EnviroCon Pest Control Review

How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

• ★★★★★Google, Hockley, Texas · about 3 months before October 28, 2026

  “I give EnviroCon Pest Control 5 stars ! If I could give 10 stars I would!”

  CandiceRead on Google

• Google, Hockley, Texas · about 5 months before October 28, 2026

  “I had previously used a different pest control company to stop by for an inspection and honestly had a terrible experience. Their inspection felt rushed and incomplete”

  Jesus S.Read on Google

• Google, Hockley, Texas

  “Good pricing, very responsive, friendliest people, dead bugs!”

  Name not shownRead on Google

  Google review-summary highlight on the listing.

• Facebook, Company page “Envirocon Pest Control” · June 12 (year not shown)

  “Cody is the best! He took the extra time to explain in a little more detail about the bugs we’ve been seeing, and it made me feel so much better about the situation.”

  Larrissa R.Read on Facebook

One BBB file for the brand, in Texas (the only state where EnviroCon operates). The parent’s North Carolina file (Triangle Pest Control, Apex) covers North Carolina operations only and is not used.

Scored: Complaint record

BBB profiles

• Main profileView

• Envirocon Termite & Pest, Inc. · Not Rated · not accredited · 0 complaints in 3 yearsView

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found. The parent’s careers page lists only technician, termite/exclusion and lawn roles in North Carolina; no summer or field sales recruiting for EnviroCon was found; searches for the brand with “door to door”, “summer sales”, “sales rep”, “knocked” and “salesman” returned nothing about EnviroCon; no review read describes a rep at the door. Sales described by the company are by phone, text and the website quote form. Indeed reviews of the parent mention “Inside Sales Representative” and “Outbound Sales Representative” roles in Holly Springs, North Carolina (phone sales, not door-to-door). Badge: not found.

• “Pest Management Professional - Charlotte & Apex, NC”

  trianglehomeservices.com · retrieved October 28, 2026¹²

• “Simply call our office or request service online through our website form.”

  enviroconpest.com · retrieved October 28, 2026¹¹

• “GET INSTANT QUOTE”

  enviroconpest.com · retrieved October 28, 2026⁷

Contract terms and pricing

• Company-stated contract term (plan comparison FAQ): no long-term contract; the customer is asked to complete the initial service and the first quarterly service; after that the customer may cancel, with 30 days’ notice preferred. No early-cancellation fee is stated, and the page does not say how to give notice.¹³

  “We do not have a long-term contract. We only ask that you complete your initial service and your first quarterly service. If you’d like to cancel after that, we prefer 30 days’ notice when possible.”

  Scored: Sales and contract fairness (−0.5)

• Plan changes can be requested by text, phone or email (stated for switching plans, not for canceling).¹³

  “Yes. If your needs change, you can upgrade or adjust your plan at any time! Just reach out to our team by text, phone, or email!”

• Published plans: Safe Home Essential (quarterly pest) from $59/month, Protect (pest + termite) from $99/month, Complete (monthly pest + termite + mosquito) from $179/month; an initial fee applies to each.^{7, 13}

  “Starting at $59/month *Initial Fee Applies”

• One-time services are offered; ongoing plans are recommended.¹¹

  “We absolutely offer one-time services, these are perfect for a quick, contained issue like a single wasp nest.”

• Guarantee: recurring plans include unlimited callbacks (re-treatments between visits at no extra cost).¹¹

  “Yes, all of our recurring pest control plans come with an unlimited callback guarantee built right into your service.”

• Company description (Rank Math llms.txt published on the company site) calls its plans “no-contract”.¹⁴

  “flexible, no-contract plans—all backed by a 100% satisfaction guarantee with free re-treatments”

• No service agreement or terms of service is published: the site footer links only a Privacy Policy and SMS Terms, and neither contains renewal, cancellation-fee or dispute (arbitration/class-waiver) terms. Arbitration, cancellation channel and any early-cancellation fee are therefore not disclosed.³

  “Privacy Policy SMS Terms”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB of Greater Houston and South Texas · Complaint summaryScored: Complaint record

  BBB of Greater Houston and South Texas file “Envirocon Termite & Pest, Inc.”, 23306 Roberts Cemetery Rd, Hockley (the current Hockley office), phone (281) 356-5284 (the number on the current company site): not accredited, Not Rated (“The business’s BBB file information is being reviewed and/or updated.”), 0 complaints, 0 reviews. File opened 2/15/2002; owner of record Mr. Steve Durham (the former owner). A BBB name search for “EnviroCon” (14 results) returns no other pest-control file for the brand and no file for Triangle Home Services in Texas.²³

Workplace score: 7.3/10. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• “20 Years Of Expertise” (about page).³

• Same-day service available and free re-treats with warranty.⁷

• Technicians are licensed, background-checked and highly trained.³

• Service area: greater Houston (Memorial Villages, Lake Conroe, Magnolia, Cypress, Bridgeland, Hockley, Mission Bend).³⁴

• Parent Triangle Home Services operates in Raleigh and Charlotte, North Carolina (outside the 24 covered states) as well as Houston/Katy, Texas.⁴

• Parent brand Triangle Pest Control (also “A Division of Triangle Home Services”) claims 19 years of local expertise and runs offices in Apex, Charlotte and Holly Springs, North Carolina (outside the 24 covered states).³⁵

Mentions

• PMP Industry Insiders (Pest Management Professional) · Podcast · October 3, 2024 · Neutral toneRead

  Episode 196: Turning Around a Pest Control Business

  Former owner Steve Durham describes moving EnviroCon to recurring revenue and auto-billing before his exit; co-hosted by Triangle Home Services owner Donnie Shelton.

  “Steve talks about the discipline required to get away from one-time work, move to auto billing, transition to triennial service — and ultimately exit.”

• Community Impact (Tomball - Magnolia) · News · July 8, 2020 · Neutral toneRead

  GUIDE: Local business EnviroCon Termite & Pest shares 5 tips about pest control

  Q&A with Steve Durham of EnviroCon Termite & Pest giving homeowner pest-prevention tips.

  “Community Impact Newspaper spoke with Steve Durham of EnviroCon Termite & Pest about some tips for homeowners.”

• Houston Public Media (Houston Matters) · News · July 14, 2015 · Neutral toneRead

  Your Pest Control Questions Answered, from Mice to Fleas

  Radio call-in segment with Steve Durham, a board-certified entomologist and then owner of EnviroCon Termite & Pest Inc.

  “Houston-area exterminator Steve Durham, a board certified entomologist and President and Owner of EnviroCon Termite & Pest Inc.”

• PCT Online · Trade press · April 9, 2015 · Neutral toneRead

  Triangle Pest Control Makes an Acquisition

  Parent-company history: Donnie Shelton’s Raleigh-based Triangle Pest Control bought Regional Pest Services (Hillsborough, North Carolina) in 2015.

  “Donnie Shelton, owner of Triangle Pest Control, decided to team up with Regional Pest Services after meeting the owners, Steve and Emily Scott.”

Reddit hasn’t been searched for this company yet.

2 locations on file in Texas (2).

Overall confidence in this score: Medium, 6 of 11 points.

What keeps it from rating higher:

• 2,247 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 15 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Google low-rated reviews not readable: Maps showed a limited view (3 reviews plus highlights, all positive) and the sort control did not open; the Katy listing’s reviews tab failed to load (network error). Google excerpts are therefore all positive. No negative review or complaint about EnviroCon was found elsewhere (BBB 0 complaints, Facebook 98% recommend).
• Yelp business pages (Hockley, Katy) returned HTTP 403; the only Yelp figure (3.3 from 20 reviews) is a search snippet that does not say which listing; recorded for context, not scored.
• Angi, HomeAdvisor, Thumbtack, Trustpilot, Porch, Nextdoor: site-restricted searches returned no EnviroCon profile.
• Glassdoor (Triangle Home Services) returned HTTP 403. Indeed has no EnviroCon-specific page (indeed.com/cmp/Envirocon-Pest-Control returns 404); the Triangle Home Services Indeed page (3.9, 49 reviews) is parent-wide and mostly North Carolina. A separate Indeed page “Triangle Home Services” (no -1; 4.7 from 3 reviews, New Windsor, Maryland and Charlotte reviews) appears to mix a different business and is not used. No RepVue profile found.
• TDA licensing: one current commercial business license (0875348, Montgomery County) covers the brand; no license rows were found for the Hockley or Katy office addresses. TDA requires a license per business location; whether these offices are separate licensed locations was not determined. Recorded as a gap, no deduction.
• Older enforcement history is not published there.
• Courts and AG: searches for the brand, the legal names (EnviroCon Termite & Pest, Inc.; Triangle Home Services) with lawsuit / attorney general / settlement / consent order terms, and a site: search of texasattorneygeneral.gov, returned nothing about this company. No free statewide Texas trial-court search exists; Harris, Waller and Montgomery county civil filings and federal dockets (CourtListener showed a human-verification check in search results) were not checked. Texas publishes no AG complaint dataset.
• Workplace-safety records not checked.
• No service agreement or terms of service is published. The plan-comparison FAQ gives the commitment (initial + first quarterly service) and a preferred 30-day notice, but not the cancellation channel, any early-cancellation fee, or dispute terms. The online “instant quote” flow was not used.
• Acquisition date and terms not found: Triangle Home Services registered in Texas 12/22/2021 and its TDA license was first issued 02/04/2022, and the Oct 2024 PMP podcast calls Steve Durham the “former owner”, but no announcement of the sale was found.
• Other addresses not added to locations: the Facebook page gives 29201 Quinn Rd #C, Tomball, Texas, and a Yelp/ShowMeLocal snippet lists an “EnviroCon Termite & Pest Control” at 3801 Wilmont Dr, Corpus Christi (now listed for Solutions Pest Management). Not verified.
• GreenPro / “Reduced Impact Provider” claim appears only in a LinkedIn search snippet (LinkedIn not loaded); not verified with NPMA GreenPro, so not recorded as a certification. The PMP (mypmp.net) video page about Donnie Shelton returned HTTP 403.
• Reddit: brand searches returned no Reddit thread about this EnviroCon (only an unrelated HVAC product of the same name and an unrelated mention in r/longbeach).
• Searches used: 39 of 40.
• Indeed (Triangle Home Services) returned HTTP 403 to re-read. The FAQ page and the PCT Online article hit repeated network errors (ERR_SOCKET_NOT_CONNECTED) on re-read. Facebook was not re-read.
• Whether a Tomball office still operates (or was the license’s Montgomery County address) was not determined.

Open questions

• Workplace: the only employee profile is the Indeed page of Triangle Home Services, LLC (the legal entity behind the EnviroCon dba), 3.9 from 49, with reviews from North Carolina (plus one CO and one OK) and none from Texas. It is not shared with another researched brand, so the brand-wide ruling does not strictly apply; excluding it would remove Workplace.
• Sales and contract fairness auto-renewal: the FAQ’s “If you’d like to cancel after that, we prefer 30 days’ notice when possible” was read as continuation until canceled (Aspen/TriGuard). The wording is softer than Aspen’s (“prefer... when possible” vs “must be in writing”).
• BBB: the brand’s only file still names the former owner (Steve Durham) and is Not Rated while “being reviewed and/or updated”; kept as region-scoped.
• Sale of EnviroCon to Triangle Home Services: date and terms not found; the predecessor EnviroCon Termite & Pest, Inc. is still ACTIVE with a 2024 PIR naming Steve Durham as president.