Interstate Pest Management vs. The Killers Pest Control
Interstate Pest Management ranks #2 and The Killers Pest Control ranks #4 in our Pacific Northwest pest control rankings, with Handshake Scores of 9.5 and 9.3 out of 10. Both have locations on file in Washington and Oregon.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Interstate Pest Management | The Killers Pest Control | |
|---|---|---|
| Rank | #2 in Pacific Northwest pest control | #4 in Pacific Northwest pest control |
| Confidence | High | Medium |
| Provisional score | No | No |
| Door-to-door sales | Not found9, 10, 11, 6 | Not found8, 9, 10 |
| Ownership | Independent4, 6, 7, 8 | SubsidiaryParent: Eastside Exterminators LLC (an Anticimex company)3 |
| Headquarters | Kelso, Washington2, 3, 4, 5 | Portland, Oregon3 |
| States on file | Washington and Oregon5 locations | Washington and Oregon4 locations |
| Record verified | October 11, 2026 | October 11, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Interstate Pest Management | The Killers Pest Control | |
|---|---|---|
| Customer satisfaction 30% | 9.7 | 9.6 |
| Interstate Pest Management scores higher on customer satisfaction (9.7 vs. 9.6). | ||
| Complaint record 20% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 20% | 8.0 | 7.0 |
| Interstate Pest Management scores higher on sales and contract fairness (8.0 vs. 7.0). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.5/10 | 9.3/10 |
| Interstate Pest Management has the higher Handshake Score (9.5 vs. 9.3). | ||
Workplace
We rate how companies treat employees separately, from employee-review sites, and keep it out of the Handshake Score. A workplace score is shown only when there are at least 20 employee reviews on file.
| Interstate Pest Management | The Killers Pest Control | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s Pacific Northwest listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Interstate Pest Management | The Killers Pest Control | |
|---|---|---|
| Google listings in the PNW | 5 | 4 |
| Google reviews | 8,078 | 4,091 |
| Google average | 5.0 | 4.9 |
Interstate Pest Management 13 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePortland, Oregon | 5.0/5 | 2,506 | View |
| GoogleKelso, Washington | 4.9/5 | 2,346 | View |
| GoogleVancouver, Washington | 5.0/5 | 1,751 | View |
| GoogleOlympia, Washington | 5.0/5 | 1,195 | View |
| GoogleSalem, Oregon | 5.0/5 | 280 | View |
| BBBHQ Kelso, Washington + corporate branches | 1.0/5 | 1 | View |
| AngiKelso, Washington | 4.9/5 | 7 | View |
| HomeAdvisorKelso, Washington | 5.0/5 | 5 | View |
| FacebookCompany page | 96% recommend | 103 | View |
| BirdeyeKelso, Washington | 4.9/5 | 2,662 | View |
| OtherBestProsInTown, Kelso, Washington | 4.9/5 | 280 | View |
| FacebookKelso, Washington page ‘Interstate Pest Management | — | 3 | View |
| OtherPortland, Oregon | — | 7 | View |
The Killers Pest Control 8 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePortland, Oregon | 4.9/5 | 1,857 | View |
| GoogleSalem, Oregon | 4.8/5 | 1,126 | View |
| GoogleNewport, Oregon | 4.9/5 | 584 | View |
| GoogleVancouver, Washington | 4.9/5 | 524 | View |
| FacebookPortland, Oregon98% recommend (62 reviews); 887 followers | — | 62 | View |
| NextdoorPortland, Oregon / Vancouver, Washington | — | — | View |
| BBBPortland, Oregon | — | 0 | View |
| OtherBestCompany | — | 0 | View |
Better Business Bureau
Interstate Pest Management. Its BBB profile shows an A+ grade and 1 complaint in the last three years.
The Killers Pest Control. Its BBB profile shows an A+ grade and 1 complaint in the last three years.
| Interstate Pest Management | The Killers Pest Control | |
|---|---|---|
| BBB grade | A+4, 31, 32 | A+13, 22 |
| Accredited | Yes, since 9/14/2016 | Yes, since 8/23/1996 |
| Complaints, last 3 years | 1 | 1 |
| BBB customer reviews | 1.0/5 average from 1 review | No reviews |
| Profile scope | Not recorded | Not recorded |
| Retrieved | October 11, 2026 | October 11, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Interstate Pest Management 8 terms
All Seasons Pest plan from $39/month with a $260 one-time setup fee, billed quarterly, due at first visit; Pest & Rodent $47/month with $280 setup; All Seasons Rodent $39/month with $280 setup. ‘All prices are starting rates’.12
Plans include quarterly visits and free re-treatments between visits; free rodent call-backs may carry a charge if exclusion work was not done.12
A 12-month service agreement is required on the plans offered on the Salem promotion page (setup fee waived for new Salem customers through Sept 1, 2026).13
‘Switch & Save’ special advertises no setup fee and ‘NO Contract’ for new customers who present a competitor’s current contract (conflicts with the 12-month agreement stated elsewhere; terms not reconciled on the site).14
Company advertises a satisfaction guarantee / free re-service guarantee on quarterly plans.15
Customer reports (Google, Kelso listing, about 2 years before October 11, 2026): $260 setup fee plus $37/month for quarterly service; owner reply confirms ‘that is our standard pricing for our basic quarterly service’.16
Confirmed verbatim in the researcher’s Google Maps capture (October 12, 2026, 02:16 UTC); live re-sort was blocked by Google’s sign-in prompt during verification.
Customer report (Google, Kelso listing, about 8 years before October 11, 2026) says the plan could not be cancelled for a full year.16
Confirmed verbatim in the researcher’s Google Maps capture (October 12, 2026, 02:16 UTC); live re-sort was blocked by Google’s sign-in prompt during verification.
Customer report (Google review syndicated on HomeAdvisor, Sep 2025): $280 to set up and $45 per month.17
The Killers Pest Control 7 terms
All three residential packages (Diamond General Pest, Diamond General Pest +, Platinum Premium Home Service) are quarterly applications.11
Warranty: one year for general pests, tied to the continued quarterly program; extra service calls during the warranty period at no charge.12
Platinum includes a Boracare borate crawlspace treatment with a 10-year warranty limited to subterranean termites in the crawlspace.12
The company told BBB that its $50 monthly payment is financing for a 12-month annual service agreement with four quarterly visits, not a per-visit charge. The complainant cited a $250 cancellation fee.13
Reviewer-reported (unverified): the company only offers annual contracts.10
Reviewer-reported (unverified) prices: $350 one-year contract plus $45 monthly rodent checks (May 2024; posted on the Portland listing, the reviewer cites the Salem office); $450 plus $55 quarterly (Salem); price to restart lapsed coverage raised from $495/year to $750/year (Salem); a $250 charge to cancel (Salem).14
Reviewer-reported: when a customer moves, prepaid service is not transferred; the reviewer was offered a $100 credit.10
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Interstate Pest Management 8 records (Washington 4, Oregon 4)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Washington | Washington State Dept. of Agriculture (WSDA) Pesticide LicensingCommercial Applicator (Bradley L Thorstenson for Interstate Pest Control Inc); endorsements: Insect and Disease Control, PCO Structural, PCO General, Vertebrate Pest, Weed Control | 229 | Renewed | 12/31/2026 | 33 |
| Washington | WSDA Structural Pest Inspector (SPI) programSPI company responsible party (Bradley Thorstenson); 6 company-employed SPIs | 229 | Renewed | 12/31/2026 | 33 |
| Oregon | Oregon Dept. of Agriculture (ODA) Pesticide LicensingCommercial Pesticide Operator; categories: IIHS General Pests, IIHS Structural Pests, Ornamental & Turf Insecticide & Fungicide, Right of Way | AG-L0000148CPO | Active | 12/31/2026 | 4, 34 |
| Washington | Washington Secretary of State (via OpenCorporates mirror)Washington Profit Corporation ‘INTERSTATE PEST CONTROL, INC.’ | 601415219 | Active | Not shown | 35 |
| Oregon | Oregon Secretary of State Corporation DivisionForeign Business Corporation (FBC), jurisdiction Washington, ‘INTERSTATE PEST CONTROL INC.’ | 605169-87 | ACT | Next renewal 11-20-2027 | 8 |
| Oregon | Oregon Secretary of State Corporation DivisionAssumed Business Name (ABN) ‘INTERSTATE PEST MANAGEMENT INC.’ (authorized representative: Interstate Pest Control Inc.) | 1240751-93 | INA (inactive) | Not shown | 36 |
| Washington | Washington Dept. of Labor & Industries (contractor registration, data.wa.gov)Construction Contractor, specialty ‘Structural Pest Control’ | INTERPC088QP | ACTIVE | July 18, 2028 | 37 |
| Oregon | Oregon Construction Contractors Board (CCB)Residential Specialty Contractor | 127319 | Active | 1/26/2028 | 38 |
The Killers Pest Control 10 records (Oregon 7, Washington 3)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Oregon | Oregon Department of Agriculture (pesticide licensing)Commercial Pesticide Operator | AG-L1084246CPO | Active | 31-DEC-26 | 23 |
| Oregon | Oregon Department of Agriculture (pesticide licensing)Commercial Pesticide Operator (parent company) | AG-L1094037CPO | Active | 31-DEC-26 | 24 |
| Washington | Washington State Department of Agriculture (WSDA) pesticide licensingCommercial Applicator (designated CA for company ‘The Killers’) | 57293 | Suspended | 12/31/2026 | 25 |
| Washington | Washington State Department of Agriculture (WSDA) pesticide licensingCommercial Applicator (designated CA for Eastside Exterminators, WSDA company 1969) | 98989 | New | 12/31/2026 | 26 |
| Washington | WSDA company searchCompany record: Eastside Exterminators, DBA ‘The Killers Pest Control’, with Salem and Portland Oregon branches | company ID 1969 | Listed; designated Commercial Applicator license 98989 status ‘New’ | 12/31/2026 (CA license) | 27 |
| Oregon | Oregon Secretary of State, Corporation DivisionAssumed Business Name: THE KILLERS PEST CONTROL | 1506030-91 | ACT | Next renewal 12-19-2026 | 2 |
| Oregon | Oregon Secretary of State, Corporation DivisionAssumed Business Name: THE KILLERS | 478541-95 | ACT | Next renewal 11-21-2027 | 28 |
| Oregon | Oregon Secretary of State, Corporation DivisionAssumed Business Name: THE KILLERS CRAWL SPACE RESTORATION | 996837-90 | ACT | Next renewal 02-13-2028 | 29 |
| Oregon | Oregon Secretary of State, Corporation DivisionDomestic Business Corporation: MATTFLEA HOLDINGS INC. (formerly RICKMAR ENTERPRISES INC) | 788794-84 | ACT | Next renewal 12-29-2026 | 6 |
| Oregon | Oregon Secretary of State, Corporation DivisionForeign LLC (Delaware): EASTSIDE EXTERMINATORS LLC | 2291572-92 | ACT | Next renewal 07-25-2027 | 30 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Interstate Pest Management 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 11, 2026 · Complaint summaryUsed in complaint record
BBB Great West + Pacific
BBB: 1 complaint in the last 3 years, 0 in the last 12 months. The one published complaint (01/05/2024, ‘Service or Repair Issues’, status Answered) says the customer paid an initial fee plus $50/month for quarterly visits but had not been serviced for almost a year; the business responded 02/09/2024 apologizing and promising a refund.39
October 11, 2026 · PermitShown only
Oregon
Oregon CCB license summary (each section covers the past 10 years): no complaints (claims) filed and ‘No’ to civil penalties or other sanctions (license suspensions); under ‘Administrative Suspensions’ it answers ‘Yes’ to whether the CCB has ever suspended this contractor for lack of bond/insurance. The date and length of that suspension are not shown.38
October 4, 2018 · PermitShown only
Oregon
Oregon assumed business name ‘INTERSTATE PEST MANAGEMENT INC.’ (1240751-93) went inactive for failure to renew. Registry status only; no enforcement action found.36
The Killers Pest Control 5 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
May 6, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness
BBB Great West + Pacific (Portland, Oregon profile)
BBB complaint (Order Issues, Resolved). The consumer thought the contract was month-to-month, then learned it was a one-year quarterly contract paid at $50/month. They reported a five-month service gap after Dec 24, 2025 and a $250 cancellation fee. The company replied on 05/08/2026, offering cancellation with no fee and a $150 refund, and the consumer accepted.13
Date not recorded · EnforcementShown only
Oregon
No record found: the Oregon Dept. of Agriculture ‘Pesticide violations and penalties’ dataset (377 records, September 6, 2023 to June 29, 2026) has no party matching Killers, Rickmar, Mattflea or Eastside.31
Date not recorded · LawsuitShown only
US federal (CourtListener)
No relevant federal case found. The CourtListener RECAP search for “Killers Pest Control” returned 2 unrelated dockets (Hart v. BHH LLC, S.D.N.Y.; BASF Agro v. Cheminova, M.D.N.C.). “Rickmar Enterprises” matched only an unrelated 2009 S.D. Florida bankruptcy. “Killers Pest Elimination” and “Mattflea Holdings” returned 0.32
Date not recorded · EnforcementShown only
Washington (WSDA)
No record found: WSDA’s published pesticide enforcement action lists for 2019-2025 and the 2026 list (through Q3, cases AESPC-26-0010 to -0015), all linked from the enforcement page, contain no case naming The Killers, Killers Pest Control/Elimination, Rickmar Enterprises, Mattflea Holdings, Matthew White or license 57293. So the ‘Suspended’ status on Matthew D White’s Commercial Applicator license 57293 does not match any published WSDA enforcement action. WSDA does not give the reason.33
Date not recorded · EnforcementShown only
Washington (WSDA)
WSDA 2026 enforcement list (Q3 update, 6 cases) checked: no Killers, Rickmar, Mattflea or Matthew White entry.34
Keep reading
- Interstate Pest Management review#2 in Pacific Northwest pest control
- The Killers Pest Control review#4 in Pacific Northwest pest control
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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