Bill Clark Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

One BBB file only; no separate Conroe branch file found. BBB lists 75 employees, alternate name “Bill Clark Bugsperts”, and phone (936) 254-9904 (the Conroe office) among its numbers, so the file covers both offices.

Scored: Complaint record

BBB profiles

• Main profile · A+View

• Bill Clark Pest Control, Inc. · A+ · accredited · 0 complaints in 3 yearsView

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found: no summer-sales or D2D recruiting, no reviews describing reps at the door, no solicitor permits. The careers page lists office sales staff and technicians only; BBB lists a sales manager. Sales appear to come from inbound requests (free inspection / estimate forms, phone). The 1957-era “sell in the morning” line is founder history, not evidence of a current D2D program. Searches used: “door to door OR summer sales”, sales job searches.

• “Office Staff including Accounting, Sales and Customer Service Representatives”

  billclarkbugsperts.com · retrieved October 28, 2026⁶

• “Mr. Nate Jennings, Sales Manager”

  bbb.org · retrieved October 28, 2026³

• “During the early years, Bill would sell in the morning and then change into work clothes and service in the afternoon and evening.”

  billclarkbugsperts.com · retrieved October 28, 2026⁴

Contract terms and pricing

• Company states its Jasper-area pest control includes a 30-day warranty after the initial service; one-time treatment or recurring service offered.⁷

  “At Bill Clark Pest Control, we include a 30 day warranty with our pest control in Jasper, protecting you from recurring infestations once our initial service has concluded.”

• Company statement (BBB reply, 08/25/2026): a 12/17/2025 service carried a 30-day warranty; the company made three follow-up visits in the warranty period and later courtesy visits.⁸

  “Our records show that service was performed on 12/17/25 and included a 30-day warranty.”

• Homepage says each plan includes a pest warranty and advertises “Up to $50 Off Recurring Packages” (offer expiring 10/31/2026); no plan prices, terms or contract length published.⁹

  “Each of our plans includes a comprehensive pest warranty to help keep your home pest-free for the long haul.”

• Coupons must be noted at inspection or proposal date.¹⁰

  “All coupons must be noted at the time of inspection or proposal date to be applicable.”

• Third-party consumer financing through Wisetack (loans up to $25,000, terms 3-120 months, APR 0-35.9%). This is lender financing, not the service contract term.¹¹

  “Terms from 3 to 120 months*”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · Better Business Bureau in Southeast Texas · Complaint summaryScored: Complaint record

  BBB file “Bill Clark Pest Control, Inc.” (2975 N 11th St, Beaumont; covers the headquarters and its corporate-owned locations): 0 complaints shown. BBB Accredited since 1/1/1963, rating A+. No pattern-of-complaints alert shown.²³

• May 9, 2024 · 172nd District Court, Jefferson County, Texas (trial cause E-208241); Ninth Court of Appeals of Texas (09-24-00007-CV) · LawsuitN/A

  Private personal-injury suit by a motorist alleging that a Bill Clark Pest Control employee, acting in the course and scope of his employment, rear-ended her vehicle. In a discovery dispute the company and the driver sought mandamus; on 05/09/2024 the Ninth Court of Appeals held that the trial court abused its discretion in denying the defendants’ motion to compel a physical and mental examination of the plaintiff and conditionally granted the petition for writ of mandamus (the writ to issue only if the trial court does not vacate that order). The trial-court outcome is not known (no free Jefferson County docket). Private suit about a vehicle accident; no government action; not consumer-practice related. Not scored.^{27, 28}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Staff includes a Doctor of Entomology and 70 continuously trained “Bugsperts”; most staff are Certified Applicators.⁴

• Serves more clients in the Beaumont / Port Arthur / Orange region than any other pest control company.⁴

• Website header shows “5 Star Rating 3481 Reviews” (company-aggregated review widget).⁹

• Lists memberships including the National Pest Management Association and the Texas Pest Control Association (not verified on the issuers’ sites).⁴

• Company LinkedIn says BBB of Southeast Texas gave it the Torch Award for Marketplace Ethics in 2003 (not verified on BBB’s site).³⁴

• Company Instagram thanks Southeast Texas for voting it the best pest control company in a Beaumont readers’ poll (poll page not found; not verified).³⁵

• Operates only in Southeast Texas (Beaumont and Conroe offices); no locations in other states. No Louisiana office, license or listing was found.³⁶

Mentions

• Pest Control Technology (PCT) · Trade press · November 22, 2022 · Positive toneRead

  In Memoriam: Bill Clark

  PCT obituary for founder Bill L. Clark (died Nov. 18, 2022, at 89), covering the 1957 founding, his Texas A&M entomology ties and the 2018 sale to Josh and Sarah Smith.

  “The pest control industry mourns the loss of Bill L. Clark, longtime owner of Bill Clark Pest Control and an important contributor to the growth of the pest control industry in Texas.”

• Pest Control Technology (PCT) · Trade press · March 16, 2017 · Positive toneRead

  Bill Clark Pest Control Celebrates 60 Years

  The company marked its 60th anniversary in Beaumont and donated $22,500 to 30 local charities.

  “Continuing in tradition from their 50th Anniversary, Clark donated $1.00 per day for each day he has been in business, totaling $22,500 to 30 local charities.”

• Pest Control Technology (PCT) · Trade press · February 27, 2014 · Positive toneRead

  Bill Clark Recognized by BBB of Southeast Texas

  The founder was inducted into the Southeast Texas BBB Hall of Fame and given its “Friend of the Bureau” award; the write-up by the local BBB president says Bill Clark Pest Control was a charter accredited business of that BBB in 1963. An award to the founder, not a company certification.

  “Bill Clark, owner of Bill Clark Pest Control, was inducted into the Southeast Texas BBB Hall of Fame and was awarded the “Friend of the Bureau” award at its latest Torch Awards ceremony.”

Reddit hasn’t been searched for this company yet.

3 locations on file in Texas (3).

Overall confidence in this score: Medium, 6 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• 12 independent websites cited (25 or more earns a point).
• 4 of 5 factors scored (not scored: sales and contract fairness).
• 3,262 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the legal and regulatory record medium (high earns a point).

How confidence is set

Gaps in the record

• All three checked live October 28, 2026.
• Jasper Google listing is unclaimed with no street address; the company site lists Jasper only as a service-area town and TDA shows no Jasper business license. Kept in locations and customer satisfaction.google as a listing, not as an office. No license gap deduction (wave TDA rule). No evidence of closure (listing shows open hours), so the October 28, 2026 closed-branch rule does not apply.
• Not added to locations. Not verified whether they were former offices.
• Google Maps showed a limited view to the automated browser; sorting by lowest rating failed, so negative Google excerpts were not reachable.
• TDA enforcement report (rolling 12 months, October 27, 2025 to October 26, 2026): no rows for “Bill Clark”, “Clark”, or TPCLs 0567545 / 0938809. Older TDA enforcement history is not published and was not checked.
• Contract terms: no service agreement, terms of service, cancellation policy or minimum term is published; the termite-treatment and home-inspection pages failed to load (ERR_SOCKET_NOT_CONNECTED, retried). Minimum term, cancellation fee, auto-renewal, cancellation channel and arbitration are unknown. No consumer reports of contract terms found.
• Texas AG: no complaint data published; searches for attorney general, settlement, lawsuit, consent order found no government action. OSHA establishment search not run. Jefferson County district-clerk docket for cause E-208241 not searched (no free statewide search), so the trial outcome of the personal-injury suit is unknown. Justia returned 403; the case was read on TAMES.
• CourtListener RECAP search for “Bill Clark Pest Control”: 11 cases, all others’ bankruptcies listing the company as a vendor/creditor; no federal case with the company as a party.
• Indeed blocked (Cloudflare 403); ratings from snippets only, not scored. Glassdoor: no profile found. RepVue: not searched (no sales-rep workforce found). Workplace not scored.
• Yelp blocked (403); rating from a search snippet only, not scored. Angi, HomeAdvisor, Thumbtack, Trustpilot: no profile found by search (Angi/HomeAdvisor-targeted query returned none). Nextdoor Orange page has neighbor posts but no rating or count; not recorded as a review platform.
• Reddit: no threads about this company found (site:reddit.com search returned none).
• LinkedIn and Instagram award claims rest on search snippets (pages need login); not verified with the issuers.
• No Louisiana office, license or listing found. Louisiana licensing not looked up (no Louisiana location).

Open questions

• Jasper Google listing (5 reviews) is unclaimed and has no street address; kept as the company’s listing by the website test. Excluding it changes nothing material (G stays 5.0; complaint record base 3,257 vs 3,262, same band).
• Personal-injury suit (Jefferson County 172nd District Court, E-208241): trial outcome unknown (no free county docket). Private suit; stays unscored whatever the outcome.
• Older Orange, Vidor and Woodville directory addresses rest on search snippets only; not treated as former locations (no live evidence of an office or a closure).