Orkin vs. EcoShield Pest Solutions
Orkin ranks #140 of 164 and EcoShield Pest Solutions ranks #145 of 164 in the West, with Handshake Scores of 6.8 and 6.7 out of 10. Both have locations on file in Washington, Oregon, Arizona, California, Colorado, Kansas, Minnesota, Missouri, Nebraska, Texas and Utah. Orkin also has locations in Idaho, Arkansas, Iowa, Louisiana, Montana, Nevada, New Mexico, North Dakota, Oklahoma, South Dakota and Wyoming.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Orkin | EcoShield Pest Solutions | |
|---|---|---|
| Rank | #140 of 164 in the West | #145 of 164 in the West |
| Confidence | Medium | High |
| Provisional score | No | No |
| Door-to-door sales | N/A7, 8, 4, 9 | Yes11, 12, 13, 14, +7 |
| Ownership | SubsidiaryParent: Rollins, Inc. (NYSE: ROL)2, 3, 4, 5 | IndependentParent: The Shield Companies, LLC (Arizona), managed by The Shield Co Management, LLC; members per court filing: Robert D. Cardon and Gregory Nygren3, 5, 7, 8, +1 |
| Headquarters | Atlanta, Georgia3 | Gilbert, Arizona3, 5 |
| States on file | Washington, Oregon, Idaho, Arizona, Arkansas, California, Colorado, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Utah and Wyoming177 locations | Washington, Oregon, Arizona, California, Colorado, Kansas, Minnesota, Missouri, Nebraska, Texas and Utah23 locations |
| Record verified | October 11, 2026 | October 11, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Orkin | EcoShield Pest Solutions | |
|---|---|---|
| Customer satisfaction 35% | 8.9 | 8.0 |
| Orkin scores higher on customer satisfaction (8.9 vs. 8.0). | ||
| Complaint record 10% | N/A | 3.0 |
| EcoShield Pest Solutions scores 3.0 on complaint record; Orkin isn’t scored on it. | ||
| Sales and contract fairness 15% | 5.0 | 3.5 |
| Orkin scores higher on sales and contract fairness (5.0 vs. 3.5). | ||
| Licensing and compliance 15% | 6.5 | 9.5 |
| EcoShield Pest Solutions scores higher on licensing and compliance (9.5 vs. 6.5). | ||
| Legal and regulatory record 15% | 7.5 | 7.0 |
| Orkin scores higher on legal and regulatory record (7.5 vs. 7.0). | ||
| Handshake Score | 6.8/10 | 6.7/10 |
| Orkin has the higher Handshake Score (6.8 vs. 6.7). | ||
Orkin had no usable inputs for complaint record, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Orkin | EcoShield Pest Solutions | |
|---|---|---|
| Workplace score | 5.0 | 5.5 |
| EcoShield Pest Solutions has the higher workplace score (5.5 vs. 5.0). | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Orkin | EcoShield Pest Solutions | |
|---|---|---|
| Google listings in the West | 147 | 22 |
| Google reviews | 173,872 | 93,428 |
| Google average | 4.7 | 4.7 |
Orkin 180 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleTacoma, Washington | 4.7/5 | 2,625 | View |
| GoogleWilsonville, Oregon | 4.8/5 | 2,589 | View |
| GoogleBoise, Idaho | 4.9/5 | 2,372 | View |
| GoogleEverett, Washington | 4.8/5 | 2,252 | View |
| GoogleSpokane Valley, Washington | 4.8/5 | 2,136 | View |
| GoogleEugene, Oregon | 4.7/5 | 1,348 | View |
| GooglePasco, Washington | 4.5/5 | 690 | View |
| GoogleBellingham, Washington | 4.8/5 | 516 | View |
| GoogleKent, Washington | 4.6/5 | 404 | View |
| GooglePortland, Oregon | 4.7/5 | 339 | View |
| GoogleKent, Washington | 4.8/5 | 339 | View |
| GoogleChubbuck, Idaho | 4.9/5 | 326 | View |
EcoShield Pest Solutions 45 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleTukwila, Washington | 4.7/5 | 7,015 | View |
| GoogleLakewood, Washington | 4.8/5 | 5,491 | View |
| GoogleBurlington, Washington | 4.8/5 | 2,999 | View |
| GoogleTigard, Oregon | 4.7/5 | 2,828 | View |
| BBBSeattle, Washington | 1.52/5 | 81 | View |
| BBBTigard/Portland, Oregon | 1.06/5 | 18 | View |
| Trustpilotnational profile | 1.4/5 | 678 | View |
| AngiTukwila, Washington listing | 3.4/5 | 45 | View |
| FacebookTukwila, Washington page “EcoShield Pest Solutions Seattle” | — | 222 | View |
| FacebookLakewood, Washington page “EcoShield Pest Solutions Seattle South” | — | 15 | View |
| NextdoorTukwila, Washington page | — | — | View |
| NextdoorLakewood, Washington page “EcoShield Pest Solutions Seattle North” | — | — | View |
| GoogleChandler, Arizona | 4.8/5 | 7,236 | View |
| GoogleCanoga Park, California | 4.8/5 | 2,132 | View |
| GoogleCentennial, Colorado | 4.5/5 | 5,603 | View |
| GoogleLongmont, Colorado | 4.7/5 | 5,541 | View |
| GoogleLenexa, Kansas | 4.7/5 | 4,648 | View |
| GoogleEden Prairie, Minnesota | 4.5/5 | 6,418 | View |
| GoogleOakdale, Minnesota | 4.7/5 | 3,665 | View |
| GoogleMinneapolis, Minnesota | 4.8/5 | 1,801 | View |
| GoogleOmaha, Nebraska | 4.8/5 | 5,038 | View |
| GoogleEdmond, Oklahoma | 4.8/5 | 730 | View |
| GoogleRound Rock, Texas | 4.7/5 | 6,369 | View |
| GooglePlano, Texas | 4.7/5 | 6,230 | View |
| GoogleHouston, Texas | 4.7/5 | 4,777 | View |
| GoogleFort Worth, Texas | 4.8/5 | 4,471 | View |
| GoogleHouston, Texas | 4.9/5 | 2,262 | View |
| GoogleSan Antonio, Texas | 4.9/5 | 1,204 | View |
| GoogleWest Valley City, Utah | 4.6/5 | 5,735 | View |
| GoogleSpringville, Utah | 4.8/5 | 1,949 | View |
| GoogleUtah | 1.5/5 | 16 | View |
| BBBPlano, Texas | 1.83/5 | 24 | View |
| BBBFort Worth, Texas BBB profile | 1.27/5 | 15 | View |
| BBBAustin, Texas | 1.0/5 | 16 | View |
| BBBHouston North, Texas | 1.0/5 | 16 | View |
| BBBTwin Cities, Minnesota | 1.0/5 | 78 | View |
| BBBWest Valley City and Springville, Utah BBB profile | 1.79/5 | 33 | View |
| BBBCentennial, Colorado | 1.09/5 | 46 | View |
| BBBFrederick, Colorado | 1.0/5 | 11 | View |
| BBBChandler, Arizona BBB profile | 1.19/5 | 269 | View |
| BBBCanoga Park, California BBB profile | 1.0/5 | 2 | View |
| BBBLenexa, Kansas BBB profile | 1.0/5 | 24 | View |
| BBBOmaha, Nebraska BBB profile | 1.0/5 | 9 | View |
| BBBEdmond, Oklahoma | 1.0/5 | 6 | View |
| BBBMaryland Heights, Missouri | 1.0/5 | 4 | View |
Better Business Bureau
Orkin. Its BBB profile shows an A+ grade; the complaint counts on file conflict.
EcoShield Pest Solutions. Its BBB profile shows an A+ grade and 768 complaints in the last three years across its BBB files.
| Orkin | EcoShield Pest Solutions | |
|---|---|---|
| BBB grade | A+26, 192, 193, 194, +6 | A+8, 28, 75, 76, +16 |
| Accredited | No | Yes |
| Complaints, last 3 years | Conflicting counts on file (each profile’s is listed below) | 768, across 17 BBB files |
| BBB customer reviews | No reviews | 1.52/5 average from 81 reviews |
| Profile scope | Not attributable to Pacific Northwest corporate branches: Orkin’s national Atlanta, Georgia HQ BBB profile (Rollins/Orkin, 1,241 complaints in 3 years) is company-wide without a state breakdown, while the Garden City, Idaho profile (Sawyer, Inc. franchisee) covers only three Idaho branches and excludes all Washington and Oregon corporate locations. | Not recorded |
| Retrieved | October 11, 2026 | October 11, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Orkin 11 terms
Orkin does not publish prices; cost is quoted locally.3
Residential guarantee: free re-service between scheduled treatments and a money-back guarantee (company terms).10
The About page describes the residential money-back guarantee as 30 days.3
Orkin says its commercial ‘Triple Guarantee’ includes a 2-hour response/24-hour on-site guarantee, reimbursement of regulatory fines caused solely by pests, and three 60-day complimentary-service guarantees (company terms).10
Introductory promotion shown on the homepage: $50 off the first recurring service.6
Rollins (parent) says its pest and termite services are performed under contracts that specify pricing.4
Customer report (Eugene, Oregon Google review): a 30-day cancellation notice is required.11
Customer report (Everett, Washington Google review): about a 40% price increase within a year, attributed to a contract price-increase clause.12
Customer report (Kent, Washington Google review): a one-time wasp treatment came with a 30-day warranty.13
Orkin’s official cancellation policy states that standard recurring residential pest control plans require a 12-month initial agreement, that customers must call 877-819-5061 or their local branch to cancel (no online self-service cancellation), and that canceling before the initial 12-month term ends requires paying the remaining balance under the service agreement.14
Orkin’s standard residential service agreement (form AG1218) includes a mandatory binding arbitration clause and class-action waiver.15
EcoShield Pest Solutions 16 terms
Company states it offers 2-year contracts.22
Lamonica class complaint alleges door-to-door contracts embed an “Annual Commitment Discount” that must be repaid on cancellation, with 12- or 24-month terms (allegation, not a finding).7
Company BBB response confirms the “Annual Commitment Discount Payback” applies when an account is canceled within the contract (waived in that case).15
Company says contracts do not auto-renew but service continues visit-by-visit after the term until the customer cancels.15
Washington customer complaint: $276.38 early termination balance after door-to-door sale (company says agreement was emailed and confirmed by text reply).15
Oregon reviewer reports pricing of $175 initial, $89/month, $250 early-stop fee, quarterly service.23
Washington reviewer reports $221 per quarterly visit and a $250 cancellation fee before the year is up.16
Company describes a “3-step signup process” (verbal review, email confirmation, text reply).15
Company blog says new customers can cancel free within 24 hours of signing.13
Guarantee: free re-treatment between visits; after three services for the same problem, next full treatment free.24
Homepage offer of $100 off an annual plan.10
Company statement in its response to the BBB pattern-of-complaints alert (Lenexa, Kansas file): the updated service agreement says on page 1 that it is for an initial 12-month subscription period and “AUTO RENEWS UNTIL CANCELLED”.25
Same company statement: the agreement provides several cancellation methods, including telephone, email and written notice, and an early-termination fee with a declining structure.25
Company reply to a Dallas-branch BBB complaint (01/05/2026) states the early termination fee is $250 and valid under the agreement (waived as goodwill in that case).26
Company reply to a Fort Worth BBB complaint (09/23/2026) states the early termination fee is $255.00.27
Company statement on the Houston North, Texas BBB alert: since July 2024 the tablet agreement review highlights “service frequency, first-year commitment, cancellation fee”, and the customer must reply “1” to a text summarizing the cancellation policy.28
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Orkin 171 records (Washington 5, Oregon 8, Idaho 5, Texas 44, California 48, Louisiana 12, Colorado 9, Oklahoma 8, Kansas 5, Iowa 6, Missouri 8, Minnesota 2, Utah 1, Nevada 3, Arizona 3, Arkansas 2, New Mexico 1, North Dakota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Washington | Washington State Department of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (company: Orkin Exterminating Company, Tacoma; branches Wilsonville Oregon, Vancouver, Everett, Bellingham, Surety Pest Control Oak Harbor) | 111368 | Renewed | 12/31/2026 | 206 |
| Washington | Washington State Department of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (company: Orkin Exterminating Company, Spokane Valley) | 75413 | Renewed | 12/31/2026 | 207 |
| Washington | Washington State Department of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (company: Orkin Exterminating Company, Pasco; DBA Crazy Frog Pest Control) | 79879 | Expired | 12/31/2025 | 208 |
| Washington | Washington State Department of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (company: Orkin Pest Control, Kent; DBAs Acurid Commercial Services, Rollins Inc; branch Orkin Inc Clackamas Oregon) | 81458 | Renewed | 12/31/2026 | 209 |
| Washington | Washington State Department of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (company: PNWPestSolutions LLC DBA Orkin Pest Control, Hayden Idaho) | 92642 | Expired | 12/31/2025 | 210 |
| Oregon | Oregon Department of Agriculture (ODA) Pesticide LicensingCommercial Pesticide Operator (ORKIN EXTERMINATING INC, DBA ORKIN EXTERMINATING INC) | AG-L0001318CPO | Active | 31-DEC-26 | 211 |
EcoShield Pest Solutions 35 records (Washington 8, Oregon 4, Texas 9, Minnesota 2, Utah 2, Colorado 3, Arizona 2, California 1, Kansas 1, Nebraska 1, Missouri 1, Oklahoma 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Washington | Washington State Department of Agriculture (WSDA) pesticide licensingCommercial Applicator (company: Ecoshield Pest Solutions Seattle, LLC, Tukwila; endorsements PCO Structural, PCO General); 30 company-employed commercial operators listed | 98981 | Renewed | 12/31/2026 | 109 |
| Washington | WSDACommercial Applicator (Lakewood site, UBI 6044530980003; Insect and Disease Control, PCO Structural, PCO General, Vertebrate Pest) | 79939 | Renewed | 12/31/2026 | 110 |
| Washington | WSDACommercial Applicator (Burlington site, UBI 6044530980002; Cooling Tower, PCO Structural, PCO General, Sewer Root Control, Vertebrate Pest) | 78621 | Renewed | 12/31/2026 | 111 |
| Washington | WSDACommercial Applicator held by Ecoshield Pest Solutions Portland LLC (Tigard, Oregon site; Washington UBI 605659725; PCO General, PCO Structural) - covers Washington work from the Portland branch (e.g., Clark County) | 68066 | Renewed | 12/31/2026 | 112 |
| Washington | Washington Dept. of Labor & Industries (contractor registration, via data.wa.gov)Construction Contractor - General (ECOSHIELD PEST SLTNS SEA LLC, UBI 604453098) | ECOSHSP783M7 | ACTIVE | October 14, 2027 | 4 |
| Washington | Washington Secretary of State (via OpenCorporates mirror; CCFS could not be loaded)Foreign LLC registration: ECOSHIELD PEST SOLUTIONS SEATTLE, LLC | 604453098 | Active | Not shown | 2 |
| Washington | Washington Secretary of State (via OpenCorporates mirror)Foreign LLC registration: ECOSHIELD PEST SOLUTIONS PORTLAND, LLC | 605659725 | Active | Not shown | 113 |
| Washington | Washington Secretary of State (via OpenCorporates mirror)Former Washington LLC: ECOSHIELD PEST CONTROL SEATTLE, LLC (1144 Industry Dr, Tukwila) | 603484263 | Voluntarily Dissolved | Not shown | 114 |
| Oregon | Oregon Department of Agriculture pesticide licensingCommercial Pesticide Operator (ECOSHIELD PEST SOLUTION PORTLAND LLC, Tigard Oregon; categories IIHS General Pests, Structural Pests, Public Health) | AG-L1090944CPO | Active | 31-DEC-26 | 115 |
| Oregon | Oregon Secretary of State Corporation DivisionForeign LLC (Arizona): ECOSHIELD PEST SOLUTIONS PORTLAND, LLC; manager The Shield Co Management, LLC | 2217152-95 | ACT | 01-19-2027 (next renewal) | 3 |
| Oregon | Oregon Construction Contractors BoardCCB record for “ECOSHIELD PEST SOLUTIONS” (11954 SW Garden Place, Tigard) | 262319 | Never Been Licensed - CCB ID Only | Not shown | 116 |
| Oregon | City of Stayton, OregonSolicitor license list: four individual solicitors listed under business “EcoShield Pest Solutions” | Not shown | Listed | 07/02/2027 | 14 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), Plano / Dallas branch (Collin County) | 0806623 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 04/30/2027 | 117 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), Fort Worth branch (Tarrant County) | 0870903 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 03/31/2027 | 117 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), Houston branch (Harris County) | 0784079 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 04/30/2027 | 117 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), Houston North branch (Harris County) | 0899798 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 01/31/2027 | 117 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), Round Rock / Austin branch (Williamson County) | 0808997 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 04/30/2027 | 117 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business License (TPCL), San Antonio branch (Bexar County) | 0956521 | Current (listed on TDA current-licenses report, file dated 26 Oct 2026) | 05/31/2027 | 117 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; shows SOS registration)Foreign LLC (formed in Arizona): ECOSHIELD PEST SOLUTIONS AUSTIN, LLC | SOS file 0803274050 | Right to Transact Business: ACTIVE; SOS Registration Status: ACTIVE | Not shown | 118 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; shows SOS registration)Foreign LLC (formed in Arizona): ECOSHIELD PEST SOLUTIONS DALLAS, LLC | SOS file 0803249759 | Right to Transact Business: ACTIVE; SOS Registration Status: ACTIVE | Not shown | 119 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status; shows SOS registration)Foreign LLC (formed in Arizona): ECOSHIELD PEST SOLUTIONS HOUSTON, LLC | SOS file 0802962790 | Right to Transact Business: ACTIVE; SOS Registration Status: ACTIVE | Not shown | 120 |
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company license: ECOSHIELD PEST SOLUTIONS TWIN CITIES LLC, 15153 Technology Dr Ste B, Eden Prairie (the only EcoShield company license, expired ones included) | 20205016 | Active (expires in the future) | December 31, 2026 | 121 |
| Minnesota | Minnesota Secretary of State (business filings)Limited Liability Company (Foreign): EcoShield Pest Solutions Twin Cities, LLC | Not shown | Active | Not shown | 122 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business: ECOSHIELD PEST SOLUTIONS SLC, LLC (Salt Lake County) | 4000-2085 | Active (expiration date in the future) | 12/31/2027 | 123 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business: ECOSHIELD PEST SOLUTIONS - UTAH VALLEY (Utah County; Springville office) | 4000-3110 | Active (expiration date in the future) | 12/31/2027 | 123 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry DivisionCommercial Applicator license: ECOSHIELD PEST SOLUTIONS DENVER LLC, DBA PROSHIELD PEST SOLUTIONS, Centennial (Arapahoe); categories 110, 207, 301, 304 | BusinessId 16526 | Current (CDA lists only current valid licenses) | 12/31/2026 | 124 |
| Colorado | Colorado Department of Agriculture (CDA), Plant Industry DivisionCommercial Applicator license: ECOSHIELD PEST SOLUTIONS DENVER LLC, DBA PROSHIELD PEST SOLUTIONS, Longmont (Weld); categories 110, 110G, 207, 301, 302, 304 | BusinessId 17118 | Current (CDA lists only current valid licenses) | 12/31/2026 | 124 |
| Colorado | Colorado Secretary of State (Business Entities in Colorado open data)Foreign LLC (Arizona): EcoShield Pest Solutions Denver, LLC, principal office 275 E Rivulon Blvd Ste 106, Gilbert, Arizona; formed March 20, 2018 | 20181226481 | Good Standing | Not shown | 125 |
| Arizona | Arizona Department of Agriculture, Pest Management Division (Office of Pest Management lookup)Business license: ECOSHIELD PEST CONTROL PHOENIX, 190 E. Corporate Pl. Suite 1, Chandler; qualifying party QP license 31569 (categories 0, 1, 2A); no current branch offices | 9009 | Active | 05/31/2028 | 126, 127 |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration, Pest & Termite Control: Ecoshield Pest Solutions, 275 E Rivulon Blvd Suite 106, Gilbert, Arizona (issued 04-04-2024) | PR 9444 | Active | 12-31-2035 | 128 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide business license: ECOSHIELD PEST SOLUTIONS KANSAS CITY LLC (275 E Rivulon Blvd #106, Gilbert, Arizona; 8052 Reeder Street, Lenexa, Kansas); category 7 | PBL 100421 | Current (category 7 expires 12/31/2026) | 12/31/2026 | 129 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual-only state: NDA issues no business license for ground pest control, so there is no company record to look up | Not shown | Not applicable (individual applicators only) | Not shown | 130 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business record: Ecoshield, 11475 Schenk Drive, Maryland Heights (St. Louis County) | USAPlants ID 004FQF | Pesticide Business (Active) | Not shown | 131 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide LicensingCommercial Business License search (AGLook) | Not shown | No record found for “ecoshield” (former Edmond branch, now closed) | Not shown | 132 |
| Arizona | Arizona Corporation Commission (via OpenCorporates mirror; ACC eCorp search is behind an image CAPTCHA)Domestic LLC: EcoShield Pest Solutions Phoenix, LLC, 275 E. Rivulon Blvd #106, Gilbert, Arizona; previous names include ECO SHIELD PEST CONTROL PHOENIX LLC (the name on OPM business license 9009) | L17068698 | Active | Not shown | 133 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Orkin 38 records
Legal and regulatory score: 7.5/10. Records counted in it: 2 of 38.
November 19, 2025 · SettlementScored: legal record
Superior Court of California (civil enforcement by 12 county District Attorneys incl. Orange, Contra Costa and San Mateo; Orkin Services of California)
The People of the State of California v. Clark Pest Control of Stockton, Inc. et al.: stipulated final judgment and permanent injunction (entered Nov 19, 2025) with Clark Pest Control of Stockton, Orkin Services of California and Crane Pest Control (all Rollins, Inc.). It resolved allegations of unlawful disposal of pesticides and hazardous waste in dumpsters, and of customer records discarded without shredding, found in 2021-2022 audits of 40 dumpsters at 22 Clark and Orkin facilities. Total $3,150,000 ($2,017,000 civil penalties; $400,000 supplemental environmental projects; $400,000 compliance-measure credit; $333,000 investigative costs), shared among the three companies. The DA said the companies cooperated.244, 245, 246
April 18, 2022 · SettlementScored: legal record
U.S. Securities and Exchange Commission (national; parent Rollins Inc.)
Rollins Inc., Orkin’s parent, agreed to pay an $8 million civil penalty, without admitting or denying the findings, to settle SEC charges that it made unsupported reductions to accounting reserves in Q1 2016 and Q2 2017 to round up reported EPS to meet analyst estimates. Its then-CFO paid $100,000. This concerns financial reporting, not pest-control service.243
October 28, 2026 · Complaint summaryShown only
Colorado Department of Agriculture pesticide enforcement (Colorado)
No Orkin, Rollins or Orkin-franchise entry appears in the Colorado Department of Agriculture’s published tables of finalized pesticide enforcement actions for state fiscal years 2022, 2024 and 2025 (July 2021 to June 2025, as rendered). The SFY 2023 link on the enforcement page returned “not found”.267, 268, 269
October 28, 2026 · Complaint summaryShown only
Arizona Office of Pest Management adjudicated complaints (Arizona)
The Arizona Office of Pest Management shows no adjudicated complaints in the last 3 years for Orkin’s business license 4029 (Phoenix, with the Gilbert, Peoria, Phoenix and Scottsdale branch offices) or license 10479 (Tucson).230, 231
October 19, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (Texas)
TDA warning (no penalty), case 00049517, against ORKIN LLC (Travis County license: Austin): INCOMPLETE/INCORRECT USE RECORDS; date final October 19, 2026. A warning with no penalty is recorded, not scored.261
October 16, 2026 · Complaint summaryShown only
Missouri Attorney General (Missouri)
KY3 reports that the Missouri Attorney General’s Office opened an investigation after a Springfield woman said an Orkin technician pressured her into signing a pest-control contract costing more than $21,000. The Attorney General said her office has received several complaints about the Orkin branch in Springfield and that the case is in mediation; Orkin says it is working with the customer to resolve the issue. Pending: no settlement or order yet, so not scored.263
October 11, 2026 · Complaint summaryShown only
Washington (WSDA pesticide enforcement)
No action naming Orkin, Rollins, Surety Pest Control, Crazy Frog Pest Control, Acurid, Sawyer or PNWPestSolutions appears in WSDA’s published pesticide enforcement action lists for 2019 through Q3 2026.254
October 11, 2026 · Complaint summaryShown only
Idaho (BBB Great West + Pacific; Orkin Idaho / Sawyer, Inc.)
The BBB profile for Orkin Idaho (Garden City) shows 0 complaints and 0 reviews.255
June 17, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (Texas)
TDA administrative penalty, case 00049084, against ORKIN LLC (Ector County license: Odessa branch): “OPERATING WITHOUT A LICENSE”; penalty $1,000.00; date final June 17, 2026. Under $5,000 with no settlement or judgment: a minor administrative penalty.261
June 10, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (Texas)
TDA warning (no penalty), case 00049353, against ORKIN LLC (Harris County “ORKIN LLC #877” license: Houston branch #877): TERMITE DISCLOSURE DOCUMENT VIOLATIONS; date final June 10, 2026. A warning with no penalty is recorded, not scored.261
June 2026 · LawsuitShown only
Louisiana, Orleans Parish Civil District Court (private suit)
The owners of Fat River Farm, an organic garden in New Orleans’ Lower 9th Ward, won a jury verdict against Orkin LLC after an Orkin technician who had gone to the wrong address fogged their crops with a broad-spectrum pesticide in April 2022. The Lens reports a $332,300 judgment and that Orkin says the ruling is wrong and intends to appeal. Private suit, not final: shown, not scored.262
April 15, 2026 · EnforcementShown only
U.S. Federal Trade Commission (national; parent Rollins, Inc.)
The FTC issued an administrative complaint (April 15, 2026) and, after public comment, finalized a consent order (June 22, 2026; Commission vote 2-0) requiring Rollins, Inc. (Orkin’s parent) to stop enforcing noncompete agreements against more than 18,000 employees nationwide and to notify current and former workers. The complaint alleged the agreements typically barred pest-control work for two years within 75 miles of any Rollins location. A resolved government order against the parent about employment agreements, not consumer sales.264, 265, 266
February 12, 2026 · Complaint summaryShown only
national (Rollins 10-K)
The parent’s 2025 10-K says it faces routine claims, including representative or class wage-and-hour claims, California PAGA claims, and claims that services did not work. No specific Orkin matter is named as material.4
January 16, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (Texas)
TDA warning (no penalty), case 00048983, against ORKIN LLC (Tarrant County “ORKIN COMMERCIAL SERVICES” license): FAILURE TO COMPLY WITH TRAINING OR SUPERVISION REQUIREMENTS; date final January 16, 2026. A warning with no penalty is recorded, not scored.261
December 4, 2025 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (Texas)
TDA warning (no penalty), case 00047921, against ORKIN LLC (Ector County license: Odessa branch): OPERATING WITHOUT A BUSINESS LICENSE and OPERATING WITHOUT A BUSINESS LICENSE; date final December 4, 2025. A warning with no penalty is recorded, not scored.261
October 27, 2025 · EnforcementShown only
Solano County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-48-2025-070 (SCP), against “ORKIN PEST CONTROL (5237)” (SPCB branch office BR 5237); incident date October 27, 2025; code section(s) 3CCR 6738; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
October 1, 2025 · EnforcementShown only
Orange County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-30-2026-072 (SCP), against “ORKIN EXTERMINATING COMPANY #802” (SPCB branch office BR 5681); incident date October 1, 2025; code section(s) FAC 12973; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
September 23, 2025 · EnforcementShown only
Solano County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-48-2025-068 (SCP), against “ORKIN PEST CONTROL (5257)” (SPCB branch office BR 5257); incident date September 23, 2025; code section(s) 3CCR 6738; 3CCR 6678; fine $500. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
September 3, 2025 · EnforcementShown only
Orange County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-30-2026-068 (SCP), against “ORKIN PEST CONTROL STRUCTURAL REGISTRAION for Main and Branches” (SPCB company registration PR 6199: Orkin’s main registration, “for Main and Branches”); incident date September 3, 2025; code section(s) FAC 12978.7; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
July 24, 2025 · EnforcementShown only
Solano County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-48-2025-046 (SCP), against “ORKIN PEST CONTROL (5257)” (SPCB branch office BR 5257); incident date July 24, 2025; code section(s) 3CCR 6678; 16CCR 1983; 3CCR 6738; fine $750. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
July 23, 2025 · EnforcementShown only
Sacramento County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-34-2026-004 (ACP), against “Orkin Pest Control (BR5640) Stockton” (SPCB branch office BR 5640); incident date July 23, 2025; code section(s) 3CCR 6726; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
July 10, 2025 · LawsuitShown only
U.S. District Court, N.D. Georgia (1:25-cv-03819), FLSA 29 U.S.C. 216(b) action
Charles v. Orkin, LLC: FLSA minimum-wage/overtime suit filed July 10, 2025 against Orkin, LLC and Rollins, Inc.; 30 other individuals filed consents to join. On the defendants’ consent motion, the court on Aug. 28, 2025 stayed proceedings through Dec. 1, 2025 and administratively closed the case, stating the closure is not a dismissal. The order says that if no request to reopen is made by Dec. 8, 2025, the case will be considered dismissed with prejudice. The docket shows no later entries; no settlement or outcome is shown.247
July 8, 2025 · EnforcementShown only
San Diego County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-37-2025-134 (SCP), against “ORKIN PEST CONTROL” (SPCB branch office BR 5260); incident date July 8, 2025; code section(s) 3CCR 6738; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
May 5, 2025 · EnforcementShown only
Orange County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-30-2026-032 (SCP), against “ORKIN PEST CONTROL #724” (SPCB branch office BR 5249); incident date May 5, 2025; code section(s) 3CCR 6726; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
February 26, 2025 · EnforcementUsed in licensing and compliance
Orange County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-30-2026-019 (SCP), against “ORKIN PEST CONTROL #724” (SPCB branch office BR 5249); incident date February 26, 2025; code section(s) 3CCR 6726; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
January 22, 2025 · EnforcementUsed in licensing and compliance
San Bernardino County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-36-2025-031 (SCP), against “ORKIN PEST CONTROL” (SPCB branch office BR 5530); incident date January 22, 2025; code section(s) 3CCR 6678; 16CCR 1983(c); fine $500. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
December 10, 2024 · EnforcementShown only
San Bernardino County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-36-2025-030 (SCP), against “ORKIN PEST CONTROL” (PCB 45953: a DPR license number not matched to Orkin’s SPCB records); incident date December 10, 2024; code section(s) 3CCR 6726; 3CCR 6738; fine $500. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
November 5, 2024 · EnforcementUsed in licensing and compliance
San Diego County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-37-2025-017 (SCP), against “ORKIN PEST CONTROL” (SPCB branch office BR 5745); incident date November 5, 2024; code section(s) FAC 12978.7(d); fine $350. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
September 23, 2024 · EnforcementUsed in licensing and compliance
Kern County Agricultural Commissioner (California)
County agricultural commissioner civil penalty, NOPA EA-15-2025-028 (SCP), against “ORKIN PEST CONTROL - VISALIA” (SPCB branch office BR 5636); incident date September 23, 2024; code section(s) 3CCR 6726; fine $250. Under $5,000 with no settlement or judgment: a minor administrative penalty.260
May 2024 · EnforcementShown only
Maine Board of Pesticides Control (Orkin, LLC DBA Mainely Ticks, Wells, Maine)
Proposed administrative consent agreement summary (file dated May 2024): the staff summary counts 461 violations: pesticide applications in 2021 and 2022 by two company applicators who were certified but not licensed with the company, plus seven label violations for spraying in rain in Sanford, Maine, in April 2022. The summary says the employees were removed and that staff negotiated the settlement with Orkin and Rollins management with guidance from the Attorney General’s office. The penalty amount is not in the summary, and the board’s final acceptance was not confirmed.259
July 31, 2019 · LawsuitUsed in sales and contract fairness
Mississippi (arbitration; Biloxi)
An arbitrator ordered Orkin to pay a Biloxi couple more than $1.9 million, finding fraud by withholding material facts in a transferred termite contract that did not cover Formosan termites.248
May 2016 · EnforcementShown only
Maine Board of Pesticides Control (Orkin Exterminating Company Inc., Portland, Maine branch)
Proposed administrative consent agreement in a May 2016 board-meeting packet: in October 2015 an Orkin applicator treated a non-customer’s home in Sweden, Maine, by mistake, without the owner’s authorization and without positively identifying the treatment site. Orkin acknowledged treating the wrong property. The proposed penalty is $1,000. The document is unsigned; the board’s final acceptance was not confirmed.258
May 27, 2014 · LawsuitShown only
U.S. District Court, E.D. Washington (4:14-cv-05065)
Orkin, LLC v. Malek: Orkin sued a defendant for breach of contract in Washington. The case ended Nov. 13, 2014 with a stipulated final injunction and dismissal with prejudice. The complaint was not read.251
August 9, 2013 · LawsuitShown only
U.S. District Court, W.D. Washington (3:13-cv-05683)
Griswold v. Orkin, LLC: employment civil-rights case (nature of suit 442), filed Aug. 9, 2013 and terminated Jan. 15, 2015. Outcome not shown on the docket page.252
February 19, 2013 · LawsuitShown only
U.S. District Court, W.D. Washington (3:13-cv-05116)
Simon v. Orkin, LLC: employment civil-rights case (nature of suit 442), filed Feb. 19, 2013 and terminated Oct. 21, 2013. Outcome not shown on the docket page.253
November 18, 2010 · LawsuitShown only
Iowa (federal jury; Bettendorf)
A federal jury ordered Orkin to pay nearly $129,000 for termite damage after finding negligent misrepresentation.250
November 17, 2007 · SettlementShown only
Florida (Tampa)
Orkin paid a $2 million settlement after being accused of letting a Tampa apartment complex become infested by termites.249
December 27, 2001 · SettlementShown only
Multistate attorneys general: New York, Florida, North Carolina, Ohio, Texas and the District of Columbia (no Washington, Oregon or Idaho)
Orkin Exterminating Company settled cases with five states and D.C. over termite-service advertising. The states alleged that Orkin claimed its “Orkin Foam System” would keep termites from returning, which could not be substantiated, and that its ads implied a full warranty it did not offer. The settlement bars unsupported efficacy claims and misstatement of guarantee terms, requires a “limited guarantee” or “limited warranty” disclosure on any advertised guarantee, and lets consumers with disputes under $10,000 use cheaper consumer arbitration. Orkin paid $150,000 for investigation costs.256, 257
EcoShield Pest Solutions 15 records
Legal and regulatory score: 7.0/10. Records counted in it: 1 of 15.
June 20, 2024 · SettlementScored: legal record
Michigan (Attorney General; national-brand item, not Pacific Northwest)
Michigan AG filed an Assurance of Voluntary Compliance with EcoShield Pest Solutions Detroit, LLC resolving alleged Home Solicitation Sales Act and Consumer Protection Act violations: contracts allegedly included language attempting to waive cancellation rights (citing an alleged emergency) and refund rights, and lacked the required notice of cancellation form. EcoShield agreed to use revised contracts and to refund consumers who contact the AG by Dec. 31, 2024 with proof they were denied cancellation and refund. Preceded by an April 24, 2024 notice of intended action / cease-and-desist. Not Pacific Northwest.21, 138
October 28, 2026 · Complaint summaryUsed in complaint record
BBB of Greater Houston and South Texas (Houston North file)
BBB “Pattern of Complaints” alert, current: complaints and reviews since August 2020 through 2026 allege deceptive door-to-door sales with the cancellation policy not explained or misstated; examples include a customer who thought they signed a receipt and an argument at a door with a “no soliciting” sign. The file is Not Rated while BBB evaluates the pattern. The company replied with sales-compliance changes (triple-confirmation enrollment since July 2024, retention-based commissions).28
October 28, 2026 · Complaint summaryUsed in complaint record
BBB of Midwest Plains (Lenexa, Kansas file)
BBB “Pattern of Complaints” alert: sales and contract misrepresentation, denied or problematic cancellations with unexpected fees and improper billing, and service shortcomings. The file is Not Rated. The company responded with a next-day “Welcome Text Verification”, a revised agreement stating a 12-month initial term that auto-renews until canceled, cancellation by phone, email or written notice, and a 24/7 care line.25
October 28, 2026 · Complaint summaryUsed in complaint record
Complaints in the last 3 years: Texas 136 (Dallas 55, Fort Worth 25, Austin 28, Houston North 28, Houston 0), Minnesota 214, Utah 33, CO 133 (Centennial 107, Frederick 26, Longmont 0), Arizona 45, CA 4, Kansas 43, NE 24, Missouri 24; OK 3 (closed branch). Review averages are 1.0 to 1.83 out of 5. Grades range from A+ to B; Houston North and Lenexa are Not Rated under pattern alerts. Complaint themes repeat the Pacific Northwest ones: door-to-door reps misstating contract existence, term or auto-renewal; early termination fees, most often $250 (company replies cite $250 and $255); reps ignoring no-soliciting signs.26, 87, 91
October 11, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness
BBB Great West + Pacific (Washington and Oregon profiles)
Seattle profile: 110 complaints in 3 years, 9 in last 12 months. Oregon profile: 26 complaints in 3 years, 7 in last 12 months. Burlington and Lakewood profiles: 0. Complaint themes: door-to-door sales misrepresentation (price per visit vs per year, “cancel any time”), early termination fees of roughly $187-$276, services performed after cancellation requests, collections threats, inspections leading to large crawl-space/insulation quotes.15, 17
June 17, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (case 00049454)
Written warning, no penalty, to ECOSHIELD PEST SOLUTIONS DALLAS LLC (license 0806623); violation recorded as “OTHER”. Recorded, not scored.144
April 23, 2026 · EnforcementShown only
Texas Department of Agriculture, Structural Pest Control Service (case 00048800)
Written warning, no penalty, to ECOSHIELD PEST SOLUTIONS AUSTIN LLC (license 0956521); violation recorded as “OTHER”. Recorded, not scored.144
July 18, 2025 · LawsuitShown only
N.D. Georgia (1:25-cv-03988) (national-brand item)
Nelson v. Ecoshield Pest Solutions Atlanta, LLC: diversity breach-of-contract suit also naming The Shield Co Management, The Shield Companies, Cardon and Nygren. Substance not reviewed.140
June 19, 2025 · LawsuitShown only
U.S. District Court, D. Arizona (2:25-cv-02151) - proposed national class (not certified); as defined it would cover Washington and Oregon door-to-door customers
Lamonica et al. v. The Shield Companies, LLC et al.: putative class action alleging a nationwide deceptive door-to-door scheme (fabricated neighborhood infestations, fake limited-time discounts that function as cancellation penalties, undisclosed 12/24-month terms and auto-renewal, missing FTC Cooling-Off oral notice). Defendants include The Shield Co Management, The Shield Companies, Robert D. Cardon and Gregory Nygren. Second amended complaint filed 10/14/2025; orders on motions to dismiss entered 12/30/2025 and 6/15/2026 (outcomes not on RECAP); a further amended complaint was filed 6/9/2026 and a new motion to dismiss was filed 6/23/2026 and briefed by 7/14/2026; last docket entry Aug. 5, 2026. Allegations only; no ruling on the merits or settlement found.7, 134
June 4, 2025 · EnforcementUsed in licensing and compliance
Arizona Department of Agriculture, Pest Management Division (case 101178)
Citation and order: EcoShield Pest Control Phoenix (business license 9009) let an uncertified applicator provide services for more than 120 days after registration (335 days at an April 10, 2024 treatment in Waddell). Order: an Administrative Warning to the business licensee and a $400 civil penalty against the qualifying party (QP 31569). PMD found no evidence of pesticide misapplication. Final if no hearing was requested within 30 days.142, 143
April 3, 2025 · LawsuitShown only
U.S. District Court, D. Colorado (1:25-cv-01057) (national-brand item, not Pacific Northwest)
Shaffer v. EcoShield Pest Solutions Denver, LLC et al.: class action complaint (nature of suit “Other Fraud”; cause of action diversity breach of contract, with a service agreement attached) also naming The Shield Co Management, The Shield Companies, Cardon and Nygren. Allegations only; the plaintiff voluntarily dismissed the case without prejudice and the court closed it on 6/24/2025, before any answer or ruling.141
June 7, 2024 · PermitShown only
Pennsylvania townships (national-brand item, not Pacific Northwest)
Upper Chichester, Pennsylvania police revoked EcoShield solicitor permits (reported June 7, 2024), citing soliciting in the evening or at night, duplicated permits and being overly aggressive towards residents. The report says West Caln, Edgmont and Ridley townships had also revoked the company’s permits between May 14 and May 31, 2024 (reasons not stated for those townships).139
May 31, 2024 · LawsuitShown only
U.S. District Court, D. Oregon (3:24-cv-00887)
EcoShield Pest Solutions Portland, LLC sued rival D2D sales firm Grit Marketing and two individuals, alleging they followed and interfered with EcoShield reps in the Portland market, paid customers’ cancellation fees to switch them, and harassed/assaulted EcoShield reps. TRO granted in part (June 5, 2024); a stipulated preliminary injunction (June 12, 2024) kept Grit 50 feet from anyone in EcoShield clothing until the case ended. March 2025: tortious-interference claim survived; Sherman Act and Oregon monopolization claims dismissed with leave to amend, Oregon price-discrimination claims without leave. EcoShield amended, then voluntarily dismissed the case (Sept. 30, 2025; terminated Oct. 1, 2025). On May 7, 2026 the court granted defendants’ bill of costs as prevailing party but denied attorney fees. EcoShield was the plaintiff here.12, 137
April 11, 2024 · LawsuitShown only
W.D. Washington (2:24-cv-00492), removed from King County Superior Court (24-2-05701-3 KNT)
Second Dykstra class action against The Shield Co Management LLC (nature of suit “Civil Rights: Jobs”); stayed pending the Washington Supreme Court decision in David v. Freedom Vans, trial had been set for 7/13/2026, then remanded to state court on 12/3/2025 after an order to show cause on jurisdiction. Claims not read in full (complaint exhibit not on RECAP).9
December 12, 2023 · LawsuitShown only
W.D. Washington (2:23-cv-01908), removed from King County Superior Court
Dykstra v. The Shield Co. Management, LLC dba EcoShield Management Co.: putative wage-and-hour class action on behalf of Washington pest control technicians alleging unpaid off-the-clock work (route planning, drive time from home to first stop) and non-compliant meal/rest breaks under Washington wage laws. Allegations only. Remanded to King County Superior Court by stipulation on 9/10/2024 (federal case terminated); state-court outcome not checked.135, 136
Keep reading
- Orkin review#140 of 164 in the West
- EcoShield Pest Solutions review#145 of 164 in the West
- Is Orkin legit?Licenses, BBB record and legal history
- Is EcoShield Pest Solutions legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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