Midwest Pest Control vs. Miller Pest Solutions
Midwest Pest Control ranks #24 of 164 and Miller Pest Solutions ranks #42 of 164 in the West, with Handshake Scores of 8.4 and 8.1 out of 10. Both have locations on file in Iowa and Nebraska. Miller Pest Solutions also has locations in Kansas and Missouri.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#24 of 164 in the West
Midwest Pest Control8.4/10Handshake Score · Provisional. #24 of 164 in the West
#42 of 164 in the West
Miller Pest Solutions8.1/10Handshake Score · Provisional. #42 of 164 in the West
| Midwest Pest Control | Miller Pest Solutions | |
|---|---|---|
| Rank | #24 of 164 in the West | #42 of 164 in the West |
| Confidence | Low | Low |
| Provisional score | Yes | Yes |
| Door-to-door sales | Partial6 | N/A5, 6, 7 |
| Ownership | Independent5 | Independent3, 4 |
| Headquarters | Omaha, Nebraska3 | Clive, Iowa3 |
| States on file | Iowa and Nebraska3 locations | Iowa, Kansas, Missouri and Nebraska6 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Midwest Pest Control | Miller Pest Solutions | |
|---|---|---|
| Customer satisfaction 35% | 9.9 | 9.5 |
| Midwest Pest Control scores higher on customer satisfaction (9.9 vs. 9.5). | ||
| Complaint record 10% | 8.5 | 10.0 |
| Miller Pest Solutions scores higher on complaint record (10.0 vs. 8.5). | ||
| Sales and contract fairness 15% | N/A | 8.5 |
| Miller Pest Solutions scores 8.5 on sales and contract fairness; Midwest Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.4/10 | 8.1/10 |
| Midwest Pest Control has the higher Handshake Score (8.4 vs. 8.1). | ||
Midwest Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Midwest Pest Control | Miller Pest Solutions | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Midwest Pest Control | Miller Pest Solutions | |
|---|---|---|
| Google listings in the West | 3 | 6 |
| Google reviews | 6,727 | 2,614 |
| Google average | 5.0 | 4.9 |
Midwest Pest Control 3 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleAnkeny, Iowa | 5.0/5 | 1,189 | View |
| GoogleCedar Rapids, Iowa | 4.9/5 | 868 | View |
| GoogleOmaha, Nebraska | 5.0/5 | 4,670 | View |
Miller Pest Solutions 8 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleClive, Iowa | 4.9/5 | 1,657 | View |
| GoogleIowa | 5.0/5 | 2 | View |
| GoogleLenexa, Kansas | 2.0/5 | 4 | View |
| GoogleKansas City, Missouri | 4.8/5 | 602 | View |
| GoogleOmaha, Nebraska | 4.9/5 | 348 | View |
| GoogleOmaha, Nebraska | 5.0/5 | 1 | View |
| BBBClive, Iowa headquarters file | 4.0/5 | 5 | View |
| BBBOmaha, Nebraska branch file | 4.0/5 | 5 | View |
Better Business Bureau
Midwest Pest Control. Its BBB profiles show 2 complaints in the last three years across its BBB files; grades vary by branch.
Miller Pest Solutions. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.
| Midwest Pest Control | Miller Pest Solutions | |
|---|---|---|
| BBB grade | A+ (Omaha profile); C (Ankeny profile)4, 13 | A+3, 19 |
| Accredited | No | Yes |
| Complaints, last 3 years | 2, across 2 BBB files | 2, across 2 BBB files |
| BBB customer reviews | Not shown | 4.0/5 average from 5 reviews |
| Profile scope | Two separate BBB files, neither accredited: Omaha, Nebraska (BBB of Midwest Plains, 14225 Dayton Cir STE 10, file opened 2/8/2022) and Ankeny, Iowa (BBB serving Greater Iowa, Quad Cities, and Siouxland Region, 1479 NE 69th Pl Ste 82, file opened 7/29/2024). No BBB file was found for Cedar Rapids. Other BBB “Midwest Pest Control” files (Agency Missouri, Dearborn Missouri, Aberdeen South Dakota) and Midwest Legacy Pest Control (Lincoln Nebraska) belong to different businesses. | Not recorded |
| Retrieved | October 28, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Midwest Pest Control 4 terms
Home Defense Basic plan advertised from $39/month, with an initial fee (“Initial Fee Applies”); Home Defense Plus Rodent and Plus Yard from $43/month; Platinum from $47/month. No term, renewal, cancellation or arbitration terms are published on the site.7
Company guarantee: free re-treatment if the customer is unhappy.7
Company’s own BBB reply (Omaha profile, 02/14/2024) describes a 2021 contract for five paid services (an initial service plus four quarterly services) and says the account was closed with a “contractual early-termination fee” and sent to collection; the fee amount and the contract term in months are not stated. The reply offers the service agreement on request.6
$50 off the first application with a Home Defense package and a $100 referral credit, both shown with an expiry of 10/31/2026.8
Miller Pest Solutions 5 terms
Recurring plans require a one-year agreement; one-time treatments require no agreement (company FAQ, Des Moines page).7
In its own BBB reply (dated 07/09/2025) the company describes the complainant’s signed one-year service agreement (enrolled July 10, 2024, regular service visits) as renewing automatically each year unless canceled before the renewal date, and says the signed agreement authorizes charging the payment method on file. The reply describes that customer’s own agreement and names no plan; the signed agreement itself is not published, so its cancellation fee, cancellation channel and dispute terms are unknown.8
Published pricing: Miller HomePro 365 from $49.99/month with a $149.99 initial visit; one-time general pest treatments from $375.7
The only published “Terms & Conditions” page covers website content copyright; it contains no service-contract terms (term, renewal, cancellation, arbitration).9
Missouri (Kansas City) FAQ repeats the same statement: recurring plans require a one-year agreement; one-time treatments require no agreement.10
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Midwest Pest Control 4 records (Iowa 3, Nebraska 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license listed in the IDALS company lookup (license type column not shown); Midwest Pest Control LLC, Omaha Nebraska, listed as an out-of-state licensee | 10192-001 | Current (expires December 31, 2026; lookup shows only an expiration date) | December 31, 2026 | 2 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license listed in the IDALS company lookup (license type column not shown) | 11523-001 | Current (expires December 31, 2026; lookup shows only an expiration date) | December 31, 2026 | 2 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license listed in the IDALS company lookup (license type column not shown) | 11524-001 | Current (expires December 31, 2026; lookup shows only an expiration date) | December 31, 2026 | 2 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramNo company license exists in Nebraska; NDA licenses individual commercial applicators only | Not shown | Not applicable (individual-only state). Applicator last-name search “Perkes” (Commercial) returned no records; this does not show the owners are unlicensed (license may sit under a technician or another name). | Not shown | 16, 17 |
Miller Pest Solutions 7 records (Iowa 4, Kansas 1, Missouri 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: MILLER PEST AND TERMITE, LLC, Clive (Dallas County) | 04889-000 | Current (expiration date in the future; the lookup shows no status word) | December 31, 2026 | 21 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (out-of-state address): Miller Pest and termite LLC, Omaha | 10792-001 | Current (expiration date in the future) | December 31, 2026 | 21 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license (out-of-state address): MILLER PEST AND TERMITE, LLC, Kansas City | 11341-001 | Expired (expiration date in the past; lookup shows no status word) | December 31, 2025 | 21 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License: “Miller Pest & Termite LLC”, 1904 NW 92nd Ct, Clive Iowa and 3511 N Kimball Drive, Kansas City Missouri | PBL 100123 | Licensed, category 7 (KDA shows no status column; a category with a future expiry means licensed for the year) | 12/31/2026 (category 7) | 22, 23 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record (Missouri licenses individuals only; MDA keeps a separate business-location record): MILLER PEST & TERMITE, LLC, 3511 N Kimball Dr, Kansas City (Clay County) | USAPlants ID 0033AK | Pesticide Business (Active) | Not shown | 24 |
| Iowa | Iowa Secretary of State, Business ServicesDomestic limited liability company (registry): MILLER PEST & TERMITE LLC | Business No. 334311 | Active | Not shown | 2 |
| Missouri | Missouri Secretary of State, Business ServicesLimited Liability Company (Foreign): Miller Pest & Termite LLC; registered agent INCORP SERVICES, INC. | Charter FL001423298 | Active | Not shown | 25 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Midwest Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 28, 2026 · Complaint summaryUsed in complaint record
Nebraska
BBB Omaha profile (BBB of Midwest Plains): 1 complaint in the last 3 years (dated 02/05/2024, service issue), 0 in the last 12 months; status Answered, rating A+. A power of attorney alleged an 88-year-old woman was solicited at her door in 2021 and later sent to collection after canceling; the company says she signed a contract and offered to withdraw the collection if the unpaid invoice was paid.6
October 28, 2026 · Complaint summaryUsed in complaint record
Iowa
BBB Ankeny, Iowa profile (BBB serving Greater Iowa, Quad Cities, and Siouxland Region; file opened 7/29/2024): 1 complaint in the last 3 years (dated 07/22/2024), 0 in the last 12 months, status Unanswered, rating C for failure to respond. A reply from a different company, Midwest Pest Management of Ankeny, says the complaint concerns it, not the Midwest Pest Control profile it was filed against; BBB still lists it as unanswered. BBB’s record (this profile, whose address and phone are this company’s Ankeny office) is kept as shown.14
October 28, 2026 · Complaint summaryShown only
Nebraska and Iowa
No attorney general, pesticide-regulator, FTC or court action against Midwest Pest Control was found. Nebraska AG and Iowa AG publish no per-company complaint data; IDALS publishes no enforcement list; NDA publishes no enforcement list; Nebraska JUSTICE court search is paid ($17 per search) and was not used; federal OSHA establishment search is behind human verification. Searches for attorney general, lawsuit, settlement and consent order returned no results about this company (leads only).16
Miller Pest Solutions 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryUsed in complaint record
BBB serving Greater Iowa, Quad Cities, and Siouxland Region (headquarters file)
HQ file (covers headquarters and corporate-owned locations): 2 complaints in 3 years, 0 in 12 months; only one is published (07/09/2025, “Sales and Advertising Issues”, Resolved). In it the customer says his card was charged in June 2025 without authorization and complains about appointment communication; the company replied that the $219.96 charge collected a past-due balance under his signed one-year agreement, which renews annually unless canceled, and that it was updating contact details. Rating A+, accredited since 4/18/2005. The second complaint is not published.8
November 2, 2026 · Complaint summaryUsed in complaint record
BBB of Midwest Plains (Omaha branch file)
Omaha branch file (page links “View Headquarters” to the Clive file): 2 complaints in 3 years, 0 in 12 months; the complaints page lists no complaint text (“no matching results”). Rating A+, accredited since 1/20/2017. Whether these 2 are the same two as on the headquarters file cannot be shown from the pages.20
Keep reading
- Midwest Pest Control review#24 of 164 in the West
- Miller Pest Solutions review#42 of 164 in the West
- Is Midwest Pest Control legit?Licenses, BBB record and legal history
- Is Miller Pest Solutions legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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