Safe Pro Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

All figures retrieved October 27, 2026. “In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Two BBB files, both Texas, neither accredited: the Frisco main file (BBB serving North Central Texas, opened 10/25/2010, Not Rated, 0 complaints, 0 reviews) and the Southlake office file (BBB Heart of Texas, opened 1/29/2026, A-, 0 complaints, 0 reviews). No Plano file was found in BBB search.

Scored: Complaint record

BBB profiles

• Main profileView

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found: the careers page lists only a Pest Control Technician role (Frisco), no summer or field sales recruiting was found, and no review, BBB file, Nextdoor or Reddit snippet seen describes a rep knocking on doors. Customers describe calling the office or using the web form, then an in-home inspection or “initial consultation” by a staff member; the Plano Google listing groups 5 reviews under the topic “no pressure sales”. One Angi reviewer (Jan 2023) called the sales pitch “convincing but confusing”; the company replied it had no record of working at her home. One search for door-to-door or summer sales returned nothing about the company. Badge: not found.

• “Pest Control Technician”

  safepropest.com · retrieved October 27, 2026⁴

• “Free, Zero-Obligation Inspection”

  Company website · retrieved October 27, 2026¹

• “Don came out today for an initial consultation with Safe Pro Pest Control”

  Company website · retrieved October 27, 2026¹

• “no pressure sales 5”

  google.com · retrieved October 27, 2026⁹

• “The sales pitch was very convincing but confusing.”

  angi.com · retrieved October 27, 2026⁷

Contract terms and pricing

• One-time service with a 30-day warranty, priced by square footage (interior and exterior treatment, de-webbing, wasp and mud dauber nest removal, yard baiting up to 25 ft).¹⁰

  “30 - day warranty One-Time Service / x square feet”

• Quarterly Plan priced by square footage: 5 visits per year with a between-visit warranty; plans advertised from $35 per month.¹⁰

  “Quarterly Plan / x square feet What's included? Price based on sq. ft. 5 visits/year with between-visit warranty”

• Offers: 100% satisfaction guarantee and a $50 coupon on the initial visit.¹⁰

  “100% satisfaction guarantee $50 coupon on initial visit”

• Company advertises a Limited Lifetime Guarantee for residential and commercial properties (scope and conditions not published).¹

  “When hiring our services, we provide Limited Lifetime Guarantee for both commercial and residential properties.”

• Customer report (Angi, Cynthia C., June 2010): signed a 1-year contract for quarterly home and yard treatment. First-hand report of a 12-month term, not a company statement.¹¹

  “I felt confident in signing a 1-year contract to have him treat our home/yard on a quarterly basis.”

  Scored: Sales and contract fairness (−1)

• Customer report: “recently signed another one year contract”. First-hand report of a 12-month term, not a company statement. Read via the company-site widget; the review could not be read on Google Maps itself.¹²

  “We've had several encounters with Safe Pro over the years and recently signed another one year contract.”

  Scored: Sales and contract fairness (−1)

• Customer report (Angi, Martha Lee T., May 2010, $1,100 termite job): a one-year renewable termite warranty was included, renewable after a year for $150 and transferable on sale of the home. A warranty renewal, not a minimum service term.¹¹

  “A one year renewable warranty was included with the contract. If we have any problems they will come out and do whatever treatment is required. One year from now we can renew for $150.”

• No service agreement, terms and conditions, cancellation policy or FAQ is published on safepropest.com (every page listed by the site’s WordPress pages API was checked on October 27, 2026; none is a terms page). Minimum term, auto-renewal, cancellation method and fee, and arbitration are not stated by the company anywhere found.¹⁰

  “We provide a transparent quote so you can prepare your budget without surprises.”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 27, 2026 · BBB serving North Central Texas · Complaint summaryScored: Complaint record

  BBB serving North Central Texas file for Safe Pro Pest Control, 122 Rose Ln Suite 203, Frisco (file opened 10/25/2010; business started 3/1/2009): not accredited, Not Rated (“BBB does not have sufficient information to issue a rating”), 0 complaints, 0 reviews. No pattern-of-complaints alert shown.^{3, 23}

• October 27, 2026 · BBB Heart of Texas · Complaint summaryScored: Complaint record

  BBB Heart of Texas file for Safe Pro Pest Control - Southlake Texas, 771 Southlake Blvd Suite 218 (file opened 1/29/2026): not accredited, rating A- (reason given: length of time business has been operating), 0 complaints, 0 reviews.^{24, 25}

• January 2, 2014 · US District Court, Eastern District of Texas · LawsuitN/A

  Musantry v. Pest Safe Pro, LLC, No. 4:13-cv-00553 (E.D. Tex.): a Fair Labor Standards Act (wage-and-hour) suit by a former worker, filed 9/22/2013. The company answered on 11/18/2013; a notice of voluntary dismissal, docketed as “by Alan Musantry, Pest Safe Pro, LLC”, was filed on 12/27/2013 and the case was terminated 1/2/2014. Terms, if any, are not public. Private suit, more than 10 years old; recorded for context.^{26, 27}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• 25+ years of experience.¹

• Won Angie’s List Super Service Awards 8 years in a row (2010–2017) and was voted one of the top 3 DFW contractors on Angie’s List two years in a row (not verified on Angi’s site).⁸

• 3,300+ five-star Google reviews (About page); “2000+ 5 star review combined” (contact page).^{8, 10}

• Uses only its own in-house technicians, all licensed, insured and bonded; no subcontractors.⁸

• Complete inspections that usually last about an hour.⁸

• Limited Lifetime Guarantee for residential and commercial properties.¹

• Service area: Frisco, Plano, McKinney and surrounding North Texas cities; city pages for Dallas, Allen, Celina, Fairview, Prosper, Southlake and others. All offices and service areas are in Texas.¹

Mentions

• USA Today press-release section (distributed by Hite Digital, LLC, the company’s web agency) · Other · January 23, 2026 · Neutral toneRead

  Safe Pro Pest Control Brings Trusted Pest Control to Dallas, Plano and McKinney

  Paid/distributed press release announcing expansion of residential service into Dallas, with Alex Cantaboni as contact and the Plano office as the address. Company-authored marketing, not independent coverage.

  “Safe Pro Pest continues to expand its professional pest control in Dallas, TX, providing homeowners with dependable solutions designed to protect properties from ongoing pest activity.”

• Frisco Chamber of Commerce member directory · Directory · Date not shown · Neutral toneRead

  SAFE PRO Pest Termite and Rodent Control Specialist

  Frisco Chamber member listing at 122 Rose Ln #203, Frisco, member since 2014.

  “Member Since 2014”

• Nextdoor · Directory · Date not shown · Positive toneRead

  Safe Pro Pest Termite & Rodent Control (Nextdoor business page)

  Nextdoor business page for the Frisco business; Nextdoor’s own summary of neighbor recommendations is positive (rodent exclusion, thorough technicians). The recommendation count was not visible. The page’s activity feed includes a company post of 16 Aug 2024 linking to the Star Local Media Best of Frisco gallery.

  “Neighbors consistently recommend Safe Pro Pest Termite & Rodent Control in Frisco for high-quality pest management.”

• Nextdoor · Forum · April 23, 2025 · Positive toneRead

  Seeking pest control recommendations in Plano, Texas

  A Plano neighbor replied in the thread (23 Apr 2025) that a Safe Pro technician spent over an hour treating inside and outside for ants and that they were very pleased; the reply is tagged “Safe Pro Pest Control Plano”. Read on the Nextdoor page itself on October 27, 2026.

  “I just had Safe Pro pest control yesterday. The technician Marcus was here for over an hour spraying an drooping granules for ants.”

• Reddit r/Dallas · Reddit · Date not shown · Positive toneRead

  Looking for an exterminator : r/Dallas

  A commenter says they have used “SafePro” for 20 years at just over $100 per quarter (search snippet only; Reddit blocks automated fetches, so the entity could not be confirmed beyond the name and DFW context).

  “We've used SafePro for 20 years. I think we pay just over $100 per quarter. If you notice any issues, you can call them and they'll come out”

Reddit hasn’t been searched for this company yet.

3 locations on file in Texas (3).

Overall confidence in this score: Medium, 6 of 11 points.

What keeps it from rating higher:

• 14 independent websites cited (25 or more earns a point).
• 4,769 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).

How confidence is set

Gaps in the record

• Google: Maps shows only the default “most relevant” reviews; the sort menu would not open, so newest and lowest-rated Google reviews (and star distributions) could not be read on any of the three listings.
• Yelp (biz/safe-pro-frisco and biz/safe-pro-pest-control-plano): HTTP 403. Only a snippet count (157 reviews, Frisco) was seen and no rating; not scored.
• Facebook (facebook.com/safepropest): “This content isn’t available right now” when loaded without logging in; recommendation percentage and count unknown.
• Glassdoor: blocked (Cloudflare “Humans only” check). No RepVue profile found in searches. Indeed has 1 review only.
• Trustpilot: no profile for safepropest.com (page not found). Thumbtack: no profile found in searches.
• Reddit: thread pages show a “Prove your humanity” check; only search snippets were used.
• Contract terms: no service agreement, terms page, FAQ or cancellation policy is published on safepropest.com (all WordPress pages checked) and no customer-portal terms are public. Auto-renewal, cancellation method and fee, and arbitration are unknown.
• TDA licensing: the current-license report shows one Commercial Business license (TPCL 0569604, Collin County). TDA requires a license per business location; no separate TPCL row appears for the Frisco (Rose Ln), Plano or Southlake offices, and the report has no address column, so which office the license covers can’t be confirmed. Recorded as a gap, not deducted.
• TDA enforcement: the SPCS enforcement report (rolling 12 months, Date Final October 27, 2025 to October 26, 2026) has no rows for TPCL 0569604, PEST SAFE PRO, SAFE PRO or CANTABONI. Older enforcement history is not published.
• Texas AG: no complaint dataset is published (would need a Public Information Act request). One search for the company with attorney general, settlement or lawsuit terms returned nothing about the company.
• Courts: CourtListener RECAP search found one federal case (2013 FLSA suit, voluntarily dismissed). No free statewide Texas trial-court search (re:SearchTX needs an account); Collin, Denton and Tarrant county court records were not checked.
• OSHA establishment search: not run.
• Awards: the Angie’s List Super Service Award claim (2010–2017) could not be verified on Angi’s site; Angi’s profile does not show it. A Star Local Media “Best of Frisco” listing appears in a search snippet and a company Nextdoor post links to the gallery, but the gallery is script-loaded and the category or placement could not be confirmed. Not recorded as awards.
• The January 23, 2026 press release and the website were produced by the company’s web agency (Hite Digital); treated as company claims.
• A positive review in the company’s Google-review widget (home page) is posted under the same name as the main contact in the Frisco Chamber directory listing (Christine C.). Whether this is the same person was not verified; the review was not used.
• Locations: all three Google listings, both BBB files and the only TDA license are in Texas; no location was found in any other covered state, so no other state’s licensing or registry applies. MapQuest also lists an older-looking “Safe pro pest” entry at 3901 N Central Expy, Plano, which has no Google listing in the October 27, 2026 third-party pull and was not added.

Open questions

• If a window is ever added, this company’s sales and contract fairness would become not scored.
• The October 2026 one-year-contract review was read only through the company’s Trustindex widget (marked as a Google review of the Plano listing); it could not be read on Google Maps directly.
• TDA shows one commercial business license (Collin County) for three offices; whether Plano and Southlake need their own TPCL was not determined (gap, not deducted).