AIMVO Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Profile scope: Headquarters file “Aimvo Pest Control LLC” (Blackfoot, Idaho; BBB Great West + Pacific). BBB: “This profile includes complaints for Aimvo Pest Control LLC’s headquarters and its corporate-owned locations.” Its Find Local Branches list holds 4 locations: Blackfoot Idaho (HQ), Phoenix Arizona, Buckeye Arizona and Denver Colorado, all in the West. Alternate names: Armor Pest Defense LLC.

Scored: Complaint record

Complaint themes

• Door-to-door reps ignoring No Soliciting signs (4 of the 13 complaints displayed, plus 4 reviews)
• Contract or cancellation terms not explained when signing on a tablet (4 complaints)
• Billing for services the customer says were not performed (2 complaints)

BBB profiles

• Main profile · A+View

• Oklahoma City, Oklahoma: separate BBB file “AIMVO Pest Control” (BBB Oklahoma; opened 4/3/2024; business started 8/9/2021) · A+ · not accredited · 0 complaints in 3 yearsView

• Denver, Colorado branch page of the headquarters file (shows “View Headquarters”); mirrors the headquarters totals, not a separate count · A+ · 14 complaints in 3 yearsView

• Buckeye, Arizona branch page of the headquarters file; mirrors the headquarters review totals (its page header reads “BBB Accredited Business”, contradicting the headquarters page “NOT BBB Accredited”; the headquarters page is used)View

Door-to-door sales: Yes

Door-to-door is a core channel: the company itself says its sales reps “are all their own agents” and that its team is “licensed to offer services door-to-door” (BBB replies); many BBB complaints and reviews describe a rep at the door signing customers on a tablet. Search snippets (not scored) also show an Indeed “Door to Door Sales Representative” salary page and an Instagram account @aimvo.sales (“OKC team sold over half a mil in pest control”).

• “Sadly, we do not dictate where the sales representatives will knock, nor their schedules. They are all their own agents to talk to whoever, whenever they see fits best.”

  bbb.org · retrieved October 28, 2026⁶

  Company reply to BBB complaint dated 06/12/2024 (the company itself describes door-knocking reps as “their own agents”).

• “Our team is licensed to offer services door-to-door, but we also understand and respect that some homeowners prefer not to be approached.”

  bbb.org · retrieved October 28, 2026⁷

  Company reply to BBB review dated 05/13/2026.

• “Door-to-door salesman told me Id be charged one time with no more charges”

  bbb.org · retrieved October 28, 2026⁶

  BBB complaint 07/30/2026.

• “A solicitor from Aimvo, a pest control company, blatantly ignored my "No Soliciting" sign and knocked at my door.”

  bbb.org · retrieved October 28, 2026⁶

  BBB complaint 08/04/2026 (Aurora, Colorado municipal code cited by the complainant).

• “These people came door to door looking for customers.”

  bbb.org · retrieved October 28, 2026⁶

  BBB complaint 07/10/2024.

Contract terms and pricing

• Company-stated (BBB reply, 07/10/2024): a 12-month agreement exists and can be ended early only with a cancellation fee; no amount is stated.⁶

  “If you signed a 12 month agreement with us, then you are subject to the contract policy, which can be terminated early with a cancellation fee.”

  Scored: Sales and contract fairness (−1, −2)

• Company-stated (BBB reply, 04/25/2024): after the 1-year agreement the customer moves to a month-to-month plan (service continues until canceled).⁸

  “Typically, we dont renew agreements. After your 1 year agreement is completed, you enter a month-to-month plan.”

  Scored: Sales and contract fairness (−1, −0.5)

• Company-stated (BBB reply, 06/20/2026): no cancellation fee if the customer moves out of the service area; the agreement is emailed after signing.⁶

  “If you move out of our service area there is no cancellation fee to stop services.”

• Customer report (BBB review, 05/04/2024): after a door-to-door sale quoted at about $60, an email confirmed a one-year contract with a $200 cancellation fee.⁹

  “I get an email saying thank you for signing up for a ONE YEAR CONTRACT WITH A $200 DOLLAR CANCELATION FEE”

  Scored: Sales and contract fairness (−2)

• Customer report (BBB complaint, 03/23/2026): on calling to cancel, was told he would owe $150 “for services rendered”; the customer said his 1-year term was over and disputes the charge.⁶

  “was told I would owe them $150 for services rendered”

  Scored: Sales and contract fairness (−2)

• Customer report (BBB review, 08/14/2025): canceled within 24 hours of the first visit and was charged $229 on top of what was already paid.⁷

  “Canceled not even 24 hours after the initial visit charging me 229 on top of what”

  Scored: Sales and contract fairness (−2)

• Customer report (Google review mirrored on Thumbtack Kansas City, 08/02/2026): a customer says she considered switching “after my year contract was up”, consistent with a one-year term.¹⁰

  “considered switching services after my year contract was up”

• Offer on the company home page: $100 off a 5-step quarterly general pest treatment, free inspection and free retreatments, expiring 12.31.2026; the Thumbtack OKC FAQ says new customers “can get started for $50”.^{5, 11}

  “Save $100 5-Step Quarterly General Pest Treatment Includes free inspection, all general pests covered, quarterly follow-ups, free retreatments, mice & rat control”

• No service agreement, terms of service or cancellation policy is published on aimvopestcontrol.com (pages: home, about, contact, locations, plans, offers, privacy policy). The FAQ says only: “Guarantee and re-treatment terms may vary by service and treatment plan”.⁵

  “Guarantee and re-treatment terms may vary by service and treatment plan, and our team will explain the applicable coverage before your service begins.”

• Company page (blog, 08/17/2026) claims “a 100 percent money back guarantee along with unlimited additional treatments as needed”.¹²

  “we offer a 100 percent money back guarantee along with unlimited additional treatments as needed”

• Customer report (BBB review, 06/03/2025, Zari M.): wanting to cancel and pay “the $200 fee that they made me aware of”; the company then asked for proof of a new address.⁷

  “I wanted to cancel and pay the $200 fee that they made me aware of that I could do”

  Scored: Sales and contract fairness (−2)

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB (Idaho headquarters file) · Complaint summaryScored: Complaint record

  BBB headquarters file (Blackfoot, Idaho; covers HQ plus corporate-owned locations Phoenix Arizona, Buckeye Arizona and Denver Colorado; service area Arizona, Colorado, Idaho, Kansas, Missouri and Oklahoma): rating A+, not accredited; 14 complaints in the last 3 years, 5 in the last 12 months (the Denver branch page shows the same 14 and 5 on November 2, 2026). 13 complaints are displayed (all with a business response). Among the 13: ignored No Soliciting signs (4), a solicitor who would not leave (1), contract, renewal or cancellation-charge disputes (6), services billed but not performed (2).⁶

• October 28, 2026 · OK; Arizona; CO · Complaint summaryN/A

  Searched without any hit: Oklahoma State Courts Network party searches “aimvo” and “armor pest” (all 79 listed courts “Found No Records”); Arizona OPM adjudicated complaints for Aimvo and “Armor” (none); Colorado AG search could not be read (HTTP 202 empty). No FTC, state AG or other agency action naming the company was found in 32 web searches.⁴⁶

• August 4, 2026 · BBB (Idaho headquarters file); Aurora, Colorado · Complaint summaryScored: Sales and contract fairness (−1)

  No-soliciting sign ignored (Aurora, Colorado ordinance cited); complainant rejects the company response, saying nearly every BBB complaint is about the same thing.⁶

• July 30, 2026 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−2)

  Door-to-door salesman said the customer would be charged one time with no more charges.⁶

• July 22, 2026 · BBB (Idaho headquarters file); Aurora, Colorado · Complaint summaryScored: Sales and contract fairness (−1)

  Rep came twice in a day, last at 8:16 pm, ignoring a No Soliciting sign (Aurora, Colorado).⁶

• July 13, 2026 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−2, −1)

  Review: a no-salesman sign was ignored; the rep would not say whether there was a cancellation fee (“give them a shot”); the customer was later charged $99 although she says she was to pay $65.⁷

• June 20, 2026 · BBB (Idaho headquarters file); CO · Complaint summaryScored: Sales and contract fairness (−2)

  Door-to-door rep said there was no cancel fee if the customer moved and that no contract was involved; the customer signed on an iPad seeing only the signature box and could not reach the company before the first service (Colorado).⁶

• May 13, 2026 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−1)

  Review: No Soliciting signs clearly posted, rep came twice; the company replied it would “use this as a coaching opportunity”.⁷

• September 18, 2025 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−2)

  Complaint: after a door-to-door sale ($55 initial fee, monthly payments, a “satisfaction guaranteed” assurance, signed on an iPad), the customer emailed to cancel on 08/14/2025 under the satisfaction-guarantee clause; the company claimed she owed $259, charged her card and threatened collections. On 10/15/2025 the company replied that the past-due amount was credited and the account canceled.⁶

• August 29, 2025 · BBB (Idaho headquarters file) · Complaint summaryN/A

  Complaint: a solicitor pounded on the door, argued after being told twice the customer was not interested, and refused to leave; the complainant says police charges followed. No sign is mentioned, so it is not counted as a signage case.⁶

• July 25, 2025 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−1)

  No Solicitation sign on the front door ignored; the company replied the team had moved on from the area.⁶

• June 16, 2025 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−1)

  Review: sales person came to the back door ignoring no trespassing and no soliciting signs, said neighbors had already bought.⁷

• May 9, 2025 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−1)

  Review: the same employee came to the door three days in a row despite a clearly posted no-solicitation sign; the reviewer notes Idaho license plates.⁷

• June 12, 2024 · BBB (Idaho headquarters file) · Complaint summaryScored: Sales and contract fairness (−1)

  Rep ignored a no-soliciting sign and said his boss makes him do it; the company replied that it does not dictate where reps knock and that they are “their own agents”.⁶

• May 4, 2024 · BBB (Idaho headquarters file) · Complaint summaryN/A

  Review: door-to-door rep said the treatment would cost “about $60”; the customer then received an email confirming a one-year contract with a $200 cancellation fee.⁹

• April 24, 2024 · BBB (Idaho headquarters file) · Complaint summaryN/A

  Complaint: customer says the company claimed an entire new year was renewed over text; the company replied that after the 1-year agreement customers enter a month-to-month plan.⁸

• April 23, 2021 · Colorado · EnforcementScored: Legal and regulatory record (−1)

  Colorado Department of Agriculture pesticide enforcement case 20190025 against “ARMOR PEST DEFENSE, LLC” (Denver County, East 6th Ave. & Havana Street) closed by a stipulated agreement (STIP) on 4/23/2021 under § 35-10-117(2)(a), (1)(c) and (1)(h), C.R.S. Armor Pest Defense LLC is this company’s former name. The table gives no penalty amount or description. A different company, “ARMOR PEST CONTROL LLC” (case 20220023, Larimer County, STIP 2/20/2023; Grand Junction LLC), is not this company.^{43, 44, 45}

• N/A · Belton, Missouri · PermitN/A

  Facebook search snippet (not page evidence): a Belton, Missouri post says a man claiming to be with Aimvo Pest Control had no city license to solicit in Belton. Unverified; not scored.⁴⁷

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• BBB rating A+ (the company is not BBB Accredited), Better Business Bureau, 2026²⁴

  Source shown; issuer check not recorded

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Founded in 2010 as Armor Pest Defense; renamed AIMVO Pest Control in May 2022.⁴⁵

• “4.7 · 5,400+ reviews” and “20K+ homes protected”.¹

• Serves Arizona, Colorado, Kansas, Missouri, Nevada and Oklahoma (Missouri has a state pesticide-business record but no Google listing or office on the company site).¹

• Describes itself as “Family Owned”.¹

• Advertises “BBB A+ RATED” (the BBB rating is A+; the file is not accredited).¹

• Advertised license numbers: Arizona 8938, Colorado 14043, Kansas 100323, Missouri 6564, Nevada 7320, OK C7465; each matches the state record found (licensing).¹

• “100 percent money back guarantee along with unlimited additional treatments as needed”.¹²

• A portion of each payment supports The Gregersen Foundation, a 501(c)(3) nonprofit.¹

• Angi lists “AIMVO, LLC” at 1531 E Bradford Pkwy Ste 200, Springfield, Missouri 65804 (self-reported; not an office on the company site, not added to locations).²¹

• BBB’s branch list for the company also shows 20424 W Cheyenne Rd, Buckeye, Arizona 85326 and 255 S. Cherokee St. Apt 1201, Denver, Colorado 80223 as corporate locations (Arizona and Colorado already have a location).³

Mentions

Reddit hasn’t been searched for this company yet.

6 locations on file in Idaho (1), Arizona (1), Colorado (1), Kansas (1), Nevada (1), Oklahoma (1).

Overall confidence in this score: High, 8 of 11 points.

Where it fell short of full marks:

• 5,641 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Verifier rated the customer reviews medium (high earns a point).
• 22 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Google Maps is not opened by the research tools, so they could not be re-read live. The company site’s “4.7 / 5,400+ reviews” is consistent with the 6-listing total of 5,641 (weighted average 4.63).
• Yelp (ratings seen only in search snippets), Facebook, Indeed and Glassdoor were not opened (terms forbid automated access); Indeed shows “166 reviews” in a search snippet, with no overall rating visible. Employer ratings are therefore not scored (workplace has no rating). RepVue, Trustpilot and Nextdoor pages for this company were not found.
• Reddit pages return a human-verification check for automated reads (capture 0f2f08d9d430).
• No service agreement or terms of service is published on aimvopestcontrol.com; the signed agreement (emailed after the tablet signature) was not seen. Renewal-after-term and the 12-month term come from the company’s own BBB replies; the cancellation-fee amount, cancellation channel and any arbitration clause are unknown. The /plans/ page is an unfinished template (placeholder text, $39.99 plans) and is not used.
• Arizona: license 8938 lists no registered branch offices (“This Company does NOT have any valid\current Branch Offices!”); the Phoenix office has no OPM branch record. Recorded as a gap, not a deduction, as for other companies.
• Colorado, Kansas, Nevada and Oklahoma give no per-office license: each state’s record is one company license at the Blackfoot, Idaho address (Oklahoma also lists applicators and technicians). Kansas, Colorado, Nevada and Oklahoma lookups show no status field; “listed with a future expiry” is read as current. Oklahoma’s record shows Active Unexpired Category 7B only (the AGLook text does not list 7A); recorded as shown, no deduction.
• Idaho licenses individual applicators only (ISDA applicator lookup is person-based); no company pesticide license exists there, and individual operators were not looked up.
• Missouri: the state licenses individuals; the MDA lookup returns a “Pesticide Business (Active)” record (USAPlants 003K23) at a Kansas City, Kansas address. No Missouri Google listing or company-site office was found, so Missouri is a license/claims state only.
• Business registries read: Idaho SOS (active domestic LLC; two assumed names; one dissolved predecessor LLC) and Colorado SOS (foreign LLC, Good Standing). Not read: Oklahoma SOS (Cloudflare Turnstile), Kansas SOS (AWS WAF CAPTCHA), Arizona ACC (image CAPTCHA), Missouri SOS (Cloudflare), Nevada ORION. Whether the company is registered as a foreign entity in those states is unverified.
• Enforcement coverage: Colorado CDA enforcement tables SFY 2017-2025 were searched for “Aimvo” and “Armor Pest Defense” (one 2021 hit); SFY 2026 is not yet posted. Oklahoma ODAFF, Kansas KDA, Missouri MDA and Nevada NDA publish no enforcement list; Arizona OPM shows no adjudicated complaints. State AG consumer-complaint data is not public in any of the six states (Colorado AG site search returned an empty HTTP 202 challenge). OSHA establishment search needs a human check and was not read. Court searches: OSCN only (no records); Colorado, Kansas, Missouri, Arizona, Nevada and Idaho dockets, PACER and CourtListener were not searched.
• The BBB headquarters file’s branch list (4 locations in Idaho, Arizona and Colorado) does not include the Oklahoma, Kansas or Nevada offices, but its service area lists Arizona, Colorado, Idaho, Kansas, Missouri and Oklahoma. The Oklahoma City office has its own BBB file (0 complaints, 1 review); no Kansas or Nevada BBB file was found. The Buckeye branch page header reads “BBB Accredited Business” while the headquarters page says “NOT BBB Accredited”.
• BBB shows 14 complaints in 3 years but displays 13; the 14th is not visible. Complaint texts are redacted by BBB in places (REMOVED).
• City solicitor permits and local door-to-door licenses (Aurora, Overland Park, Belton, Oklahoma City, Mesa and others) were not checked; only a Facebook snippet about Belton, Missouri was found (not scored).
• Ownership beyond the Gregersen name on the LLC and licenses is unverified; a Tracxn snippet calls the company “acquired” but no acquisition appears on any page, so it is not used.
• Indeed has a separate company page for the former name (“Armor Pest Defense”) in search results; like the Aimvo page it is snippet-only (Indeed forbids automated access) and is not scored.
• A MapQuest page for the former name was not obtained. Arizona, Colorado, Kansas, Nevada and Oklahoma license records, Idaho SOS, Angi (three profiles), HomeAdvisor and the BBB pages were re-read.

Open questions

• BBB base: whole-West 5,641 used; the headquarters branch list alone (Idaho, Arizona and Colorado = 2,337) would give 7 points instead of 8.5 on complaint record.
• Cancellation fee: flat $200 rests on two independent first-hand reports on the BBB headquarters file; without the Zari M report it would be unknown.
• Misrepresentation count of 3 depends on Ellen J (quote followed by a higher charge); without it the count is 2 (-1).
• Registration lapse: the voluntary dissolution of the shell Aimvo Pest Control LLC (April 12, 2022) is not scored.
• CDA case 20190025 is attributed to Aimvo through the About page, BBB alternate name and Colorado SOS address match; the CDA table itself names only Armor Pest Defense, LLC.
• Missouri license record 003K23 could not be re-read on November 2, 2026 (lookup timed out).