Evo Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Four separate single-branch BBB files, each in one state: Wichita Kansas (A+, accredited since 6/5/2026, 1 complaint), Lenexa Kansas (A+, 0), Ellisville Missouri (C, 2 complaints, 1 unanswered), North Little Rock Arkansas (A, 8 complaints). No files for the Iowa, Nebraska or Columbia Missouri branches were found in BBB search “Evo Pest Control” (the Evo Foam Pest Control files in Georgetown/Round Rock, Texas are a different company). Totals: 11 complaints in 3 years, 8 in the last 12 months.

Scored: Complaint record, Sales and contract fairness (−2)

Complaint themes

• Cancellation fees and being held to the term after reps said “cancel any time”
• Billing after cancellation
• Price promised at the door not honored
• Late-evening door knocking
• Thin service

BBB profiles

• Main profileView

• Wichita, Kansas (1703 S Southwest Blvd Ste 4) · A+ · accredited · 1 complaint in 3 yearsView

  Complaint text not published. No unanswered-complaint reason is listed for the A+ rating, so unanswered is recorded as 0.

• Lenexa, Kansas (12760 Santa Fe Trail Dr); “commercial and residential pest control services in Kansas and Missouri” · A+ · not accredited · 0 complaints in 3 yearsView

• Ellisville, Missouri (16207 Westwoods Business Park); complaints include a Lake of the Ozarks customer · C · not accredited · 2 complaints in 3 yearsView

• North Little Rock, Arkansas (1316 N Hills Blvd Suite 16) · A · not accredited · 8 complaints in 3 yearsView

  6 of the 8 complaints are published; all 6 show a business response, and the A rating lists no failure-to-respond reason, so unanswered is recorded as 0.

Door-to-door sales: Yes

Door-to-door is the primary acquisition channel. The sister recruiting company Evo Marketing (Lindon/Orem, Utah; joinevomarketing.com) runs a summer internship with company-fronted housing, a commission ladder and branch equity; it lists 8 markets (St. Louis Missouri, Wichita Kansas, Little Rock Arkansas, Omaha Nebraska, Des Moines and Cedar Rapids Iowa, Green Bay Wisconsin, Augusta Georgia). BBB complaints and reviews in Arkansas, Missouri and Kansas describe reps at the door, a recorded “verification video” at signing and a 3-business-day cancellation clause for door-to-door sales. The company’s BBB reply (Aug 2025) acknowledges reps knocking and says they were told not to knock where a sign is visible.

• “Evo develops sales reps from their first door to ownership of their own branch, backed by a pest control brand customers actually love.”

  joinevomarketing.com · retrieved October 28, 2026³

• “NEW TO DOOR-TO-DOOR Start with the Evo Summer Internship. Paid, fully trained, and built for your first season.”

  joinevomarketing.com · retrieved October 28, 2026³

• “Company-fronted housing with your team”

  joinevomarketing.com · retrieved October 28, 2026³

• “We have been trying to cancel the service we signed up for through a door-to-door salesperson.”

  bbb.org · retrieved October 28, 2026¹⁰

• “Hello! We reached out to our sales reps in the area and told them if they have a visible sign to not knock.”

  bbb.org · retrieved October 28, 2026¹⁰

• “The company comes door to door on a scooter to harass everyone at all hours of the night in our subdivision.”

  bbb.org · retrieved October 28, 2026¹¹

• “Entry Level Sales Representative”

  evo-pest-office-llc.careerplug.com · retrieved October 28, 2026¹²

Contract terms and pricing

• Company-stated (BBB reply, North Little Rock file, 10/14/2026): the customer “entered into a 12-month service agreement”; on canceling after two months the company “agreed to discount his Early Termination Fee to $200.00”. Confirms a 12-month term and an early-termination fee; the standard fee amount is not stated.¹⁰

  “entered into a 12-month service agreement with Evo Pest Control on July 29, 2026”

  Scored: Sales and contract fairness (−1, −2)

• Company-stated (BBB reply, Ellisville Missouri file, 08/25/2026): “He signed for 18 months.” The company cites the customer’s signed contract. (Same file’s first reply to this complaint says the complainant is “not a customer of ours at this location”; the 18-month figure is still the company’s own statement of the contract it holds.)¹³

  “He signed for 18 months. I tried to explain it to him. His contract shows that he was told that it was for 18 months and not for a year.”

  Scored: Sales and contract fairness (−1)

• Company-stated (BBB reply, North Little Rock file, 12/18/2025): sales are recorded in a “verification video” in which the customer is told the terms and the cancellation fee.¹⁰

  “The verification video is too long to upload but it clearly shows her being told of the terms of the agreement as well as the cancellation fee.”

• Company-stated (BBB reply, North Little Rock file, 11/05/2025): “This is the contract he signed” — the service agreement is a separate signed document that is not published. The complainant quotes its clause #10 (cancellation without obligation in writing within three business days for door-to-door sales).¹⁰

  “This is the contract he signed, we have actually credited his account after he initially contacted us. I don't have a record that he cancelled within three days”

• Published guarantee: free re-treatment between visits; if three re-services fail, the last month’s payment is refunded.¹

  “If after three such reservices there is still unwelcome pest activity, we will refund your last month payment.”

• evopest.com publishes only website Terms of Service (effective March 18, 2025) and an SMS policy. They govern use of the site, contain no arbitration or class-waiver clause, and say nothing about service term, renewal, cancellation method or fees. Governing law is given as “Kansas, Arkansas, Missouri, Denver”. No service agreement, FAQ or plan terms are published.¹⁴

  “These Terms are governed by the laws of the state of Kansas, Arkansas, Missouri, Denver”

• Customer-reported cancellation fee $340 (BBB complaint 12/17/2025, North Little Rock file); the customer says the door-to-door rep promised she could cancel at any time.¹⁰

  “when I attempted to cancel, I was told I would have to pay a $340 cancellation fee.”

  Scored: Sales and contract fairness (−2)

• Customer-reported cancellation fee $249 plus two months of billing and a $200 discount claw-back; customer reports a 2-year contract (BBB review, Tim R., 10/03/2025, North Little Rock file).¹⁵

  “the company billed me for two months service ($96.54 each month) that I did not receive plus a $249 cancellation fee.”

  Scored: Sales and contract fairness (−2)

• Customer-reported cancellation fee “around $300”, reduced to $141.50 after negotiation (BBB complaint 01/29/2026, Ellisville Missouri file; Lake of the Ozarks customer).¹³

  “they are charging me around $300 to cancel. After long discussions they reduce it to$141.50.”

  Scored: Sales and contract fairness (−2)

• Customer-reported $300 to cancel (BBB review, Kelly S., 01/09/2026, Ellisville Missouri file).¹¹

  “We are stuck in this sham of an agreement without having to pay $300 to cancel it.”

  Scored: Sales and contract fairness (−2)

• Customer-reported $240 to cancel (BBB review, Jason S., 09/18/2025, Ellisville Missouri file).¹¹

  “they are trying to charge $240 to pay off a service I can't afford”

  Scored: Sales and contract fairness (−2)

• Customer-reported “$700 in fees” to cancel (BBB review, tiffany R., 02/16/2026, North Little Rock file).¹⁵

  “When I asked about cancelling due to services not meeting our needs, they came back with $700 in fees”

  Scored: Sales and contract fairness (−2)

• Reported “$300 penalty” demanded for an account the family says was never agreed (BBB review, Gary M., 02/06/2026, Wichita Kansas file). Second-hand on the signing (son of the account holder), first-hand on the demand.¹⁶

  “They demanded payment for 1× Treatment plus $300 penalty. $407.”

• Customer reports that canceling means paying monthly for the rest of the year (BBB review, Wendy L., 09/29/2026, Ellisville Missouri file). No amount given.¹¹

  “Now I will be charged every month for a year for a service that was less than satisfactory.”

• Customer reports being told on canceling that she “owed the balance on the account” with one month left on the contract (BBB review, kris g, 02/13/2026, Ellisville Missouri file). Whether this was the remaining term or arrears is not clear.¹¹

  “I was told over the phone that I owed the balance on the account and that my account would be closed once it is paid off”

• Customer-reported 18-month agreement prepaid in full, then monthly charges and an early-termination-fee threat after 12 months (BBB complaint 08/10/2026, Ellisville Missouri file; billing dispute).¹³

  “I entered into an 18-month pest control service agreement with Evo Pest Control.”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB Serving Arkansas · Complaint summaryScored: Complaint record

  North Little Rock BBB file: 8 complaints in 3 years (5 in 12 months), grade A; 6 published complaints all answered.¹⁰

• October 28, 2026 · BBB Serving Greater Missouri & Southern Illinois · Complaint summaryScored: Complaint record

  Ellisville BBB file: 2 complaints in 3 years, 1 unanswered, grade C (“Failure to respond to 1 complaint: s”).⁵

• October 28, 2026 · BBB of Midwest Plains · Complaint summaryScored: Complaint record

  Wichita BBB file: 1 complaint in 3 years (A+, accredited); Lenexa BBB file: 0 complaints (A+).²⁸

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• BBB Accredited Business (Wichita, Kansas file only), BBB of Midwest Plains, 2026⁷

  Source shown; issuer check not recorded

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• “3000+ 5 Star Reviews”; “100% Satisfaction Guaranteed”; money-back guarantee (refund of last month after three failed re-services).¹

• Family-owned: “Family-Owned. Family-Run. Family-First.”⁸

• “Since 2013” and “Over 10 Years Of Experience” (city pages). Conflicts with the company’s “FOUNDED 2023” (founded).³⁹

• Recruiting-site figures: 35,000 accounts, $30M revenue, 500 reps, 8 markets, 5,000+ five-star reviews, “BBB Accredited” (only the Wichita file is accredited).³

• Markets outside the 24 covered states: Green Bay, Wisconsin and Augusta, Georgia (service areas and branches); recruiting office in Chicago, Illinois.³

• Headquarters / recruiting office in Lindon, Utah (covered state with no service location or listing).³

• Facebook page intro lists a Denver branch (“Our Branches: Denver, Kansas City, Columbia, Wichita, & Little Rock”); website terms cite “Denver” law. No Denver/Colorado address, Google listing or service-area page was found, and Denver is not among the 8 markets on the recruiting site — status of a Colorado branch unverified.⁹

• Golden Door awards (D2DCon): reps Jake Earl (2025) and Rishe Paridas, Omaha (2026), per the company recruiting site (not verified with D2DCon).³

Mentions

• joinevomarketing.com · Other · Date not shown · Neutral toneRead

  Evo Marketing recruiting site (company-affiliated)

  Sister recruiting/marketing company of Evo Pest Control (Lindon/Orem, Utah). Describes the door-to-door summer internship, commission and branch-equity ladder, 8 markets and the founders.

  “Quality at the door is quality on your paycheck. You close with integrity, customers stay, and your back-end checks show it.”

• Facebook group (location not shown) · Forum · Date not shown · Negative toneRead

  How long until Evo Pest Control returns to town?

  Group post about an Evo rep being confronted at a door; the snippet mentions “No Soliciting”. Page not fetched (login wall; Facebook terms).

  “Anyone want to bet how long until Evo pest control comes back to town? Dumb kid got ripped a new one tonight. (Not by me) "No Soliciting"”

• Facebook group “Swisher Strong” (Swisher, Iowa) · Forum · Date not shown · Negative toneRead

  Has anyone interacted with the guy from EVO pest control that is going door to door

  Iowa community group asking about an Evo door-to-door rep; the poster was unsure it was the same company. Snippet only.

  “Has anyone interacted with the guy from EVO pest control that is going door to door ... Not sure if it's the same company but seemed like a scam.”

• Reddit r/desmoines · Reddit · Date not shown · Negative toneRead

  Evo Pest Control (r/desmoines, original post deleted)

  Thread about Evo door-to-door reps in Des Moines; Reddit blocked the automated fetch (“Prove your humanity”). Snippet fragments mention no-soliciting signs and discouraging door-to-door sales.

  “Don't encourage door to door sales. Seriously in this day and age”

• Patch business listing · Directory · Date not shown · Neutral toneRead

  Evo Pest Control - Lenexa, Kansas

  Directory listing for the Lenexa branch with the (816) 300-1426 phone.

  “Evo Pest Control. Contact usContact us. (816) 300-1426.”

Reddit hasn’t been searched for this company yet.

8 locations on file in Arkansas (1), Iowa (2), Kansas (2), Missouri (2), Nebraska (1).

Overall confidence in this score: Medium, 5 of 11 points.

What keeps it from rating higher:

• 6,281 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Some figures in the score are company-wide or national, not western US-specific.
• Verifier rated the licensing medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).
• Company pesticide license not confirmable in Arkansas.
• 16 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Arkansas Pest Control Program License Holder status not publicly searchable online; verification by email request only (Dept fact sheet, 1/16/2026). Not emailed. The Act 389 Pesticide Section lookup returned 0 results for “Evo”.
• Nebraska licenses individuals only; no Omaha applicator name could be tied to Evo, so no NDA record was attached. Nebraska Secretary of State search requires a reCAPTCHA (not attempted); Nebraska entity status unknown.
• Kansas Secretary of State search is blocked by an AWS WAF CAPTCHA (state guide); Kansas entity status (e.g. “Evo Pest Kansas, LLC” named on the Lenexa BBB file) not verified. A current KDA PBL implies good standing at issuance.
• Iowa Secretary of State business search could not be loaded (repeated network errors over ~2 hours on October 28, 2026; HTTP 403 to plain requests); Iowa entity status for Evo Pest Control LLC not verified.
• Iowa: no separate IDALS company license shows the Marion/Cedar Rapids branch; it may operate under 11475-001 (Lindon) — not confirmed.
• Utah (headquarters state): no Utah Department of Agriculture license or Utah registry lookup was run; EVO PEST OFFICE LLC (Orem, Utah) seen only in a bizapedia search snippet.
• Colorado: Facebook page lists a Denver branch; no address, listing or license found. Not added to locations; Colorado Department of Agriculture lookup not run.
• Missouri: Missouri Secretary of State detail pages sit behind Cloudflare; only the search-result row was captured. No Missouri registration for “Evo Pest Control LLC” itself was returned.
• The other five listings were not re-checked. Google review sorting by lowest rating failed, so Google excerpts are the default-order (positive) reviews only; negative Google review text was not read.
• No government enforcement, AG action, court case or FTC matter found: searches for the company name with “attorney general”, “settlement”, “lawsuit” and “court” returned nothing about this company. Case.net, ARCourts, Iowa Courts Online and Kansas CaseSearch were not searched by name (session-sensitive or terms acceptance required); Nebraska JUSTICE is paid. KDA, MDA, IDALS and NDA publish no enforcement lists. No OSHA search (human-verification wall).
• Service contract not published: renewal, cancellation channel, arbitration and the standard early-termination fee are not disclosed; the company’s own BBB replies cite separately signed agreements and a sales verification video (the contract terms[0..3]).
• Employee reviews: Indeed company page blocked by Cloudflare (403); Glassdoor and RepVue profiles for Evo Pest Control not found (search results were for unrelated “evo” employers and for Evo Foam Pest Control, a different Texas company). Workplace unscored.
• Yelp: only a search snippet (Wichita 3.0 from 7) — not fetched (Yelp restricts automated access); not scored. Angi, HomeAdvisor, Trustpilot, Thumbtack, Nextdoor: no Evo Pest Control profile found in searches.
• Facebook: one page capture used (24% recommend, 17 reviews); Facebook terms restrict automated collection, so no further Facebook pages (groups, review text) were fetched. Reddit blocked (“Prove your humanity”).
• Entity resolution: kept apart from Evolve Pest Control (CERTUS brand, Las Vegas), Evo Pest Solutions LLC (Las Vegas, Nevada), Evo Foam Pest Control (Georgetown/Round Rock, Texas), Evolution Pest Management (Excelsior Springs, Missouri; KDA PBL 7284), Evo Pest Supply (Cedar Hill, Missouri) and evopestkansas.com (not loaded; network error) — no shared address, phone, license or domain with evopest.com was found. Several “EVO PEST OFFICE LLC” door-to-door sales job ads (Utah, Georgia, other states) appear on job boards; they point to evopest.com via the careers site but were seen only as snippets.
• evopest.com returned HTTP 503 on some pages (Kansas City/Topeka location page, St. Louis page); those pages were not captured.
• Ownership: whether branch-equity partners hold membership interests in the branch LLCs (Evo Pest Missouri LLC; “Evo Pest Kansas, LLC”) is not published; the registries searched show no members. No franchise disclosure, fee or registration was found. Treated as one group, not franchise (see the ownership note).
• Arkansas Evo Pest Arkansas LLC (merged) names R&C Pest Control LLC as registered agent at 1316 N Hills Blvd Suite 16, the earlier North Little Rock office. R&C Pest Control LLC’s relationship to Evo (predecessor or acquired local operator) is not established.
• Licensing/registry for Utah (headquarters and recruiting state; no Utah service location or listing).
• Licensing/registry for Colorado (Facebook intro lists a Denver branch; no address, listing or service-area page found).
• Federal court: a CourtListener RECAP search for “Evo Pest Control” (October 28, 2026) returned no results; state court systems were not searched.

Open questions

• Lead (franchise): Evo says sales leaders earn “Equity in an Evo branch”. Ruling here: partner-equity inside one group, not franchise; branches stay in customer satisfaction.google and licensing and compliance.
• Kris g and Margaret H. are ambiguous. Counted as fewer than two clear reports (flat > $150, sales and contract fairness 4.0).
• Lead (Facebook): the page serves a branch list that is entirely in the West (Denver, Kansas City, Columbia, Wichita, Little Rock) but the same page may also front the Georgia and Wisconsin markets; kept company-wide (17 reviews, nil effect).
• Arkansas License Holder status is not publicly searchable (email only), so the North Little Rock office (the most complained-about branch: 8 of 11 BBB complaints) has no confirmed pest-control license on record.
• Whether R&C Pest Control LLC (registered agent of Evo Pest Arkansas LLC at the earlier North Little Rock office) is a predecessor or acquired operator.