WeDoCreepy Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

One BBB file found (search results for WeDoCreepy and Home Guard Pest Control show only this Escondido file). Only 1 of the 8 complaints in the last 3 years is published; it was answered. Unanswered count for the 7 unpublished complaints is not shown.

Scored: Complaint record, Sales and contract fairness (−2, −2)

Complaint themes

• Cancellation fee after a door-to-door sign-up (published complaint)

BBB profiles

• Main profile · AView

Door-to-door sales: Yes

Rated yes: three independent first-hand customer reports (BBB complaint July 12, 2024 / Angi Amanda N.; Angi and BBB Shan N., 2024; BBB Mike T., 2025) describe sales representatives selling at the door or in the neighborhood with low first-service promotions ($5, $20), and the company’s own BBB reply refers to the account’s sales rep. A San Marcos Reddit post (snippet only) describes the same. No door-to-door recruiting page was found: the careers page lists no open positions and asks for technicians only (https://wedocreepy.com/careers/, “No Open Positions Right Now”). The company also sells inbound (free estimate, book online, refer-a-friend).

• “On June 5, 2024, a Sales Representative visited our home and sold us a pest control service, claiming there was a $20 promotion to sign up.”

  bbb.org · retrieved October 28, 2026⁷

  First-hand BBB complaint (Order Issues, Answered). The same customer posted the story on Angi.

• “They came by knocking the door and said first month is just $5 but asked us to sign for 1 year contract.”

  angi.com · retrieved October 28, 2026⁸

  First-hand Angi review (Shan N.); the same reviewer posted on BBB.

• “They came to my neighborhood offering a $20 special.”

  bbb.org · retrieved October 28, 2026⁹

  First-hand BBB review (Mike T.).

• “I spoke with our sales rep REMOVEDand he tried calling to clear this all up but wasn't able to make contact with you.”

  bbb.org · retrieved October 28, 2026⁹

  Company’s own BBB reply to Pamela V. refers to the account’s sales rep.

• “Anyone else have an aggressive sales guy come to their door and then turn cold as soon as he realized you weren't signing the 1 year contract?”

  reddit.com · retrieved October 28, 2026¹⁰

  Search-result title “We Do Creepy (formerly Home Guard): r/SanMarcosCA”; Reddit page not fetched. Context only; post date not visible.

Contract terms and pricing

• Company FAQ: no contract required; ongoing plans are month-to-month with no long-term lock-in; cancel anytime.¹¹

  “Do I need to sign a contract? No. Ongoing plans are month-to-month with no long-term lock-in. Cancel anytime.”

  Scored: Sales and contract fairness (−1)

• Current special offer: 50% off the initial service when signing up for a yearly contract (valid through December 31, 2026).¹²

  “Enjoy half off your initial service when you sign up for a yearly contract.”

  Scored: Sales and contract fairness (−1)

• Current special offer: $50 off the initial service when signing an annual mosquito/pest control agreement.¹²

  “Save $50 on your initial service when you sign an annual mosquito/pest control agreement.”

• Company’s own BBB reply (March 17, 2026): the customer’s quarterly plan at $45/month was part of a one-year service agreement; the signed agreement says early termination before the end of the one-year term may include a fee covering discounted services already provided; the company calls this standard for its annual plans. No fee amount stated.⁹

  “the agreement signed at the time of enrollment outlines that early termination prior to completion of the one-year term may include a fee to cover the discounted services already provided. This is standard for annual service plans”

  Scored: Sales and contract fairness (−2, −1)

• Homepage: Quarterly (4 visits/yr, “most popular”), Bi-monthly (6) and Monthly (12) plans; 50% off the first treatment with new-customer sign-up for an Annual Protection Plan (valid thru Dec 31, 2026); pricing quoted per home after a free walkthrough.⁶

  “with new customer sign-up for an Annual Protection Plan”

  Scored: Sales and contract fairness (−1)

• Published Terms of Use (last updated June 30, 2026) cover use of the site and the company’s services; they set California law and San Diego County venue and contain no arbitration or class-action-waiver clause, no renewal clause and no cancellation clause. The company’s BBB reply refers to a separate agreement signed at enrollment, which is not published.²

  “These Terms are governed by California law, with venue in San Diego County, California.”

• Guarantee: free re-treatment between scheduled visits if pests return.⁶

  “If you notice pests between regularly scheduled treatments, just give us a call at (760) 690-2260. We will return and re-treat the property for free.”

• Company’s own BBB reply (September 19, 2024): no cancellation fee is charged when the company cannot control the pest issue after being given the chance to fix it.⁹

  “We do stand by our word that if we are unable to control your pest issues and you have given us the opportunity to try to rectify that we would never ask you to pay a cancellation fee.”

• Company’s own BBB reply (September 10, 2024): a quarterly plan at $129 per quarter, billed as $43 per month; that account was closed with no additional fees.⁹

  “You were set up on a quarterly service plan with a charge of $129 per quarter. We break this charge down to a monthly charge of $43.”

• Customer-reported early-cancellation fees (first-hand, all on Escondido-scoped BBB/Angi profiles): $430 demanded on canceling (BBB, Jason C., 2026); a $100 fee plus the $300 discount if she terminated, as she describes her contract (BBB, Leslie M., 2025); $300 demanded to cancel (BBB, Pamela V., 2024); $309 demanded to cancel = $100 cancellation fee + $209 owed (BBB complaint July 12, 2024 / Angi Amanda N.). The company closed the Pamela V. and complaint accounts with no fees. Shan N.’s $195 (Angi/BBB 2024) is shown in Angi’s job-cost field and is not recorded here as a cancellation fee.^{7, 8}

  “they are demanding $309 to cancel the contract, which was signed under false pretenses and is undated.”

  Scored: Sales and contract fairness (−2)

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB, Mountain West & Pacific Southwest · Complaint summaryScored: Complaint record

  BBB, Mountain West & Pacific Southwest file for WeDoCreepy.com (alternate name Home Guard Pest Control Inc; 305 Enterprise St Ste 2, Escondido; file opened 1/27/2011): 8 complaints in the last 3 years, 0 in the last 12 months, rating A, not accredited. One complaint text is published (July 12, 2024, Order Issues, Answered: door-to-door sale, cancellation fee, closed with no fee).⁷

• October 28, 2026 · California county agricultural commissioners (via DPR) · EnforcementN/A

  California county agricultural commissioner administrative civil penalties (DPR file, incidents September 1, 2024 to August 31, 2026): no rows for “Home Guard”, “HomeGuard”, “creepy”, “wedo”, SPCB PR 6025, BR 5770 or DPR PCM 38977. Absence finding only; older penalties are not in the file.²¹

• October 28, 2026 · California Attorney General · EnforcementN/A

  California Attorney General press releases: keyword searches for “Home Guard” and “WeDoCreepy” returned no releases naming the company. Absence finding only.²²

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

No employee reviews on file.

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Family-owned and locally owned, in business since 2010; owners Riley and Leesa Edwards.⁵

• Insured and bonded.⁵

• Free re-treats between scheduled visits; “100% GUARANTEE”.⁶

• No high-pressure sales.⁵

• Technician within 24 hours of booking for most homes (the Terms of Use call this a goal, not a guarantee).¹¹

Mentions

• r/SanMarcosCA · Reddit · Date not shown · Negative toneRead

  We Do Creepy (formerly Home Guard)

  A San Marcos resident asks whether others had an aggressive door-to-door salesman who turned cold when they declined a one-year contract.

  “Anyone else have an aggressive sales guy come to their door and then turn cold as soon as he realized you weren't signing the 1 year contract?”

• r/chulavista · Reddit · Date not shown · Positive toneRead

  Recs for pest control service

  A Chula Vista commenter recommends Home Guard Pest Control for spider and bug control, beetles and termites (identity inferred from the name and San Diego County area; not confirmed on the page).

  “Home Guard Pest Control. $99 every other month for spider and bug control.”

• Yelp · Forum · October 22, 2022 · Mixed toneRead

  Is the product safe for pets? — We Do Creepy (Yelp Q&A)

  Yelp Q&A thread: one answer reports two company representatives who would not leave when asked; another reports over three years of service and recommends the company.

  “Two we do creepy representatives who would not leave when we asked them to leave & were extremely unprofessional and rude.”

Reddit hasn’t been searched for this company yet.

1 location on file in California (1).

Service area as the company states it: San Diego County, Orange County and the Inland Empire (Riverside and San Bernardino counties), all served from the Escondido office.

Overall confidence in this score: High, 7 of 11 points.

Where it fell short of full marks:

• 13 independent websites cited (25 or more earns a point).
• 4,167 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the legal and regulatory record medium (high earns a point).

How confidence is set

Gaps in the record

• Workplace: an Indeed employer page exists (https://www.indeed.com/cmp/Home-Guard-Pest-Control, seen in search results only, no rating in the snippet) but was not fetched because Indeed’s terms restrict automated access; no Glassdoor or RepVue profile was found. No employee ratings on file.
• Yelp (4.4 from ~738, snippet only) and Facebook (100% recommend from 1,142, snippet only) were not fetched (terms restrict automated access); not scored.
• Google: low-rated Google reviews could not be read (the logged-out view would not open the sort menu or the review search); excerpts are from the default order only.
• California business registry: the OpenCorporates record pages (entity number, status, filings) for HOME GUARD PEST CONTROL, INC. and HOME GUARD PEST CONTROL HIGH DESERT INC returned a browser check; bizfile Online is blocked. Status not verified; BBB shows incorporation 3/17/2010.
• Home Guard Pest Control High Desert Inc (same address) is unexplained: no license, listing or website found for it.
• SPCB discipline: the DCA license search (detail pages with documents) is blocked by Turnstile; guessed accusation PDF paths for PR 6025 (pr_6025_acc, pr-6025_acc, pr_6025_aacc, pr-6025_aacc) returned 404, which proves nothing. Qualifying operator and insurance/bond not visible in the bulk file.
• Courts: CourtListener served a human check; San Diego Superior Court has no free name search. Search-engine queries for lawsuits, settlements, class actions and the Attorney General found nothing naming the company. Not verified.
• Workplace safety: the OSHA establishment search is blocked; not checked.
• Service agreement: the agreement customers sign at enrollment (cited in the company’s BBB reply) is not published, so its auto-renewal, cancellation-channel and dispute terms are unknown.
• BBB: 7 of the 8 complaints in the last 3 years are unpublished; their topics and whether they were answered are unknown.
• Reddit threads (r/SanMarcosCA, r/chulavista) are search-snippet only; the pages were not fetched.
• A Facebook group post (“Beware of Homeguard Pest scam with door”, search snippet) concerns a company with an (855) number and itself says it “Might not be related to Home Guard Pest Control Inc”; not attributed to this company.
• No trade-press (PCT, PMP, CAPMA) coverage, awards or certifications found.

Open questions

• Minimum term: the company’s own statements conflict (FAQ month-to-month vs special-offers ‘yearly contract’ and the March 17, 2026 BBB reply’s ‘one-year service agreement’).
• Shan N. (BBB September 18, 2024) is the closest of the three misrepresentation counts; without it the count is 2 (-1 instead of -2).
• HOME GUARD PEST CONTROL HIGH DESERT INC (same Escondido address, OpenCorporates) remains unexplained: no SPCB row, listing or site found.