Is Pro Active Pest Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Arizona

  Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Pest management business license, PRO ACTIVE PEST CONTROL, PO BOX 327, ROSEVILLE CA 95661, website WWW.BEPROACTIVEPESTCONTROL.COM^{30, 31}

  Status: Active · Number 10075 · Expires 05/31/2027

• California

  Structural Pest Control Board (SPCB), Department of Consumer Affairs: Company Registration^{2, 3}

  Status: Active · Number 6993 · Expires 12-31-2035 (placeholder-style date in the DCA file, not a renewal deadline)

• California

  Structural Pest Control Board (SPCB), Department of Consumer Affairs: Branch Office^{2, 3}

  Status: Active · Number 5669 · Expires 12-31-2035

• California

  Structural Pest Control Board (SPCB), Department of Consumer Affairs: Branch Office^{2, 3}

  Status: Active · Number 5672 · Expires 12-31-2035

• California

  Structural Pest Control Board (SPCB), Department of Consumer Affairs: Branch Office²

  Status: Active · Number 5924 · Expires 12-31-2099

• Cost it points

  Minor administrative penalty: Solano County Agricultural Commissioner NOPA EA-48-2024-057 (SCP#6993): 3 CCR 6726 and 6678, $250 each³²

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: Solano County Agricultural Commissioner NOPA EA-48-2025-074 (SCP#6993): 3 CCR 6738 ($500, November 19, 2025)³²

  Counted in the score: −0.5

Better Business Bureau record

• Its BBB profile shows an A- grade and 5 complaints in the last three years.

  BBB accredited since 5/21/2026.^{3, 11, 22, 29}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  12,014 reviews across 5 western US listings, averaging 4.9 out of 5 (weighted by review count).^{14, 16, 17, 18, 19}

• Yelp

  4.8 out of 5 from 76 reviews (Chandler, Arizona).²⁸

  Retrieved October 28, 2026

• Yelp

  3.8 out of 5 from 5 reviews (San Jose, California).²⁷

  Retrieved October 28, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• County agricultural commissioner civil penalty, Solano County, NOPA EA-48-2025-074 (agricultural civil penalty, ACP), incident date November 19, 2025, against “PRO ACTIVE PEST CONTROL (SCP#6993)”: Title 3 CCR section 6738, $500. No settlement, consent order or judgment shown.³²

  November 19, 2025 · Solano County Agricultural Commissioner (California county pesticide regulator) · Enforcement · Not scored

• County agricultural commissioner civil penalty, Solano County, NOPA EA-48-2024-057 (structural civil penalty, SCP), incident date September 24, 2024, against “PRO ACTIVE PEST CONTROL (SCP#6993)” (SPCB company registration 6993): Title 3 CCR sections 6726 ($250) and 6678 ($250); case total $500. No settlement, consent order or judgment shown. Final penalty listed in DPR’s county civil-penalty file (Sept 2024 to Sept 2026).³²

  September 24, 2024 · Solano County Agricultural Commissioner (California county pesticide regulator) · Enforcement · Not scored

• Perkins v. Pro Active Pest Control, Inc.: wage-and-hour class action on behalf of all non-exempt California employees (July 9, 2017 to March 29, 2023) alleging meal and rest break, overtime regular-rate, wage-statement and final-pay violations, UCL and PAGA claims. After mediation on February 21, 2023 the parties signed a Joint Stipulation of Class Action Settlement (dated March 29-30, 2023) with a Gross Settlement Amount of $125,000; the company denies liability. The court granted preliminary approval on June 6, 2023 and set the final fairness hearing for October 3, 2023 (ILYM Group, Inc. confirmed as settlement administrator). No final-approval order or judgment was found: the administrator’s case list shows only the stipulation and the preliminary approval order, UniCourt’s docket was last updated in 2021 (status “Pending - Other Pending”), and searches for a final approval returned nothing relevant. Private wage case: Workplace category, not legal and regulatory record.^{4, 33, 34, 35}

  March 29, 2023 · Superior Court of California, County of San Joaquin (Case No. STK-CV-UOE-2021-0006126) · Lawsuit · Not scored

Three other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past.

  Sales evidence

How it ranks

• #28 of 164 in the West

  Handshake Score 8.3 out of 10, High confidence.

  Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (6.0/10).

  How we scored itFull rankings

Related

• Rankings by state
• How we review companies