Plunkett's Pest Control vs. Spidexx Pest Control & Termite
Plunkett's Pest Control ranks #35 of 164 and Spidexx Pest Control & Termite ranks #56 of 164 in the West, with Handshake Scores of 8.2 and 7.9 out of 10. Both have locations on file in California, Iowa, Minnesota and Nebraska. Plunkett's Pest Control also has locations in Arkansas, Kansas, Missouri, New Mexico, North Dakota and Texas, and Spidexx Pest Control & Termite in Louisiana and Nevada.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#35 of 164 in the West
Plunkett's Pest Control8.2/10Handshake Score · Provisional. #35 of 164 in the West
| Plunkett's Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Rank | #35 of 164 in the West | #56 of 164 in the West |
| Confidence | Low | Medium |
| Provisional score | Yes | No |
| Door-to-door sales | N/A5, 4 | Yes8, 9, 10, 11 |
| Ownership | Independent3, 4 | Independent3, 4, 6, 7 |
| Headquarters | Fridley, Minnesota2 | Urbandale, Iowa3 |
| States on file | Arkansas, California, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, North Dakota and Texas26 locations | California, Iowa, Louisiana, Minnesota, Nebraska and Nevada6 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Plunkett's Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Customer satisfaction 35% | 9.2 | 9.2 |
| Tied on customer satisfaction (9.2 each). | ||
| Complaint record 10% | 10.0 | 8.5 |
| Plunkett's Pest Control scores higher on complaint record (10.0 vs. 8.5). | ||
| Sales and contract fairness 15% | 8.5 | 7.0 |
| Plunkett's Pest Control scores higher on sales and contract fairness (8.5 vs. 7.0). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.2/10 | 7.9/10 |
| Plunkett's Pest Control has the higher Handshake Score (8.2 vs. 7.9). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Plunkett's Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Plunkett's Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Google listings in the West | 26 | 6 |
| Google reviews | 4,165 | 6,886 |
| Google average | 4.8 | 4.8 |
Plunkett's Pest Control 33 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleFridley, Minnesota | 4.8/5 | 1,535 | View |
| GoogleEdina, Minnesota | 4.8/5 | 419 | View |
| GoogleMankato, Minnesota | 4.8/5 | 223 | View |
| GoogleMoorhead, Minnesota | 4.9/5 | 213 | View |
| GoogleFergus Falls, Minnesota | 4.9/5 | 142 | View |
| GoogleWorthington, Minnesota | 4.9/5 | 102 | View |
| GoogleRochester, Minnesota | 4.9/5 | 30 | View |
| GoogleSpringdale, Arkansas | 4.8/5 | 61 | View |
| GoogleSan Francisco, California | 3.4/5 | 8 | View |
| GoogleCedar Rapids, Iowa | 4.9/5 | 207 | View |
| GoogleEmporia, Kansas | 4.7/5 | 107 | View |
| GoogleLiberal, Kansas | 4.8/5 | 99 | View |
| GoogleSalina, Kansas | 4.9/5 | 98 | View |
| GooglePittsburg, Kansas | 4.7/5 | 74 | View |
| GoogleWichita, Kansas | 4.7/5 | 72 | View |
| GoogleManhattan, Kansas | 4.7/5 | 55 | View |
| GoogleKansas City, Missouri | 4.9/5 | 28 | View |
| GoogleSt Joseph, Missouri | 5.0/5 | 21 | View |
| GoogleHillsboro, Missouri | 1.0/5 | 1 | View |
| GoogleLincoln, Nebraska | 4.8/5 | 157 | View |
| GoogleNebraska | 4.5/5 | 17 | View |
| GoogleSanta Fe, New Mexico | 4.7/5 | 136 | View |
| GoogleFarmington, New Mexico | 4.7/5 | 135 | View |
| GoogleAlbuquerque, New Mexico | 4.9/5 | 129 | View |
| GoogleBismarck, North Dakota | 4.6/5 | 70 | View |
| GoogleLubbock, Texas | 4.8/5 | 26 | View |
| BBBcompany-wide | 3.0/5 | 12 | View |
| YelpFridley, Minnesota | — | 94 | View |
| OtherFridley, Minnesota | 4.78/5 | 1,362 | View |
| OtherFridley, Minnesota | — | 171 | View |
| AngiSioux Falls, South Dakota | — | — | View |
| BBBFridley, Minnesota branch file | — | — | View |
| Googlenational: all US Google listings of the Plunkett’s Pest Control brand, used only as the complaint base | 4.79/5 | 6,635 | see record |
Spidexx Pest Control & Termite 11 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleBloomington, Minnesota | 4.7/5 | 1,937 | View |
| GoogleUrbandale, Iowa | 4.8/5 | 1,471 | View |
| GoogleRohnert Park, California | 4.9/5 | 838 | View |
| GoogleNew Orleans, Louisiana | 4.9/5 | 919 | View |
| GoogleLa Vista, Nebraska | 4.8/5 | 644 | View |
| GoogleReno, Nevada | 4.8/5 | 1,077 | View |
| BBBUrbandale, Iowa BBB file | 1.57/5 | 7 | View |
| BBBTampa, Florida BBB file | 3.0/5 | 2 | View |
| YelpUrbandale, Iowa | — | 24 | 23 |
| YelpEden Prairie, Minnesota | — | — | 24 |
| BBBBloomington / Eden Prairie, Minnesota BBB file | 1.0/5 | 5 | View |
Better Business Bureau
Plunkett's Pest Control. Its company-wide BBB profile shows an A+ grade and 5 complaints in the last three years.
Spidexx Pest Control & Termite. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.
| Plunkett's Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| BBB grade | A+7, 41, 42 | A+5, 7, 25 |
| Accredited | Yes, since 4/17/1985 (headquarters file); Fridley branch file 8/9/2019 | No |
| Complaints, last 3 years | 5, company-wide | 2, across 2 BBB files |
| BBB customer reviews | 3.0/5 average from 12 reviews | 1.57/5 average from 7 reviews |
| Profile scope | company-wide headquarters file (Columbus, Ohio); includes corporate-owned locations in non-Western states, so not attributable to the West | Not recorded |
| Retrieved | November 2, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Plunkett's Pest Control 6 terms
Residential HomeGuard program: the initial service agreement is for 1 year and renews at the end of the year unless the customer cancels.6
HomeGuard advertised from $37/month (1,200-1,700 sq ft homes); payment by autopay, emailed link, portal, or annually in advance with a 3% discount.6
HomeGuard includes free call-backs between scheduled services.6
Company ‘Difference’ page says clients are not required to sign anything for interior service at a distance; estimates, service reports and receipts are sent electronically. (Wording dates from the COVID-era page; it sits beside the 1-year HomeGuard agreement.)4
Satisfaction guarantee quoted on the BBB profile: the company redoes service at no additional cost if a customer is not satisfied.7
HomeGuard FAQ: ‘Can I cancel my HomeGuard service?’ is answered that the plan renews annually and can be canceled any time after the first year with no penalties. This confirms the 12-month initial term and annual auto-renewal; it does not address canceling inside the first year.6
Spidexx Pest Control & Termite 10 terms
Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only).12
Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated.12
Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement.12
Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California.13
Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company.9
Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed.9
Company website refers to a separate signed service agreement (“as outlined in your service agreement”, “subject to the scope and terms of the service agreement”), which is not published outside California.14
Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount).8
Company website terms: late payment 2% per month after 30 days; $35 returned-check fee.13
Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee.15
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Plunkett's Pest Control 15 records (Minnesota 2, Iowa 1, Texas 1, Missouri 1, Kansas 1, Colorado 1, South Dakota 1, North Dakota 2, Nebraska 1, New Mexico 1, California 1, Arkansas 1, Oklahoma 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company license | 20018762 | Active (expires December 31, 2026; suspension is not shown in the lookup) | December 31, 2026 | 43 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCompany license (IDALS lookup lists it by company; license type not shown) | 02163-000 | Listed with expiration December 31, 2026 (lookup shows no status column) | December 31, 2026 | 44 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial business license (categories PTLWC) | 0795706 | Current: on the TDA current-licenses report (license expiration October 31, 2027; insurance expiration January 1, 2027; renewed October 31, 2026) | October 31, 2027 | 45 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record (agency business record; Missouri licenses individuals) | 0003NJ, 0034K5, 004FKA, 004X1H, 004X1M, 004X1N (USAPlants IDs) | Active (6 records) | Not shown | 46 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license (PBL) | 7071 | Listed as a current PBL: categories 3, 5, 6 and 7, each expiring 12/31/2026 (KDA Pesticide Business Search for ‘Plunkett’, November 2, 2026; the lookup shows no separate status column) | December 31, 2026 | 47 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry DivisionCommercial applicator license (out-of-state business, Fridley Minnesota) | BusinessId 17022 | Listed as current (lookup shows only valid licenses); expires December 31, 2026 | December 31, 2026 | 48 |
| South Dakota | South Dakota Department of Agriculture and Natural Resources (DANR), Pesticide ProgramIndividual commercial applicator licenses only (no business license in South Dakota) | Not shown | Company-field search ‘Plunkett’ lists 128 items; active rows include Plunketts Pest Control Inc applicators, e.g. license 50791, Big Stone City South Dakota, expires Mar 31 2028 | Not shown | 49 |
| North Dakota | North Dakota Department of Agriculture / NDSU Extension (individual certification only)Individual certification only (North Dakota issues no business license) | Not shown | Not looked up (individual-only state; the NDSU applicator search shows no employer) | Not shown | see record |
| North Dakota | North Dakota Secretary of State (business registry, FirstStop)Business registration (foreign corporation) | 0000042164 | Active / Good Standing (filed 08/20/1993) | Not shown | 50 |
| Minnesota | Minnesota Secretary of State (business registry)Business registration (domestic business corporation) | Not shown | Active / In Good Standing (renewal due 12/31/2027). History shows administrative dissolutions on 3/13/2018 and 2/20/2020, each followed by reinstatement (3/20/2018 and 3/11/2020), both more than 5 years ago. | Not shown | 2 |
| Nebraska | Nebraska Department of Agriculture (NDA)Individual commercial applicators only (Nebraska issues no structural pest control business license) | Not shown | Not looked up (individual-only state; no company record exists) | Not shown | see record |
| New Mexico | New Mexico Department of Agriculture (NMDA)Pesticide Business record (agency business record state) | Not shown | Not looked up (NMDA lookup terms restrict commercial use) | Not shown | see record |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration | Not shown | Not verified: no match for ‘Plunkett’ in the SPCB licensee snapshot (October 1, 2026; canceled registrations are omitted, so a miss proves nothing), no CDPR/county penalty rows, and no California page on plunketts.net. | Not shown | see record |
| Arkansas | Arkansas Department of Agriculture, Pest Control ProgramLicense Holder (business license) | Not shown | Not verified: structural pest control License Holder records are not publicly searchable (verification by email request only per the Department fact sheet). | Not shown | 51 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide LicensingPesticide License (business; ODAFF AGLook company search) | 8333 | Listed with expiration 12/31/26 (AGLook shows no status column; categories not read) | December 31, 2026 | 52 |
Spidexx Pest Control & Termite 14 records (Minnesota 2, Iowa 5, Nevada 2, California 2, Louisiana 2, Nebraska 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company: SPIDEXX PEST CONTROL IA LLC, 8904 Wentworth Ave S, Bloomington (Hennepin) | 20215357 | Current (expiration date in the future; MDA lookup shows no status word) | December 31, 2026 | 27, 28 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: SPIDEXX PEST CONTROL, Urbandale (Polk County) | 08841-001 | Current (expiration date in the future; lookup shows no status word) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, La Vista (Out of State - 00) | 11438-001 | Current (expiration date in the future) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, Bloomington (Out of State - 00) | 11657-001 | Current (expiration date in the future) | December 31, 2027 | 29 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA, LLC; registered agent Taylor Spaulding, 3321 109th St, Urbandale; principal office St. George, Utah | 556096 | Active | Not shown | 2 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA LLC (earlier registration, filed 3/31/2016; principal office Twin Falls, Idaho) | 520285 | Inactive | Not shown | 2 |
| Nevada | Nevada Department of Agriculture, Pest Control SectionPest control business (company number 7166, “SPIDEXX PEST CONTROL”); 12 licensed individuals listed under it | 7166 | Listed in NDA 2026 Licensed Operators report (dated September 2, 2026); licenses expire December 31, 2026 | December 31, 2026 | 30 |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control): Spidexx Pest Control Ca Inc, 5625 State Farm Dr Unit 34, Rohnert Park (Sonoma) | PR 9288 | Active | Not shown | 31 |
| California | California Department of Pesticide Regulation (DPR), business license listDPR Businesses.csv record, type code PCM (code not defined in the file): SPIDEXX PEST CONTROL CA INC, county of operation Sonoma; mailing address 782 S River Rd Unit 85, St. George, Utah | 47767 | Issued/renewed 9/15/2026 | December 31, 2027 | 32 |
| Louisiana | Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control CommissionStructural Place of Business Permit: H2S2 Holding, LLC DBA Spidexx Pest Control, 5440 Mounes St. Suite 114, New Orleans (Orleans) | 004KA9 | Active (on the list revised April 20, 2026) | June 30, 2026 | 33 |
| Louisiana | Louisiana Secretary of State, Commercial DivisionH2S2 HOLDINGS, LLC (Utah LLC qualified in LA 10/18/2023); trade name SPIDEXX PEST CONTROL registered 10/18/2023 (expires 10/18/2033) | 45638729Q | Active; Annual Report Status In Good Standing; last report filed 10/8/2026 | Not shown | 6, 34 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicator licenses only (no company license for ground pest control) | Not shown | Not looked up (no applicator names tied to the La Vista branch) | Not shown | see record |
| Minnesota | Minnesota Secretary of State, Business FilingsForeign LLC (Utah): Spidexx Pest Control IA, LLC (original filing 2/19/2020 as Spidexx Pest Control LLC); manager Coleman Spaulding; principal executive office 8904 Wentworth Ave S, Bloomington | 1143205100025 | Active / In Good Standing | Not shown | 35 |
| Nevada | Nevada Secretary of State, ORION Business Entity SearchForeign LLC (Utah): Spidexx Pest Control FL, LLC (the only “Spidexx” entity ORION returned); registered in Nevada 09/22/2022; managing members Coleman Spaulding, Taylor Spaulding and Jonathan Hobbs | NV20222576541 | Active | Not shown | 36 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Plunkett's Pest Control 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryShown only
company-wide (BBB headquarters file)
BBB: 5 complaints in the last 3 years (2 in the last 12 months), A+ rating, accredited, no pattern alert shown. Displayed complaints concern wildlife trapping service follow-up/billing (refunds issued) and a company-canceled service with a disputed refund (answered).41
March 25, 2024 · LawsuitShown only
Illinois (U.S. District Court, N.D. Illinois)
Followell v. Plunkett’s Pest Control, Inc., 1:24-cv-02392: Fair Labor Standards Act wage-and-hour suit by a former employee, filed March 25, 2024 and terminated September 12, 2024. The docket header does not say whether it settled, was dismissed or was adjudicated (CourtListener and Justia dockets are behind human-verification checks and were not worked around), so it is treated as an unresolved/unverified wage case, not a government action, and is not scored.53
Spidexx Pest Control & Termite 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness
BBB serving Greater Iowa, Quad Cities, and Siouxland Region
Urbandale Iowa BBB file (not accredited, rating A+): 1 complaint in the last 3 years (11/30/2023, answered: the company removed the early termination fee and $35 collections fee), 0 in the last 12 months. The complaint alleges a door-to-door rep said the subscription could be canceled and omitted a large cancellation fee.9
November 2, 2026 · Complaint summaryUsed in complaint record
BBB of Minnesota and North Dakota
Bloomington/Eden Prairie Minnesota BBB file (not accredited, rating C-): 1 complaint in the last 3 years and 0 in the last 12 months; BBB gives the C- reason as failure to respond to 1 complaint. The complaint text is not published, so its content is unknown.25, 26
Keep reading
- Plunkett's Pest Control review#35 of 164 in the West
- Spidexx Pest Control & Termite review#56 of 164 in the West
- Is Plunkett's Pest Control legit?Licenses, BBB record and legal history
- Is Spidexx Pest Control & Termite legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
Other comparisons with these companies
- ClearDefense Pest Control vs. Plunkett's Pest Control
- Palisade Pest Control vs. Plunkett's Pest Control
- Presto-X Pest Control vs. Plunkett's Pest Control
- Midwest Pest Control vs. Plunkett's Pest Control
- Insight Pest Solutions vs. Plunkett's Pest Control
- Plunkett's Pest Control vs. Miller Pest Solutions
- Rottler Pest Solutions vs. Plunkett's Pest Control
- Blue Beetle Pest Control vs. Plunkett's Pest Control
- Rove Pest Control vs. Plunkett's Pest Control
- Plunkett's Pest Control vs. Greenix Pest Control
- Plunkett's Pest Control vs. Valor Pest Solutions
- Bulwark Exterminating vs. Plunkett's Pest Control
- Truly Nolen Pest & Termite Control vs. Plunkett's Pest Control
- HomeTeam Pest Defense vs. Plunkett's Pest Control
- Plunkett's Pest Control vs. Defend Pest Solutions
- Plunkett's Pest Control vs. Orkin
- Spidexx Pest Control & Termite vs. Aptive Pest Control
- ClearDefense Pest Control vs. Spidexx Pest Control & Termite
- Romex Pest & Termite Control vs. Spidexx Pest Control & Termite
- Fox Pest Control vs. Spidexx Pest Control & Termite
- Rove Pest Control vs. Spidexx Pest Control & Termite
- Greenix Pest Control vs. Spidexx Pest Control & Termite