Interstate Pest Management vs. Axiom Eco-Pest Control
Interstate Pest Management ranks #4 and Axiom Eco-Pest Control ranks #5 in our Pacific Northwest pest control rankings, with Handshake Scores of 8.0 and 7.9 out of 10. Both have locations on file in Washington and Oregon. Axiom Eco-Pest Control also has locations in Idaho.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Interstate Pest Management | Axiom Eco-Pest Control | |
|---|---|---|
| Rank | #4 in Pacific Northwest pest control | #5 in Pacific Northwest pest control |
| Confidence | High | High |
| Provisional score | No | No |
| Door-to-door sales | Not found9, 10, 11, 6 | Yes7, 8, 9, 10, +5 |
| Ownership | Independent4, 6, 7, 8 | IndependentParent: Axiom Entities LLC (Oregon; member Ben Kennard)3, 4, 5 |
| Headquarters | Kelso, Washington2, 3, 4, 5 | Milwaukie, Oregon3 |
| States on file | Washington and Oregon5 locations | Washington, Oregon and Idaho4 locations |
| Record verified | October 11, 2026 | October 11, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Interstate Pest Management | Axiom Eco-Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.7 | 8.7 |
| Interstate Pest Management scores higher on customer satisfaction (9.7 vs. 8.7). | ||
| Complaint record 10% | 10.0 | 8.5 |
| Interstate Pest Management scores higher on complaint record (10.0 vs. 8.5). | ||
| Sales and contract fairness 15% | 5.5 | 2.0 |
| Interstate Pest Management scores higher on sales and contract fairness (5.5 vs. 2.0). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.0/10 | 7.9/10 |
| Interstate Pest Management has the higher Handshake Score (8.0 vs. 7.9). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Interstate Pest Management | Axiom Eco-Pest Control | |
|---|---|---|
| Workplace score | N/A | 7.3 |
| Axiom Eco-Pest Control has a workplace score of 7.3; Interstate Pest Management isn’t rated. | ||
Review platforms
Google figures cover each company’s Pacific Northwest listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Interstate Pest Management | Axiom Eco-Pest Control | |
|---|---|---|
| Google listings in the PNW | 5 | 4 |
| Google reviews | 8,078 | 11,794 |
| Google average | 5.0 | 4.8 |
Interstate Pest Management 13 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePortland, Oregon | 5.0/5 | 2,506 | View |
| GoogleKelso, Washington | 4.9/5 | 2,346 | View |
| GoogleVancouver, Washington | 5.0/5 | 1,751 | View |
| GoogleOlympia, Washington | 5.0/5 | 1,195 | View |
| GoogleSalem, Oregon | 5.0/5 | 280 | View |
| BBBHQ Kelso, Washington + corporate branches | 1.0/5 | 1 | View |
| AngiKelso, Washington | 4.9/5 | 7 | View |
| HomeAdvisorKelso, Washington | 5.0/5 | 5 | View |
| FacebookCompany page | 96% recommend | 103 | View |
| BirdeyeKelso, Washington | 4.9/5 | 2,662 | View |
| OtherBestProsInTown, Kelso, Washington | 4.9/5 | 280 | View |
| FacebookKelso, Washington page ‘Interstate Pest Management | — | 3 | View |
| OtherPortland, Oregon | — | 7 | View |
Axiom Eco-Pest Control 10 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePortland, Oregon | 4.8/5 | 9,758 | View |
| GoogleRedmond, Washington | 4.7/5 | 1,495 | View |
| GoogleGarden City, Idaho | 4.4/5 | 314 | View |
| GoogleCentral Point, Oregon | 4.6/5 | 227 | View |
| BBBMilwaukie/Portland, Oregon | 4.22/5 | 168 | View |
| HomeAdvisorMilwaukie/Portland, Oregon | 4.8/5 | 258 | View |
| ThumbtackRedmond, Washington listing | 4.8/5 | 75 | View |
| FacebookPortland/Vancouver/Salem page | — | 499 | View |
| OtherBestCompany.com | 3.0/5 | 3 | View |
| ThumbtackPortland, Oregon listing | 4.8/5 | 90 | View |
Better Business Bureau
Interstate Pest Management. Its BBB profile shows an A+ grade and 1 complaint in the last three years.
Axiom Eco-Pest Control. Its BBB profile shows an A grade and 23 complaints in the last three years.
| Interstate Pest Management | Axiom Eco-Pest Control | |
|---|---|---|
| BBB grade | A+4, 31, 32 | A22, 23 |
| Accredited | Yes, since 9/14/2016 | Yes, since 3/18/2010 |
| Complaints, last 3 years | 1 | 23 |
| BBB customer reviews | 1.0/5 average from 1 review | 4.22/5 average from 168 reviews |
| Profile scope | Not recorded | Not recorded |
| Retrieved | October 11, 2026 | October 11, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Interstate Pest Management 8 terms
All Seasons Pest plan from $39/month with a $260 one-time setup fee, billed quarterly, due at first visit; Pest & Rodent $47/month with $280 setup; All Seasons Rodent $39/month with $280 setup. ‘All prices are starting rates’.12
Plans include quarterly visits and free re-treatments between visits; free rodent call-backs may carry a charge if exclusion work was not done.12
A 12-month service agreement is required on the plans offered on the Salem promotion page (setup fee waived for new Salem customers through Sept 1, 2026).13
‘Switch & Save’ special advertises no setup fee and ‘NO Contract’ for new customers who present a competitor’s current contract (conflicts with the 12-month agreement stated elsewhere; terms not reconciled on the site).14
Company advertises a satisfaction guarantee / free re-service guarantee on quarterly plans.15
Customer reports (Google, Kelso listing, about 2 years before October 11, 2026): $260 setup fee plus $37/month for quarterly service; owner reply confirms ‘that is our standard pricing for our basic quarterly service’.16
Confirmed verbatim in the researcher’s Google Maps capture (October 12, 2026, 02:16 UTC); live re-sort was blocked by Google’s sign-in prompt during verification.
Customer report (Google, Kelso listing, about 8 years before October 11, 2026) says the plan could not be cancelled for a full year.16
Confirmed verbatim in the researcher’s Google Maps capture (October 12, 2026, 02:16 UTC); live re-sort was blocked by Google’s sign-in prompt during verification.
Customer report (Google review syndicated on HomeAdvisor, Sep 2025): $280 to set up and $45 per month.17
Axiom Eco-Pest Control 8 terms
Axiom said in a January 2026 BBB response that a customer’s agreement ran 18 months and that the term “is also printed in bold on the agreement near the consumers signature”.8
Several BBB complainants (2026) report a $299 early-cancellation charge.8
A BBB complainant’s sign-up notes (April 2025): $159 initial, $139 quarterly, 2-year contract, 30-day written notice to cancel. These are consumer-reported terms.8
A BBB complainant (April 2026) says service continues after the agreed term unless the customer calls during a specified window, and cancelling early triggered a $299 fee quote.8
Company FAQ does not state a cancellation fee; it tells customers to ask, before booking, what pricing or promotions apply and what cancellation or contract terms come with the plan.16
Guarantee: “Pest-Free Promise” covers free re-services between scheduled visits for covered pests.16
Thumbtack reviewer quote (March 2026, Washington): two-year term, $150 first visit, $125 per visit.17
Google reviewer (Central Point, Oregon) says the salesperson described a 6-month contract with no cancellation fee, but at cancellation it was 18 months.14
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Interstate Pest Management 8 records (Washington 4, Oregon 4)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Washington | Washington State Dept. of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (Bradley L Thorstenson for Interstate Pest Control Inc); endorsements: Insect and Disease Control, PCO Structural, PCO General, Vertebrate Pest, Weed Control | 229 | Renewed | 12/31/2026 | 33 |
| Washington | WSDA Structural Pest Inspector (SPI) programSPI company responsible party (Bradley Thorstenson); 6 company-employed SPIs | 229 | Renewed | 12/31/2026 | 33 |
| Oregon | Oregon Dept. of Agriculture (ODA) Pesticide LicensingCommercial Pesticide Operator; categories: IIHS General Pests, IIHS Structural Pests, Ornamental & Turf Insecticide & Fungicide, Right of Way | AG-L0000148CPO | Active | 12/31/2026 | 4, 34 |
| Washington | Washington Secretary of State (via OpenCorporates mirror)Washington Profit Corporation ‘INTERSTATE PEST CONTROL, INC.’ | 601415219 | Active | Not shown | 35 |
| Oregon | Oregon Secretary of State Corporation DivisionForeign Business Corporation (FBC), jurisdiction Washington, ‘INTERSTATE PEST CONTROL INC.’ | 605169-87 | ACT | Next renewal 11-20-2027 | 8 |
| Oregon | Oregon Secretary of State Corporation DivisionAssumed Business Name (ABN) ‘INTERSTATE PEST MANAGEMENT INC.’ (authorized representative: Interstate Pest Control Inc.) | 1240751-93 | INA (inactive) | Not shown | 36 |
| Washington | Washington Dept. of Labor & Industries (contractor registration, data.wa.gov)Construction Contractor, specialty ‘Structural Pest Control’ | INTERPC088QP | ACTIVE | July 18, 2028 | 37 |
| Oregon | Oregon Construction Contractors Board (CCB)Residential Specialty Contractor | 127319 | Active | 1/26/2028 | 38 |
Axiom Eco-Pest Control 10 records (Washington 4, Oregon 4, Idaho 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Washington | WSDA Pesticide LicensingCommercial Applicator company record: Axiom EPC Of Washington LLC, DBA Axiom Eco-Pest Control, UBI 605387173, site 14790 NE 95th St Redmond Washington 98052; 39 company-employed Commercial Operators; 44 ground equipment units | 94774 (Commercial Applicator, Christine M Winson) | Renewed | 12/31/2026 | 24 |
| Washington | WSDA Pesticide LicensingCommercial Applicator company record: Axiom EPC of Oregon LLC, DBA Axiom Eco-Pest Control, UBI 604003454, site Milwaukie Oregon; 27 company-employed Commercial Operators; 33 ground equipment units | 94774 (Commercial Applicator, Christine M Winson) | Renewed | 12/31/2026 | 24 |
| Oregon | Oregon Dept. of Agriculture (ODA) pesticide licensingCommercial Pesticide Operator: AXIOM EPC OF OREGON, LLC, DBA AXIOM ECO-PEST CONTROL, Milwaukie Oregon (Clackamas) | AG-L1045132CPO | Active | 31-DEC-26 | 25 |
| Oregon | Oregon Secretary of State, Corporation DivisionDomestic LLC: AXIOM EPC OF OREGON LLC (registered 04-11-2016; member AXIOM ENTITIES LLC) | 1206176-91 | ACT | Next renewal 04-11-2027 | 4 |
| Oregon | Oregon Secretary of State, Corporation DivisionAssumed Business Name AXIOM ECO-PEST CONTROL (registrant AXIOM EPC OF OREGON LLC) | 1509486-94 | ACT | Next renewal 01-02-2027 | 2 |
| Oregon | Oregon Secretary of State, Corporation DivisionDomestic LLC: AXIOM ENTITIES LLC (formerly AXIOM ECO-PEST CONTROL, LLC); member Ben Kennard | 517264-96 | ACT | Next renewal 04-30-2027 | 3 |
| Washington | Washington Secretary of State (via OpenCorporates mirror; CCFS blocked automated access)Washington Limited Liability Company: AXIOM EPC OF WASHINGTON LLC (certificate of formation 17 Jan 2024) | 605387173 | Active | Not shown | 26 |
| Washington | Washington Secretary of State (via OpenCorporates mirror; CCFS blocked automated access)Foreign LLC registration: AXIOM EPC OF OREGON LLC (branch of the Oregon LLC) | 604003454 | Active | Not shown | 27 |
| Idaho | Idaho Secretary of StateLimited Liability Company (D): Axiom EPC of Idaho LLC; mailing address Benjamin Kennard, 4252 SE International Way Ste J, Milwaukie Oregon; initial filing 02/19/2026 | 6669764 | Active-Existing | AR due 02/28/2027 | 28 |
| Idaho | Idaho State Dept. of Agriculture (ISDA) pesticide licensingProfessional applicator / pesticide business license | Not shown | Not verified | Not shown | see record |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Interstate Pest Management 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 11, 2026 · Complaint summaryUsed in complaint record
BBB Great West + Pacific
BBB: 1 complaint in the last 3 years, 0 in the last 12 months. The one published complaint (01/05/2024, ‘Service or Repair Issues’, status Answered) says the customer paid an initial fee plus $50/month for quarterly visits but had not been serviced for almost a year; the business responded 02/09/2024 apologizing and promising a refund.39
October 11, 2026 · PermitShown only
Oregon
Oregon CCB license summary (each section covers the past 10 years): no complaints (claims) filed and ‘No’ to civil penalties or other sanctions (license suspensions); under ‘Administrative Suspensions’ it answers ‘Yes’ to whether the CCB has ever suspended this contractor for lack of bond/insurance. The date and length of that suspension are not shown.38
October 4, 2018 · PermitShown only
Oregon
Oregon assumed business name ‘INTERSTATE PEST MANAGEMENT INC.’ (1240751-93) went inactive for failure to renew. Registry status only; no enforcement action found.36
Axiom Eco-Pest Control 5 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 11, 2026 · Complaint summaryUsed in complaint record
Oregon, Washington and Idaho (BBB Great West + Pacific)
BBB (Great West + Pacific, Milwaukie Oregon profile) shows 23 complaints in 3 years, 15 of them filed in the last 12 months. Recurring complaint themes: $299 early-cancellation charges, disputes over contract length (18 months vs. what was sold at the door), difficulty cancelling, door-to-door reps ignoring “No Soliciting” signs, and treatments seen as ineffective. Axiom responded to the complaints displayed; several were marked resolved.8
October 11, 2026 · Complaint summaryShown only
Tennessee (national context)
The Nashville, Tennessee branch (non-PNW) is rated B by BBB of Middle Tennessee with 37 complaints. It is BBB accredited since 4/29/2021.23
October 10, 2025 · Complaint summaryUsed in sales and contract fairness
BBB Great West + Pacific
BBB complainant (Oct 2025) disputes a $299 cancellation fee and says a door-to-door sale at their home in May 2024 came without the written three-day cancellation notice and forms that, in the complainant’s view, the federal Cooling-Off Rule requires. Axiom responded that the agreement was reviewed by phone and emailed the same day, that the exception does not apply after more than a year of service, and that the balance is due. This is a consumer allegation, not a finding.9
June 7, 2018 · PermitShown only
Oregon
Oregon SOS administratively dissolved Axiom EPC of Oregon LLC on 06-07-2018 and reinstated it on 08-23-2018. This was a registry compliance lapse, not an enforcement action.4
October 5, 2016 · LawsuitShown only
US District Court, D. Oregon
Hays v. Axiom Entities LLC, No. 3:16-cv-01942 (D. Or.). Two plaintiffs sued Axiom Entities LLC and Axiom EPC of Oregon LLC under the Fair Labor Standards Act (nature of suit: 710 Labor: Fair Standards). On May 18, 2017 the court approved a settlement as “a fair and reasonable resolution of a bona fide dispute under the FLSA” and dismissed the case with prejudice. A settlement exhibit was filed under seal, so the amount is not public. The complaint PDF is a scanned image and could not be read, so the specific wage allegations are not recorded.29
Keep reading
- Interstate Pest Management review#4 in Pacific Northwest pest control
- Axiom Eco-Pest Control review#5 in Pacific Northwest pest control
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
Other comparisons with these companies
- Saela Pest Control vs. Interstate Pest Management
- Pointe Pest Control vs. Interstate Pest Management
- Aspen Pest Control vs. Interstate Pest Management
- Saela Pest Control vs. Axiom Eco-Pest Control
- Pointe Pest Control vs. Axiom Eco-Pest Control
- Aspen Pest Control vs. Axiom Eco-Pest Control
- Axiom Eco-Pest Control vs. Insight Pest Solutions
- Axiom Eco-Pest Control vs. Croach Pest Control