Is Brooks Pest Solutions legit?
As of November 5, 2026, Brooks Pest Solutions holds a current company pesticide license in Texas. Its company-wide BBB profile shows a B- grade and 67 complaints in the last three years. No resolved government actions count against it in our scoring. Its Handshake Score is 7.2 out of 10, #113 of 164 in the West.
Licenses
Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0953864 · Expires 02/28/2027
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0954808 · Expires 03/31/2027
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0953866 · Expires 02/28/2027
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0953865 · Expires 02/28/2027
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0956099 · Expires 03/31/2027
Texas
Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license32
Status: Listed in TDA current-licenses report (active) · Number 0956098 · Expires 03/31/2027
Better Business Bureau record
What customers say
Ratings and counts as each site showed them on the date retrieved.
Google
8,686 reviews across 6 western US listings, averaging 4.7 out of 5 (weighted by review count).14, 18, 19, 20, 21, 22
BBB
1.0 out of 5 from 39 reviews (company-wide: HQ file, Orem, Utah).12, 23
Retrieved October 27, 2026
BBB
1.18 out of 5 from 22 reviews (San Antonio, Texas BBB branch file).8, 9, 10
Retrieved October 27, 2026
Review excerpts and the themes customers raise are on the company’s review page.
Legal and regulatory record
Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.
TDA enforcement report: case 00048852 against BROOKS PEST SOLUTIONS LLC (license 0954808, the Dallas County office) for failure to maintain apprentice/technician training records, closed with a WARNING and no penalty (date final 12/03/2025). Recorded, not scored.33
December 3, 2025 · Texas (Texas Department of Agriculture, Structural Pest Control Service) · Enforcement · Not scored
Two other records (complaint summaries and permits) are on its review page.
Does it sell door to door?
Yes: the research record documents the company selling door to door.
How it ranks
#113 of 164 in the West
Handshake Score 7.2 out of 10, Medium confidence.
Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (5.0/10).
Pest control in Texas
Ranked by State Score in Texas.
Similar companies in Texas
- Bug OutIs it legit? Bug Out#35 of 58 · State Score 7.6
- EnviroGuard Pest ControlIs it legit? EnviroGuard Pest Control#36 of 58 · State Score 7.5
- Barefoot Mosquito & Pest ControlIs it legit? Barefoot Mosquito & Pest Control#38 of 58 · State Score 7.4
- Impact Pest ControlIs it legit? Impact Pest Control#39 of 58 · State Score 7.4
Sources
The sources cited on this page, numbered as in the full list on the Brooks Pest Solutions review. Dates are when our researchers retrieved each page.
- 2.bbb.orgCompany facts · Retrieved October 27, 2026
- 8.bbb.orgContracts and sales · Retrieved October 27, 2026
- 9.bbb.orgContracts and sales · Retrieved October 27, 2026
- 10.bbb.orgContracts and sales · Retrieved October 27, 2026
- 12.bbb.orgContracts and sales · Retrieved October 27, 2026
- 14.google.comContracts and sales · Retrieved October 27, 2026
- 18.Google — Addison, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 19.Google — San Antonio, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 20.Google — Lubbock, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 21.Google — Austin, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 22.Google — Edinburg, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 23.BBB — company-wide: HQ file, Orem, Utah (HQ and corporate-owned locations in Texas, Florida and Georgia)bbb.org · Customer reviews · Retrieved October 27, 2026
- 26.BBB — Addison, Texas and Edinburg, Texas BBB branch filesbbb.org · Customer reviews · Retrieved October 27, 2026
- 29.BBBbbb.org · BBB · Retrieved October 27, 2026
- 30.BBBbbb.org · BBB · Retrieved October 27, 2026
- 32.Texas Department of Agriculture (TDA) Structural Pest Control Servicetexasagriculture.gov · Licensing and registrations · Retrieved October 27, 2026
- 33.Texas (Texas Department of Agriculture, Structural Pest Control Service)texasagriculture.gov · Legal and regulatory · Retrieved October 27, 2026