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Saela Pest Control vs. Aspen Pest Control

Two craftsman porches side by side, one with a green door and one with a terracotta door, each with a blank checklist on a clipboard.

By the Handshake Research Desk

Saela Pest Control ranks #1 and Aspen Pest Control ranks #3 in our Pacific Northwest pest control rankings, with Handshake Scores of 8.3 and 8.2 out of 10. Both have locations on file in Washington and Oregon. Saela Pest Control also has locations in Idaho.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

Ranked #1

Saela Pest Control8.3/10

Handshake Score. #1 in Pacific Northwest pest control

Ranked #3

Aspen Pest Control8.2/10

Handshake Score. #3 in Pacific Northwest pest control

Saela Pest Control and Aspen Pest Control at a glance
Saela Pest ControlAspen Pest Control
Rank#1 in Pacific Northwest pest control#3 in Pacific Northwest pest control
ConfidenceHighMedium
Provisional scoreNoNo
Door-to-door salesYes2, 7, 8, 9, +6Not found5, 3, 6, 7
OwnershipSubsidiaryParent: Rollins, Inc. (NYSE: ROL), acquired April 20252, 3, 4, 5Independent3
HeadquartersOrem, Utah2Vancouver, Washington3
States on fileWashington, Oregon and Idaho5 locationsWashington and Oregon3 locations
Record verifiedOctober 14, 2026October 11, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Saela Pest Control and Aspen Pest Control
Saela Pest ControlAspen Pest Control
Customer satisfaction 35%8.510.0
Aspen Pest Control scores higher on customer satisfaction (10.0 vs. 8.5).
Complaint record 10%N/A10.0
Aspen Pest Control scores 10.0 on complaint record; Saela Pest Control isn’t scored on it.
Sales and contract fairness 15%6.06.0
Tied on sales and contract fairness (6.0 each).
Licensing and compliance 15%9.510.0
Aspen Pest Control scores higher on licensing and compliance (10.0 vs. 9.5).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.3/108.2/10
Saela Pest Control has the higher Handshake Score (8.3 vs. 8.2).

Saela Pest Control had no usable inputs for complaint record, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Saela Pest Control and Aspen Pest Control
Saela Pest ControlAspen Pest Control
Workplace score6.7N/A
Saela Pest Control has a workplace score of 6.7; Aspen Pest Control isn’t rated.

Review platforms

Google figures cover each company’s Pacific Northwest listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Saela Pest Control and Aspen Pest Control
Saela Pest ControlAspen Pest Control
Google listings in the PNW53
Google reviews10,6776,796
Google average4.65.0

Saela Pest Control 18 review profiles

Review profiles recorded for Saela Pest Control
Platform and scopeRatingReviewsSource
GoogleKent, Washington4.6/52,939View
GoogleBeaverton, Oregon4.6/52,826View
GoogleLynnwood, Washington4.5/51,929View
GoogleNampa, Idaho4.5/51,816View
GoogleLakewood, Washington4.8/51,167View
BBBSaela Pest Control profile, Kansas City, Missouri1.21/5414View
BestCompanynational profile4.5/5376View
HomeAdvisorLynnwood, Washington4.6/5586View
HomeAdvisorLakewood, Washington4.7/5928View
HomeAdvisorKent, Washington4.6/51,474View
HomeAdvisorBeaverton, Oregon4.4/5886View
HomeAdvisorNampa, Idaho4.7/5234View
YelpBeaverton, Oregon—226View
YelpLynnwood, Washington—210View
YelpLynnwood, Washington—130View
YelpLynnwood, Washington—116View
YelpKent, Washington—113View
YelpNampa, Idaho—56View

Aspen Pest Control 8 review profiles

Review profiles recorded for Aspen Pest Control
Platform and scopeRatingReviewsSource
GoogleVancouver, Washington5.0/54,321View
GooglePortland / Happy Valley, Oregon5.0/51,931View
GoogleRidgefield, Washington5.0/5544View
BBBVancouver, Washington5.0/51View
AngiVancouver, Washington5.0/5104View
HomeAdvisorVancouver, Washington4.9/521View
ThumbtackVancouver, Washington5.0/555View
FacebookVancouver, Washington page100% recommend38View

Better Business Bureau

Saela Pest Control. Its company-wide BBB profile shows an A+ grade and 1,053 complaints in the last three years.

Aspen Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years.

BBB records: Saela Pest Control and Aspen Pest Control
Saela Pest ControlAspen Pest Control
BBB gradeA+31, 32, 33, 34, +1A+4
AccreditedYes, since 8/17/2022Yes, since 10/21/2020
Complaints, last 3 years1,0530
BBB customer reviews1.21/5 average from 414 reviews5.0/5 average from 1 review
Profile scopeKansas City, Missouri profile. No Washington, Oregon and Idaho or Utah Saela profile exists; a BBB search (October 13, 2026) shows five Saela listings: Kansas City Missouri, Merriam Kansas, Wheeling Illinois, Thornton Illinois and a new Atlanta Georgia headquarters profile (file opened 10/12/2026, 0 complaints, 0 reviews). The Kansas City profile’s “About This Business” text describes Rollins, Inc., and its complaint figures (1,053/3yr on October 13, 2026; 1,055 on October 11, 2026) and review figures (1.21/5 from 414, October 11, 2026) equal the Rollins, Inc. HQ profile figures, so they are not Saela-specific.Not recorded
RetrievedOctober 13, 2026October 11, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Saela Pest Control 9 terms

  • Contracts start at 12 months, then continue month-to-month. Cancellation is by phone, and an early termination fee may apply before the term ends (company FAQ).6

  • No one-time treatments; service runs on a 12-month schedule (company FAQ).6

  • Prices are not published; pricing depends on pests, region, property size, frequency and products (company FAQ).6

  • Free re-services between visits while the plan is active (“Saela Warranty”).6

  • A Nampa, Idaho customer reports a $105 early termination fee.11

  • A Lakewood, Washington customer reports a 24-month contract with a $934 early-cancellation balance.12

  • An Edge-era Kent, Washington customer (about 5 years before October 11, 2026) reports a 2-year contract of about $1,100, with half the remaining balance due on cancellation.8

  • A Lynnwood, Washington customer advises paying no more than $119 per quarter.16

  • Company FAQ: customers “can cancel service at any time by calling us directly”; cancellations must be done by phone (“so we can review your account”), and an early termination fee may apply if cancelled early. No fee amount is given.17

Aspen Pest Control 9 terms

  • Terms of Service (updated 2023): cancelling before the end of the initially scheduled services triggers a $250 contract termination fee; later cancellation must be in writing and prior to 30 days of the next scheduled service.8

  • Binding arbitration clause (American Arbitration Association rules, in Vancouver, Washington) in the Terms of Service.8

  • Liability limited to the amount paid; agreement does not cover termites, bed bugs, wildlife, fleas or ticks unless noted.8

  • Late payments: 1.5% monthly finance charge on invoices over 30 days past due; $10 extra for Saturday regular services.8

  • Home Protection Plan is a quarterly (every 90 days) exterior treatment with interior included on request.9

  • Guarantee: unlimited free re-service between regular treatments; one-off treatments typically carry a minimum 30-day guarantee.10

  • Late-arrival promise: next regular service free if technician is late without calling ahead.11

  • Reviewer-reported prices on Angi range roughly $90–$230 per job (e.g. $90, $119, $200, $230).12

  • A 2018 HomeAdvisor reviewer reports a better rate with a contract but says customers are not locked in.13

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Saela Pest Control 8 records (Washington 2, Oregon 3, Idaho 3)

Licenses and registrations for Saela Pest Control
StateAuthority and typeNumberStatusExpiresSource
WashingtonWashington State Department of Agriculture (WSDA), Pesticide and SPI LicensingCommercial Applicator (California) license held by the company’s designated individual CA, listed on the WSDA company record for Saela Holdings LLC (UBI 606041362 as supplied by applicant)105690New12/31/202636
OregonOregon Department of Agriculture (ODA) pesticide licensingCommercial Pesticide Operator (SAELA PORTLAND LLC, DBA SAELA PEST CONTROL, Beaverton Oregon 97008)AG-L1080744CPOActive31-DEC-2637
OregonOregon Secretary of State, Corporation DivisionForeign LLC registration (Utah): SAELA PORTLAND, LLC, formerly EDGE PEST CONTROL PORTLAND LLC (name changed 04-21-2022)1429707-97ACTNext renewal 04-13-202738
OregonOregon Secretary of State, Corporation DivisionForeign LLC registration (Utah): SAELA HOLDINGS, LLC2525599-93ACTNext renewal 02-03-20273
IdahoIdaho Secretary of State (SOSbiz)Foreign Limited Liability Company (Utah): Saela Idaho, LLC5338147Active-ExistingAR due 08/31/202739
IdahoIdaho Secretary of State (SOSbiz)Foreign Limited Liability Company (Utah): SAELA HOLDINGS, LLC6641393Active-ExistingAR due 02/28/202739
WashingtonWashington Secretary of State (via OpenCorporates; CCFS not reachable headlessly)Foreign LLC branch registrations606041362 (Saela Holdings, LLC); 605077651 (Saela Portland, LLC); 603597489 (Saela Seattle, LLC)Listed as branch records; two older entries (SAELA SEATTLE NORTH, LLC and one SAELA SEATTLE, LLC record) are marked inactiveNot shown40
IdahoIdaho State Department of Agriculture (ISDA), Pesticide Applicator LicensingNo company-level pesticide license found: Idaho Code 22-3404 classifies applicator licenses (professional, private, chemigation) and requires each professional applicator to pass an exam and be 18 or older; ISDA’s public lookup searches only by license number, last name or first nameNot shownNot verified: no company or business-name lookup and no published list of licensed pest control businesses was foundNot shown41, 42

Aspen Pest Control 6 records (Washington 3, Oregon 2, US 1)

Licenses and registrations for Aspen Pest Control
StateAuthority and typeNumberStatusExpiresSource
WashingtonWashington State Department of Agriculture (WSDA) pesticide licensingCommercial Applicator (individual: Hampton, Joseph M; designated Commercial Applicator for Aspen Pest Control, Inc); categories Ornamental Insect and Disease, Ornamental Weed, PCO Structural, PCO General87471Renewed12/31/202622
WashingtonWSDA company searchCommercial applicator business recordNot shownListed (1 result)Not shown2
OregonOregon Department of Agriculture (ODA) pesticide license searchCommercial Pesticide Operator; categories IIHS General Pests, IIHS Structural Pests, Ornamental & Turf Insecticide & Fungicide; mailing/DBA Vancouver Washington 98682 (Clark)AG-L1030820CPOActive31-DEC-2623
WashingtonWashington Secretary of State (via OpenCorporates mirror)Washington Profit Corporation (UBI)603382167ActiveNot shown24
OregonOregon Secretary of State business registry (data.oregon.gov Active Businesses dataset)Foreign Business Corporation (jurisdiction Washington)100405596Active (listed in active-businesses dataset)Not shown25
USUSPTO (via Justia Trademarks)Trademark ASPEN PEST CONTROL (serial number)87703286Not shownNot shown26

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Saela Pest Control 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 13, 2026 · Complaint summaryUsed in complaint record

    BBB of Midwest Plains (profile tied to Rollins, Inc. HQ)

    The BBB profile for Saela Pest Control (Kansas City, Missouri) shows “1,053 total complaints in the last 3 years” and “296 complaints filed in the last 12 months” (October 13, 2026; on October 11, 2026 it showed 1,055 and 299). The Rollins, Inc. HQ profile and the Saela Merriam, Kansas profile show the same numbers, so these are Rollins family-wide totals, not Saela-only counts. Individual complaints did not render.43

  • October 13, 2026 · Complaint summaryShown only

    BBB of Greater Atlanta (new HQ profile); BBB of Midwest Plains (Kansas City profile)

    BBB now also lists a Saela Pest Control headquarters profile in Atlanta, Georgia (BBB of Greater Atlanta; accredited since 4/1/2025; A+), with “Related Businesses: Rollins, Inc.”. Its BBB file was opened 10/12/2026 and it shows 0 complaints and 0 reviews, so it has no 3-year history yet. The Kansas City profile still shows Rollins-wide totals (now 1,053 complaints in 3 years and 296 in 12 months; 1,055 and 299 on October 11, 2026). BBB directory searches for Saela or Edge Pest Control near Kent and Lakewood, Washington, Beaverton, Oregon and Nampa, Idaho returned no Saela/Edge profile. There is still no BBB profile with Saela-only complaint history for the Pacific Northwest.32, 43, 45, 46, +7

  • May 31, 2024 · LawsuitShown only

    U.S. District Court, District of Oregon

    Saela is not a party. In EcoShield Pest Solutions Portland, LLC v. Grit Marketing, LLC (D. Or. 3:24-cv-00887), EcoShield’s complaint alleges that a GRIT sales representative in the Portland market boasted, “We already kicked out Insight [Pest Solutions], Brooks [Pest Control], Saela [Pest Control]”. The court’s 3/18/2025 opinion separately notes that defendants asked it to take judicial notice of the websites of “four pest-control companies operating in Portland”, including Saela; the court declined. These are a party’s allegation and request, not findings, and no wrongdoing by Saela is alleged.44

  • June 15, 2023 · PermitShown only

    Oregon Secretary of State

    The Oregon SOS record for SAELA PORTLAND, LLC shows an administrative revocation of authority on 06-15-2023, with a reinstatement filed 06-26-2023. This is an administrative filing status; no reason is given.38

Aspen Pest Control 5 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 11, 2026 · Complaint summaryUsed in complaint record

    BBB Great West + Pacific

    BBB shows 0 complaints for Aspen Pest Control, Inc. (BBB profiles generally cover a three-year reporting period).27

  • October 11, 2026 · Complaint summaryShown only

    US courts (CourtListener)

    CourtListener RECAP Archive (federal PACER dockets) search for “Aspen Pest Control” returned no results; CourtListener notes RECAP does not contain everything in PACER.28

  • October 11, 2026 · EnforcementShown only

    Washington (WSDA)

    Searched WSDA’s published pesticide enforcement action lists for 2019-2025 (7 PDFs linked from the enforcement page): no case names Aspen Pest Control, Joseph Hampton or license 87471. The 2026 list is now posted as a Q3 PDF (cases AESPC-26-0010 to -0015); the verifier checked it on October 11, 2026 and found no Aspen entry.29

  • October 11, 2026 · EnforcementShown only

    Washington (WSDA)

    WSDA 2025 year-end enforcement list (most recent full year) checked; no Aspen entry.30

  • October 11, 2026 · EnforcementShown only

    Oregon (ODA)

    ODA ‘Recent Pesticides Violations and Penalties’ dataset (377 records, September 6, 2023 to June 29, 2026) queried for party names containing ASPEN or HAMPTON: no records.31

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