Is Insight Pest Solutions legit?

Licenses

Company pesticide licenses in each Pacific Northwest state where it has a location, with the status the issuing agency showed on the date retrieved.

• Washington

  WSDA Pesticide Licensing: Commercial Applicator license of the company’s designated CA⁵⁶

  Status: Renewed · Number 94307 · Expires 12/31/2026

• Washington

  WSDA Pesticide Licensing: Commercial Applicator⁵⁶

  Status: Renewed · Number 75460 · Expires 12/31/2026

• Oregon

  Oregon Dept. of Agriculture pesticide licensing: Commercial Pesticide Operator⁵⁷

  Status: Active · Number AG-L1049220CPO · Expires 31-DEC-26

• Oregon

  Oregon Dept. of Agriculture pesticide licensing: Commercial Pesticide Operator⁵⁷

  Status: Active · Number AG-L1068221CPO · Expires 31-DEC-26

• Oregon

  Oregon Dept. of Agriculture pesticide licensing: Commercial Pesticide Operator⁵⁷

  Status: Active · Number AG-L1098238CPO · Expires 31-DEC-26

• Idaho

  Idaho licenses individual pesticide applicators, not companies, so there is no company license to look up.

• Cost it points

  Business registration revoked/dissolved: Oregon SOS 2158408-93 Insight Pest Solutions LLC (Corvallis; agent Matthew Green) administratively dissolved, still inactive⁶²

  Counted in the score: −0.5

Better Business Bureau record

• Its BBB profile shows an A+ grade and 35 complaints in the last three years.

  BBB accredited since 11/30/2022.

  16 complaints filed in the last 12 months.^{2, 5, 53, 54}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  62,423 reviews across 26 Pacific Northwest listings, averaging 4.9 out of 5 (weighted by review count).^{9, 12, 13, 14, 15, 16}

• Birdeye

  4.9 out of 5 from 8,335 reviews (Seattle, Washington).⁴⁷

  Retrieved October 11, 2026

• BestCompany

  4.4 out of 5 from 962 reviews (national profile).⁵¹

  Retrieved October 11, 2026

• Trustpilot

  3.6 out of 5 from 715 reviews (national profile).⁵⁰

  Retrieved October 11, 2026

• Thumbtack

  5.0 out of 5 from 100 reviews (Tacoma, Washington).⁴⁹

  Retrieved October 11, 2026

• ComplaintsBoard

  2.6 out of 5 from 40 reviews (national profile).⁵²

  Retrieved October 11, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• Federal civil case Madden-Jones v. Insight Pest Solutions WA LLC, No. 2:26-cv-03771, filed Oct. 5, 2026 in the U.S. District Court for the Western District of Washington. The docket lists a complaint (Oct. 5, 2026) and a summons issued and a Case/IFP deficiency letter (both Oct. 6, 2026). The complaint text is not publicly viewable on CourtListener, so the nature of the claims is unknown.⁶⁶

  October 5, 2026 · W.D. Wash. (federal) · Lawsuit · Not scored

• Maine Board of Pesticides Control consent agreement with Insight Pest Solutions Maine, LLC (Falmouth, Maine) over commercial pesticide applications made in 2022 by applicators not properly licensed: the board’s summary counts 1,000 violations (95 applications by applicators neither certified nor licensed, 905 by applicators certified but not licensed with the company). The board approved the consent agreement unanimously at its Feb. 9, 2024 meeting (draft minutes); $40,000 of the penalty was waived unless another violation occurs within five years. The total penalty amount is in a scanned attachment that was not readable. SCOPE: a separate Insight-brand entity (owner/CEO named as Thomas Flaherty), not the PNW operator owned by Matthew and Adrianna Green and not its parent; recorded for brand context only.^{67, 68}

  February 9, 2024 · Maine Board of Pesticides Control (Maine; not PNW) · Enforcement · Not scored

Four other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Yes: the research record documents the company selling door to door.

  Sales evidence

How it ranks

• #6 in Pacific Northwest pest control

  Handshake Score 7.7 out of 10, High confidence.

  Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (3.5/10).

  How we scored itFull rankingsSaela Pest Control vs. Insight Pest SolutionsPointe Pest Control vs. Insight Pest SolutionsAxiom Eco-Pest Control vs. Insight Pest SolutionsInsight Pest Solutions vs. Croach Pest Control

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