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Plunkett's Pest Control vs. Miller Pest Solutions

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Editor · Research and verification: Handshake Research Desk

Plunkett's Pest Control ranks #35 of 164 and Miller Pest Solutions ranks #42 of 164 in the West, with Handshake Scores of 8.2 and 8.1 out of 10. Both have locations on file in Iowa, Kansas, Missouri and Nebraska. Plunkett's Pest Control also has locations in Arkansas, California, Minnesota, New Mexico, North Dakota and Texas.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#35 of 164 in the West

Plunkett's Pest Control8.2/10

Handshake Score · Provisional. #35 of 164 in the West

#42 of 164 in the West

Miller Pest Solutions8.1/10

Handshake Score · Provisional. #42 of 164 in the West

Plunkett's Pest Control and Miller Pest Solutions at a glance
Plunkett's Pest ControlMiller Pest Solutions
Rank#35 of 164 in the West#42 of 164 in the West
ConfidenceLowLow
Provisional scoreYesYes
Door-to-door salesN/A5, 4N/A5, 6, 7
OwnershipIndependent3, 4Independent3, 4
HeadquartersFridley, Minnesota2Clive, Iowa3
States on fileArkansas, California, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, North Dakota and Texas26 locationsIowa, Kansas, Missouri and Nebraska6 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Plunkett's Pest Control and Miller Pest Solutions
Plunkett's Pest ControlMiller Pest Solutions
Customer satisfaction 35%9.29.5
Miller Pest Solutions scores higher on customer satisfaction (9.5 vs. 9.2).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%8.58.5
Tied on sales and contract fairness (8.5 each).
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.2/108.1/10
Plunkett's Pest Control has the higher Handshake Score (8.2 vs. 8.1).

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Plunkett's Pest Control and Miller Pest Solutions
Plunkett's Pest ControlMiller Pest Solutions
Workplace scoreN/AN/A
Neither company has a workplace score.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Plunkett's Pest Control and Miller Pest Solutions
Plunkett's Pest ControlMiller Pest Solutions
Google listings in the West266
Google reviews4,1652,614
Google average4.84.9

Plunkett's Pest Control 33 review profiles

Review profiles recorded for Plunkett's Pest Control
Platform and scopeRatingReviewsSource
GoogleFridley, Minnesota4.8/51,535View
GoogleEdina, Minnesota4.8/5419View
GoogleMankato, Minnesota4.8/5223View
GoogleMoorhead, Minnesota4.9/5213View
GoogleFergus Falls, Minnesota4.9/5142View
GoogleWorthington, Minnesota4.9/5102View
GoogleRochester, Minnesota4.9/530View
GoogleSpringdale, Arkansas4.8/561View
GoogleSan Francisco, California3.4/58View
GoogleCedar Rapids, Iowa4.9/5207View
GoogleEmporia, Kansas4.7/5107View
GoogleLiberal, Kansas4.8/599View
GoogleSalina, Kansas4.9/598View
GooglePittsburg, Kansas4.7/574View
GoogleWichita, Kansas4.7/572View
GoogleManhattan, Kansas4.7/555View
GoogleKansas City, Missouri4.9/528View
GoogleSt Joseph, Missouri5.0/521View
GoogleHillsboro, Missouri1.0/51View
GoogleLincoln, Nebraska4.8/5157View
GoogleNebraska4.5/517View
GoogleSanta Fe, New Mexico4.7/5136View
GoogleFarmington, New Mexico4.7/5135View
GoogleAlbuquerque, New Mexico4.9/5129View
GoogleBismarck, North Dakota4.6/570View
GoogleLubbock, Texas4.8/526View
BBBcompany-wide3.0/512View
YelpFridley, Minnesota—94View
OtherFridley, Minnesota4.78/51,362View
OtherFridley, Minnesota—171View
AngiSioux Falls, South Dakota——View
BBBFridley, Minnesota branch file——View
Googlenational: all US Google listings of the Plunkett’s Pest Control brand, used only as the complaint base4.79/56,635see record

Miller Pest Solutions 8 review profiles

Review profiles recorded for Miller Pest Solutions
Platform and scopeRatingReviewsSource
GoogleClive, Iowa4.9/51,657View
GoogleIowa5.0/52View
GoogleLenexa, Kansas2.0/54View
GoogleKansas City, Missouri4.8/5602View
GoogleOmaha, Nebraska4.9/5348View
GoogleOmaha, Nebraska5.0/51View
BBBClive, Iowa headquarters file4.0/55View
BBBOmaha, Nebraska branch file4.0/55View

Better Business Bureau

Plunkett's Pest Control. Its company-wide BBB profile shows an A+ grade and 5 complaints in the last three years.

Miller Pest Solutions. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.

BBB records: Plunkett's Pest Control and Miller Pest Solutions
Plunkett's Pest ControlMiller Pest Solutions
BBB gradeA+7, 41, 42A+3, 19
AccreditedYes, since 4/17/1985 (headquarters file); Fridley branch file 8/9/2019Yes
Complaints, last 3 years5, company-wide2, across 2 BBB files
BBB customer reviews3.0/5 average from 12 reviews4.0/5 average from 5 reviews
Profile scopecompany-wide headquarters file (Columbus, Ohio); includes corporate-owned locations in non-Western states, so not attributable to the WestNot recorded
RetrievedNovember 2, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Plunkett's Pest Control 6 terms

  • Residential HomeGuard program: the initial service agreement is for 1 year and renews at the end of the year unless the customer cancels.6

  • HomeGuard advertised from $37/month (1,200-1,700 sq ft homes); payment by autopay, emailed link, portal, or annually in advance with a 3% discount.6

  • HomeGuard includes free call-backs between scheduled services.6

  • Company ‘Difference’ page says clients are not required to sign anything for interior service at a distance; estimates, service reports and receipts are sent electronically. (Wording dates from the COVID-era page; it sits beside the 1-year HomeGuard agreement.)4

  • Satisfaction guarantee quoted on the BBB profile: the company redoes service at no additional cost if a customer is not satisfied.7

  • HomeGuard FAQ: ‘Can I cancel my HomeGuard service?’ is answered that the plan renews annually and can be canceled any time after the first year with no penalties. This confirms the 12-month initial term and annual auto-renewal; it does not address canceling inside the first year.6

Miller Pest Solutions 5 terms

  • Recurring plans require a one-year agreement; one-time treatments require no agreement (company FAQ, Des Moines page).7

  • In its own BBB reply (dated 07/09/2025) the company describes the complainant’s signed one-year service agreement (enrolled July 10, 2024, regular service visits) as renewing automatically each year unless canceled before the renewal date, and says the signed agreement authorizes charging the payment method on file. The reply describes that customer’s own agreement and names no plan; the signed agreement itself is not published, so its cancellation fee, cancellation channel and dispute terms are unknown.8

  • Published pricing: Miller HomePro 365 from $49.99/month with a $149.99 initial visit; one-time general pest treatments from $375.7

  • The only published “Terms & Conditions” page covers website content copyright; it contains no service-contract terms (term, renewal, cancellation, arbitration).9

  • Missouri (Kansas City) FAQ repeats the same statement: recurring plans require a one-year agreement; one-time treatments require no agreement.10

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Plunkett's Pest Control 15 records (Minnesota 2, Iowa 1, Texas 1, Missouri 1, Kansas 1, Colorado 1, South Dakota 1, North Dakota 2, Nebraska 1, New Mexico 1, California 1, Arkansas 1, Oklahoma 1)

Licenses and registrations for Plunkett's Pest Control
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company license20018762Active (expires December 31, 2026; suspension is not shown in the lookup)December 31, 202643
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license (IDALS lookup lists it by company; license type not shown)02163-000Listed with expiration December 31, 2026 (lookup shows no status column)December 31, 202644
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial business license (categories PTLWC)0795706Current: on the TDA current-licenses report (license expiration October 31, 2027; insurance expiration January 1, 2027; renewed October 31, 2026)October 31, 202745
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record (agency business record; Missouri licenses individuals)0003NJ, 0034K5, 004FKA, 004X1H, 004X1M, 004X1N (USAPlants IDs)Active (6 records)Not shown46
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license (PBL)7071Listed as a current PBL: categories 3, 5, 6 and 7, each expiring 12/31/2026 (KDA Pesticide Business Search for ‘Plunkett’, November 2, 2026; the lookup shows no separate status column)December 31, 202647
ColoradoColorado Department of Agriculture (CDA), Plant Industry DivisionCommercial applicator license (out-of-state business, Fridley Minnesota)BusinessId 17022Listed as current (lookup shows only valid licenses); expires December 31, 2026December 31, 202648
South DakotaSouth Dakota Department of Agriculture and Natural Resources (DANR), Pesticide ProgramIndividual commercial applicator licenses only (no business license in South Dakota)Not shownCompany-field search ‘Plunkett’ lists 128 items; active rows include Plunketts Pest Control Inc applicators, e.g. license 50791, Big Stone City South Dakota, expires Mar 31 2028Not shown49
North DakotaNorth Dakota Department of Agriculture / NDSU Extension (individual certification only)Individual certification only (North Dakota issues no business license)Not shownNot looked up (individual-only state; the NDSU applicator search shows no employer)Not shownsee record
North DakotaNorth Dakota Secretary of State (business registry, FirstStop)Business registration (foreign corporation)0000042164Active / Good Standing (filed 08/20/1993)Not shown50
MinnesotaMinnesota Secretary of State (business registry)Business registration (domestic business corporation)Not shownActive / In Good Standing (renewal due 12/31/2027). History shows administrative dissolutions on 3/13/2018 and 2/20/2020, each followed by reinstatement (3/20/2018 and 3/11/2020), both more than 5 years ago.Not shown2
NebraskaNebraska Department of Agriculture (NDA)Individual commercial applicators only (Nebraska issues no structural pest control business license)Not shownNot looked up (individual-only state; no company record exists)Not shownsee record
New MexicoNew Mexico Department of Agriculture (NMDA)Pesticide Business record (agency business record state)Not shownNot looked up (NMDA lookup terms restrict commercial use)Not shownsee record
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany RegistrationNot shownNot verified: no match for ‘Plunkett’ in the SPCB licensee snapshot (October 1, 2026; canceled registrations are omitted, so a miss proves nothing), no CDPR/county penalty rows, and no California page on plunketts.net.Not shownsee record
ArkansasArkansas Department of Agriculture, Pest Control ProgramLicense Holder (business license)Not shownNot verified: structural pest control License Holder records are not publicly searchable (verification by email request only per the Department fact sheet).Not shown51
OklahomaOklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide LicensingPesticide License (business; ODAFF AGLook company search)8333Listed with expiration 12/31/26 (AGLook shows no status column; categories not read)December 31, 202652

Miller Pest Solutions 7 records (Iowa 4, Kansas 1, Missouri 2)

Licenses and registrations for Miller Pest Solutions
StateAuthority and typeNumberStatusExpiresSource
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: MILLER PEST AND TERMITE, LLC, Clive (Dallas County)04889-000Current (expiration date in the future; the lookup shows no status word)December 31, 202621
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (out-of-state address): Miller Pest and termite LLC, Omaha10792-001Current (expiration date in the future)December 31, 202621
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (out-of-state address): MILLER PEST AND TERMITE, LLC, Kansas City11341-001Expired (expiration date in the past; lookup shows no status word)December 31, 202521
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License: “Miller Pest & Termite LLC”, 1904 NW 92nd Ct, Clive Iowa and 3511 N Kimball Drive, Kansas City MissouriPBL 100123Licensed, category 7 (KDA shows no status column; a category with a future expiry means licensed for the year)12/31/2026 (category 7)22, 23
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record (Missouri licenses individuals only; MDA keeps a separate business-location record): MILLER PEST & TERMITE, LLC, 3511 N Kimball Dr, Kansas City (Clay County)USAPlants ID 0033AKPesticide Business (Active)Not shown24
IowaIowa Secretary of State, Business ServicesDomestic limited liability company (registry): MILLER PEST & TERMITE LLCBusiness No. 334311ActiveNot shown2
MissouriMissouri Secretary of State, Business ServicesLimited Liability Company (Foreign): Miller Pest & Termite LLC; registered agent INCORP SERVICES, INC.Charter FL001423298ActiveNot shown25

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Plunkett's Pest Control 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryShown only

    company-wide (BBB headquarters file)

    BBB: 5 complaints in the last 3 years (2 in the last 12 months), A+ rating, accredited, no pattern alert shown. Displayed complaints concern wildlife trapping service follow-up/billing (refunds issued) and a company-canceled service with a disputed refund (answered).41

  • March 25, 2024 · LawsuitShown only

    Illinois (U.S. District Court, N.D. Illinois)

    Followell v. Plunkett’s Pest Control, Inc., 1:24-cv-02392: Fair Labor Standards Act wage-and-hour suit by a former employee, filed March 25, 2024 and terminated September 12, 2024. The docket header does not say whether it settled, was dismissed or was adjudicated (CourtListener and Justia dockets are behind human-verification checks and were not worked around), so it is treated as an unresolved/unverified wage case, not a government action, and is not scored.53

Miller Pest Solutions 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryUsed in complaint record

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region (headquarters file)

    HQ file (covers headquarters and corporate-owned locations): 2 complaints in 3 years, 0 in 12 months; only one is published (07/09/2025, “Sales and Advertising Issues”, Resolved). In it the customer says his card was charged in June 2025 without authorization and complains about appointment communication; the company replied that the $219.96 charge collected a past-due balance under his signed one-year agreement, which renews annually unless canceled, and that it was updating contact details. Rating A+, accredited since 4/18/2005. The second complaint is not published.8

  • November 2, 2026 · Complaint summaryUsed in complaint record

    BBB of Midwest Plains (Omaha branch file)

    Omaha branch file (page links “View Headquarters” to the Clive file): 2 complaints in 3 years, 0 in 12 months; the complaints page lists no complaint text (“no matching results”). Rating A+, accredited since 1/20/2017. Whether these 2 are the same two as on the headquarters file cannot be shown from the pages.20

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