Pest Control Solutions Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

• ★★★★☆Angi, Henderson, Nevada · April 2022

  “Very nice and punctual. Explained the process. Both of the people I dealt with were very polite and timely.”

  J G.Read on Angi

• ★★★★★Angi, Henderson, Nevada · April 2017

  “Get an estimate in writing. Probably always a good idea. I felt I was quoted a lower estimate than the final charge, but can't be certain as it was not in writing. Debris was left in our yard from the clean up.”

  Lauren L.Read on Angi

• Google, Henderson, Nevada · October 2026 ("a week ago" on October 28, 2026)

  “We have had such a wonderful experience with our pest control service, and especially with our technician, Gerald. He is always professional, friendly, knowledgeable, and incredibly thorough.”

  Traci M.Read on Google

• Google, Henderson, Nevada · September 2026 ("a month ago")

  “Osmar Was very Professional and knowledgeable. It was respectful of our house and belongings and made sure to ask where we needed to spray.”

  Idan A.Read on Google

• Google, Henderson, Nevada · July 2026 ("3 months ago")

  “Gerald was a pleasure to have out. He is funny and relatable. He treated us like family.”

  Natalie B.Read on Google

• Google, Henderson, Nevada · July 2026 ("3 months ago")

  “Glenn has done two houses for me. His professionalism and dedication to his job is outstanding.”

  Kevin S.Read on Google

• Angi, Henderson, Nevada · October 2024

  “Glenn was amazing he was fast and efficient. Extremely professional and friendly. Thank you so much”

  Michelle J.Read on Angi

• Angi, Henderson, Nevada · February 2023

  “Great experience. They were professional, fast and thorough. I’m able to sleep peacefully now that the birds nest has been removed from underneath the solar panels on my roof.”

  Tricia J.Read on Angi

Profile scope: single-office file (Henderson, Nevada); Nevada only Found via BBB search for “Pest Control Solutions” near Henderson, Nevada. Same address and phone (702) 272-2329 as the Nextdoor pages and the Las Vegas office listing. No pattern-of-complaints alert shown. “Not Rated” is BBB’s insufficient-information status, not a low grade.

Scored: Complaint record

BBB profiles

• Main profile · NRView

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found (searches for door-to-door or summer sales jobs, recruiting pages and reviews mentioning reps at the door; none of the Google, Angi or HomeAdvisor reviews read mentions a door-to-door sale). The company sells by phone, text and web: “Call, text, or fill out the form” (contact page), free inspections and online scheduling (pestcsi.schedule-service.com linked from the site).

Contract terms and pricing

• Residential plan frequency: bi-monthly or quarterly perimeter service.⁶

  “SERVICE Bi-monthly or quarterly”

• FAQ: most homes are on a bi-monthly plan; heavy-pressure properties may get monthly service the first season.⁶

  “Most homes do great on a bi-monthly plan. Heavy pressure properties (new construction, near desert washes) may benefit from monthly service the first season.”

• Free re-treatment within 60 days of any treatment.⁶

  “Call or text us - we come back free within the first 60 days of any treatment. No questions, no trip charges.”

• No published service agreement, terms of service, minimum term, renewal, cancellation or dispute terms were found on the company site (sitemap read October 28, 2026: only a privacy policy and accessibility statement besides service and blog pages).⁴

  “© 2026 Pest Control Solutions Inc • Privacy • Accessibility • Site Map”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · Nevada · Complaint summaryScored: Complaint record

  BBB of Southern Nevada file for Pest Control Solutions, Inc. (Henderson): 0 complaints and 0 reviews in the 3-year reporting period; Not Rated (insufficient information); not BBB Accredited.¹⁴

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• Nextdoor Neighborhood Favorite 2025, Nextdoor, 2025¹⁶

  Source shown; issuer check not recorded

• Nextdoor Neighborhood Favorite 2023, Nextdoor, 2023²¹

  Source shown; issuer check not recorded

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Founded in 2014 in Henderson; 25+ years of pest-control experience; 3,450+ active customers.³

• Family-owned; “the owner still picks up the phone”.³

• 3,200+ Las Vegas homes on plan; 60-day treatment guarantee.⁶

• 250+ commercial accounts.²²

• “Problem Solved!” guarantee: infestation eliminated or the company returns.⁴

• Site badge: 5/5 from 1,700+ reviews; licensed and insured.⁴

• Member of the Nevada Pest Management Association (NVPMA) (self-reported on Angi; not verified on the issuer’s site).⁹

• Service area (Nevada): the Las Vegas valley (Las Vegas, Henderson, Summerlin, North Las Vegas, Boulder City and others).⁴

• Service area (California): the company’s own Where We Service page says it services “select Southern California neighborhoods” and lists 11 (Carson, El Segundo, Hermosa Beach, Lomita, Los Angeles, Manhattan Beach, Palos Verdes Estates, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Torrance). It gives no California office address; its only office addresses are the two Nevada offices.^{23, 24}

• The company’s privacy policy says its website “outlines pest control services offered in Nevada and California” and names an affiliate, “PCS, Inc.”²⁵

Mentions

• napc.pro · Directory · Date not shown · Neutral toneRead

  Pest Control Solutions, Inc. (NAPC directory)

  Directory entry listing an older Las Vegas address (10620 Southern Highlands Pkwy) and the owner as “Steve Vach”; the same phone number and website as the company today.

  “Pest Control Solutions, Inc. 10620 Southern Highlands Pkwy Ste 110 Las Vegas, Nevada, 89181 UNITED STATES Steve Vach TEL 702-272-2329”

• Instagram · Other · Date not shown · Neutral toneRead

  Pest Control Solutions, Inc. (@pcsi_) on Instagram

  Company Instagram account with the same phone, email domain and website.

  “Pest Control Solutions, Inc. 122 followers. 73 following. 702-272-2329 service@pestcsi.com pestcontrolsolutionsinc.com.”

Reddit hasn’t been searched for this company yet.

2 locations on file in Nevada (2).

Overall confidence in this score: Low (provisional), 0 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• Verifier rated the legal and regulatory record low (high earns a point).
• 1,973 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• 14 independent websites cited (25 or more earns a point).
• 4 of 5 factors scored (not scored: sales and contract fairness).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the licensing medium (high earns a point).
• Verifier corrected or removed 14.9% of the items checked (10% or fewer earns a point).

How confidence is set

Gaps in the record

• NDA publishes no pest-control enforcement list and its license report shows no insurance or status fields; enforcement history would need a public-records request (not sent).
• Google negative reviews not read: the Google Maps view was a “limited view” without sorting; third-party counts 5 reviews at 1-2 stars of 1,973.
• Yelp not opened (terms forbid automated access): only search snippets (276 reviews; no usable rating). Not scored.
• Indeed blocked by a Cloudflare verification page (403); Glassdoor: no company review profile found; RepVue not found. No employee ratings on file.
• Facebook page not found by search; Trustpilot, Thumbtack and Porch profiles not found.
• No published service agreement or terms of service: minimum term, auto-renewal, cancellation method/fee and arbitration are unknown. No customer report read mentions a contract.
• Clark County (Eighth Judicial District) court portal not searched directly; searches found no case naming the company. Nevada OSHA inspection lookup not checked.
• Nevada AG publishes no complaint data; no AG action found by search.
• licensing/registry for CA. No California SPCB company registration was found for Pest Control Solutions Inc, PCS Inc or a Carson address in the DCA bulk file (snapshot October 1, 2026, which omits canceled registrations); the only same-name registration, PR 6409, is a Cathedral City business with no tie. Whether PCSI actually serves California, and under what registration, is unresolved.
• Instagram (@pcsi_) and LinkedIn were not opened (their terms forbid automated access); the Instagram mention rests on a search snippet and a LinkedIn snippet naming the owner was used only as a lead.
• Angi’s Henderson category page shows this company at 4.8 (62), while its own profile page shows 4.9 (55) with all 55 reviews listed and HomeAdvisor shows the identical 55; the profile figures are used.

Open questions

• Does the company serve Southern California (Carson and 10 other South Bay neighborhoods, per its own Where We Service page), and under what California SPCB registration? None was found under the name; licensing/registry for CA is.
• Nevada Secretary of State (ORION) entity record: not read.
• Negative Google reviews (third-party counts 5 at 1-2 stars of 1,973) were not readable in the limited Maps view; Yelp (276 reviews) and Indeed were not opened.
• No contract, renewal, cancellation or dispute terms are published; the signed service agreement (if any) is unseen, so sales and contract fairness inputs are unknown.
• NDA enforcement history is not published; Clark County court and Nevada OSHA lookups were not searched directly.