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How do I cancel TriGuard Pest Control, and is there a cancellation fee?

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Editor · Research and verification: Handshake Research Desk

As of October 11, 2026, TriGuard Pest Control’s own terms or statements set a 12-month minimum term. TriGuard Pest Control’s published terms say: “customer agrees to pay an early termination fee of up to 75% of the remaining contract value ($75 minimum).” Service continues after the initial term until you cancel. Its terms require written notice to cancel (30 days).

What the record says about cancelling TriGuard Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

  • A discounted initial service is tied to at least one year of service. Cancelling early triggers an early termination fee of up to 75% of the remaining contract value ($75 minimum).14

    “customer agrees to pay an early termination fee of up to 75% of the remaining contract value ($75 minimum)”

  • Cancelling within the 72-hour rescission window may still require paying the full, undiscounted cost of the initial service. The terms also say the buyer can cancel before midnight of the third business day unless services are already completed.14

    “If cancellation occurs during the 72 hour right of recession clause, customer agrees that they may be required to pay the full cost of the initial service, as quoted on the service contract, before promotional discounts are applied.”

  • In a BBB complaint response, the company said a 12-month quarterly agreement is 5 services (1 initial + 4 quarterly). After the term, service continues until cancelled with 30 days’ written notice.9

    “a 12 month quarterly agreement which is for 5 total services, 1x initial and 4x quarterly services and that upon completion of the initial service agreement services will continue on their regular schedule until cancelled with a 30 day written notice.”

  • The company says some agreements are 18 months. In one BBB complaint the customer was invoiced an $854.95 early cancellation charge.9

    “This agreement is for an initial period of 18 Months”

In customers’ words

Excerpts cited for the minimum term, fee or cancellation method, quoted exactly.

  • “I then received an email from TriGuard Pest Control, LLC REMOVEDstating I owe $689.93 (75% of $834 + Tax).”

    BBB complaint · 10/31/2025 · complainant (BBB)

    Read on the site

  • “Sales is very high pressure.Then you receive a contract that you signed Then they do services but they do not work.When you cancel they say I owe 75% of whats left on the contract.”

    BBB complaint · 05/08/2024 · complainant (BBB)

    Read on the site

How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. TriGuard Pest Control’s score on this factor: 4.5 out of 10.

  • 12-month minimum term9, 14

    Counted in the score: −1

  • Early-cancellation fee 75% of remaining balance14, 26, 29

    Counted in the score: −3

  • Auto-renews9

    Counted in the score: −0.5

  • Customer accounts of terms misstated at the sale (2 documented)17, 24

    Counted in the score: −1

Sources

The sources cited on this page, numbered as in the full list on the TriGuard Pest Control review. Dates are when our researchers retrieved each page.

  1. 9.bbb.orgContracts and sales · Retrieved October 11, 2026
  2. 14.triguardpestcontrol.comContracts and sales · Retrieved October 11, 2026
  3. 17.Google — Caldwell, Idaho (Boise branch / HQ)google.com · Customer reviews · Retrieved October 11, 2026
  4. 24.Other — Poyst aggregator (Renton, Washington; mirrors Google reviews)poyst.com · Customer reviews · Retrieved October 11, 2026
  5. 26.BBBbbb.org · BBB · Retrieved October 11, 2026
  6. 29.BBBbbb.org · BBB · Retrieved October 11, 2026