PURCOR Pest Solutions Review

Name: PURCOR Pest Solutions review
Item: PURCOR Pest Solutions
Rating: 8
Author: Handshake News & Reviews

Verified October 11, 2026

Tacoma, Washington

By the Handshake Research Desk

PURCOR Pest Solutions ranks #10 in our Pacific Northwest pest control rankings, with a Handshake Score of 8.0 out of 10.

This page draws on 70 public sources retrieved between October 11, 2026 and October 12, 2026, and the record was verified on October 11, 2026. The numbers link to the page each fact came from; the full list is at the bottom.

Handshake Score

8.0/10

Ranked #10

Customer satisfaction: 8.7
Complaint record: 6.0
Sales and contracts: 7.0
Licensing: 8.5
Legal record: 10.0

#10 in Pacific Northwest pest control PURCOR Pest Solutions

Door-to-door sales:: Not found
Ownership:: PE-backed
Confidence:: High

PURCOR Pest Solutions has 8,948 Google reviews across 11 PNW listings, averaging 4.8. Its BBB profiles show 12 complaints in the last three years; grades vary by branch.

4.8 ★ on Google (8,948)
BBB ratings by branch

PURCOR Pest Solutions at a glance
Legal name	Purcor Pest Solutions of Washington LLC (WA) / Purcor Pest Solutions of Oregon LLC (OR + Vancouver, WA)
Headquarters	Tampa, Florida²
Founded	2019²
Ownership	PE-backed; parent: Certus Pest, Inc. (CERTUS / Certus Home Services), backed by Imperial Capital (Toronto) and, since May 2024, Liberty Mutual Investments^{3, 4, 5, 6, +2}
PNW locations	7 in Washington, Oregon and Idaho See locations
Services	General pest; rodent; termite; mosquito; bed bug; wildlife control/exclusion; crawlspace cleanup/insulation/restoration; lawn and shrub care; weed control; commercial pest control
Sales model	Door-to-door: Not found See evidence
Licenses on file	9 records (Washington 4, Oregon 2, Idaho 3) See licenses
Website	purcorpest.com

Research notes on these facts (3)

Legal name: PURCOR operates in the PNW through two Delaware LLCs. WSDA lists Purcor Pest Solutions of Washington LLC (UBI 604679898, Puyallup + Seattle branches) and Purcor Pest Solutions of Oregon LLC (UBI 604683185, Vancouver Washington site). Oregon SOS shows the Oregon LLC was named PIONEER PEST MANAGEMENT LLC until 07-21-2021. Washington CCFS could not be checked directly (bot challenge); Washington UBIs come from WSDA (applicant-supplied) and OpenCorporates.
Headquarters: Tampa is the HQ of parent Certus (CERTUS SUPPORT CENTER, 4630 Woodland Corporate Blvd Ste 209, Tampa, Florida 33614 per certuspest.com). The PNW operating hub is 2533 Inter Ave, Puyallup, Washington (former Whitworth Pest Solutions building; mailing address of both PNW LLCs).
Founded: 2019 is the founding of the Certus/PURCOR platform (third-party directory). Predecessor PNW companies are much older: Able Pest Control (founded 1956), Whitworth Pest Solutions (1981), Halt Pest Control (1990), Mathis Exterminating (since 1992 per PURCOR). PURCOR’s Seattle page says ‘A Seattle Exterminator Since 1992’ (company claim).

Our research

How we scored it

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 using only verified records. Each line below is a figure or deduction from our scoring run of October 11, 2026, linked to the records it relies on.

Handshake Score breakdown for PURCOR Pest Solutions
Factor	Weight	Score
Customer satisfaction	30%	8.7
Complaint record	20%	6.0
Sales and contract fairness	20%	7.0
Licensing and compliance	15%	8.5
Legal and regulatory record	15%	10.0
Handshake Score		8.0/10

Customer satisfaction 8.7/10 · 30% of the score

Google 4.84 across 8,948 PNW reviews^{19, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30}
Other platforms 4.43/5 (BBB reviews 3.7, BBB reviews 4.6, BBB reviews 5.0)
- BBB — Puyallup, Washington (BBB profile 1000141783)³²
- BBB — Vancouver, Washington / Portland, Oregon (BBB profile 1000151982)³⁴
- BBB — Seattle, Washington (BBB profile 1000188394)³⁵
Blended 4.68/5

Complaint record 6.0/10 · 20% of the score

12 BBB complaints in 3 yrs ÷ 8,948 (PNW Google review total) = 1.3 per 1,000 → 8.5^{17, 20, 43, 44, 45, 46, 55, 56}
−1.56 of 12 complaints unanswered^{17, 20, 43, 44, 45, 46, 55, 56}
−1BBB grade F^{17, 20, 43, 44, 45, 46, 55, 56}

Sales and contract fairness 7.0/10 · 20% of the score

−112-month minimum term
- Review excerpt, Google — Seattle, Washington: “THERE IS A CANCELLATION FEE OF $250 if you cancel within a year. Sharing here to…²²
- Review excerpt, Google — Puyallup, Washington: “Please read the contract before you sign it. The cancellation fee is $250 if you stop…¹⁹
- Two separate Google reviewers (Seattle and Puyallup listings) report a $250 cancellation fee if service is cancelled in the first year.…¹⁹
−2Early-cancellation fee $250
- Two separate Google reviewers (Seattle and Puyallup listings) report a $250 cancellation fee if service is cancelled in the first year.…¹⁹
- Review excerpt, Google — Seattle, Washington: “THERE IS A CANCELLATION FEE OF $250 if you cancel within a year. Sharing here to…²²
- Review excerpt, Google — Puyallup, Washington: “Please read the contract before you sign it. The cancellation fee is $250 if you stop…¹⁹

Licensing and compliance 8.5/10 · 15% of the score

−0.5Business registration revoked/dissolved: Oregon SOS: Purcor Pest Solutions of Oregon LLC authority administratively revoked (reinstatement amended 12-01-2025)
- Oregon · Oregon Secretary of State – Business Registry · 1754221-96⁴⁹
−0.5Business registration revoked/dissolved: Idaho SOS: Purcor Pest Solutions of Oregon LLC foreign registration administratively revoked
- Idaho · Idaho Secretary of State (via OpenCorporates, secondary) · 0003874751⁵³
−0.5Insurance certificate shown expired: WSDA record for Purcor Pest Solutions of Oregon LLC (Vancouver Washington) shows SPI insurance ‘08/01/2025 (expired)’
- Washington · Washington State Department of Agriculture (WSDA) – Pesticide Licensing · 66611 (Commercial Applicator, Eric Brett Boam)⁴⁸

Legal and regulatory record 10.0/10 · 15% of the score

No deductions: the record shows no scored problems for this factor.

Workplace score 4.5/10 · not part of the Handshake Score

We rate how companies treat employees separately, from employee-review sites, and keep it out of the Handshake Score.

Employee rating 2.80/5 (Indeed 2.8 from 44)
- Indeed (employee reviews)⁶⁰

How we review companies Handshake Score v1.2.1 (rules v1.0.5, confidence v1.2.1)

What customers say

We recorded 23 review profiles on 6 platforms and 69 verbatim excerpts. Ratings and counts are as each site showed them on the date retrieved.

Customer ratings of PURCOR Pest Solutions by platform and location
Platform and scope	Rating	Reviews	Link
GoogleVancouver, WashingtonIn score	4.9/5	4,340	View
GoogleSeattle, WashingtonIn score	4.8/5	1,502	View
GooglePuyallup, WashingtonIn score	4.7/5	1,159	View
GooglePortland, OregonIn score	4.9/5	834	View
GoogleOlympia, WashingtonIn score	4.9/5	511	View
Googleservice-area listing, WashingtonIn score	4.6/5	231	View
GoogleBoise, IdahoIn score	4.8/5	149	View
GoogleSalem, OregonIn score	4.8/5	134	View
Googleservice-area listing, WashingtonIn score	4.3/5	83	View
Googleservice-area listing, WashingtonIn score	3.0/5	4	View
Googleservice-area listing, WashingtonIn score	1.0/5	1	View
Googleservice-area listing, Idaho	—	—	View
BBBPuyallup, Washington (BBB profile 1000141783)In score	3.67/5	12	View
BBBVancouver, Washington / Portland, Oregon (BBB profile 1000151982)In score	4.56/5	9	View
BBBSeattle, Washington (BBB profile 1000188394)In score	5.0/5	14	View
BBBBoise, Idaho (BBB profile 1000177327)	3.0/5	2	View
Listen360 (company-commissioned customer survey feed)Puyallup, Washington listing (reviewers in Seattle/Eastside/Snohomish)	—	1,467	View
Listen360 (company-commissioned customer survey feed)Puyallup, Washington listing (reviewers in Tacoma/Olympia/Kitsap)	—	2,166	View
Listen360 (company-commissioned customer survey feed)Vancouver, Washington listing (reviewers in Portland metro/SW Washington)	—	1,976	View
Listen360 (company-commissioned customer survey feed)Vancouver, Washington listing (reviewers in Boise/Treasure Valley, Idaho)	—	384	View
Trustpilotnational (purcorpest.com)	0.0/5	0	View
PissedConsumernational (no PNW reviews)	—	2	View
Facebooknational page (@purcorpest)	—	—	View

All figures retrieved October 11, 2026. “In score” marks the profiles counted in the customer-satisfaction factor.

Notes on these figures (8)

9 profiles: Excerpts are from Google’s default (‘Most relevant’) ordering; headless sorting by Newest/Lowest failed. Only 5 reviews load without login.
Google, service-area listing, Washington; Google, service-area listing, Washington; Google, service-area listing, Idaho: Small service-area listing; reviews not collected.
BBB, Vancouver, Washington / Portland, Oregon (BBB profile 1000151982): All 9 reviews are dated 09/11/2025–10/27/2025, a burst that may reflect a review-solicitation drive.
BBB, Seattle, Washington (BBB profile 1000188394): All 14 reviews are 5 stars; the 10 visible are dated 01/07/2026–02/10/2026, shortly after the profile opened (10/15/2025), suggesting solicited reviews.
4 profiles: Listen360 is a survey tool the company uses. It shows no star rating and the feed is curated, so it is not an independent review platform. All visible recent entries are positive.
Trustpilot, national (purcorpest.com): Claimed profile (Aug 2024) with 0 reviews; TrustScore 0 shown because there are no reviews.
PissedConsumer, national (no PNW reviews): Two reviews, from Iron River, Michigan (Dec 13, 2024; late/duplicate billing) and Venice, Florida (Aug 22, 2023; lawn died). Neither is in the PNW, so no excerpts are stored.
Facebook, national page (@purcorpest): Public page shows ‘635 followers • 16 following’ and a Pembroke Pines, Florida contact. No reviews/recommendations visible without login.

What reviewers praise

Google, 8 listings^{19, 21, 22, 23, +5}

Named technicians praised (Jody, Taylor, Michael) — Vancouver, Washington
Responsive wildlife/rodent help — Vancouver, Washington
Thorough, professional technicians — Seattle, Washington
Rodent exclusion / crawlspace sealing praised — Puyallup, Washington
Named technicians praised — Puyallup, Washington
Named technicians praised (Jody, Richard) — Portland, Oregon
Technicians call ahead and explain work (Saundra, Josh, Austin) — Olympia, Washington
Individual technicians praised — service-area listing, Washington
Fast response to wasp/bee emergencies — Boise, Idaho
Named technician praised (Joseph/JJ) — Boise, Idaho
Technicians explain treatments, on time — Salem, Oregon
Long-time quarterly customers satisfied (older reviews) — service-area listing, Washington

BBB, 3 profiles^{32, 34, 35}

Long-term customers satisfied with routine service — Puyallup, Washington
Technicians friendly and explain work — Puyallup, Washington
Responsive, knowledgeable technicians — Vancouver, Washington / Portland, Oregon
Long-term residential and rental customers — Vancouver, Washington / Portland, Oregon
Prompt same-day/next-day response — Seattle, Washington
Pre/post-visit notifications and reports — Seattle, Washington
Rodent and ant control — Seattle, Washington

Listen360 (company-commissioned customer survey feed), 2 profiles^{36, 37, 38, 39}

Punctual, friendly technicians — Puyallup, Washington listing; Vancouver, Washington listing
Advance notice and service reports — Puyallup, Washington listing; Vancouver, Washington listing

What reviewers criticize

Google, 5 listings^{19, 21, 22, 23, +1}

Billing after cancellation / hard to cancel — Vancouver, Washington
Price raised without notice — Vancouver, Washington
AI voice phone system — Vancouver, Washington
$250 first-year cancellation fee not disclosed by account manager — Seattle, Washington
Vague explanation of treatment — Seattle, Washington
$250 first-year cancellation fee — Puyallup, Washington
Tech missed requested treatment — Puyallup, Washington
Inflexible scheduling; tech sent after cancellation — Portland, Oregon
Missed inspection appointments — service-area listing, Washington
Poor office/customer service — service-area listing, Washington
Corporate, revenue-focused feel after acquisition — service-area listing, Washington

BBB, 2 profiles^{32, 34}

Missed appointments and no callbacks — Puyallup, Washington
Crawlspace insulation sold before rodent problem fixed — Puyallup, Washington
Sales/call-centre promises not kept — Puyallup, Washington
Unresponsive when problems arise — Vancouver, Washington / Portland, Oregon

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

★★★★☆Google, Vancouver, Washington · about 4 months before Oct 11, 2026
“The service tech Michael Grayson was friendly and reached out quickly when I had a question about the service he provided. I am happy with the service. I only gave it 4 stars because they raised the price without any notification”
Jeff W.Read on Google
★★☆☆☆Google, Vancouver, Washington · about a month before Oct 11, 2026
“Consumers beware, while the technicians at this company do a fantastic job. The inability to cancel service and ongoing billing of unauthorized services and unwillingness to resolve the issue is the reason for this negative review. I am writing to formally request a full refund for unauthorized…”
Matt H.Read on Google
★★★★★Google, Vancouver, Washington · about 5 months before Oct 11, 2026
“Our technician Jody and PURCOR have been wonderful to work with. They've been incredibly responsive, communicative, and timely. We have been having some squirrel issues walking on our roof for the past year or so and recently we noticed that they had gotten into our attic and made a home there.…”
Kevin G.Read on Google
★☆☆☆☆Google, Vancouver, Washington · about 6 months before Oct 11, 2026
“Tried to call to set up a quote. It uses AI voice to try to set it up. Could not get past my street. It would just ask me to confirm if *insert street here* was the right street address. I would confirm and it would just ask me again. After 6 times I just hung up.”
LDRead on Google
★★★★★Google, Vancouver, Washington · about a month before Oct 11, 2026
“Taylor is an absolute pleasure to work with - I’m grateful he is our regular technician.”
Pete A.Read on Google
★★☆☆☆Google, Seattle, Washington · about 3 months before Oct 11, 2026
“The scheduling and follow-up appointments were prompt, and I appreciated the office staff answering my questions during the initial process. Unfortunately, the treatment experience itself was disappointing. There was very little explanation of the inspection findings, the treatment plan, or what…”
Nancy N.Read on Google
★★★★★Google, Seattle, Washington · about a month before Oct 11, 2026
“. I had a great experience! The service was excellent, He was friendly and professional, and everything was handled very smoothly. The quality was better than I expected, and I really appreciated the attention to detail. I would definitely recommend Purcor if I could guarantee people would receive…”
Donna W.Read on Google
★☆☆☆☆Google, Seattle, Washington · about 2 months before Oct 11, 2026
“THERE IS A CANCELLATION FEE OF $250 if you cancel within a year. Sharing here to hopefully save others. Read the fine print. Our account manager conveniently left out this information when I explicitly asked if there was a fee to cancel when I agreed to a recurring service. (My fault for being…”
C.M. M.Read on Google
★★★★★Google, Seattle, Washington · about 2 months before Oct 11, 2026
“I have lived here in the Pacific Northwest for nine years, this team was the best pest control team that I have worked with during that time. They were diligent. They explained everything that they did, and they discussed with me preventative measures to take in the future I’m really grateful that…”
Jeff P.Read on Google
★☆☆☆☆Google, Puyallup, Washington · about a month before Oct 11, 2026
“Please read the contract before you sign it. The cancellation fee is $250 if you stop service in the first year. Wouldn't never use them again. Tech came to the house to swap rodent traps. Walked past a small colony of ants, that I happen to put down ant bait. Didn't do anything, didn't write a…”
Earl Z.Read on Google
★★★★★Google, Seattle, Washington · about 4 months before Oct 11, 2026
“Terry provides outstanding service! He is reliable, professional, and takes great pride in his work. My lawn has never looked better. He pays attention to detail, always arrives on time, and goes above and beyond to make sure everything looks perfect. I highly recommend Terry to anyone looking for…”
Jerell B.Read on Google
★☆☆☆☆Google, Portland, Oregon · about 3 months before Oct 11, 2026
“AWFUL scheduling and communication. Constant issues with scheduling. I was away from home in February when my service was due, so canceled. I got it rescheduled and completed for March. They insisted on staying on THEIR quarterly schedule and wanted to come back a month early, no flexibility. I…”
Meghan B.Read on Google
★★★★★Google, Puyallup, Washington · about 3 months before Oct 11, 2026
“Michael and Don came to our house and did an excellent job blocking out the entry points of our crawl space areas to help with the mice/rat problem we had been dealing with. They were quick and efficient and communicated throughout the process very well. Highly recommend these guys and company.”
Nick A.Read on Google
★☆☆☆☆Google, service-area listing, Washington · about 2 months before Oct 11, 2026
“We had two inspections scheduled within the same week, and nobody showed both times. Not a great way to obtain new customers!”
Katrina W.Read on Google
★★★★★Google, Puyallup, Washington · about 6 months before Oct 11, 2026
“I had exclusion service. They took care of any possible areas that mice could enter my home. I have not had a problem since.”
Kathleen L.Read on Google
★☆☆☆☆Google, service-area listing, Washington · about 9 months before Oct 11, 2026
“Communication be damned, this isn't your local trustworthy pest control company. This is a mega corporation hell bent on maximizing revenue without regard for your interests or even your written agreement.”
G S.Read on Google
★★★★★Google, Puyallup, Washington · about a year before Oct 11, 2026
“After an ant inspection and treatment with which we are very pleased (reviewed previously), we had Kyle come out to assess our moth issues. I have been tackling them on my own and he understood I was unlikely to have him set us up on program before I see the results of my work. He generously…”
Linda W.Read on Google
★☆☆☆☆Google, service-area listing, Washington · about 2 years before Oct 11, 2026
“Do not use this company. Their customer service is terrible. I have been a customer since September 2020. I have paid a monthly fee which is supposed to include quarterly visits and on-demand visits upon discovery of pests. I had an appointment scheduled for today from 8 am to 11:30 am, but no one…”
KoKo H.Read on Google
★★★★★Google, Puyallup, Washington · about 3 years before Oct 11, 2026
“I called Taylor a Super Hero today when he helped us with a huge hornets nest. What an adrenaline rush to handle big situations like that. He’s always so kind and very knowledgeable. Thank you Taylor.”
Thyra M.Read on Google
★☆☆☆☆BBB, Puyallup, Washington · August 22, 2025
“Horrible experience. ... the tech missed our first appointment (we were advised to call after hours if they didn't show, which led to no response).”
Lauren B.Read on BBB
★★★★★Google, Portland, Oregon · about a month before Oct 11, 2026
“I work at Sunnyside Village Apartments and cannot say enough great things about Jody. His service is always above and beyond. Rain or shine, he always has a great attitude and is ready to help with any pest control needs we have. He is incredibly knowledgeable, professional, and confident in his…”
Kait P.Read on Google
★☆☆☆☆BBB, Puyallup, Washington · April 24, 2025
“Weeks passed with no follow-up. When I called in December, they apologized and said someone would be out. Instead, a salesman showed up, gave me another quote, and told me the insulation I had just paid for was already destroyed.”
Derrick W.Read on BBB
★★★★★Google, Portland, Oregon · about 3 months before Oct 11, 2026
“Richard is the most customer friendly and efficient. I appreciate all that he does. He goes out of his way to make you understand all that he has done. He is a fantastic representative of your company”
C W.Read on Google
★☆☆☆☆BBB, Puyallup, Washington · January 10, 2025
“I called 5 times to talk to supervisor and got no return call. Sent 5 emails regarding this problem too. No response. Cancelled all my services with them today. Not a reliable company.”
Janet A.Read on BBB
★★★★★Google, Portland, Oregon · about 4 months before Oct 11, 2026
“You are lucky if you have Jody as your technician. He prides in his work and goes above and beyond to ensure I’m happy with my service. I frequently get solicited for other providers and always communicate how happy I am.”
Delia L.Read on Google
★☆☆☆☆BBB, Vancouver, Washington / Portland, Oregon · October 27, 2025
“I would NEVER use this company again!!! They do not respond to your needs and Lie to your face when trying to smooth things over. Run and don't turn back!”
Michelle S.Read on BBB
★★★★★Google, Portland, Oregon · about a month before Oct 11, 2026
“Richard was prompt and friendly and very knowledgeable. I’m thankful that he’ll be able to come back and finish the job for me next week.”
Linda R.Read on Google
★☆☆☆☆BBB, Boise, Idaho · January 7, 2025
“They call it the healthy home inspection and they send an inspector to the house. He is nothing more than a sales person. They claim you need your insulation replaced due to mice nesting under your home and in your attic.”
John D.Read on BBB
★★★★★Google, Olympia, Washington · about 5 months before Oct 11, 2026
“Saundra is their best technician! She always takes great of our home. She always calls before she comes so I can get prepared.”
Leanne N.Read on Google
★★★★★Google, Olympia, Washington · about 7 months before Oct 11, 2026
“Saundra was an excellent technician- checked in before starting to make sure I understood what she was doing. I’ve been very happy with Purcor and highly recommend.”
Maureen F.Read on Google
★★★★★Google, Olympia, Washington · about a year before Oct 11, 2026
“Josh was very patient and set us up with service the next day. Austin gave me a courtesy call and showed up when expected. He was polite and knowledgeable. He did his job with professionalism and answered all of my questions. I haven’t seen an ant since he left and now he’s kind of my new Hero!…”
Beth Z.Read on Google
★★★★★Google, Olympia, Washington · about a year before Oct 11, 2026
“Grateful for the callback service that I received from Saundra Wheaton today. I understand that it’s spider season and I live in a wooded area. However, Saundra took the time to explain measures, I can take to help keep the spiders away to the best of my ability. And she provided excellent service…”
Delisa K.Read on Google
★★★★★Google, Olympia, Washington · about 2 years before Oct 11, 2026
“Josh is an excellent tech with Purcor. We are always so happy with his service. He is timely, communicative, and extremely thorough. He answers any and all questions and makes sure to review any service notes before leaving. I always appreciate his service appointments and feel confident about our…”
Kate C.Read on Google
★★★★★Google, service-area listing, Washington · about 5 years before Oct 11, 2026
“I like the technician that comes to my house he is very professional and does a great job. However, the office staff leaves much to be desired; their phone etiquette is poor at best, they sometime forget to submit billing for services. I have used Halt for pest control for over 10 years and…”
Billy H.Read on Google
★★★★★Google, service-area listing, Washington · about 6 years before Oct 11, 2026
“I have used Halt on more than one occasion to take care of home pests. At my previous home we had the tiny odorous ants and Halt was very effective at removing them from the home. At my current home, I've had them come out for inspections and have found their review thorough and well thought out.…”
Tamara W.Read on Google
★★★★★Google, Boise, Idaho · about 4 months before Oct 11, 2026
“Bees had invaded our house with no warning and these guys cleared their schedule so we weren't driven out for more than a day. Azing customer service, very friendly, and reasonable prices. Signed up for the affordable monthly treatment to keep our home protected year round Highly recommend!!”
Laurana A.Read on Google
★★★★★Google, Boise, Idaho · about 2 months before Oct 11, 2026
“This is the only company that would get up on my roof to get to the second level to take down a massive wasp nest. Including almost 10 other ones. The other companies wouldn't even get up on a ladder. My tech was quick, efficient & listened to my concerns, & knew exactly what he was doing. Even…”
B B.Read on Google
★★★★★Google, Boise, Idaho · about 3 months before Oct 11, 2026
“Joseph aka Jj is the best pest control in the treasure valley. He always gives his best expert advice/tips. Listens to all our needs and executes every time! Would highly recommend him as your service expert.”
Monique R.Read on Google
★★★★★Google, Boise, Idaho · about 7 months before Oct 11, 2026
“I have been with Purcor for many years now. Joseph my service tech is knowledgeable and very professional. The services they provide are thorough and rarely do they have to come out between the standard quarterly visits to address issues. I highly recommend Purcor.”
Rob G.Read on Google
★★★★★Google, Boise, Idaho · about 2 months before Oct 11, 2026
“Michael did the first treatment, particularly getting rid of several wasp nests!! Set up bait boxes and did a very thorough job knocking down cobwebs, etc. Very happy with our first experience with PURCOR and Michael!!”
Judith M.Read on Google
★★★★★Google, Salem, Oregon · about 7 months before Oct 11, 2026
“Don was very knowledgeable And kind and respectful of our property. He communicated everything about our service and gave helpful hints about moving to the area. He did a fantastic job and we are very happy with his performance. Highly recommend this company and its services”
JD V.Read on Google
★★★★★Google, Salem, Oregon · about 7 months before Oct 11, 2026
“Kevin's visit was great. He was on time, efficient, friendly and helpful even while doing some unpleasant tasks. We are pleased and hopefully our pest issue will be resolved.”
Darlene C.Read on Google
★★★★★Google, Salem, Oregon · about 9 months before Oct 11, 2026
“We’ve had a great experience working with Ethan. He’s consistently professional, friendly, and respectful of our home. He takes time to answer questions, explains the process clearly, and offers helpful prevention tips we can use between visits. Most importantly for us, he’s very mindful about pet…”
Jessica B.Read on Google
★★★★★Google, Salem, Oregon · about 9 months before Oct 11, 2026
“Mike was great. Very friendly. Identified the problem quickly, explained the treatment and took care of it efficiently. Would be happy to have him return”
Tracy O.Read on Google
★★★★★Google, Salem, Oregon · about 7 months before Oct 11, 2026
“Richard is very professional, explained everything in great deal and is very pleasant to work with!🙂”
Shelley F.Read on Google
★★★★★Google, service-area listing, Washington · about 8 years before Oct 11, 2026
“These guys are great. I have rotating service four times a year with them and have not had a mouse or rat problem since using Dominion. One time they came and I meant to tell them of a yellow jacket nest in my house siding but forgot and discovered later with a knock at the door where the service…”
EllenRead on Google
★★★★★Google, service-area listing, Washington · edited about 6 years before Oct 11, 2026
“The people at Dominion are not only professional but friendly as well. Where I live requires me to keep my gate to my backyard locked at all times. Dominion has been awesome about emailing me ahead of time for my quarterly visits with a window of time so I can plan on being at home during the…”
Sean M.Read on Google
★★★★★Google, service-area listing, Washington · about 8 years before Oct 11, 2026
“We have had quarterly service from Dominion Pest Control for many years after having had other pest control services routinely before that. Dominion Pest Control is outstanding! They analyzed our home and gave us a clear report of the things they recommended we do to prevent problems with rodents…”
TyGail F.Read on Google
★★★★★Google, service-area listing, Washington · about 8 years before Oct 11, 2026
“We have worked with Dominion for the past couple of years in our condo community for both pest control & rodent control. Our service tech Lucinda is amazing. The office staff is on top on schedule exceptions for us. The rates are competitive. We highly recommend!”
Mary G.Read on Google
★★★★★Google, service-area listing, Washington · about 7 years before Oct 11, 2026
“This company is outstanding. Does great work & reasonably priced. Highly recommend!! We have been utilizing their quarterly service on our home & rental house. It all started with sugar ants. Toby is our technician, and he is absolutely wonderful!! He even stops into Unit A at our rental to…”
Kelly G.Read on Google
★★★★★BBB, Puyallup, Washington · March 10, 2026
“We have enjoyed reliable pest control service from Purcor for several years and gladly recommend them for periodic insect and rodent control.”
Hal B.Read on BBB
★★★★★BBB, Puyallup, Washington · January 27, 2026
“We use Purcor services a few times a year to control pests on the shrubbery in our yard. Our technician is friendly, knowledgeable and leaves a detailed explanation of services completed after each visit.”
GJ T.Read on BBB
★★★★★BBB, Puyallup, Washington · September 18, 2025
“I have been with Purcor since they bought the previous company I contracted to do my pest control. I was skeptical at first but over the past few years, they have done good work and always responded appropriately and professionally”
Ryan A.Read on BBB
★★★★★BBB, Vancouver, Washington / Portland, Oregon · October 8, 2025
“WE had Purcor Pest Control install new insulation and vaper barrier under our crawl space due to mice nesting. They were very professional and did the job in one day.”
James L.Read on BBB
★★★★★BBB, Vancouver, Washington / Portland, Oregon · September 22, 2025
“Fantastic service across my rental property portfolio for the past 10 years!”
Lee G.Read on BBB
★★★★★BBB, Vancouver, Washington / Portland, Oregon · September 15, 2025
“I have had this service for over 5 years mainly for treatment of seasonal ants. My experience with them has been great.”
Rose W.Read on BBB
★★★★★BBB, Seattle, Washington · February 10, 2026
“Jamarcus has handled our rodent problem with professionalism. He is cheerful and courteous, and keeps us informed every step of the way.”
David E.Read on BBB
★★★★★BBB, Seattle, Washington · February 5, 2026
“I've been a customer of this business for many years. I receive a quarterly visit. They notify me before and after each visit. Their technicians are thorough and curious.”
Elizabeth F.Read on BBB
★★★★★BBB, Seattle, Washington · January 9, 2026
“Their estimator, REMOVED, met me onsite to inspect all the affected areas and explained what was causing the issue. Their proposal was very well detailed and once the proposal was approved, they scheduled the work right away.”
Lizzy K.Read on BBB
★★★★★BBB, Boise, Idaho · January 22, 2026
“Provided excellent service and worked around our schedule. The level of knowledge and customer service demonstrated was above and beyond. Purcor has been an amazing company to our business.”
Dexter Y.Read on BBB
Listen360 (company-commissioned customer survey feed), Puyallup, Washington listing · September 26, 2026
“I appreciate the communication before and after the service. One thing you could do to improve is provide a map of where the rodent bait stations are located on our property”
R.S.R.K.M.Read on Listen360
Listen360 (company-commissioned customer survey feed), Puyallup, Washington listing · September 5, 2026
“I have been a customer for many years (10) and my home stays pest free”
Linda J.Read on Listen360
Listen360 (company-commissioned customer survey feed), Puyallup, Washington listing · October 1, 2026
“Prompt service Knowledgeable front man ( Dustin ) Good explanation of the process”
A.F.Read on Listen360
Listen360 (company-commissioned customer survey feed), Puyallup, Washington listing · October 7, 2026
“You have a wonderful technician in Quintin and the response was so timely.”
B.D.F.Read on Listen360
Listen360 (company-commissioned customer survey feed), Puyallup, Washington listing · September 30, 2026
“Friendly and low-touch, also detailed reports about activity so we can track when/where there is an issue popping up.”
R.G.Read on Listen360
Listen360 (company-commissioned customer survey feed), Vancouver, Washington listing · September 22, 2026
“The staff is courteous and thorough most of the time. Have only had one service provider who had to come back because he didn't verity the address and went to the wrong address.”
J.H.Read on Listen360
Listen360 (company-commissioned customer survey feed), Vancouver, Washington listing · October 1, 2026
“worked very hard to remedy what was going on underneath our home.”
Debbie C.Read on Listen360
Listen360 (company-commissioned customer survey feed), Vancouver, Washington listing · July 11, 2026
“Always dependable and efficient. Haven’t seen a bug on our property or inside of the house for 15 years!”
Nancy & Stan B.Read on Listen360
Listen360 (company-commissioned customer survey feed), Vancouver, Washington listing · August 4, 2026
“I always receive notification one day ahead of service being scheduled. I also get a text message when you’re on your way.”
R.F.Read on Listen360

Better Business Bureau

BBB record for PURCOR Pest Solutions
BBB rating	F (Puyallup) / C- (Vancouver) / A+ (Seattle) / C- (Boise)^{43, 44, 45, 46}
Accredited	No
Complaints, last 3 years	12
BBB customer reviews	3.67/5 average from 12 reviews
Retrieved	October 11, 2026

12 = sum of the four PNW profiles’ 3-year totals (7 Puyallup + 4 Vancouver + 0 Seattle + 1 Boise). Filed in last 12 months: 2 + 1 + 0 + 0 = 3. BBB does not show a ‘closed in 12 months’ figure on these profiles.

Scored: Complaint record (−1.5, −1)

Complaint themes

Billing for services not performed or after cancellation
Unreturned calls / hard to cancel (AI phone bot mentioned)
Rodent problems persisting despite recurring service
Crawlspace insulation/remediation upsell disputes and billing errors
Salesperson statements not matching contract terms

BBB profiles

Main profileView
Puyallup, Washington – 2533 Inter Ave Bldg 1 Ste D132 (Purcor Pest Solutions of Washington LLC; South Puget Sound / Tacoma–Olympia area; former Whitworth Pest Solutions site) · F · not accredited · 7 complaints in 3 yearsView
Recorded: “BBB Rating F Reasons for rating Failure to respond to 4 complaint(s) filed against business 7 complaint(s) filed against business”
Vancouver, Washington – 6103 NE St James Rd Ste A; profile text names ‘Purcor Pest Solutions of Oregon LLC’ (Portland/Vancouver branch; ex-Pioneer Pest Management entity) · C- · not accredited · 4 complaints in 3 yearsView
Recorded: “BBB Rating C- Reasons for rating Failure to respond to 1 complaint(s) filed against business 4 complaint(s) filed against business ... Purcor Pest Solutions of Oregon LLC offers pest control services.”
Seattle, Washington – 450 Alaskan Way S Ste 200-269 (WSDA-listed Seattle branch of Purcor Pest Solutions of Washington LLC; Seattle/Eastside, ex-Eco Elite/Dominion/Able/Mathis) · A+ · not accredited · 0 complaints in 3 yearsView
Recorded: “BBB Rating A+ ... BBB File Opened: 10/15/2025 Business Started: 7/1/2021”
Boise, Idaho – 999 W Main St Ste 113 (Treasure Valley; ex-Perx Pest Control market) · C- · not accredited · 1 complaint in 3 yearsView
Recorded: “BBB Rating C- Reasons for rating Failure to respond to 1 complaint(s) filed against business Length of time business has been operating”

Contracts and sales practices

Door-to-door sales: Not found

No evidence of neighborhood door-to-door canvassing in the PNW was found: no D2D/summer-sales job posts, no solicitor-permit records (permit search was not possible without web search), and no reviews describing a cold-call rep at the door. PURCOR sells through inbound calls (an AI voice phone system is mentioned in several reviews), commissioned outside-sales ‘territory’ reps who do property inspections, technician lead commissions, and post-visit ‘Healthy Home Inspection’ upsells (crawlspace insulation, exclusion). The current Paylocity board (19 openings, October 11, 2026) lists no PNW sales role; one Outside Sales posting shows the location ‘Puyallup, WA, FL’ while the job list shows it as ‘Deland, Fl’, so its location is ambiguous. One 2024 BBB complaint says a ‘representative from Purcor came to my door, stating he was there to service my property’. That describes a service tech on a cancelled account, not a sales rep. Several reviewers describe ‘account manager’ or ‘salesman’ promises that did not match the contract (cancellation fee, pricing, taxes).

“Outside Sales Professional ... You'll receive an assigned territory, company vehicle, lead opportunities, structured training, and a proven sales process. ... Earn 20% commission on recurring service sales”
recruiting.paylocity.com · retrieved October 11, 2026¹³
“plus monthly performance bonuses and commissions on every lead you generate — uncapped.”
recruiting.paylocity.com · retrieved October 11, 2026¹⁴
“Generate incremental revenue through outbound scheduling of Healthy Home Inspections and balance collections.”
indeed.com · retrieved October 11, 2026¹⁵
“They call it the healthy home inspection and they send an inspector to the house. He is nothing more than a sales person.”
bbb.org · retrieved October 11, 2026¹⁶
“During my initial conversation with the salesman, I asked many questions.”
bbb.org · retrieved October 11, 2026¹⁷

Contract terms and pricing

Company FAQ: service agreement with quarterly visits; free return if pests come back between visits (company claim).¹⁸
“We have a service agreement with quarterly visits included that ensures all pests are controlled and kept out of your home. If they return, we also return to handle the problem at no additional cost.”
Two separate Google reviewers (Seattle and Puyallup listings) report a $250 cancellation fee if service is cancelled in the first year. These are customer reports; the contract itself was not seen.¹⁹
“Please read the contract before you sign it. The cancellation fee is $250 if you stop service in the first year.”
Scored: Sales and contract fairness (−1, −2)
A Vancouver/Portland BBB complainant reports crawlspace remediation costs of approximately $5,100 and $5,850 (2025) plus ~$168 per recurring visit (customer report).²⁰
“Initial remediation work was completed on:4/30/2025 totaling approximately $5,100 5/12/2025 totaling approximately $5,850 ... at approximately $168 per visit”
A Puyallup-profile BBB complainant (July 2026) reports an initial service charge of $107.02 and a monthly fee of $64.86 (customer report).¹⁷
“The initial service charge was $107.02 ... I had been charged my monthly service fee ($64.86).”
Company job post says its retention team’s target is to retain 25–35% of customers who call to cancel. This is national (Tampa call centre) and shows a structured retention/save process at cancellation.¹⁵
“Retain = 25–35% of customers contacting to cancel service.”

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Licenses and registrations for PURCOR Pest Solutions
State	Authority and type	Number	Status	Expires	Source
Washington	Washington State Department of Agriculture (WSDA) – Pesticide LicensingCommercial Applicator company license – Purcor Pest Solutions of Washington LLC (UBI 604679898); DBAs: Action Pest Control, Dominion Pest Control Services, Mathis Exterminating, Mathis Pest Control, Pete’s Spray Services, Whitworth Pest Solutions; branches Puyallup and Seattle; 35 company-employed Commercial Operators	66611 (Commercial Applicator, Eric Brett Boam)	Renewed	12/31/2026	⁴⁷
Washington	Washington State Department of Agriculture (WSDA) – Pesticide LicensingCommercial Applicator company license – Purcor Pest Solutions of Oregon LLC (UBI 604683185), site 6103 NE St James Rd #A Vancouver Washington; 16 Commercial Operators listed (5 shown expired 12/31/2025); CA insurance expires 08/16/2027; SPI insurance shown ‘08/01/2025 (expired)’Scored: Licensing and compliance (−0.5)	66611 (Commercial Applicator, Eric Brett Boam)	Renewed	12/31/2026	⁴⁸
Oregon	Oregon Department of Agriculture – Pesticide licensingCommercial Pesticide Operator – CERTUS INC dba PURCOR (Vancouver Washington 98663)	AG-L1066018CPO	Active	31-DEC-26	⁶
Oregon	Oregon Secretary of State – Business RegistryForeign LLC (Delaware) – PURCOR PEST SOLUTIONS OF OREGON LLC (formerly PIONEER PEST MANAGEMENT LLC until 07-21-2021); principal place of business 6103 NE St James Rd Ste A, Vancouver Washington; manager Dave BradfordScored: Licensing and compliance (−0.5)	1754221-96	ACT (ADMINISTRATIVE REVOKE AUTHORITY 02-23-2023; REINSTATEMENT AMENDED 12-01-2025)	Next renewal 12-11-2026	⁴⁹
Washington	Washington Secretary of State (via OpenCorporates, secondary)Foreign LLC (Delaware) – PURCOR PEST SOLUTIONS OF WASHINGTON LLC; registered agent Corporation Service Company	UBI 604679898	Active	Not shown	⁵⁰
Washington	Washington Secretary of State (via OpenCorporates, secondary)Foreign LLC (Delaware) – PURCOR PEST SOLUTIONS OF OREGON LLC registered in Washington	UBI 604683185	Active	Not shown	⁵¹
Idaho	Idaho Secretary of State (via OpenCorporates, secondary)Foreign LLC – PURCOR PEST SOLUTIONS OF WASHINGTON LLC (registered address 2533 Inter Ave, Puyallup)	0006578808	Active Existing (initial filing 3 Dec 2025)	Not shown	⁵²
Idaho	Idaho Secretary of State (via OpenCorporates, secondary)Foreign LLC – Purcor Pest Solutions of Oregon LLC (6103 NE St James Rd, Vancouver)Scored: Licensing and compliance (−0.5)	0003874751	Inactive Revoked (Administrative), 13 Aug 2024	Not shown	⁵³
Idaho	Idaho State Department of Agriculture – pesticide applicator licensingNot verified – the ISDA public lookup searches individual applicators by name/number only; no company search	Not shown	Not shown	Not shown	⁵⁴

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

October 11, 2026 · Washington (BBB Great West + Pacific) · Complaint summaryScored: Complaint record (−1.5, −1)
BBB Puyallup, Washington profile (Purcor Pest Solutions of Washington LLC, 2533 Inter Ave): rating F; 7 complaints in 3 years (2 in last 12 months); 4 complaints the business failed to respond to. Themes include billing for services not performed/after cancellation, unreturned calls, crawlspace restoration billing disputes, a lawn damaged by the wrong pesticide, and rodent problems despite service. Some complaints on this profile may concern non-PNW PURCOR branches (see entity notes).¹⁷
October 11, 2026 · Washington and Oregon (BBB Great West + Pacific) · Complaint summaryScored: Complaint record (−1.5, −1)
BBB Vancouver, Washington profile (Purcor Pest Solutions of Oregon LLC; Portland/Vancouver branch): rating C-; 4 complaints in 3 years (1 in last 12 months); 1 the business failed to respond to. Themes: rodent infestations despite long-term service, subcontracted crawlspace remediation with poor coordination, unresponsive follow-up. Two are marked resolved: in one the business offered a partial refund and the customer later reported it was resolved to their satisfaction; in the other the customer reported receiving a $75 refund.²⁰
October 11, 2026 · Idaho (BBB Great West + Pacific) · Complaint summaryScored: Complaint record (−1.5, −1)
BBB Boise, Idaho profile: rating C-; 1 complaint in 3 years (0 in last 12 months), no published details; rating reasons: failure to respond to 1 complaint and length of time in business.⁵⁵
October 11, 2026 · Washington (BBB Great West + Pacific) · Complaint summaryScored: Complaint record (−1.5, −1)
BBB Seattle, Washington profile (file opened 10/15/2025): rating A+; 0 complaints.⁵⁶
July 3, 2024 · Federal – C.D. California · LawsuitN/A
Michael McCready v. Responsible Pest Control Inc. (C.D. Cal., 2:24-cv-05670): suit with nature of suit ‘442 Civil Rights: Jobs’, removed from Riverside County Superior Court by defendant Certus Pest Inc. on Jul 3, 2024; ‘Purcor Pest Control’ is listed as a party. The docket closed Jul 5, 2024 via intradistrict transfer; CourtListener search shows the continuing case 5:24-cv-01396 with a stipulated protective order filed Jan 29, 2026. Outcome unknown. California, not PNW.^{8, 58, 59}
February 23, 2023 · Oregon · PermitN/A
Oregon SOS lists ‘ADMINISTRATIVE REVOKE AUTHORITY’ on 02-23-2023 and ‘REINSTATEMENT AMENDED’ on 12-01-2025 for Purcor Pest Solutions of Oregon LLC; status now ACT. This is a business-registry action, not a pesticide enforcement action; the registry does not state the reason.⁴⁹
October 7, 2022 · Federal – M.D. Florida · LawsuitN/A
Rentokil North America, Inc. v. Certus Pest, Inc. (M.D. Fla., 8:22-cv-02311): breach-of-contract complaint seeking injunctive relief and damages against Certus Pest, Inc. and nine individuals (including David S. Bradford). Ended by stipulation of dismissal and an order dismissing the case on Feb 17, 2023. The terms and subject were not visible without PACER. National, parent-level, not PNW-specific.⁵⁷

Workplace

Workplace score: 4.5/10. It is not part of the Handshake Score.

Employee ratings of PURCOR Pest Solutions
Platform	Rating	Reviews	Link
Indeednational (all PURCOR locations)Retrieved October 11, 2026Work-life balance 3 · Pay and benefits 3.1 · Job security and advancement 2.8 · Management 2.8 · Culture 2.8 · Work wellbeing score 59Per-review star ratings were not visible in the page text. No D2D sales-rep reviews; the sales reviews are from the Tampa call centre and West Palm Beach.	2.8/5	44	View
GlassdoorRetrieved October 11, 2026Blocked (HTTP 403 ‘Humans only’ bot check); URL guessed and not confirmed.	—	—	View

What employees praise

Indeed, national profile⁶⁰

Pay can be good
Decent equipment (Vancouver)
Tampa call-centre/sales staff positive about coaching

What employees criticize

Indeed, national profile⁶⁰

Distrust of senior/corporate leadership (multiple Puyallup reviews)
Unrealistic route workload and time-per-stop targets
Pay structure changes

Mentions, awards and claims

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

Satisfaction guarantee: free return visits if pests return between scheduled visits.⁶⁷
Serving Seattle since 1992 (via its acquired predecessors).⁶⁸
Uses eco-friendly products safe for children and pets.⁶⁷
Agents available 24/7; 10% off for scheduling online.⁶⁹
Parent Certus Home Services: ‘one of the fastest-growing pest control companies in the country with 36 branches across 10 states’.¹⁴
Supports military transitions through the NPMA SkillBridge program.⁷
Lists 29 acquired brands as ‘Our Brands’, including PNW companies Able, Mathis, Whitworth, Eco Elite, Crawlspaces Elite, Dominion, Echelon, Good News, Halt, Pioneer and Perx.⁷⁰

Mentions

Reddit threads are listed under On Reddit.

Pest Management Professional (PMP) · Trade press · August 19, 2020 · Neutral toneRead
Certus acquires Whitworth Pest Solutions
Certus buys Puyallup-based Whitworth (founded 1981) and lists its earlier PNW acquisitions (Pioneer, Dominion, Perx, Halt, Mathis, Eco Elite).
“Guilford, Conn.-based Certus Pest has purchased Puyallup, Wash.-based Whitworth Pest Solutions. Terms were not disclosed, but this acquisition continues Certus’ expansion throughout the Pacific Northwest.”
Pest Management Professional (PMP) · Trade press · July 21, 2020 · Neutral toneRead
Certus adds Halt Pest Control
Certus buys Beaverton, Oregon-based Halt (founded 1990, 15 employees, then QualityPro and GreenPro certified).
“Founded in 1990 by Rob McMaster, Halt provides pest management services to the Portland metro area. The company has 15 employees, all of whom are staying with Certus. Halt is a QualityPro- and GreenPro-certified company.”
Pest Management Professional (PMP) · Trade press · July 7, 2021 · Neutral toneRead
Certus expands Washington presence
Certus buys Kent, Washington-based Able Pest Control (founded 1956) and describes its Imperial Capital backing.
“Orlando, Fla.-based Certus Pest has purchased Able Pest Control, headquartered in Kent, Wash.”
Pest Management Professional (PMP) · Trade press · December 21, 2020 · Neutral toneRead
Certus names northwest market president
Certus hires Tanya Wittig as president of its northwest market.
“Guilford, Conn.-based Certus Pest has hired Tanya Wittig as president for its northwest market.”
Pest Management Professional (PMP) · Trade press · September 29, 2023 · Neutral toneRead
Certus acquires Year Around Termite & Pest Control
A California acquisition; the article confirms PURCOR is Certus’s brand.
“Year Around Termite & Pest Control was acquired through Certus’ PURCOR Pest Solutions brand.”
Pest Management Professional (PMP) · Trade press · February 3, 2021 · Neutral toneRead
Certus acquires Bryant Pest Control
An Arizona deal; the article repeats Certus’s PNW acquisition list as of early 2021.
“Certus entered the pest control market in 2019 in the Pacific Northwest with its first two acquisitions: Mathis Exterminating, Puget Sound, Wash., and Eco Elite Pest Control, Seattle, Wash.”
PrivSource (deal database) · Other · May 21, 2024 · Neutral toneRead
Liberty Mutual Investments and Imperial Capital Invest in Certus Pest Control
Growth investment in Certus from Liberty Mutual Investments plus a follow-on investment from Imperial Capital. It also lists 2025 deals folded into PURCOR.
“The capital will fund M&A-driven expansion across Certus's 21 branches in eight states and scale the platform's operations and systems.”
Built In · Directory · Date not shown · Neutral toneRead
PURCOR Pest Solutions company profile
Directory lists HQ Tampa, 874 employees and founding year 2019.
“HQ Tampa 874 Total Employees Year Founded: 2019”
CourtListener · Other · October 7, 2022 · Negative toneRead
Rentokil North America, Inc. v. Certus Pest, Inc. (docket)
A federal breach-of-contract suit by Rentokil against Certus and individuals, dismissed by stipulation in Feb 2023.
“Cause: 28:1332 Diversity-Breach of Contract Nature of Suit: 190 Contract: Other”
CourtListener (RECAP) · Other · December 21, 2025 · Neutral toneRead
Artstock d/b/a Artist & Craftsman Supply bankruptcy creditor listing
PURCOR (Seattle P.O. box) is listed as a creditor of a commercial customer in a Chapter 11 case. This confirms commercial accounts and a remittance address that moved from Seattle to Jacksonville, Florida.
“Previous Address: Purcor Pest Solutions P.O. Box 35019 Seattle, WA 98124-3419, New Address: Purcor Pest Solutions P.O. Box 600607 Jacksonville, FL 32260-0607.”
Pest Management Professional (PMP) · Trade press · June 2, 2020 · Neutral toneRead
Certus expands to Arizona via acquisition
An Arizona deal (Responsible Pest & Scorpion Control). The article dates the Perx Pest Control (Meridian, Idaho) acquisition to days before June 2, 2020 and lists Idaho, Washington and Oregon among Certus’s states.
“The acquisition follows just days after Certus announced its acquisition of Meridian, Idaho-based Perx Pest Control.”

On Reddit

1 Reddit thread found mentioning PURCOR Pest Solutions (search run October 12, 2026).

It is tied to a place in Washington, Oregon or Idaho.

We searched Reddit directly for PURCOR OR Purcor (7 posts returned) and read each post’s title and opening text. Comment threads weren’t fetched yet. Reddit threads are shown for context and aren’t part of the Handshake Score, except that first-hand Pacific Northwest reports of terms misstated at the sale or of ignored no-soliciting signs count toward sales and contract fairness, like any other report.

r/Termites · May 13, 2025 · Neutral toneRead on Reddit
Have termites - am I getting the right treatment?
A Seattle homeowner says PURCOR identified Formosan subterranean termites in an unfinished basement and quoted one-time trenching and injection plus ongoing bait stations, and asks whether that treatment is right.
“I had a company called Purcor out today and they confirmed Formosan subterranean termites.”
Seattle, Washington · First-hand experience

Locations

7 locations on file in Washington (4), Oregon (2), Idaho (1).

PURCOR Pest Solutions locations in the Pacific Northwest
City	Address	Phone	Source
Puyallup, Washington	2533 Inter Ave Ste D132, Puyallup, Washington 98372Purcor Pest Solutions of Washington LLC main WSDA site; former Whitworth Pest Solutions building	(253) 904-0267	^{43, 47}
Seattle, Washington	450 Alaskan Way S Suite 200-269, Seattle, Washington 98104WSDA branch of Purcor Pest Solutions of Washington LLC	(206) 970-3439	^{45, 47}
Vancouver, Washington	6103 NE St James Rd Ste A, Vancouver, Washington 98663Purcor Pest Solutions of Oregon LLC; serves Portland metro + SW Washington	(360) 803-8020	^{44, 48}
Portland, Oregon	4949 S Macadam Ave #6, Portland, Oregon 97239	Not shown	²³
Olympia, Washington	3441 Harvard Dr SE, Olympia, Washington 98503	Not shown	²⁴
Salem, Oregon	161 High St SE #254, Salem, Oregon 97301	Not shown	²⁷
Boise, Idaho	999 W Main St Ste 113, Boise, Idaho 83702	(208) 900-6298	⁴⁶

What we couldn’t verify

Overall confidence in this score: High, 7 of 11 points.

Where it fell short of full marks:

8,948 Pacific Northwest Google reviews behind customer satisfaction (10,000 or more earns full points).
Verifier rated the legal and regulatory record medium (high earns a point).
Verifier corrected or removed 19.9% of the items checked (10% or fewer earns a point).
20 independent websites cited (25 or more earns a point).

How confidence is set

Verifier’s confidence by section
Identity	High
Licensing	High
Legal and regulatory	Medium
Customer reviews	High
BBB	High
Employee reviews	Medium
Mentions	Medium
Sales model	Medium

Gaps in the record

Gap-fill web search (6 queries, October 12, 2026) covered Reddit, PNW news and AG/FTC/settlement terms; it did not cover Angi/HomeAdvisor/Thumbtack/Porch/Nextdoor/Birdeye profile discovery, solicitor-permit records, or Glassdoor URL confirmation (still open).
Reddit: searched directly on October 12, 2026 through the SociaVault Reddit search API (query: PURCOR OR Purcor): 7 posts returned, 1 about this company, 1 tied to the Pacific Northwest. The thread is listed in the On Reddit section. Only post titles and opening text were read; comment threads weren’t fetched yet. Two earlier web searches surfaced no Reddit threads naming PURCOR.
Yelp blocked (HTTP 403) on guessed business URLs; Glassdoor blocked (403 ‘Humans only’).
Washington Secretary of State CCFS uses a Cloudflare Turnstile challenge, so it was not used. Washington entity data (UBI 604679898 / 604683185) comes from WSDA (applicant-supplied UBI) and OpenCorporates (secondary). Idaho SOS data also comes via OpenCorporates.
Idaho ISDA pesticide lookup searches individual applicators only; no PURCOR company license could be verified in Idaho.
PCT Online (pctonline.com) pages returned empty content to both tools, so PCT articles (e.g. Aardvark acquisition, ‘Catching up with Certus’) could not be used.
No AG, FTC, consent-order or AVC action naming PURCOR or Certus Pest was found in three web searches (October 12, 2026) or on the Washington AG site (empty search page). Washington, Oregon and Idaho AG and state-agriculture enforcement databases were not queried directly, so this is not exhaustive.
Google Maps: headless sort by Newest/Lowest failed; excerpts are the 5 ‘Most relevant’ reviews visible without login, with relative dates only. Seattle and the service-area listings returned partial data on some runs.
Google ratings/counts for all listings were re-confirmed on each listing’s place page by the verifier on October 11, 2026 (unchanged).
No QualityPro/GreenPro/NPMA certification could be verified on an issuer site for PURCOR (QualityPro finder 404). Halt Pest Control was QualityPro/GreenPro in 2020 per PMP; current status unknown.
Contract documents (length, auto-renew, cancellation fee) were not seen; the $250 first-year cancellation fee comes only from two Google reviews.
Echelon and Good News acquisition dates were not found.
CourtListener shows dockets only; complaint contents (Rentokil v. Certus) are behind PACER.

Open questions

WSDA shows the SPI (structural pest inspector) insurance for Purcor Pest Solutions of Oregon LLC as ‘08/01/2025 (expired)’ while the license is ‘Renewed’; WSDA’s note says a current insurance certificate must be on file or the license is invalid. Confirm with WSDA whether a newer certificate is on file before publishing anything about it.
Two Puyallup-profile BBB complaints (Nov 2024 Allerclean customer; Jun 2024 ‘St. [redacted] grass’) may come from non-PNW branches; the F grade may partly reflect them.
No Idaho (ISDA) company pesticide license could be checked; the ISDA lookup searches individuals only.
Door-to-door status stays ‘unknown’: solicitor-permit, Reddit and news searches were not possible without web search. Update October 12, 2026: Reddit has since been searched directly (SociaVault Reddit search API); see the Reddit gap.
Phones differ between WSDA (company-supplied) and BBB/Google for Puyallup, Seattle and Vancouver; both are recorded.
The 4.6 (231) and 4.3 (83) Google listings show no address (legacy Halt/Dominion listings); their branch is unknown.

Sources

70 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1.Company websitepurcorpest.com · Company facts · Retrieval date not recorded
2.builtin.comCompany facts · Retrieved October 11, 2026
3.mypmp.netCompany facts · Retrieved October 11, 2026
4.mypmp.netCompany facts · Retrieved October 11, 2026
5.privsource.comCompany facts · Retrieved October 11, 2026
6.mylicense.oda.state.or.usCompany facts · Retrieved October 11, 2026
7.purcorpest.comCompany facts · Retrieved October 11, 2026
8.courtlistener.comCompany facts · Retrieved October 11, 2026
9.mypmp.netCompany facts · Retrieved October 11, 2026
10.mypmp.netCompany facts · Retrieved October 11, 2026
11.purcorpest.comCompany facts · Retrieved October 11, 2026
12.purcorpest.comCompany facts · Retrieved October 11, 2026
13.recruiting.paylocity.comContracts and sales · Retrieved October 11, 2026
14.recruiting.paylocity.comContracts and sales · Retrieved October 11, 2026
15.indeed.comContracts and sales · Retrieved October 11, 2026
16.bbb.orgContracts and sales · Retrieved October 11, 2026
17.bbb.orgContracts and sales · Retrieved October 11, 2026
18.purcorpest.comContracts and sales · Retrieved October 11, 2026
19.google.comContracts and sales · Retrieved October 11, 2026
20.bbb.orgContracts and sales · Retrieved October 11, 2026
21.Google — Vancouver, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
22.Google — Seattle, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
23.Google — Portland, Oregongoogle.com · Customer reviews · Retrieved October 11, 2026
24.Google — Olympia, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
25.Google — service-area listing, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
26.Google — Boise, Idahogoogle.com · Customer reviews · Retrieved October 11, 2026
27.Google — Salem, Oregongoogle.com · Customer reviews · Retrieved October 11, 2026
28.Google — service-area listing, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
29.Google — service-area listing, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
30.Google — service-area listing, Washingtongoogle.com · Customer reviews · Retrieved October 11, 2026
31.Google — service-area listing, Idahogoogle.com · Customer reviews · Retrieved October 11, 2026
32.BBB — Puyallup, Washington (BBB profile 1000141783)bbb.org · Customer reviews · Retrieved October 11, 2026
33.BBB — Puyallup, Washington (BBB profile 1000141783)bbb.org · Customer reviews · Retrieved October 11, 2026
34.BBB — Vancouver, Washington / Portland, Oregon (BBB profile 1000151982)bbb.org · Customer reviews · Retrieved October 11, 2026
35.BBB — Seattle, Washington (BBB profile 1000188394)bbb.org · Customer reviews · Retrieved October 11, 2026
36.Listen360 (company-commissioned customer survey feed) — Puyallup, Washington listing (reviewers in Seattle/Eastside/Snohomish)reviews.listen360.com · Customer reviews · Retrieved October 11, 2026
37.Listen360 (company-commissioned customer survey feed) — Puyallup, Washington listing (reviewers in Tacoma/Olympia/Kitsap)reviews.listen360.com · Customer reviews · Retrieved October 11, 2026
38.Listen360 (company-commissioned customer survey feed) — Vancouver, Washington listing (reviewers in Portland metro/SW Washington)reviews.listen360.com · Customer reviews · Retrieved October 11, 2026
39.Listen360 (company-commissioned customer survey feed) — Vancouver, Washington listing (reviewers in Boise/Treasure Valley, Idaho)reviews.listen360.com · Customer reviews · Retrieved October 11, 2026
40.Trustpilot — national (purcorpest.com)trustpilot.com · Customer reviews · Retrieved October 11, 2026
41.PissedConsumer — national (no PNW reviews)pissedconsumer.com · Customer reviews · Retrieved October 11, 2026
42.Facebook — national page (@purcorpest)facebook.com · Customer reviews · Retrieved October 11, 2026
43.BBBbbb.org · BBB · Retrieved October 11, 2026
44.Vancouver, Washington – 6103 NE St James Rd Ste A; profile text names ‘Purcor Pest Solutions of Oregon LLC’ (Portland/Vancouver branch; ex-Pioneer Pest Management entity)bbb.org · BBB · Retrieved October 11, 2026
45.Seattle, Washington – 450 Alaskan Way S Ste 200-269 (WSDA-listed Seattle branch of Purcor Pest Solutions of Washington LLC; Seattle/Eastside, ex-Eco Elite/Dominion/Able/Mathis)bbb.org · BBB · Retrieved October 11, 2026
46.Boise, Idaho – 999 W Main St Ste 113 (Treasure Valley; ex-Perx Pest Control market)bbb.org · BBB · Retrieved October 11, 2026
47.Washington State Department of Agriculture (WSDA) – Pesticide Licensingagr.wa.gov · Licensing and registrations · Retrieved October 11, 2026
48.Washington State Department of Agriculture (WSDA) – Pesticide Licensingagr.wa.gov · Licensing and registrations · Retrieved October 11, 2026
49.Oregon Secretary of State – Business Registryegov.sos.state.or.us · Licensing and registrations · Retrieved October 11, 2026
50.Washington Secretary of State (via OpenCorporates, secondary)opencorporates.com · Licensing and registrations · Retrieved October 11, 2026
51.Washington Secretary of State (via OpenCorporates, secondary)opencorporates.com · Licensing and registrations · Retrieved October 11, 2026
52.Idaho Secretary of State (via OpenCorporates, secondary)opencorporates.com · Licensing and registrations · Retrieved October 11, 2026
53.Idaho Secretary of State (via OpenCorporates, secondary)opencorporates.com · Licensing and registrations · Retrieved October 11, 2026
54.Idaho State Department of Agriculture – pesticide applicator licensingapplicatorlicensing.isda.idaho.gov · Licensing and registrations · Retrieved October 11, 2026
55.Idaho (BBB Great West + Pacific)bbb.org · Legal and regulatory · Retrieved October 11, 2026
56.Washington (BBB Great West + Pacific)bbb.org · Legal and regulatory · Retrieved October 11, 2026
57.Federal – M.D. Floridacourtlistener.com · Legal and regulatory · Retrieved October 11, 2026
58.Federal – C.D. Californiacourtlistener.com · Legal and regulatory · Retrieved October 11, 2026
59.Federal – C.D. Californiacourtlistener.com · Legal and regulatory · Retrieved October 11, 2026
60.Indeed (employee reviews)indeed.com · Workplace · Retrieved October 11, 2026
61.Glassdoor (employee reviews)glassdoor.com · Workplace · Retrieved October 11, 2026
62.Certus names northwest market presidentmypmp.net · Mentions, awards and claims · Retrieved October 11, 2026
63.Certus acquires Bryant Pest Controlmypmp.net · Mentions, awards and claims · Retrieved October 11, 2026
64.Artstock d/b/a Artist & Craftsman Supply bankruptcy creditor listingcourtlistener.com · Mentions, awards and claims · Retrieved October 11, 2026
65.Certus expands to Arizona via acquisitionmypmp.net · Mentions, awards and claims · Retrieved October 12, 2026
66.Have termites - am I getting the right treatment?reddit.com · Mentions, awards and claims · Retrieved October 12, 2026
67.purcorpest.comMentions, awards and claims · Retrieved October 11, 2026
68.purcorpest.comMentions, awards and claims · Retrieved October 11, 2026
69.purcorpest.comMentions, awards and claims · Retrieved October 11, 2026
70.purcorpest.comMentions, awards and claims · Retrieved October 11, 2026

How we scored it

Customer satisfaction 8.7/10 · 30% of the score

Complaint record 6.0/10 · 20% of the score

Sales and contract fairness 7.0/10 · 20% of the score

Licensing and compliance 8.5/10 · 15% of the score

Legal and regulatory record 10.0/10 · 15% of the score

Workplace score 4.5/10 · not part of the Handshake Score

What customers say

What reviewers praise

Google, 8 listings19, 21, 22, 23, +5

BBB, 3 profiles32, 34, 35

Listen360 (company-commissioned customer survey feed), 2 profiles36, 37, 38, 39

What reviewers criticize

Google, 5 listings19, 21, 22, 23, +1

BBB, 2 profiles32, 34

In reviewers’ words

Better Business Bureau

Complaint themes

BBB profiles

Contracts and sales practices

Door-to-door sales: Not found

Contract terms and pricing

Licensing and registrations

Legal and regulatory record

Workplace

What employees praise

Indeed, national profile60

What employees criticize

Indeed, national profile60

Mentions, awards and claims

Awards and certifications

What the company says about itself

Mentions

On Reddit

Locations

What we couldn’t verify

Gaps in the record

Open questions

Sources

Google, 8 listings^{19, 21, 22, 23, +5}

BBB, 3 profiles^{32, 34, 35}

Listen360 (company-commissioned customer survey feed), 2 profiles^{36, 37, 38, 39}

Google, 5 listings^{19, 21, 22, 23, +1}

BBB, 2 profiles^{32, 34}

Indeed, national profile⁶⁰

Indeed, national profile⁶⁰