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How do I cancel Orkin, and is there a cancellation fee?

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Editor · Research and verification: Handshake Research Desk

As of October 11, 2026, Orkin’s own terms or statements set a 12-month minimum term and a cancellation charge of the full remaining contract balance. Cancelling is by phone only. Its sales and contract fairness score is 5.0 out of 10. Orkin ranks #19 in Pacific Northwest pest control.

What the record says about cancelling Orkin

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

  • Orkin’s official cancellation policy states that standard recurring residential pest control plans require a 12-month initial agreement, that customers must call 877-819-5061 or their local branch to cancel (no online self-service cancellation), and that cancelling before the initial 12-month term ends requires paying the remaining balance under the service agreement.14

  • Orkin’s standard residential service agreement (form AG1218) includes a mandatory binding arbitration clause and class-action waiver.15

  • Customer report (Eugene, Oregon Google review): a 30-day cancellation notice is required.11

    “I was frustrated to learn that Orkin requires a 30-day cancellation notice.”

How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Orkin’s score on this factor: 5.0 out of 10.

  • 12-month minimum term14

    Counted in the score: −1

  • Early-cancellation fee 100% of remaining balance14

    Counted in the score: −3

  • Phone-only cancellation11, 14

    Counted in the score: −0.5

  • Mandatory arbitration / class-action waiver15, 52

    Counted in the score: −0.5

Sources

The sources cited on this page, numbered as in the full list on the Orkin review. Dates are when our researchers retrieved each page.

  1. 11.google.comContracts and sales · Retrieved October 11, 2026
  2. 14.orkin.comContracts and sales · Retrieved October 14, 2026
  3. 15.orkin.comContracts and sales · Retrieved October 14, 2026
  4. 52.Mississippi (arbitration; Biloxi)wlox.com · Legal and regulatory · Retrieved October 11, 2026