EcoGuard Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

All figures retrieved October 27, 2026. “In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

• Google, Mesa, Arizona · about 6 days before Oct 27, 2026

  “Owen from Eco Guard pest control 🐝 is always considerate, very professional, quick, and patient with my dogs”

  Theresa R.Read on Google

• Google, Mesa, Arizona · about a month before October 27, 2026

  “EcoGuard has been taking care of my pest control services for a number of years now and they have always taken the best care of us.”

  Mike S.Read on Google

• Google, Mesa, Arizona · about 3 months before October 27, 2026

  “I would not recommend this company to anyone. Their spray absolutely does nothing.”

  BriRead on Google

• Google, Peoria, Arizona · about a week before October 27, 2026

  “Drew was great! He was very friendly, knowledgeable, and thorough.”

  ElvaRead on Google

• Google, Peoria, Arizona · about 2 months before October 27, 2026

  “I paid $299 for a same day service and I’m not sure if this was a good price or not?”

  Michelle P.Read on Google

• Facebook, Arizona: company page · about a day before Oct 27, 2026

  “Drew and Derick have been coming out since summer and things have been great. Both friendly, professional and thorough”

  Kenny N.Read on Facebook

One BBB file (Mesa) covers the whole company, which operates only in the Phoenix metro, Arizona. BBB’s stated reasons for the F are “Failure to respond to 2 complaint(s) filed against business” and “3 complaint(s) filed against business”. No pattern-of-complaints alert shown.

Scored: Complaint record (−1.5, −1)

Complaint themes

• Door-to-door solicitors ignoring posted no-trespassing signs in a gated community
• Technician visits and invoices after the customer asked to stop service
• Telemarketing calls to a Do-Not-Call-registered number

BBB profiles

• Main profile · FView

Door-to-door sales: Partial

Rated partial (same standard as Berrett and Truly Nolen): one detailed first-hand BBB complaint (01/27/2025, Mesa) describes EcoGuard door-to-door sales associates and a team lead working a gated community over several months. A second BBB complaint (09/10/2025) describes outbound telemarketing. No summer-sales recruiting page, D2D job post or rep review was found. The website sells through quote requests and phone calls.

• “For the last several months this company has been sending its door to door solicitors into our gated private community”

  bbb.org · retrieved October 27, 2026⁶

  BBB complaint 01/27/2025 (Mesa; unanswered): EcoGuard “sales associates” and a “team lead” knocked in a gated community with posted no-trespassing signs on 01/25/2025.

• “this company has repeatedly called my cell phone without my consent and without identifying themselves”

  bbb.org · retrieved October 27, 2026⁶

  BBB complaint 09/10/2025: unsolicited telemarketing calls to a Do-Not-Call-registered number; the company apologized and added the number to its do-not-call list (business response 09/22/2025).

• “Working with EcoGuard Pest Control has been an enormous blessing.”

  indeed.com · retrieved October 27, 2026⁷

  Indeed review 01/05/2023 by a “Sales Manager” at 4838 E Baseline Rd #128, Mesa: confirms an in-house sales role; the review text does not say door-to-door.

• “Where did you hear about us?”

  ecoguardpest.com · retrieved October 27, 2026⁸

  The quote form lists Billboard, Email, Facebook, Flyer, Google, Instagram, NextDoor.com, Referral, Returning, Technician, TikTok, Truck, TV, Yelp, Youtube; no door-to-door option is listed.

Contract terms and pricing

• Company states there are no binding contracts and service can be modified or canceled at any time (Peoria page).⁹

  “With our team, there are no binding contracts to worry about. You have the liberty to modify or cancel your services at any time, without any fuss or unnecessary questions.”

• Company states it does not mandate contracts and customers can cancel or postpone service whenever convenient (Mesa page).⁵

  “Furthermore, we don’t mandate any contracts, giving you the liberty to cancel or postpone your scheduled service whenever it’s convenient for you.”

• Company states there are no contracts and service can be canceled or rescheduled as needed (Gilbert page).¹⁰

  “Best of all, there are no contracts to worry about, and you can easily cancel or reschedule your service as needed.”

• Recurring service is sold as monthly or bimonthly visits with a service guarantee and 30-minute arrival windows. The site does not say how to cancel (phone, email or written) or whether service continues until canceled.¹

  “Our monthly and bi monthly options allow you to choose your frequency while we guarantee our service.”

• No published service agreement, terms of service, arbitration clause or cancellation procedure was found: the site map (page and post sitemaps) has no terms or agreement page, and the site shows no price list.^{8, 11}

  “We will not spam you in any way”

• Customer-reported prices (Peoria Google listing): $299 for a same-day bee removal; a cockroach treatment rated “$120–140”.¹²

  “I paid $299 for a same day service and I’m not sure if this was a good price or not?”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 27, 2026 · BBB Mountain West & Pacific Southwest (Mesa, Arizona file) · Complaint summaryScored: Complaint record (−1.5, −1)

  BBB rating F, not accredited. 3 complaints in the last 3 years, 0 in the last 12 months; BBB gives “Failure to respond to 2 complaint(s)” as a reason for the rating. Complaints: 01/27/2025 door-to-door solicitors in a gated community with no-trespassing signs (unanswered); 02/04/2025 technicians sent and invoices issued after the customer asked to stop service (unanswered); 09/10/2025 telemarketing calls to a Do-Not-Call-registered number (answered with an apology). No pattern-of-complaints alert shown.⁶

• October 27, 2026 · Arizona Department of Agriculture, Pest Management Division · Complaint summaryN/A

  The license record’s ‘See List of Complaint(s)’ panel (adjudicated complaints, last 3 years) returned no records for business license 8942, and the 5-year adjudicated complaint search found none by license number or by the name ECOGUARD.^{23, 24, 25}

• October 27, 2026 · Arizona Attorney General · Complaint summaryN/A

  The Arizona Attorney General site search for “EcoGuard” returned no results. AG consumer complaints are confidential in Arizona. Web searches for AG actions, settlements, consent orders and class actions found nothing about this company.²⁶

• October 27, 2026 · Maricopa County Justice Courts · Complaint summaryN/A

  A business-name search for “ECOGUARD” returned 2 cases (CC2020187821, CC2018071905). In both, the company (ECOGUARD PEST CONTROL,LLC / Ecoguard Pest LLC) is named only as a garnishee, the employer in a creditor case against an individual; no case by or against the company was found. Maricopa County Superior Court was not searched (verification-word CAPTCHA).^{27, 28, 29}

• April 1, 2015 · U.S. District Court, N.D. Texas (3:15-cv-01007) · LawsuitN/A

  Versacor Enterprises LLC v. Ecoguard Pest Control LLC, a trademark case filed 04/01/2015 and terminated 08/06/2015; no docket entries are in the RECAP archive. Filed in Texas; the defendant could not be tied to the Arizona LLC (Indeed separately shows reviews of an EcoGuard in Lewisville and Ennis, Texas, which is not this company). Not attributed to this company; not scored.^{30, 31}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Founded in 2011; growing customer base over 12 years.¹

• Serves the Phoenix metro: Apache Junction, Buckeye, Casa Grande, Cave Creek, Chandler, Gilbert, Glendale, Gold Canyon, Maricopa, Mesa, Peoria, Phoenix, Queen Creek, San Tan, Scottsdale, Sun City, Surprise and Tempe.³⁴

• Guaranteed service with 30-minute arrival windows; pet and child friendly products.¹

• Technicians are certified, insured and bonded; family-owned.⁵

• First company to introduce its “Scorpion Guard Treatment” (LinkedIn About text).⁴

Mentions

• Nextdoor (Mesa, Arizona) · Forum · 22 Aug (year not shown on the post; a reply's author is 'Verified in 2026', so the thread is from 2026) · Positive toneRead

  Looking for a reputable pest control company in Mesa, Arizona

  A Mesa neighbor asking for a monthly pest control company got a reply recommending EcoGuard, with its Mesa business card showing 164 Nextdoor recommendations.

  “Ecoguard”

• LinkedIn · Directory · Date not shown · Neutral toneRead

  EcoGuard Pest Control (LinkedIn company page)

  Company page: founded 2011, self-owned, 11-50 employees, headquarters Higley, Arizona; describes a proprietary “Scorpion Guard Treatment”.

  “EcoGuard Pest Control was founded in 2011 to provide Arizona residents with a complete pest control service, resulting in total scorpion elimination.”

• GuildQuality · Directory · Date not shown · Neutral toneRead

  EcoGuard Pest Control (GuildQuality)

  GuildQuality profile for the Mesa company, established 2011; no reviews.

  “EcoGuard Pest Control, based in Mesa, AZ, offers comprehensive pest management solutions across Phoenix.”

• PitchBook · Directory · Date not shown · Neutral toneRead

  EcoGuard Pest Control 2026 Company Profile (PitchBook)

  Entity check: this PitchBook profile reports an acquisition, but it is for www.myecoguard.com (the Chicago-area EcoGuard), not the Arizona company. Recorded so the acquisition is not misattributed.

  “Acquired/Merged (Operating Subsidiary)”

Reddit hasn’t been searched for this company yet.

2 locations on file in Arizona (2).

Overall confidence in this score: High, 7 of 11 points.

Where it fell short of full marks:

• 6,247 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 18 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Arizona Corporation Commission entity status not read (image CAPTCHA); OpenCorporates returned a browser check. Entity type (LLC, incorporated 3/11/2011) is from BBB and the license name, not the registry.
• Covered states: the company operates only in Arizona (Phoenix metro). EcoGuard listings in California, Oregon and Washington (EcoGuard Pest Management), Kansas (ecoguardkansas.com) and Missouri (myecoguard.com, Chicago-area company) belong to other companies.
• Peoria office is not a registered branch on the Arizona license record (“does NOT have any valid\current Branch Offices”); whether it must be registered was not determined, so no deduction.
• Yelp blocked (403): rating 4.6 with 163/165 reviews seen only in search snippets, recorded but not scored.
• No Angi, HomeAdvisor, Thumbtack or Trustpilot profile surfaced; not looked up further.
• Google Maps reviews: view shows only 5 reviews with truncated text and the sort menu did not open, so few negative reviews could be read; themes not derived. The 5.0 average on 6,000+ reviews was not investigated for review solicitation.
• Facebook recommendations other than the newest are behind login.
• Workplace: Indeed page pools several EcoGuard companies (Arizona, California and Texas); only 13 reviews, not used. Glassdoor shows 0 reviews; RepVue not found.
• OSHA establishment search (state-plan ADOSH) blocked by a human-verification page; workplace-safety record not checked.
• Maricopa County Superior Court and the statewide Arizona court search need verification words (CAPTCHA); only the Maricopa County Justice Courts business-name search was run.
• Arizona AG consumer complaints are confidential by law; only the AG site search was run.
• Contract terms: no published service agreement; auto-renewal, cancellation channel and arbitration are undisclosed. No consumer report of a cancellation fee was found (only 3 BBB complaints and a limited Google view were readable).
• Versacor Enterprises LLC v. Ecoguard Pest Control LLC (N.D. Tex. 2015, trademark) could not be tied to the Arizona LLC; PACER docket not purchased.
• Reddit: no thread naming this company found; comment threads not read.
• No local news or trade-press coverage of the company found.

Open questions

• Arizona Corporation Commission entity status is still unread (image CAPTCHA); legal-entity type and standing rest on the BBB profile and the PMD license name.
• The Peoria office is not a registered branch on PMD license 8942 (‘does NOT have any valid\current Branch Offices!’); whether Arizona requires that office to hold a branch registration was not determined, so nothing is deducted.
• No service agreement is published, so auto-renewal, cancellation channel and arbitration remain unknown; the only cancellation evidence is the company’s ‘no binding contracts / cancel at any time’ statements and one unanswered BBB complaint (02/04/2025) saying technician visits and invoices continued after the customer asked the company to stop.