Fast Action Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Profile scope: Single BBB file covering the headquarters and its corporate-owned locations (all four offices are in California). Single file for the company (HQ plus corporate-owned locations; the company’s four offices are all in California). All 31 complaints are published on 4 pages (10, 10, 10 and 1); every published complaint has a business response, so unanswered = 0. The 4 not listed (May 22, 2026 treatment efficacy with a $149 cancellation fee reported by the customer; May 19, 2026 closing a deceased parent’s account; March 24, 2026 card billing; July 10, 2024 collections) contain no sales-conduct allegation about term, price or cancellation and no no-soliciting report. The BBB rating reason lists only the complaint count. No pattern-of-complaints alert. Complaint pages 1-4 and review page 1 were read on October 28, 2026 by our researchers; review page 3 was not read (connection failure, not retried).

Scored: Complaint record, Sales and contract fairness (−1, −2)

Complaint themes

• Term or cancellation fee not disclosed or misstated by door-to-door rep
• Early-cancellation fee disputes
• Tablet signature taken as a one-year agreement
• Billing and collections
• Incomplete service / exclusion work

BBB profiles

• Main profile · BView

Door-to-door sales: Yes

Yes: the company itself says it “operates a door-to-door sales team throughout the valley” and has “door to door teams” in summer (BBB replies, 2025-2026); founder Gary Evans started the business knocking doors (PCT 2023). Most BBB complaints since 2024 describe sales reps at the door signing customers on a tablet. Customers also come in by phone and online free-inspection requests (FAQ).

• “operates a door-to-door sales team throughout the valley”

  bbb.org · retrieved October 28, 2026⁷

  Company reply to a BBB review (M/M M., 02/17/2026).

• “During the summer months pest control company including ours have door to door teams.”

  bbb.org · retrieved October 28, 2026⁸

  Company reply to BBB complaint of 06/06/2025.

• “Evans said he started Fast Action in 2003 with another employee knocking door-to-door selling pest control services.”

  pctonline.com · retrieved October 28, 2026⁵

• “we are always looking for new, talented, and friendly office staff or those interested in a rewarding career in sales or pest extermination”

  fastactionpestcontrol.com · retrieved October 28, 2026⁹

• “Fast Action Pest Control had a door to door salesperson (REMOVED) soliciting business in our area.”

  bbb.org · retrieved October 28, 2026¹⁰

• “This company has field REMOVEDthat go door to door selling services.”

  bbb.org · retrieved October 28, 2026¹⁰

  Customer answer on BBB complaint of 05/08/2026.

• “came to my door offering more coverage at a lower rate than my current pest control service”

  angi.com · retrieved October 28, 2026¹¹

  Angi review (Eric H.).

• “Fast Action Pest Control. 134 followers. 63 following. Hiring for 2026”

  instagram.com · retrieved October 28, 2026¹²

  Instagram account handle “sellfastactionpest” (a sales-recruiting account); not opened (Instagram requires login). Context only.

Contract terms and pricing

• Residential recurring service is sold on a one-year (12-month) agreement; the discounted start-up price applies only with the annual agreement (company statements in BBB replies).^{7, 8, 10, 13}

  “we do not offer a $30 one-time service without a signed 12-month agreement”

  Scored: Sales and contract fairness (−1)

• Early-cancellation fee: company replies state a $100 early cancellation fee on 2024-2025 accounts (and halve it to $50 as a goodwill offer).⁸

  “This customer still has three service per her agreement this is why we have added $100 early cancelation fee.”

  Scored: Sales and contract fairness (−1)

• Other company-stated cancellation fees on 2025-2026 accounts: $149 (offered at $74), $200 and $300; the company describes the fee as recovering the initial-service discount given for the annual agreement.^{8, 10, 13}

  “The additional $200 charge is the cancellation fee that applies when the customer called to cancel the service.”

  Scored: Sales and contract fairness (−1)

• One-time (no-agreement) service is quoted at $365 (also $265-$325 depending on property).⁸

  “Our standard rate for a one-time service is $365.”

• Service plans: monthly and bimonthly service; price depends on property size, treatment and infestation.¹⁴

  “Fast Action Pest Control offers monthly and bimonthly (every other month) service.”

• Bimonthly service is billed in monthly installments, with a 30-day follow-up visit after the initial service.¹⁰

  “After that, your service will continue on a bimonthly schedule, with monthly billing to help spread out the cost.”

• Agreements are signed electronically at enrollment; a copy and a welcome letter covering the term, total cost and cancellation policy are emailed afterwards (company reply).⁷

  “Every customer receives a digital copy of all documents they sign at the time of enrollment.”

• Guarantee: pests between regular services are re-treated at no additional cost.¹⁴

  “If listed pests invade your home between regular services, just give us a call and we will have a state licensed service technician identify and treat appropriately at no additional cost.”

• Discounts: $100 off the initial service for new customers; 5% off for paying a year in advance; $25 referral credit.¹⁴

  “New customers can receive a $100 discount on the initial service just by mentioning that you saw it here on the website.”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB of Northeast California, Elk Grove headquarters file · Complaint summaryScored: Complaint record

  BBB rating B (reason shown: “31 complaint: s filed against business”); BBB Accredited since 7/21/2011. 31 complaints in the last 3 years, 16 in the last 12 months. All 31 complaints are published (November 6, 2023 to October 7, 2026, on 4 pages) and every one has a business response. Most concern door-to-door sign-ups: customers say they were not told of, or were told there was no, one-year agreement and early-cancellation fee. No pattern-of-complaints alert or government-action notice is shown.^{4, 13}

• May 28, 2025 · Solano County Agricultural Commissioner (California) · EnforcementScored: Licensing and compliance (−0.5)

  County agricultural commissioner civil penalty, Solano County, NOPA EA-48-2025-055 (structural civil penalty, SCP): $250 final fine against “FAST ACTION PEST CONTROL” (SPCB company registration PR 4760); code section 3CCR 6738; incident date May 28, 2025. A fine under $5,000 with no settlement, consent order or judgment.²⁵

  Same file; ca-penalties “Fast Action” and “4760”; one row; license number matches PR 4760. No rows for BR 5821 or BR 5899.

• February 18, 2025 · Sutter County Agricultural Commissioner (California) · EnforcementScored: Licensing and compliance (−0.5)

  County agricultural commissioner civil penalty, Sutter County, NOPA EA-51-2025-018 (structural civil penalty, SCP): $250 final fine against “FAST ACTION PEST CONTROL CORP” (SPCB branch office 5750, the Yuba City office); code section FAC 15204; incident date February 18, 2025. A fine under $5,000 with no settlement, consent order or judgment.²⁵

  One row for this NOPA; license number matches BR 5750. Dated by incident date (the file has no final-order date).

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• BBB Accredited Business, BBB of Northeast California, 2011⁴

  Source shown; issuer check not recorded

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Serving Northern California since 2003 from four locations (Elk Grove, Tracy, Yuba City, Fresno).⁶

• Veteran-owned and fully insured.³⁵

  Company claim, not verified.

• Technicians are paid above minimum wage.⁶

• About 18,000 customers and $9.9 million revenue (owner interview, 2023).⁵

• Opened a Fresno office in 2026.³

• Rodents are included in regular service.⁶

Mentions

• PCT (Pest Control Technology) · Trade press · May 18, 2023 · Positive toneRead

  Top 100: New to the List — Fast Action Pest Control

  Profile of founder Gary Evans on Fast Action’s PCT Top 100 debut (No. 79): started in 2003 selling door to door, 18,000 customers, $9.9M revenue, 100+ employees, new Elk Grove office in 2022.

  “Fast Action (No. 79) made it's first debut on PCT's Top 100 list this year.”

• PCT · Trade press · May 5, 2023 · Neutral toneRead

  PCT Top 100 (2023 poster)

  PCT’s 2023 Top 100 list ranks Fast Action No. 79 with $9,965,018 in revenue.

  “79 Fast Action Pest Control n/a Elk Grove CA $9,965,018”

• PCT · Trade press · May 7, 2025 · Neutral toneRead

  PCT May 2025 issue (Top 100 list)

  Search snippet of PCT’s 2025 Top 100 list shows Fast Action at No. 69 (Elk Grove) with $14,537,810. Not opened (PDF); snippet only.

  “Fast Action Pest Control. 69. Elk Grove. CA. $14,537,810.”

• Reddit · Reddit · Date not shown · Positive toneRead

  Shorter-Term Pest Control (r/ElkGrove)

  A commenter recommends a named Fast Action technician and says they went month to month. Reddit served a human check; snippet only.

  “You could try Fast Action Pest Control/ Titus Felder. I went month to month and they were great!”

• Reddit · Reddit · Date not shown · Negative toneRead

  anyone else getting persistent door to door "salesmen" (r/Sacramento)

  Thread about persistent door-to-door salespeople in Sacramento; a commenter names Fast Action Pest Control. Snippet only.

  “I choose to dropkick any Fast Action Pest Control hoverboard”

• Facebook · Forum · Date not shown · Negative toneRead

  Fast Action Pest Control service review: honest or dishonest? (Facebook group)

  A local Facebook group post asks whether a door-to-door rep’s claim that a named neighbor uses Fast Action was true. Login wall; snippet only.

  “Curious if the “Anderson Family” on Sundance Drive likes their pest control service, “Fast Action Pest Control”, or if that young man is a liar”

Reddit hasn’t been searched for this company yet.

4 locations on file in California (4).

Overall confidence in this score: High, 8 of 11 points.

Where it fell short of full marks:

• 6,617 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 15 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• California Secretary of State entity record not read: bizfile Online is blocked and OpenCorporates served a “Checking your browser” page (October 28, 2026). Legal name taken from the SPCB registration (Fast Action Pest Control Corp); BBB shows “Business Incorporated: 5/29/2001” and “Type of Entity: Corporation”. Entity status unverified.
• Tracy office (280 E Larch Rd Ste 115): no SPCB branch-office registration with this address is in the DCA October 1, 2026 file (it lists PR 4760 and branch offices 5821 Elk Grove, 5750 Yuba City, 5899 Fresno). Recorded as a gap, not a deduction.
• SPCB disciplinary PDFs: guessed file names pr_4760_acc, pr-4760_acc, pr_4760_aacc, pr-4760_aacc, pr_4760_dec returned 404 (a miss proves nothing); the DCA detail page is blocked.
• The signed residential service agreement and welcome letter are not published (the company says they are emailed after signing). Auto-renewal, cancellation channel, and any arbitration or class-waiver clause are therefore unknown; the site (FAQ, SMS terms, contact page) states none of them.
• California Attorney General press-release search for “Fast Action Pest” returned no releases (oag.ca.gov, October 28, 2026). No FTC, district attorney, SPCB or court action found in searches. CourtListener returned HTTP 405, so no federal docket search was done.
• Cal/OSHA establishment search not run (the OSHA results page serves a human check).
• Yelp (HTTP 403), Indeed (HTTP 403), Glassdoor (HTTP 403), Reddit (human check) and Facebook (login) were not readable; their figures are search-snippet only and not scored. Yelp snippets mention two reviewers with no-soliciting signs; not counted (snippet only).
• No Trustpilot, Thumbtack, HomeAdvisor or Nextdoor rating found in searches (BBB lists HomeAdvisor links for the business; not opened).
• Google review excerpts not collected (Maps reviews not expanded). All 4 listings checked live on October 28, 2026 for rating, count and address.
• Wage-and-hour or labor cases: none found in one targeted search; not verified in court records.

Open questions

• Company-stated early-cancellation fees range from $100 (2024-25 accounts) to $149, $200 and $300 (2025-26 accounts).
• Not added (no new facts).
• Tracy office (280 E Larch Rd Ste 115) has no SPCB branch registration in the October 1, 2026 file; one active Field Representative lists that address.
• BBB “Find Local Branches” list not opened; the CA-only scope rests on the BBB file statement (HQ and corporate-owned locations) plus the company site listing four California offices.