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Truly Nolen Pest & Termite Control vs. Advanced Integrated Pest Management

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Editor · Research and verification: Handshake Research Desk

Truly Nolen Pest & Termite Control ranks #12 of 164 and Advanced Integrated Pest Management ranks #18 of 164 in the West, with Handshake Scores of 8.6 and 8.5 out of 10. Both have locations on file in California and Nevada. Truly Nolen Pest & Termite Control also has locations in Arizona, New Mexico, Texas and Utah.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#12 of 164 in the West

Truly Nolen Pest & Termite Control8.6/10

Handshake Score. #12 of 164 in the West

#18 of 164 in the West

Advanced Integrated Pest Management8.5/10

Handshake Score · Provisional. #18 of 164 in the West

Truly Nolen Pest & Termite Control and Advanced Integrated Pest Management at a glance
Truly Nolen Pest & Termite ControlAdvanced Integrated Pest Management
Rank#12 of 164 in the West#18 of 164 in the West
ConfidenceMediumLow
Provisional scoreNoYes
Door-to-door salesPartial9, 10, 11N/A6
OwnershipIndependent4, 5, 6, 7, +1Independent2, 3, 4, 5
HeadquartersTucson, Arizona3Roseville, California2
States on fileArizona, California, Nevada, New Mexico, Texas and Utah41 locationsCalifornia and Nevada16 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Truly Nolen Pest & Termite Control and Advanced Integrated Pest Management
Truly Nolen Pest & Termite ControlAdvanced Integrated Pest Management
Customer satisfaction 35%9.09.9
Advanced Integrated Pest Management scores higher on customer satisfaction (9.9 vs. 9.0).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%N/A8.5
Advanced Integrated Pest Management scores 8.5 on sales and contract fairness; Truly Nolen Pest & Termite Control isn’t scored on it.
Licensing and compliance 15%9.010.0
Advanced Integrated Pest Management scores higher on licensing and compliance (10.0 vs. 9.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.6/108.5/10
Truly Nolen Pest & Termite Control has the higher Handshake Score (8.6 vs. 8.5).

Truly Nolen Pest & Termite Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Truly Nolen Pest & Termite Control and Advanced Integrated Pest Management
Truly Nolen Pest & Termite ControlAdvanced Integrated Pest Management
Workplace score6.5N/A
Truly Nolen Pest & Termite Control has a workplace score of 6.5; Advanced Integrated Pest Management isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Truly Nolen Pest & Termite Control and Advanced Integrated Pest Management
Truly Nolen Pest & Termite ControlAdvanced Integrated Pest Management
Google listings in the West3516
Google reviews16,2094,357
Google average4.85.0

Truly Nolen Pest & Termite Control 43 review profiles

Review profiles recorded for Truly Nolen Pest & Termite Control
Platform and scopeRatingReviewsSource
GoogleSan Diego, California4.7/5658View
GooglePalm Desert, California4.8/5553View
GooglePerris / Moreno Valley, California4.8/5405View
GoogleOrange, California4.7/5312View
GoogleSan Marcos, California4.5/5182View
GoogleTemecula, California4.8/5152View
GoogleCorona, California4.8/589View
GoogleFort Worth, Texas4.8/5627View
GoogleEl Paso, Texas4.8/5519View
GoogleGalveston, Texas4.8/5361View
GoogleKeller, Texas4.7/5338View
GoogleSan Antonio, Texas4.6/5265View
GoogleLewisville, Texas4.5/5170View
GoogleAbilene, Texas4.7/549View
GoogleLubbock, Texas5.0/57View
GoogleAustin, Texas3.0/54View
GoogleTempe, Arizona4.9/51,807View
GoogleTucson, Arizona4.8/51,188View
GoogleChandler, Arizona4.8/51,093View
GoogleGreen Valley, Arizona4.9/5902View
GoogleTucson, Arizona4.8/5767View
GoogleTucson, Arizona4.9/5674View
GoogleSierra Vista, Arizona4.8/5645View
GooglePeoria, Arizona4.8/5554View
GooglePrescott Valley, Arizona4.6/5489View
GoogleLa Quinta, California4.8/5366View
GoogleYuma, Arizona4.8/5336View
GoogleTucson, Arizona4.9/5335View
GoogleLake Havasu City, Arizona4.8/5300View
GooglePhoenix, Arizona4.7/5277View
GoogleFlagstaff, Arizona4.5/537View
GoogleTucson, Arizona4.8/531View
GoogleAlbuquerque, New Mexico4.7/5550View
GoogleRio Rancho, New Mexico4.8/5364View
GoogleSanta Fe, New Mexico4.6/5358View
BBBcompany-wide1.0/56View
Trustpilotcompany-wide3.2/558View
HomeAdvisorTucson, Arizona—0View
GoogleLas Vegas, Nevada4.7/5284View
GoogleMidvale, Utah4.6/5114View
GoogleOgden, Utah4.3/5107View
GoogleSt. George, Utah—0View
Googlenational: all US Google listings of the Truly Nolen Pest & Termite Control brand, used only as the complaint base4.76/538,874see record

Advanced Integrated Pest Management 24 review profiles

Review profiles recorded for Advanced Integrated Pest Management
Platform and scopeRatingReviewsSource
GoogleRoseville, California5.0/5916View
GoogleDelano, California5.0/5575View
GoogleConcord, California4.9/5421View
GoogleSalida, California5.0/5410View
GoogleRancho Cordova, California5.0/5400View
GoogleMerced, California5.0/5346View
GoogleSan Jose, California4.9/5275View
GoogleLakeside, California4.9/5211View
GoogleVentura, California4.7/5166View
GoogleCotati, California5.0/5156View
GoogleYuba City, California5.0/533View
GoogleOrange, California5.0/533View
GoogleRoseville, California4.5/515View
GoogleChico, California4.9/59View
GoogleNevada5.0/5258View
GoogleSparks, Nevada4.9/5133View
BBBRoseville, California—0View
BBBConcord, California—0View
BBBCotati, California—0View
BBBMerced, California—0View
BBBSan Jose, California—0View
BBBSparks, Nevada—0View
YelpConcord, California——View
YelpSan Jose, California——View

Better Business Bureau

Truly Nolen Pest & Termite Control. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

Advanced Integrated Pest Management. Its BBB profile shows an A+ grade and 0 complaints in the last three years.

BBB records: Truly Nolen Pest & Termite Control and Advanced Integrated Pest Management
Truly Nolen Pest & Termite ControlAdvanced Integrated Pest Management
BBB gradeB-3, 9, 59, 61, +10A+2, 25, 38
AccreditedNoYes, since 5/30/2025
Complaints, last 3 years29, company-wide0
BBB customer reviews1.0/5 average from 6 reviewsNo reviews
Profile scopecompany-wide: the Tucson headquarters file covers headquarters and all corporate-owned locations (nationwide, incl. Florida). The Arizona Mesa (Phoenix BBB) and CA Perris files show the same totals and B- grade.Headquarters file (Roseville) for the corporation; five branch files (Concord, Cotati, Merced, San Jose in California; Sparks in Nevada) each show 0 complaints and 0 reviews. All files rated A+.
RetrievedOctober 27, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Truly Nolen Pest & Termite Control 6 terms

  • Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.12

  • Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.13

  • Satisfaction guarantee: full refund on the most recent service if not satisfied.12

  • Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.14

  • First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.9

  • Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.15

Advanced Integrated Pest Management 8 terms

  • Residential ongoing (GPC Ongoing) agreement: original period of 1 year; after the term service continues automatically until canceled in writing with 30-day notice.7

  • Residential quarterly service has the same terms: 1-year original period, automatic continuation, written cancellation with 30-day notice; a $75 trip charge applies to extra services between service months.7

  • Residential terms state a notice period only. They name no early-cancellation fee, and none is stated for the standard residential plan.7

  • Residential terms contain no arbitration or class-waiver clause.7

  • Commercial ongoing program: original period of 12 months; services canceled within the period are subject to a fee equal to 50% of the remaining contract value; then month-to-month, canceled in writing with 30-day notice.8

  • Late payment: 1.5% per month (18% per annum) on past-due commercial accounts, plus a collection fee not to exceed $50.8

  • Satisfaction guarantee (company claim): pests that return between regular maintenance services are treated at no additional cost on the ongoing plan.7

  • Termite protection plan: month-to-month for up to three years initial coverage; one-year warranty on work; missed monthly payment cancels the warranty.7

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Truly Nolen Pest & Termite Control 13 records (Arizona 1, Texas 9, New Mexico 1, California 2)

Licenses and registrations for Truly Nolen Pest & Termite Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)Pest management business license (company)4020ActiveNot shown83
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569387Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0591791Active (listed in TDA’s report of current licenses)March 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569385Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569384Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569386Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569389Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0737676Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (franchise, not the company)0959348Active (listed in TDA’s report of current licenses)May 31, 202784
TexasTexas Comptroller of Public Accounts / Texas Secretary of State (business registry)Foreign corporation registration (business registry, not a pesticide license)Taxpayer 18601691662; SOS file 0006438106ACTIVE (right to transact business; SOS registration)Not shown2
New MexicoNew Mexico Secretary of State (business registry)Foreign Profit Corporation (business registry, not a pesticide license)Business ID 1249846ActiveNot shown85
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Fumigation-Pest & Termite Control)PR 285Active (DCA licensee file refreshed October 1, 2026)Not shown86
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control) - franchisee, not the companyPR 10190Active (DCA licensee file refreshed October 1, 2026)Not shown86

Advanced Integrated Pest Management 17 records (California 16, Nevada 1)

Licenses and registrations for Advanced Integrated Pest Management
StateAuthority and typeNumberStatusExpiresSource
CaliforniaStructural Pest Control BoardCompany Registration (PR)1865ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardCompany Registration (PR), legacy name “Roseville Termite And Pest Control”182ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5345ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5351ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5419ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5444ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5506ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5535ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5546ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5683ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5684ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5751ActiveDecember 31, 2035 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5908ActiveDecember 31, 2099 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5913ActiveDecember 31, 2099 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR)5923ActiveDecember 31, 2099 (placeholder value in the file)39
CaliforniaStructural Pest Control BoardBranch Office (BR) for Yuba City and OrangeNot shownNot found in the October 1, 2026 snapshotNot shown39
NevadaNevada Department of AgriculturePest Control Business License (company number; listed by company name “ADVANCED INTEGRATED PEST MANA”, truncated)5628Listed in the NDA 2026 Licensed Operators report (Sept 2, 2026); report has no status, insurance or expiry field. Licenses expire Dec 31, 2026.December 31, 202640

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Truly Nolen Pest & Termite Control 6 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide

    BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.9

  • March 12, 2026 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • August 5, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • December 17, 2021 · Complaint summaryShown only

    Arizona

    Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.87

  • August 31, 2017 · LawsuitShown only

    Texas

    Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.88

  • April 2011 · LawsuitShown only

    California

    Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.15

Advanced Integrated Pest Management 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryShown only

    California

    No county agricultural-commissioner civil penalty found for the company in the CA DPR file of county administrative civil penalties (incidents September 1, 2024 to August 31, 2026). Searched by company name, legacy name “Roseville Termite”, “Advanced IPM”, “AIPM”, the owner surname Romani, and license numbers 1865, 5535, 5444, 5908, 5913, 5923: 0 rows each.41

  • November 2, 2026 · Complaint summaryShown only

    California

    California Structural Pest Control Board disciplinary documents: no accusation or decision PDF was found under the predictable file names for PR 1865 (pr_1865_acc, pr-1865_acc, pr_1865_aacc, pr-1865_aacc, pr_1865_do, pr-1865_do) or BR 5345 (acc, aacc, do), and PR 182 (pr-182_acc, pr-182_do) on pestboard.ca.gov; known PDFs on that host do load. A miss is not proof, because the DCA detail pages that link disciplinary documents are blocked to automation.42

  • November 2, 2026 · Complaint summaryShown only

    California

    California Attorney General press-release search for the company name returned no listed press release.43

  • November 2, 2026 · Complaint summaryShown only

    Nevada

    Nevada Department of Agriculture does not publish pest-control enforcement or disciplinary actions online, and the Attorney General publishes no per-company complaint data; neither could be checked.44

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