EcoGuard Pest Management vs. HomeShield Pest Control
EcoGuard Pest Management ranks #5 of 164 and HomeShield Pest Control ranks #11 of 164 in the West, with Handshake Scores of 8.8 and 8.6 out of 10. Both have locations on file in California. EcoGuard Pest Management also has locations in Washington and Oregon.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| EcoGuard Pest Management | HomeShield Pest Control | |
|---|---|---|
| Rank | #5 of 164 in the West | #11 of 164 in the West |
| Confidence | Medium | High |
| Provisional score | No | No |
| Door-to-door sales | N/A2 | N/A2, 9, 10, 11 |
| Ownership | Independent3, 4, 6, 7, +1 | Independent3, 4, 6, 7 |
| Headquarters | El Dorado Hills, California2, 3, 4 | Anaheim, California2, 3 |
| States on file | Washington, Oregon and California16 locations | California22 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| EcoGuard Pest Management | HomeShield Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.5 | 9.7 |
| HomeShield Pest Control scores higher on customer satisfaction (9.7 vs. 9.5). | ||
| Complaint record 10% | N/A | 10.0 |
| HomeShield Pest Control scores 10.0 on complaint record; EcoGuard Pest Management isn’t scored on it. | ||
| Sales and contract fairness 15% | N/A | 6.0 |
| HomeShield Pest Control scores 6.0 on sales and contract fairness; EcoGuard Pest Management isn’t scored on it. | ||
| Licensing and compliance 15% | 8.0 | 8.5 |
| HomeShield Pest Control scores higher on licensing and compliance (8.5 vs. 8.0). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.8/10 | 8.6/10 |
| EcoGuard Pest Management has the higher Handshake Score (8.8 vs. 8.6). | ||
EcoGuard Pest Management had no usable inputs for complaint record and sales and contract fairness, so those factors were left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| EcoGuard Pest Management | HomeShield Pest Control | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| EcoGuard Pest Management | HomeShield Pest Control | |
|---|---|---|
| Google listings in the West | 16 | 22 |
| Google reviews | 11,200 | 18,304 |
| Google average | 4.9 | 4.9 |
EcoGuard Pest Management 19 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleFolsom, California | 4.9/5 | 2,877 | View |
| GooglePacheco, California | 4.8/5 | 1,510 | View |
| GoogleSan Marcos, California | 4.9/5 | 754 | View |
| GoogleSanta Clara, California | 4.8/5 | 704 | View |
| GoogleEl Dorado Hills, California | 4.9/5 | 627 | View |
| GoogleCalifornia | 4.9/5 | 566 | View |
| GoogleClovis, California | 4.8/5 | 566 | View |
| GoogleAnaheim, California | 4.9/5 | 469 | View |
| GoogleCalifornia | 4.9/5 | 352 | View |
| GoogleCalifornia | 4.9/5 | 323 | View |
| GoogleRancho Cordova, California | 4.9/5 | 234 | View |
| GoogleCalifornia | 4.8/5 | 211 | View |
| GoogleCalifornia | 4.9/5 | 137 | View |
| GoogleWashington | 4.9/5 | 233 | View |
| GoogleWood Village, Oregon | 4.8/5 | 972 | View |
| GoogleOregon | 4.9/5 | 665 | View |
| BBBEcoGuard Pest Management, Folsom, California | 1.0/5 | 3 | View |
| HomeAdvisorEcoguard Pest Management, Inc., Folsom, California | 5.0/5 | 3 | View |
| YelpVancouver/Washougal area, Washington | — | 144 | View |
HomeShield Pest Control 28 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleLos Angeles, California | 4.9/5 | 3,196 | View |
| GoogleIrvine, California | 4.9/5 | 2,761 | View |
| GoogleWalnut Creek, California | 4.9/5 | 1,827 | View |
| GoogleRocklin, California | 4.9/5 | 1,548 | View |
| GoogleSan Diego, California | 5.0/5 | 1,533 | View |
| GoogleLong Beach, California | 5.0/5 | 1,307 | View |
| GoogleAnaheim, California | 4.9/5 | 947 | View |
| GoogleCorona, California | 5.0/5 | 802 | View |
| GoogleLaguna Beach, California | 5.0/5 | 578 | View |
| GoogleVacaville, California | 4.9/5 | 546 | View |
| GoogleSan Francisco, California | 4.9/5 | 535 | View |
| GooglePasadena, California | 5.0/5 | 464 | View |
| GooglePalos Verdes Estates, California | 5.0/5 | 439 | View |
| GoogleSacramento, California | 5.0/5 | 351 | View |
| GoogleManhattan Beach, California | 5.0/5 | 309 | View |
| GoogleCalifornia | 5.0/5 | 281 | View |
| GoogleChula Vista, California | 4.9/5 | 202 | View |
| GooglePleasanton, California | 5.0/5 | 188 | View |
| GoogleMission Viejo, California | 4.9/5 | 167 | View |
| GoogleRancho Cucamonga, California | 5.0/5 | 154 | View |
| GoogleGranite Bay, California | 4.9/5 | 133 | View |
| GoogleSanta Clarita, California | 5.0/5 | 36 | View |
| Facebookcompany-wide | — | 33 | View |
| FacebookOrange County, California page | — | 6 | View |
| AngiCalifornia: “HomeShield Pest Control of LA” profile | 4.8/5 | 4 | View |
| HomeAdvisorCalifornia: “HomeShield Pest Control of LA” profile | 4.8/5 | 4 | View |
| BBBCalifornia: four BBB branch files | — | 0 | View |
| YelpCalifornia: Rocklin listing | 4.6/5 | 312 | View |
Better Business Bureau
EcoGuard Pest Management. Its BBB profile shows an A grade; its complaint count isn’t tied to its West locations.
HomeShield Pest Control. Its BBB profile shows an A+ grade and 7 complaints in the last three years across its BBB files.
| EcoGuard Pest Management | HomeShield Pest Control | |
|---|---|---|
| BBB grade | A4, 10 | A+3, 6, 51, 53, +1 |
| Accredited | No | Yes |
| Complaints, last 3 years | 3 on its main profile; not tied to its West locations | 7, across 4 BBB files |
| BBB customer reviews | 1.0/5 average from 3 reviews | No reviews |
| Profile scope | Single BBB file, Ecoguard Pest Management, 808 Bidwell St Ste D, Folsom California (BBB of Northeast California). No service-area list or branch list is shown, so whether it also covers the company’s Indiana/Tennessee work (outside the 24 states) cannot be told. | Not recorded |
| Retrieved | October 29, 2026 | October 28, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
EcoGuard Pest Management 4 terms
Website Terms of Use refund policy: canceled services may be refunded if requested before the initial service date (deadline 48 hours before). This is a website-terms refund rule for the initial service; it states no minimum term, auto-renewal, early-cancellation fee or arbitration for the service agreement.9
A BBB complainant (May 2, 2025) wrote that “Per the contract, they had me through May” after canceling in March on a bi-monthly plan; the contract length is not stated.10
One BBB complainant (October 30, 2024, rodent-control contract on a rental property, started March 4, 2024) reports a $250 cancellation fee after canceling on July 2, 2024; the company reply says it issued a full refund of $250 on November 12, 2024.10
Pricing seen only in a search snippet: a Reddit r/Sacramento poster (customer since 2013) pays “$33 per month” for four services a year; BBB review (Sept 2026): “$229 and recurring”. Not used for scoring.11
HomeShield Pest Control 8 terms
Minimum term: the company states a 12-month minimum service agreement (BBB reply, Nov 2025); the terms refer to an “initial minimum term” set in the Service Agreement.2, 12
Auto-renewal: after the initial minimum term, recurring service continues automatically month to month until the customer cancels (website terms, Section 7).2
Cancellation channels: after the initial term, 30 days’ notice by the methods in the Service Agreement, including mail, email or phone; customers who enrolled online can cancel online without calling.2
Early-cancellation fee: repayment of the discount on the initial service, capped at the discount (terms); in a BBB reply the company computed one customer’s fee as $120 ($300 regular initial fee less $180 paid).2, 12
Arbitration and class-action waiver: Section 17 of the terms requires binding AAA consumer arbitration (seat Orange County) for disputes about the Services and any Service Agreement, with a class/collective waiver, a 60-day informal-resolution step, a small-claims carve-out and a 30-day opt-out.2
A separate Service Agreement signed or accepted by the customer governs scope, price, frequency and terms; it is not published. The terms say the Service Agreement controls where it conflicts with them.2
Guarantee: free re-treatment if covered pests return between scheduled treatments; re-treatment is the sole remedy under the satisfaction guarantee (terms). The website advertises “unlimited free maintenance calls between regularly scheduled services”.2, 8
Reported prices (customers): about $54 per month (BBB, Sep 2026); $60 then $45 monthly charges (BBB, Aug 2026).12
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
EcoGuard Pest Management 8 records (California 2, Washington 2, Oregon 2, Nevada 1, Idaho 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| California | Structural Pest Control Board (Department of Consumer Affairs)Company Registration (Pest & Termite Control) | 6412 (PR) | Active | December 31, 2035 | 4, 32 |
| Washington | Washington State Department of Agriculture (WSDA), Pesticide and SPI LicensingCompany record with designated Commercial Applicator (California); endorsement PCO General | 98537 (designated Commercial Applicator, Curtis Anthony Wills) | Renewed | 12/31/2026 | 33, 34 |
| Oregon | Oregon Department of Agriculture (ODA), Pesticide LicensingCommercial Pesticide Operator (CPO) license | Not shown | Not found in ODA name searches (ECOGUARD, ECOGUARD PEST, ECO GUARD, ECO-GUARD, ECOGUARD PEST MANAGEMENT INC, WILLS) | Not shown | 35 |
| Oregon | Oregon Secretary of State, Corporation Division (Business Registry)Business registry record | 1526657-91 (FBC) | Active (ACT) | next renewal 02-15-2027 | 3, 36 |
| Washington | Washington Secretary of State (via OpenCorporates mirror)Business registry record | UBI 604396288 | Active | Not shown | 37 |
| California | California Secretary of State (via OpenCorporates mirror)Business registry record (Stock Corporation - CA - General) | Not shown | Listed (the search list shows no status; the Oregon and Washington records show the California corporation active) | Not shown | 4, 38 |
| Nevada | Nevada Department of Agriculture, Pest Control SectionPest Control Business License (company number on the 2026 Licensed Operators report) | 7251 | Listed on the 2026 report (all licenses expire December 31st, 2026); report shows no status field | December 31, 2026 | 39 |
| Idaho | Idaho State Department of Agriculture (ISDA), Applicator LicensingIndividual applicator licenses only | Not shown | Not looked up: ISDA issues no company pesticide license and its lookup searches by person only | Not shown | 40 |
HomeShield Pest Control 4 records (California 3, Florida 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| California | Structural Pest Control Board (Department of Consumer Affairs)Company Registration (Pest & Termite Control) | 6520 | Active | December 31, 2035 | 3, 56 |
| California | Structural Pest Control Board (Department of Consumer Affairs)Company Registration (Pest & Termite Control): sister trade name | 8563 | Active | December 31, 2035 | 2, 56, 57 |
| Florida | Florida Department of State, Division of Corporations (business registry)Florida Limited Liability Company (business registration) | L22000277675 | Active | Not shown | 7 |
| California | California Department of Pesticide Regulation (licensed Pest Control Business list)Pest Control Business (main) | PCM 39114 | Listed (issued or renewed 2/19/2025, expires 12/31/2026) | December 31, 2026 | 58 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
EcoGuard Pest Management 5 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 29, 2026 · Complaint summaryShown only
BBB (private, not a government record)
BBB shows 3 complaints in the last 3 years and 0 in the last 12 months, all resolved (billing after cancellation attempts, missed/incomplete treatment, a $250 cancellation fee refunded). Not a government action; not scored in legal and regulatory record.10
November 12, 2025 · EnforcementUsed in licensing and compliance
Solano County Agricultural Commissioner (California); DPR county civil-penalty list
County agricultural commissioner civil penalty, Solano County: NOPA EA-48-2025-072 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date November 12, 2025; one violated section (3 CCR 6726); listed as an agricultural civil penalty (ACP) type; final fine $500. Minor administrative penalty.41
July 10, 2025 · EnforcementUsed in licensing and compliance
San Diego County Agricultural Commissioner (California); DPR county civil-penalty list
County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-148 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date July 10, 2025; two violated sections (FAC 12973 and 16 CCR 1970.4, $250 each); final fine $500. Minor administrative penalty.41
May 20, 2025 · EnforcementUsed in licensing and compliance
Solano County Agricultural Commissioner (California); DPR county civil-penalty list
County agricultural commissioner civil penalty, Solano County: NOPA EA-48-2025-036 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date May 20, 2025; one violated section (3 CCR 6726); final fine $250. Minor administrative penalty.41
April 15, 2025 · EnforcementUsed in licensing and compliance
Yolo County Agricultural Commissioner (California); DPR county civil-penalty list
County agricultural commissioner civil penalty, Yolo County: NOPA EA-57-2025-011 against ECOGUARD PEST MANAGEMENT (SPCB company registration 6412); incident date April 15, 2025; one violated section (BPC 8538); final fine $250. Minor administrative penalty.41
HomeShield Pest Control 11 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 28, 2026 · Complaint summaryUsed in complaint record
BBB, Mountain West & Pacific Southwest (Irvine file)
Irvine BBB file (BBB Accredited since 9/18/2025, A+): 6 complaints in the last 3 years, 4 in the last 12 months. All 6 displayed show a business response (5 Answered, 1 Resolved). Topics: a cancellation fee ($120, Nov 2025), billing after cancellation (Oct 2024, Mar 2026), a rodent-exclusion job ($800 refund approved by the company, Feb 2026; marked Resolved), patio staining after a fumigation (Jun 2025; company agreed the $6,895 cleaning estimate was in line) and declining service quality (Sep 2026).12
October 28, 2026 · Complaint summaryUsed in complaint record
BBB of Northeast California (Rocklin file)
Rocklin BBB file (not accredited, Not Rated: insufficient information): 0 complaints. The BBB search’s second Rocklin entry (5515 Pacific St) is an address of the same file.50
October 28, 2026 · Complaint summaryUsed in complaint record
BBB, Mountain West & Pacific Southwest (Chula Vista file)
Chula Vista BBB file (not accredited, A-; file opened 4/9/2025): 0 complaints.52
October 28, 2026 · Complaint summaryUsed in complaint record
BBB serving the San Francisco Bay Area and Northern Coastal California (San Francisco file)
San Francisco BBB file (not accredited, C+ for failure to respond to 1 complaint): 1 complaint in the last 3 years (Aug 2026, unanswered): monthly charges continued while the customer declined visits; the customer says a phone rep had told the customer they would not be charged.53, 54
October 28, 2026 · Complaint summaryShown only
California Attorney General (press releases)
The California Attorney General press-release search for “homeshield” returned no releases. Searches for lawsuits, settlements, attorney general, district attorney, consent orders, OSHA and FLSA/PAGA found nothing else naming the company.62
October 13, 2026 · LawsuitShown only
U.S. District Court, Southern District of Florida
Fair Labor Standards Act suit (nature of suit 710) filed 10/13/2026 against HOMESHIELD PEST CONTROL, LLC (the company’s Florida LLC), seen only in the court’s recent-filings list via a search snippet. Pending: recorded under Workplace as unresolved, not scored. Docket not read (CourtListener served a human check; the court page timed out on re-read).60
December 8, 2025 · EnforcementUsed in licensing and compliance
San Diego County Agricultural Commissioner
County agricultural commissioner civil penalty, San Diego County, NOPA EA-37-2026-009: structural civil penalty against “HOMESHIELD PEST CONTROL” (SPCB 5762, the San Diego branch), incident date December 8, 2025, 3 CCR section 6738, fine $250.59
September 4, 2025 · EnforcementUsed in licensing and compliance
San Bernardino County Agricultural Commissioner
County agricultural commissioner civil penalty, San Bernardino County, NOPA EA-36-2026-028: structural civil penalty against “Home Shield Pest Control” (SPCB 5797, the Corona branch), incident date September 4, 2025, Business and Professions Code section 8551.5, fine $250.59
April 7, 2025 · EnforcementUsed in licensing and compliance
Solano County Agricultural Commissioner
County agricultural commissioner civil penalty, Solano County, NOPA EA-48-2025-023: structural civil penalty against “HOMESHIELD PEST CONTROL INC” (SPCM 6520, the company registration), incident date April 7, 2025, Food and Agricultural Code section 15204, fine $250.59
November 1, 2024 · LawsuitShown only
Los Angeles County Superior Court
Private employment suit (wrongful termination) filed 11/01/2024 by a former employee against Homeshield Pest Control Incorporated dba HomeShield Pest Control/Pacific Shore Pest Control and a manager. On the plaintiff’s Request for Dismissal (filed 9/18/2025, entered 9/19/2025) the action was dismissed without prejudice, with the court retaining jurisdiction under Code Civ. Proc. 664.6 (docket status “Dismissed Per CCP 664.6”); UniCourt’s header still reads Open. Terms of any resolution are not shown. Private, not wage-and-hour: recorded, not scored.57
May 19, 2021 · EnforcementShown only
Structural Pest Control Board (Attorney General filing)
SPCB Petition to Revoke Probation against an individual Registered Applicator (RA 56935) that refers to the applicator’s work with Homeshield Pest Control, Inc. Individual licensee matter; the company is not the respondent as far as the snippet shows. Recorded, not scored. PDF text could not be read.61
Keep reading
- EcoGuard Pest Management review#5 of 164 in the West
- HomeShield Pest Control review#11 of 164 in the West
- Is EcoGuard Pest Management legit?Licenses, BBB record and legal history
- Is HomeShield Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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