Is Orkin legit?

Licenses

Company pesticide licenses in each Pacific Northwest state where it has a location, with the status the issuing agency showed on the date retrieved.

• Washington

  Washington State Department of Agriculture (WSDA) Pesticide Licensing: Commercial Applicator³⁶

  Status: Renewed · Number 111368 · Expires 12/31/2026

• Washington

  Washington State Department of Agriculture (WSDA) Pesticide Licensing: Commercial Applicator³⁷

  Status: Renewed · Number 75413 · Expires 12/31/2026

• Washington

  Washington State Department of Agriculture (WSDA) Pesticide Licensing: Commercial Applicator³⁸

  Status: Expired · Number 79879 · Expires 12/31/2025

• Washington

  Washington State Department of Agriculture (WSDA) Pesticide Licensing: Commercial Applicator³⁹

  Status: Renewed · Number 81458 · Expires 12/31/2026

• Washington

  Washington State Department of Agriculture (WSDA) Pesticide Licensing: Commercial Applicator⁴⁰

  Status: Expired · Number 92642 · Expires 12/31/2025

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L0001318CPO · Expires 31-DEC-26

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L0153732CPO · Expires 31-DEC-26

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L0000196CPO · Expires 31-DEC-26

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L0124153CPO · Expires 31-DEC-26

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L1078464CPO · Expires 31-DEC-26

• Oregon

  Oregon Department of Agriculture (ODA) Pesticide Licensing: Commercial Pesticide Operator⁴¹

  Status: Active · Number AG-L1089114CPO · Expires 31-DEC-26

• Idaho

  Idaho licenses individual pesticide applicators, not companies, so there is no company license to look up.

• Cost it points

  Expired license: Washington CA 79879, Orkin Exterminating Company Pasco branch record (DBA Crazy Frog Pest Control): designated-applicator license Expired 12/31/2025; no current Washington replacement shown³⁸

  Counted in the score: −1.5

• Cost it points

  Expired license: Washington CA 92642, PNWPestSolutions LLC DBA Orkin Pest Control (Hayden branch record): designated-applicator license Expired 12/31/2025; no current replacement shown⁴⁰

  Counted in the score: −1.5

• Cost it points

  Insurance certificate shown expired: WSDA Hayden record (PNWPestSolutions LLC DBA Orkin, 92642): CA insurance shown expired 01/29/2026⁴⁰

  Counted in the score: −0.5

Better Business Bureau record

• Its company-wide BBB profile shows an A+ grade and 0 complaints in the last three years.

  Not BBB accredited.^{26, 30, 31, 32}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  16,289 reviews across 14 Pacific Northwest listings, averaging 4.8 out of 5 (weighted by review count).^{9, 11, 12, 13, 16, 17}

• BestCompany.com

  3.5 out of 5 from 348 reviews (national profile).²⁷

  Retrieved October 11, 2026

• Trustpilot

  1.6 out of 5 from 239 reviews (national profile).²⁹

  Retrieved October 14, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• California DAs: $3.15M stipulated judgment with Orkin Services of California (with Clark and Crane) resolving allegations of improper pesticide/hazardous-waste disposal and unshredded customer records (company-wide) (2025)^{49, 50}

  Counted in the score: −2

• Parent Rollins Inc. paid $8M to settle SEC charges over accounting reserves tied to EPS targets (2022)⁴⁸

  Counted in the score: −0.5

• Charles v. Orkin, LLC: FLSA minimum-wage/overtime suit filed July 10, 2025 against Orkin, LLC and Rollins, Inc.; 30 other individuals filed consents to join. On the defendants’ consent motion, the court on Aug. 28, 2025 stayed proceedings through Dec. 1, 2025 and administratively closed the case, stating the closure is not a dismissal. The order says that if no request to reopen is made by Dec. 8, 2025, the case will be considered dismissed with prejudice. The docket shows no later entries; no settlement or outcome is shown.⁵¹

  July 10, 2025 · U.S. District Court, N.D. Georgia (1:25-cv-03819), FLSA 29 U.S.C. 216(b) action · Lawsuit · Not scored

• Proposed administrative consent agreement summary (file dated May 2024): the staff summary counts 461 violations: pesticide applications in 2021 and 2022 by two company applicators who were certified but not licensed with the company, plus seven label violations for spraying in rain in Sanford, Maine, in April 2022. The summary says the employees were removed and that staff negotiated the settlement with Orkin and Rollins management with guidance from the Attorney General’s office. The penalty amount is not in the summary, and the board’s final acceptance was not confirmed.⁶³

  May 2024 · Maine Board of Pesticides Control (Orkin, LLC DBA Mainely Ticks, Wells, Maine) · Enforcement · Not scored

• An arbitrator ordered Orkin to pay a Biloxi couple more than $1.9 million, finding fraud by withholding material facts in a transferred termite contract that did not cover Formosan termites.⁵²

  July 31, 2019 · Mississippi (arbitration; Biloxi) · Lawsuit · Not scored

• Proposed administrative consent agreement in a May 2016 board-meeting packet: in October 2015 an Orkin applicator treated a non-customer’s home in Sweden, Maine, by mistake, without the owner’s authorization and without positively identifying the treatment site. Orkin acknowledged treating the wrong property. The proposed penalty is $1,000. The document is unsigned; the board’s final acceptance was not confirmed.⁶²

  May 2016 · Maine Board of Pesticides Control (Orkin Exterminating Company Inc., Portland, Maine branch) · Enforcement · Not scored

• Orkin, LLC v. Malek: Orkin sued a defendant for breach of contract in Washington. The case ended Nov. 13, 2014 with a stipulated final injunction and dismissal with prejudice. The complaint was not read.⁵⁵

  May 27, 2014 · U.S. District Court, E.D. Washington (4:14-cv-05065) · Lawsuit · Not scored

• Griswold v. Orkin, LLC: employment civil-rights case (nature of suit 442), filed Aug. 9, 2013 and terminated Jan. 15, 2015. Outcome not shown on the docket page.⁵⁶

  August 9, 2013 · U.S. District Court, W.D. Washington (3:13-cv-05683) · Lawsuit · Not scored

• Simon v. Orkin, LLC: employment civil-rights case (nature of suit 442), filed Feb. 19, 2013 and terminated Oct. 21, 2013. Outcome not shown on the docket page.⁵⁷

  February 19, 2013 · U.S. District Court, W.D. Washington (3:13-cv-05116) · Lawsuit · Not scored

• A federal jury ordered Orkin to pay nearly $129,000 for termite damage after finding negligent misrepresentation.⁵⁴

  November 18, 2010 · Iowa (federal jury; Bettendorf) · Lawsuit · Not scored

• Orkin paid a $2 million settlement after being accused of letting a Tampa apartment complex become infested by termites.⁵³

  November 17, 2007 · Florida (Tampa) · Settlement · Not scored

• Orkin Exterminating Company settled cases with five states and D.C. over termite-service advertising. The states alleged that Orkin claimed its “Orkin Foam System” would keep termites from returning, which could not be substantiated, and that its ads implied a full warranty it did not offer. The settlement bars unsupported efficacy claims and misstatement of guarantee terms, requires a “limited guarantee” or “limited warranty” disclosure on any advertised guarantee, and lets consumers with disputes under $10,000 use cheaper consumer arbitration. Orkin paid $150,000 for investigation costs.^{60, 61}

  December 27, 2001 · Multistate attorneys general: New York, Florida, North Carolina, Ohio, Texas and the District of Columbia (no Washington, Oregon or Idaho) · Settlement · Not scored

Three other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Not found: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

  Sales evidence

How it ranks

• #19 in Pacific Northwest pest control

  Handshake Score 4.9 out of 10, Medium confidence.

  Strongest: legal and regulatory record (7.5/10). Weakest: customer satisfaction (4.0/10). Complaint record: N/A.

  How we scored itFull rankings

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