JS Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

The company’s website links to this profile (https://www.bbb.org/us/nv/north-las-vegas/profile/pest-control/j-s-pest-control-1086-57269). Same phone as the Google listing; BBB’s street address (4429 Losee Rd, 89081) differs from the office address on the company site (4130 Losee Rd, 89030). No pattern-of-complaints alert shown. The company’s site says it is ‘an A+ rated BBB Accredited Business’; BBB shows A+ but NOT accredited.

Scored: Complaint record

BBB profiles

• Main profile · A+View

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found: no summer-sales or D2D recruiting posts, no reviews describing reps at the door, and none of 34 searches (including door-knocking and sales-job queries) returned any. Indeed was not opened (terms restrict automated access). Status: not found (unknown).

• “Our Las Vegas based phone representatives can help develop a plan to meet your needs when you call.”

  jspestcontrol.com · retrieved October 28, 2026³

  The company describes phone-based sales. Not evidence for or against door-to-door selling.

Contract terms and pricing

• The standard residential plan is a bi-monthly general-pest service plan; single treatments are also offered. No term length is stated.³

  “Our residential bi-monthly service plan covers general pests, and we can customize a plan to treat your individual pest problems throughout the year.”

• Company claim: service plans and single treatments carry guarantees (terms of the guarantee not published).³

  “Our service plans and single treatments come with guarantees to ensure your pest problem is solved.”

• A Reddit user reports paying $70 every two months (customer-reported price, search snippet only).⁶

  “JS pest 70 bucks every two months.”

• No service agreement, terms of service, cancellation policy or contract terms are published on jspestcontrol.com. The only terms link on the site is in the contact form’s email opt-in, which points to neighborly.com’s website Terms of Use and Privacy Policy; these cover the website/email opt-in, not the pest-control service contract, and were not treated as service terms.²

  “By providing your email address, you agree to receive emails about services, updates or promotions, and you agree to the Terms and Privacy Policy.”

  Site pages scanned for contract, agreement, cancel, renew and guarantee wording on October 28, 2026: home, about, contact, commercial, termites, termite inspections, real-estate termite inspections, scorpions, bed bugs, weed control, olive tree spraying, refer-a-friend, radio ads and reviews.

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · Nevada · Complaint summaryScored: Complaint record

  BBB of Southern Nevada file for J. S. Pest Control (North Las Vegas): 0 complaints in the 3-year reporting period; A+ rating; not BBB Accredited.¹⁶

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• Nevada Pest Management Association member (Premium Member), Nevada Pest Management Association (NVPMA), 2026²⁸

  Source shown; issuer check not recorded

  Verified on the issuer’s member directory (nevadapma.org find-a-pro). The company’s About page says the owner is a board member of the ‘Nevada Pest Control Association’ and the site links to nevadapma.org (same organization by link); the board seat is a company claim, not verified on the issuer’s site.

• ThreeBestRated: listed among the 3 best pest control companies in North Las Vegas (2026 badge shown on the company site), ThreeBestRated (commercial directory), 2026¹⁸

  Source shown; issuer check not recorded

  Commercial listing site, not an industry certification.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• QualityPro Certified. Not verified: JS Pest Control does not appear in the QualityPro ‘Find a Pro’ directory (letter J, pages 1-2, and ZIP 89030 searched October 28, 2026).^{3, 29, 30, 31}

  The claim is repeated on the home page; the site also displays a QualityPro logo image (alt text ‘J. S. Pest Control Quality Pro’). Re-checked the issuer’s directory: Letter J lists 13 companies over 2 pages (none is JS / J.S. Pest Control) and the ZIP 89030 search lists Saela, Orkin, Trutech, Rentokil Terminix and Sprague. Recorded as a claim only; not verified and not scored (no licensing and compliance row for badges, Bucksworth ruling).

• A+ rated BBB Accredited Business. BBB confirms the A+ rating but shows the business as NOT BBB Accredited.^{4, 16}

  The home page and contact page say only ‘BBB A+ rated’ (accurate); only the About page adds ‘Accredited’.

• Licensed and insured in Nevada; full-time certified technicians.³

• Locally owned, in business since 1999, more than 30 employees.⁴

• Owner holds licenses in Nevada and Utah and previously operated a pest control business in Arizona (individual licenses; no Utah or Arizona office or listing found).⁴

• Service area: the Las Vegas metro area, including Henderson, Summerlin and Boulder City, from one office in North Las Vegas.³

Mentions

Reddit hasn’t been searched for this company yet.

1 location on file in Nevada (1).

Overall confidence in this score: Low (provisional), 4 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• 1,938 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• 4 of 5 factors scored (not scored: sales and contract fairness).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the licensing medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 16 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Legal entity name not confirmed: Nevada SOS ORION searches (Starts With) for “J.S. Pest” and “JS Pest” returned No Records Available (js-pest-control-js-2026-10-28.txt); further ORION searches (“J. S. Pest”, “J S Pest”, “Stephensen”) timed out repeatedly (ERR_SOCKET_NOT_CONNECTED / page did not render). BBB lists the entity as a Corporation incorporated 12/11/1998 with alternate name Stephensen Pest Control; the registered name may differ. Registry status: not verified.
• NDA license report shows no insurance or status fields and NDA publishes no enforcement list; enforcement history would need a Nevada public-records request (not sent).
• Nevada AG: no action or press release found (searches); the AG publishes no complaint data.
• Courts: CourtListener web search showed a human-verification check and its API needs a token; the Clark County (8th JD) portal was not searched. No lawsuit, settlement or class action surfaced in searches (lawsuit, class action, settlement, consent order, plaintiff/defendant queries).
• OSHA establishment search shows a human-verification check to automated agents; workplace-safety record not checked. No wage-and-hour case found in searches.
• Contract terms: none published. No first-hand customer reports of contract terms were found.
• Yelp, Facebook, Indeed, Glassdoor, LinkedIn, Nextdoor and Instagram not opened (their terms restrict automated access). Yelp (86 reviews, rating only in a mirrored snippet) and Facebook (94% recommend from 50) rest on search snippets and are not scored. No Glassdoor profile found.
• HomeAdvisor, Thumbtack and Trustpilot: no JS Pest Control profile found in searches.
• QualityPro certification claimed on the website could not be verified in the QualityPro directory.
• Google live listing showed a ‘limited view’ to the automated browser; only 3 reviews and the review-summary highlights were readable, so Google negative themes were not derived.
• Other addresses: BBB lists 4429 Losee Rd (89081) and Yelp lists 2915 Losee Rd Ste 106 (89030) and 4429 Losee Rd; older directories list 6446 Arville St, Las Vegas. The company site names only 4130 Losee Road. These are treated as old or alternate addresses of the same single office, not additional locations; not verified.
• The website’s contact form links ‘Terms’ and ‘Privacy Policy’ to neighborly.com. No evidence of Neighborly ownership or affiliation was found (the ownership note; neighborly.com lists no JS Pest Control); the reason for the link (a shared vendor template, probably) is unknown.
• No other covered-state location: the company site lists only Nevada service areas; the owner’s Utah and former Arizona licenses are individual and no Utah or Arizona office or Google listing was found.
• Door-to-door: no evidence either way (the sales notes).
• All 34 searches ran through the broker.
• Leads not verified: a search result headed ‘JS Pest Control acquires Enviro Pro Pest Management Services of Nevada’ on pctonline.com (page returned empty text to automated fetch, so unread), and Angi’s ‘Additional DBA - Enviro Pro Pest Management Services’. A ZoomInfo result also lists ‘Js Services of Nevada LLC’ as a related search term. The legal entity behind NDA license 4742 is not established; no scored item depends on it.
• NDA license 4742 tie: the report lists the company name, the owner’s surname and surnames of the team members named on jspestcontrol.com and in press (Longhurst, Rast, Dalton, Herrmann, Wallace, Torres); ThreeBestRated shows the same number at 4130 Losee Road with phone (702) 248-7378. The report carries no address field, and the Primary Principal row cannot be tied to a name because the PDF text extraction scrambles columns.

Open questions

• Legal entity name and registry status (ORION unreachable).
• Whether the QualityPro claim reflects a lapsed certification (not in the issuer directory).
• Why the site’s contact-form terms point to neighborly.com.