown50
MinnesotaMinnesota Secretary of State (business registry)Business registration (domestic business corporation)Not shownActive / In Good Standing (renewal due 12/31/2027). History shows administrative dissolutions on 3/13/2018 and 2/20/2020, each followed by reinstatement (3/20/2018 and 3/11/2020), both more than 5 years ago.Not shown2
NebraskaNebraska Department of Agriculture (NDA)Individual commercial applicators only (Nebraska issues no structural pest control business license)Not shownNot looked up (individual-only state; no company record exists)Not shownsee record
New MexicoNew Mexico Department of Agriculture (NMDA)Pesticide Business record (agency business record state)Not shownNot looked up (NMDA lookup terms restrict commercial use)Not shownsee record
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany RegistrationNot shownNot verified: no match for ‘Plunkett’ in the SPCB licensee snapshot (October 1, 2026; canceled registrations are omitted, so a miss proves nothing), no CDPR/county penalty rows, and no California page on plunketts.net.Not shownsee record
ArkansasArkansas Department of Agriculture, Pest Control ProgramLicense Holder (business license)Not shownNot verified: structural pest control License Holder records are not publicly searchable (verification by email request only per the Department fact sheet).Not shown51
OklahomaOklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide LicensingPesticide License (business; ODAFF AGLook company search)8333Listed with expiration 12/31/26 (AGLook shows no status column; categories not read)December 31, 202652

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Rottler Pest Solutions 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 28, 2026 · Complaint summaryUsed in complaint record

    BBB Serving Greater Missouri & Southern Illinois, St. Louis HQ file (headquarters and corporate-owned locations)

    BBB rating A+, accredited since 7/28/1997. 9 complaints in the last 3 years, 4 in the last 12 months; every complaint shown has a business response. Themes: missed appointments and unfinished work (trap and soffit job, $1,700 paid), billing after cancellation, a no-show service that was billed, bed bug program expectations, ineffective mole treatment, and two customers who described a program (‘$129 biweekly’ and ‘6/year’) as a 6-year contract (Rottler’s reply to the second says there is no 6-year contract and no early termination fee). Most are marked Resolved and several customers wrote that the reply satisfied them. No pattern-of-complaints alert or government-action notice shown.13

  • October 28, 2026 · Complaint summaryShown only

    BBB of Midwest Plains, Riverside, Missouri file

    A separate BBB file for the Riverside (Kansas City) office, A+, accredited since 12/22/2023. Its complaints page repeats the HQ totals (9 in 3 years, 4 in 12 months) but lists none, so it mirrors the St. Louis file and adds no separate complaints.34

  • October 18, 2024 · OtherShown only

    City of St. Louis Comptroller, Internal Audit Section (Lambert International Airport contract)

    Internal audit of the airport’s pest-control service agreement with Rottler Pest Control Solutions (period 7/1/2021 to 6/30/2023, contract price $123,600). The 11-page PDF has no text layer; read as page images. Conclusion (page 3): the contractor ‘fully complied with the contract agreement terms and conditions’ and invoice billings were consistent; the one improvement point concerns the airport’s monitoring of the work. A clean vendor audit, not a regulatory action.37

  • October 18, 2016 · OtherShown only

    Missouri Court of Appeals, Eastern District (appeal from the Labor and Industrial Relations Commission)

    Appellate order captioned Parr v. Rottler Pest Control Co., 505 S.W.3d 342 (No. ED 103923, filed October 18, 2016). It is a former employee’s appeal from the Missouri Labor and Industrial Relations Commission’s decision disqualifying him from unemployment benefits; Rottler and the Division of Employment Security were respondents and the court affirmed the Commission. A private unemployment-benefits matter, not a government action against Rottler, not a wage-and-hour case; not scored.35

Plunkett's Pest Control 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryShown only

    company-wide (BBB headquarters file)

    BBB: 5 complaints in the last 3 years (2 in the last 12 months), A+ rating, accredited, no pattern alert shown. Displayed complaints concern wildlife trapping service follow-up/billing (refunds issued) and a company-canceled service with a disputed refund (answered).41

  • March 25, 2024 · LawsuitShown only

    Illinois (U.S. District Court, N.D. Illinois)

    Followell v. Plunkett’s Pest Control, Inc., 1:24-cv-02392: Fair Labor Standards Act wage-and-hour suit by a former employee, filed March 25, 2024 and terminated September 12, 2024. The docket header does not say whether it settled, was dismissed or was adjudicated (CourtListener and Justia dockets are behind human-verification checks and were not worked around), so it is treated as an unresolved/unverified wage case, not a government action, and is not scored.53

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