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EcoGuard Pest Management vs. Truly Nolen Pest & Termite Control

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Editor · Research and verification: Handshake Research Desk

EcoGuard Pest Management ranks #5 of 164 and Truly Nolen Pest & Termite Control ranks #12 of 164 in the West, with Handshake Scores of 8.8 and 8.6 out of 10. Both have locations on file in California. EcoGuard Pest Management also has locations in Washington and Oregon, and Truly Nolen Pest & Termite Control in Arizona, Nevada, New Mexico, Texas and Utah.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#5 of 164 in the West

EcoGuard Pest Management8.8/10

Handshake Score. #5 of 164 in the West

#12 of 164 in the West

Truly Nolen Pest & Termite Control8.6/10

Handshake Score. #12 of 164 in the West

EcoGuard Pest Management and Truly Nolen Pest & Termite Control at a glance
EcoGuard Pest ManagementTruly Nolen Pest & Termite Control
Rank#5 of 164 in the West#12 of 164 in the West
ConfidenceMediumMedium
Provisional scoreNoNo
Door-to-door salesN/A2Partial9, 10, 11
OwnershipIndependent3, 4, 6, 7, +1Independent4, 5, 6, 7, +1
HeadquartersEl Dorado Hills, California2, 3, 4Tucson, Arizona3
States on fileWashington, Oregon and California16 locationsArizona, California, Nevada, New Mexico, Texas and Utah41 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: EcoGuard Pest Management and Truly Nolen Pest & Termite Control
EcoGuard Pest ManagementTruly Nolen Pest & Termite Control
Customer satisfaction 35%9.59.0
EcoGuard Pest Management scores higher on customer satisfaction (9.5 vs. 9.0).
Complaint record 10%N/A10.0
Truly Nolen Pest & Termite Control scores 10.0 on complaint record; EcoGuard Pest Management isn’t scored on it.
Sales and contract fairness 15%N/AN/A
Neither company is scored on sales and contract fairness.
Licensing and compliance 15%8.09.0
Truly Nolen Pest & Termite Control scores higher on licensing and compliance (9.0 vs. 8.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.8/108.6/10
EcoGuard Pest Management has the higher Handshake Score (8.8 vs. 8.6).

EcoGuard Pest Management had no usable inputs for complaint record and sales and contract fairness, so those factors were left out of its score and its remaining weights were scaled up to 100%.

Truly Nolen Pest & Termite Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: EcoGuard Pest Management and Truly Nolen Pest & Termite Control
EcoGuard Pest ManagementTruly Nolen Pest & Termite Control
Workplace scoreN/A6.5
Truly Nolen Pest & Termite Control has a workplace score of 6.5; EcoGuard Pest Management isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: EcoGuard Pest Management and Truly Nolen Pest & Termite Control
EcoGuard Pest ManagementTruly Nolen Pest & Termite Control
Google listings in the West1635
Google reviews11,20016,209
Google average4.94.8

EcoGuard Pest Management 19 review profiles

Review profiles recorded for EcoGuard Pest Management
Platform and scopeRatingReviewsSource
GoogleFolsom, California4.9/52,877View
GooglePacheco, California4.8/51,510View
GoogleSan Marcos, California4.9/5754View
GoogleSanta Clara, California4.8/5704View
GoogleEl Dorado Hills, California4.9/5627View
GoogleCalifornia4.9/5566View
GoogleClovis, California4.8/5566View
GoogleAnaheim, California4.9/5469View
GoogleCalifornia4.9/5352View
GoogleCalifornia4.9/5323View
GoogleRancho Cordova, California4.9/5234View
GoogleCalifornia4.8/5211View
GoogleCalifornia4.9/5137View
GoogleWashington4.9/5233View
GoogleWood Village, Oregon4.8/5972View
GoogleOregon4.9/5665View
BBBEcoGuard Pest Management, Folsom, California1.0/53View
HomeAdvisorEcoguard Pest Management, Inc., Folsom, California5.0/53View
YelpVancouver/Washougal area, Washington—144View

Truly Nolen Pest & Termite Control 43 review profiles

Review profiles recorded for Truly Nolen Pest & Termite Control
Platform and scopeRatingReviewsSource
GoogleSan Diego, California4.7/5658View
GooglePalm Desert, California4.8/5553View
GooglePerris / Moreno Valley, California4.8/5405View
GoogleOrange, California4.7/5312View
GoogleSan Marcos, California4.5/5182View
GoogleTemecula, California4.8/5152View
GoogleCorona, California4.8/589View
GoogleFort Worth, Texas4.8/5627View
GoogleEl Paso, Texas4.8/5519View
GoogleGalveston, Texas4.8/5361View
GoogleKeller, Texas4.7/5338View
GoogleSan Antonio, Texas4.6/5265View
GoogleLewisville, Texas4.5/5170View
GoogleAbilene, Texas4.7/549View
GoogleLubbock, Texas5.0/57View
GoogleAustin, Texas3.0/54View
GoogleTempe, Arizona4.9/51,807View
GoogleTucson, Arizona4.8/51,188View
GoogleChandler, Arizona4.8/51,093View
GoogleGreen Valley, Arizona4.9/5902View
GoogleTucson, Arizona4.8/5767View
GoogleTucson, Arizona4.9/5674View
GoogleSierra Vista, Arizona4.8/5645View
GooglePeoria, Arizona4.8/5554View
GooglePrescott Valley, Arizona4.6/5489View
GoogleLa Quinta, California4.8/5366View
GoogleYuma, Arizona4.8/5336View
GoogleTucson, Arizona4.9/5335View
GoogleLake Havasu City, Arizona4.8/5300View
GooglePhoenix, Arizona4.7/5277View
GoogleFlagstaff, Arizona4.5/537View
GoogleTucson, Arizona4.8/531View
GoogleAlbuquerque, New Mexico4.7/5550View
GoogleRio Rancho, New Mexico4.8/5364View
GoogleSanta Fe, New Mexico4.6/5358View
BBBcompany-wide1.0/56View
Trustpilotcompany-wide3.2/558View
HomeAdvisorTucson, Arizona—0View
GoogleLas Vegas, Nevada4.7/5284View
GoogleMidvale, Utah4.6/5114View
GoogleOgden, Utah4.3/5107View
GoogleSt. George, Utah—0View
Googlenational: all US Google listings of the Truly Nolen Pest & Termite Control brand, used only as the complaint base4.76/538,874see record

Better Business Bureau

EcoGuard Pest Management. Its BBB profile shows an A grade; its complaint count isn’t tied to its West locations.

Truly Nolen Pest & Termite Control. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

BBB records: EcoGuard Pest Management and Truly Nolen Pest & Termite Control
EcoGuard Pest ManagementTruly Nolen Pest & Termite Control
BBB gradeA4, 10B-3, 9, 59, 61, +10
AccreditedNoNo
Complaints, last 3 years3 on its main profile; not tied to its West locations29, company-wide
BBB customer reviews1.0/5 average from 3 reviews1.0/5 average from 6 reviews
Profile scopeSingle BBB file, Ecoguard Pest Management, 808 Bidwell St Ste D, Folsom California (BBB of Northeast California). No service-area list or branch list is shown, so whether it also covers the company’s Indiana/Tennessee work (outside the 24 states) cannot be told.company-wide: the Tucson headquarters file covers headquarters and all corporate-owned locations (nationwide, incl. Florida). The Arizona Mesa (Phoenix BBB) and CA Perris files show the same totals and B- grade.
RetrievedOctober 29, 2026October 27, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

EcoGuard Pest Management 4 terms

  • Website Terms of Use refund policy: canceled services may be refunded if requested before the initial service date (deadline 48 hours before). This is a website-terms refund rule for the initial service; it states no minimum term, auto-renewal, early-cancellation fee or arbitration for the service agreement.9

  • A BBB complainant (May 2, 2025) wrote that “Per the contract, they had me through May” after canceling in March on a bi-monthly plan; the contract length is not stated.10

  • One BBB complainant (October 30, 2024, rodent-control contract on a rental property, started March 4, 2024) reports a $250 cancellation fee after canceling on July 2, 2024; the company reply says it issued a full refund of $250 on November 12, 2024.10

  • Pricing seen only in a search snippet: a Reddit r/Sacramento poster (customer since 2013) pays “$33 per month” for four services a year; BBB review (Sept 2026): “$229 and recurring”. Not used for scoring.11

Truly Nolen Pest & Termite Control 6 terms

  • Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.12

  • Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.13

  • Satisfaction guarantee: full refund on the most recent service if not satisfied.12

  • Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.14

  • First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.9

  • Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.15

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

EcoGuard Pest Management 8 records (California 2, Washington 2, Oregon 2, Nevada 1, Idaho 1)

Licenses and registrations for EcoGuard Pest Management
StateAuthority and typeNumberStatusExpiresSource
CaliforniaStructural Pest Control Board (Department of Consumer Affairs)Company Registration (Pest & Termite Control)6412 (PR)ActiveDecember 31, 20354, 32
WashingtonWashington State Department of Agriculture (WSDA), Pesticide and SPI LicensingCompany record with designated Commercial Applicator (California); endorsement PCO General98537 (designated Commercial Applicator, Curtis Anthony Wills)Renewed12/31/202633, 34
OregonOregon Department of Agriculture (ODA), Pesticide LicensingCommercial Pesticide Operator (CPO) licenseNot shownNot found in ODA name searches (ECOGUARD, ECOGUARD PEST, ECO GUARD, ECO-GUARD, ECOGUARD PEST MANAGEMENT INC, WILLS)Not shown35
OregonOregon Secretary of State, Corporation Division (Business Registry)Business registry record1526657-91 (FBC)Active (ACT)next renewal 02-15-20273, 36
WashingtonWashington Secretary of State (via OpenCorporates mirror)Business registry recordUBI 604396288ActiveNot shown37
CaliforniaCalifornia Secretary of State (via OpenCorporates mirror)Business registry record (Stock Corporation - CA - General)Not shownListed (the search list shows no status; the Oregon and Washington records show the California corporation active)Not shown4, 38
NevadaNevada Department of Agriculture, Pest Control SectionPest Control Business License (company number on the 2026 Licensed Operators report)7251Listed on the 2026 report (all licenses expire December 31st, 2026); report shows no status fieldDecember 31, 202639
IdahoIdaho State Department of Agriculture (ISDA), Applicator LicensingIndividual applicator licenses onlyNot shownNot looked up: ISDA issues no company pesticide license and its lookup searches by person onlyNot shown40

Truly Nolen Pest & Termite Control 13 records (Arizona 1, Texas 9, New Mexico 1, California 2)

Licenses and registrations for Truly Nolen Pest & Termite Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)Pest management business license (company)4020ActiveNot shown83
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569387Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0591791Active (listed in TDA’s report of current licenses)March 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569385Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569384Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569386Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569389Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0737676Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (franchise, not the company)0959348Active (listed in TDA’s report of current licenses)May 31, 202784
TexasTexas Comptroller of Public Accounts / Texas Secretary of State (business registry)Foreign corporation registration (business registry, not a pesticide license)Taxpayer 18601691662; SOS file 0006438106ACTIVE (right to transact business; SOS registration)Not shown2
New MexicoNew Mexico Secretary of State (business registry)Foreign Profit Corporation (business registry, not a pesticide license)Business ID 1249846ActiveNot shown85
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Fumigation-Pest & Termite Control)PR 285Active (DCA licensee file refreshed October 1, 2026)Not shown86
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control) - franchisee, not the companyPR 10190Active (DCA licensee file refreshed October 1, 2026)Not shown86

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

EcoGuard Pest Management 5 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 29, 2026 · Complaint summaryShown only

    BBB (private, not a government record)

    BBB shows 3 complaints in the last 3 years and 0 in the last 12 months, all resolved (billing after cancellation attempts, missed/incomplete treatment, a $250 cancellation fee refunded). Not a government action; not scored in legal and regulatory record.10

  • November 12, 2025 · EnforcementUsed in licensing and compliance

    Solano County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, Solano County: NOPA EA-48-2025-072 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date November 12, 2025; one violated section (3 CCR 6726); listed as an agricultural civil penalty (ACP) type; final fine $500. Minor administrative penalty.41

  • July 10, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-148 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date July 10, 2025; two violated sections (FAC 12973 and 16 CCR 1970.4, $250 each); final fine $500. Minor administrative penalty.41

  • May 20, 2025 · EnforcementUsed in licensing and compliance

    Solano County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, Solano County: NOPA EA-48-2025-036 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date May 20, 2025; one violated section (3 CCR 6726); final fine $250. Minor administrative penalty.41

  • April 15, 2025 · EnforcementUsed in licensing and compliance

    Yolo County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, Yolo County: NOPA EA-57-2025-011 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date April 15, 2025; one violated section (BPC 8538); final fine $250. Minor administrative penalty.41

Truly Nolen Pest & Termite Control 6 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide

    BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.9

  • March 12, 2026 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • August 5, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • December 17, 2021 · Complaint summaryShown only

    Arizona

    Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.87

  • August 31, 2017 · LawsuitShown only

    Texas

    Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.88

  • April 2011 · LawsuitShown only

    California

    Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.15

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