How do I cancel Cascade Pest Control, and is there a cancellation fee?
As of October 13, 2026, Cascade Pest Control’s published terms say: “On accounts with rodent bait stations, upon cancellation a bait station retrieval fee of $75.00 will apply unless Cascade can retrieve bait stations at final service.” Service continues until you cancel. Its terms require written notice to cancel (30 days).
What the record says about cancelling Cascade Pest Control
Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.
Company’s published service-agreement Terms and Conditions (My Service page, ‘Last Updated 6/23/23’): recurring (maintenance) service continues until either party cancels with 30 days’ written notice by USPS or email; the client pays in full for any service not rescheduled with 24 hours’ notice. No minimum term and no early-cancellation fee appear in the published payment and cancellation terms.13
“Client agrees to pay full amount for any service not rescheduled with 24 hours notice. Client agrees to accept each service until canceled by either party providing 30 days written notice (USPS or email).”
Published terms: on rodent bait-station accounts, a $75 bait-station retrieval fee applies on cancellation unless the stations can be collected at the final service.13
“On accounts with rodent bait stations, upon cancellation a bait station retrieval fee of $75.00 will apply unless Cascade can retrieve bait stations at final service.”
Published re-treatment warranty conditions: service maintained without interruption over the previous 4 months, the company’s recommendations followed (e.g. exclusion work for rodent accounts), and the account current. Quarterly plans are ‘normally without warranty’; skipping a service suspends the warranty.13
“provided that (a) service has been maintained continually from start and/or without interruption over previous 4 months; (b) recommendations (described above) have been followed by homeowner/property manager; and (c) account payment is current. ... some quarterly services (normally without warranty)”
The My Service page’s cancellation section tells customers to call the office to cancel and offers suspending service for up to 6 months instead. The formal terms on the same page require 30 days’ written notice (USPS or email), so the two instructions differ.13
“This is when you have us suspend your service for up to 6 months and then we resume service. ... if you need to cancel your service call our office.”
How it affects the Handshake Score
Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Cascade Pest Control’s score on this factor: 8.5 out of 10.
Sources
The sources cited on this page, numbered as in the full list on the Cascade Pest Control review. Dates are when our researchers retrieved each page.
- 13.cascadepest.comContracts and sales · Retrieved October 13, 2026