Is Innovative Pest Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Texas

  Texas Department of Agriculture (TDA) Structural Pest Control Service: Commercial business license^{2, 4, 20}

  Status: Listed in TDA current-licenses report (active), file dated 26 Oct 2026 · Number 0960746 · Expires 05/31/2027

• Texas

  Texas Department of Agriculture (TDA) Structural Pest Control Service: License number advertised in the company website footer and shown on its BBB profile^{3, 4, 22}

  Status: Not on any TDA current-licenses report (commercial business, noncommercial business, certified applicator, technician or apprentice files dated 26 Oct 2026). TDA’s own Commercial Business report as archived on 19 Apr 2025 listed 0823228 as the pre-sale business license (INNOVATIVE PEST CONTROL CORP, Smith County, operator Kelly L Santangelo, responsible applicator Anthony C Santangelo; issued 11/04/2019, license expiry 11/30/2025); by the 25 Jun 2025 archived report it was gone and 0960746 (DISINFECTIONWORK LLC dba INNOVATIVE PEST CONTROL, issued 05/02/2025) was listed. The number is the previous owner’s superseded license, not the current operator’s. · Number 0823228 (advertised)

• Cost it points

  Advertised license number doesn’t check out: Website footer (and BBB) show ‘License #: 0823228’, the previous owner’s TDA business license (INNOVATIVE PEST CONTROL CORP, issued 2019), superseded in May 2025 by the operator’s license 0960746 and absent from TDA’s current-license reports (file dated 26 Oct 2026)^{3, 4, 22, 23}

  Counted in the score: −1

Better Business Bureau record

• Its BBB profile shows an A+ grade and 0 complaints in the last three years.

  Not BBB accredited.^{4, 19}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  2,259 reviews across 2 western US listings, averaging 4.9 out of 5 (weighted by review count).^{12, 13}

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• No lawsuits, settlements or enforcement actions are on file.

Two other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

  Sales evidence

How it ranks

• #98 of 164 in the West

  Handshake Score 7.5 out of 10, Medium confidence.

  Strongest: legal and regulatory record (10.0/10). Weakest: licensing and compliance (9.0/10). Sales and contract fairness: N/A.

  How we scored itFull rankings

Related

• Rankings by state
• How we review companies