Is Quell Pest Control legit?
As of November 5, 2026, Quell Pest Control holds current company pesticide licenses in Arizona and Texas. Its BBB profile shows a B grade and 44 complaints in the last three years across its BBB files. No resolved government actions count against it in our scoring. Its Handshake Score is 6.9 out of 10, #134 of 164 in the West.
Licenses
Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.
Arizona
Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Business license29, 30
Status: Active; issued 02/18/2020 · Number 9975 · Expires 05/31/2027 (QP categories)
Texas
Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial Business license, categories PT2
Status: Listed in TDA’s current-licenses report (file dated 26 Oct 2026); issued 04/13/2022, renewed 04/30/2026 · Number 0882266 · Expires 04/30/2027
Texas
Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial Business license, categories PT2
Status: Listed in TDA’s current-licenses report (file dated 26 Oct 2026); issued 08/07/2026 · Number 1000361 · Expires 08/31/2027
Cost it points
Minor administrative penalty: TDA case 00049090 (QPC Holdings LLC, license 0882266): operating without a license, administrative penalty ($1,000, July 9, 2026)33
Counted in the score: −0.5
Better Business Bureau record
What customers say
Ratings and counts as each site showed them on the date retrieved.
Google
6,495 reviews across 3 western US listings, averaging 4.9 out of 5 (weighted by review count).15, 18, 19
Yelp
3.5 out of 5 from 101 reviews (Irving, Texas).24, 25
Retrieved October 27, 2026
Thumbtack
4.9 out of 5 from 78 reviews (Chandler, Arizona profile).23
Retrieved October 27, 2026
BBB
1.19 out of 5 from 21 reviews (Arizona).9
Retrieved October 27, 2026
BBB
1.29 out of 5 from 14 reviews (Texas).10
Retrieved October 27, 2026
Review excerpts and the themes customers raise are on the company’s review page.
Legal and regulatory record
Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.
Texas Department of Agriculture Structural Pest Control Service case 00049090 against QPC HOLDINGS LLC (license 0882266): violation “OPERATING WITHOUT A LICENSE”, agency action ADMINISTRATIVE PENALTY of $1,000.00, date final 07/09/2026. The same case lists two items closed with a WARNING and no penalty: “FAILURE TO MAINTAIN APPRENTICE/TECHNICIAN TRAINING RECORDS” and “OTHER”. The report does not say which office or activity was unlicensed.33
July 9, 2026 · Texas · Enforcement · Not scored
Bird v. Quell Pest Control LLC, D. Ariz. No. 2:26-cv-02459, filed 04/08/2026 by Daniel Bird with class allegations. Quell moved to dismiss under FRCP 12(b)(6) and to strike the class allegations (07/13/2026). Notice of Settlement filed 08/31/2026; the court ordered dismissal with prejudice within 45 days unless a stipulation is filed, found pending motions moot, and set termination for 10/30/2026. No class was certified; the settlement terms are not public on the docket. The nature of the claims is not shown on the free docket.34, 35
April 8, 2026 · US District Court, D. Arizona · Lawsuit · Not scored
Breese v. Quell Pest Control of Texas LLC, M.D. Fla. No. 8:26-cv-00340: removed from Florida state court 02/05/2026 (“Other Statutory Actions”); remanded to state court on 02/13/2026 for lack of subject-matter jurisdiction. Outcome in state court unknown. Florida, outside the covered states.35, 36
February 5, 2026 · US District Court, M.D. Florida (remanded to Florida state court) · Lawsuit · Not scored
19 other records (complaint summaries and permits) are on its review page.
Does it sell door to door?
Yes: the research record documents the company selling door to door.
How it ranks
#134 of 164 in the West
Handshake Score 6.9 out of 10, Medium confidence.
Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (4.0/10).
Pest control by state
Ranked by State Score in each state.
Similar companies in Arizona
- Bucksworth Home ServicesIs it legit? Bucksworth Home Services#25 of 37 · State Score 7.9
- Moxie Pest ControlIs it legit? Moxie Pest Control#26 of 37 · State Score 7.7
- Western ExterminatorIs it legit? Western Exterminator#28 of 37 · State Score 7.4
- Insight Pest SolutionsIs it legit? Insight Pest Solutions#29 of 37 · State Score 7.0
Sources
The sources cited on this page, numbered as in the full list on the Quell Pest Control review. Dates are when our researchers retrieved each page.
- 2.texasagriculture.govCompany facts · Retrieved October 27, 2026
- 5.bbb.orgCompany facts · Retrieved October 27, 2026
- 6.bbb.orgCompany facts · Retrieved October 27, 2026
- 8.bbb.orgContracts and sales · Retrieved October 27, 2026
- 9.bbb.orgContracts and sales · Retrieved October 27, 2026
- 10.bbb.orgContracts and sales · Retrieved October 27, 2026
- 15.Google — Irving, Texasgoogle.com · Customer reviews · Retrieved October 27, 2026
- 18.Google — Mesa, Arizonagoogle.com · Customer reviews · Retrieved October 27, 2026
- 19.Google — Jersey Village, Texas (Houston area)google.com · Customer reviews · Retrieved October 27, 2026
- 23.Thumbtack — Chandler, Arizona profilethumbtack.com · Customer reviews · Retrieved October 27, 2026
- 24.Yelp — Irving, Texas (“Quell”, m.yelp.com/biz/quell-irving-2)m.yelp.com · Customer reviews · Retrieved October 27, 2026
- 25.Yelp — Irving, Texas (“Quell”, m.yelp.com/biz/quell-irving-2)yelp.com · Customer reviews · Retrieved October 27, 2026
- 26.Quell Pest Controlbbb.org · BBB · Retrieved October 27, 2026
- 29.Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)opm.azda.gov · Licensing and registrations · Retrieved October 27, 2026
- 30.Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)opm.azda.gov · Licensing and registrations · Retrieved October 27, 2026
- 33.Texastexasagriculture.gov · Legal and regulatory · Retrieved October 27, 2026
- 34.US District Court, D. Arizonacourtlistener.com · Legal and regulatory · Retrieved October 27, 2026
- 35.US District Court, D. Arizonacourtlistener.com · Legal and regulatory · Retrieved October 27, 2026
- 36.US District Court, M.D. Florida (remanded to Florida state court)courtlistener.com · Legal and regulatory · Retrieved October 27, 2026