White Knight Pest Control Review

White Knight Pest Control ranks #132 of 164 in the West, with a Handshake Score of 6.9 out of 10.
This page draws on 85 public sources retrieved October 27, 2026, and the record was verified on October 27, 2026. The numbers link to the page each fact came from; the full list is on the records page.
Handshake Score
6.9/10
#132 of 164 in the West
- Customer satisfaction
- 8.1
- Complaint record
- 1.0
- Sales and contracts
- 3.5
- Licensing
- 9.0
- Legal record
- 10.0
- Door-to-door sales:
- Yes
- Ownership:
- Independent
- Confidence:
- High
White Knight Pest Control has 39,044 Google reviews across 17 West listings, averaging 4.6. Its company-wide BBB profile shows 643 complaints in the last three years; grades vary by branch.
| Legal name | White Knight Pest Control, Inc.2 |
|---|---|
| Headquarters | Buda, Texas3 |
| Founded | 20064 |
| Ownership | Independent2 |
| Locations | 19 in Arizona, California, Colorado, Minnesota, Oklahoma, Texas and Utah See locations |
| State rankings | #34 of 38 in California, #16 of 21 in Colorado, #7 of 12 in Minnesota, #10 of 19 in Oklahoma, #48 of 58 in Texas, #15 of 25 in Utah |
| Services | General pest (monthly, bi-monthly, quarterly plans); termite; mosquito; bed bug; rodent; ant; German cockroach; lawn; commercial pest control5 |
| Sales model | Door-to-door: Yes See evidence |
| Licenses on file | 17 records (Texas 9, California 1, Colorado 2, Minnesota 2, Oklahoma 1, Utah 1, Arizona 1) See licenses |
| Website | whiteknightpest.com |
Research notes on these facts (3)
- Headquarters: BBB headquarters profile (complaints cover “headquarters and its corporate-owned locations”). The website terms give the mailing address White Knight Pest Control 1900 FM 967 Buda, Texas 78610. The Texas Comptroller and Colorado registry show a Heber City, Utah mailing address.
- Founded: Texas SOS registration date 01/06/2006 (Comptroller record). BBB lists “Business Started: 1/1/1999” and “Business Incorporated: 1/6/2006”; the company itself says 2006.
- Ownership: Privately held Texas corporation; the 2026 Public Information Report lists Alfred White as sole director and CEO, and BBB lists Mr. Alfred White, President. No parent, private-equity investor or acquisition was found in searches (absence of evidence, not proof). All California locations trade as “White Knight Pest Services”, which BBB files under the same corporation (alternate name White Knight Pest Control; incorporated 1/6/2006) and the website lists among its own locations; they are company locations, not franchises. No franchise locations were found.
Our research
How we scored it
A weighted average of five factors plus Workplace, each scored 0 to 10 from verified records, then adjusted for review volume, verification depth and number of locations. Scoring run of October 11, 2026.
| Factor | Weight | Score |
|---|---|---|
| Customer satisfaction | 35% | 8.1 |
| Complaint record | 10% | 1.0 |
| Sales and contract fairness | 15% | 3.5 |
| Licensing and compliance | 15% | 9.0 |
| Legal and regulatory record | 15% | 10.0 |
| Workplace | 10% | 5.6 |
| Weighted average | 6.9 | |
| Review volume 39,044 Google reviews | 0 | |
| Verification depth 2,767 other reviews · 201 employee reviews | 0 | |
| Locations 19 locations | 0 | |
| Handshake Score | 6.9/10 |
Customer satisfaction 8.1/10 · 35% of the score
Google 4.55 across 39,044 West reviews15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, +5
Other platforms 4.47/5 (BBB reviews 4.5 company-wide)
- BBB — company-wide (HQ profile: headquarters and corporate-owned locations; California, Colorado and Texas branch profiles show the same…8
Blended 4.53/5: 71.7% Google, 28.3% other platforms (2,767 other-platform reviews, 7.1% of the 39,044 Google reviews; the full 40% needs 10%, 3,905)
Complaint record 1.0/10 · 10% of the score
643 BBB complaints in 3 yrs ÷ 40,721 (national Google review total: CA and Madison, Alabama) = 15.8 per 1,000 (company-wide) → 3
−2BBB pattern-of-complaints alert
- BBB (Heart of Texas), company-wide HQ profile, November 14, 20253
Sales and contract fairness 3.5/10 · 15% of the score
−112-month minimum term
- Company statement (BBB reply, 10/12/2026): the standard agreement is one year, and the initial-service discount is owed if the customer…12
−2Early-cancellation fee $2008, 9, 11, 12, 41, 43, 48, 53, 58, 59
−0.5Auto-renews
- Company terms: after the agreement term, service continues at the same frequency until the customer cancels with 30 days’ written notice…11
−2Customer accounts of terms misstated at the sale (5 documented)42, 43, 53, 55, 56
−1Customer accounts of reps ignoring no-soliciting signs or knocking late (3 documented)
- BBB complaint: “Door to door salesman name: REMOVEDOn 5.12 REMOVEDcame to my house selling pest control. I have a no soliciting sign…42
- BBB complaint: “filing a complaint regarding an in-person solicitation at my home by White Knight Pest Control, despite a clearly posted…48
- BBB complaint: “My wife and I live in a city with a no solicitation ordinance (Corona, CA Municipal Code 5.34.130). Each sales person…57
Licensing and compliance 9.0/10 · 15% of the score
−0.5Minor administrative penalty: Orange County Agricultural Commissioner civil penalty, NOPA EA-30-2026-092 (SPCB PR 9412, B&P Code 8538) ($250, September 19, 2024)
- Orange County Agricultural Commissioner (California); DPR county civil-penalty list, September 19, 202476
−0.5Minor administrative penalty: San Diego County Agricultural Commissioner civil penalty, NOPA EA-37-2025-173 (SPCB PR 9412, B&P Code 8550) ($250, August 28, 2025)
- San Diego County Agricultural Commissioner (California); DPR county civil-penalty list, August 28, 202576
Legal and regulatory record 10.0/10 · 15% of the score
No deductions: the record shows no scored problems for this factor.
Workplace score 5.6/10 · 10% of the score
We rate how companies treat employees from employee-review sites and wage-and-hour records. It carries 10% of the Handshake Score when at least 20 employee reviews are on file.
How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)
What customers say
We recorded 20 review profiles on 3 platforms and 19 verbatim excerpts. Ratings and counts are as each site showed them on the date retrieved.
| Platform and scope | Rating | Reviews | Link |
|---|---|---|---|
| GoogleYorba Linda, CaliforniaIn score | 4.6/5 | 1,137 | View |
| GoogleSacramento, CaliforniaIn score | 4.7/5 | 805 | View |
| GoogleCarlsbad, CaliforniaIn score | 4.7/5 | 684 | View |
| GoogleRiverside, CaliforniaIn score | 4.6/5 | 154 | View |
| GoogleHouston, Texas (14300 Northwest Fwy #A-14)In score | 4.5/5 | 8,588 | View |
| GoogleSan Antonio, TexasIn score | 4.6/5 | 4,264 | View |
| GoogleCarrollton, TexasIn score | 4.4/5 | 3,804 | View |
| GoogleTemple, TexasIn score | 4.8/5 | 3,749 | View |
| GoogleBuda, TexasIn score | 4.4/5 | 3,203 | View |
| GoogleHouston, Texas (15255 Gulf Fwy Ste 142A)In score | 4.8/5 | 3,068 | View |
| GoogleArlington, TexasIn score | 4.8/5 | 943 | View |
| GoogleTexas (service-area listing, no address; pin 30.628, -96.357)In score | 4.5/5 | 347 | View |
| GoogleLongmont, ColoradoIn score | 4.5/5 | 2,197 | View |
| GoogleGolden Valley, MinnesotaIn score | 4.4/5 | 1,371 | View |
| GoogleNorman, OklahomaIn score | 4.4/5 | 2,770 | View |
| GoogleBakersfield, CaliforniaIn score | 4.7/5 | 352 | View |
| GoogleProvo, UtahIn score | 4.4/5 | 1,608 | View |
| Googlecompany-wide total (US) | — | 40,721 | View |
| BBBcompany-wide (HQ profile: headquarters and corporate-owned locations; California, Colorado and Texas branch profiles show the same totals)In score | 4.47/5 | 2,767 | View |
| YelpHouston, Texas (14300 NW Fwy) | — | 306 | View |
All figures retrieved October 27, 2026. “In score” marks the profiles counted in the customer-satisfaction factor.
Notes on these figures (20)
- Google, Yorba Linda, California: Third-party crawl of Google Maps (record last updated September 27, 2026 19:18:03 +00:00), not a live Google read.
- Google, Sacramento, California: Third-party crawl of Google Maps (record last updated September 27, 2026 19:17:55 +00:00), not a live Google read.
- Google, Carlsbad, California: Third-party crawl of Google Maps (record last updated September 13, 2026 00:40:57 +00:00), not a live Google read.
- Google, Riverside, California: Third-party crawl of Google Maps (record last updated August 22, 2026 06:55:54 +00:00), not a live Google read.
- Google, Houston, Texas (14300 Northwest Fwy #A-14): Third-party crawl of Google Maps (record last updated September 11, 2026 23:39:53 +00:00), not a live Google read.
- Google, San Antonio, Texas: Third-party crawl of Google Maps (record last updated September 27, 2026 12:18:52 +00:00), not a live Google read.
- Google, Carrollton, Texas: Third-party crawl of Google Maps (record last updated September 13, 2026 10:00:21 +00:00), not a live Google read.
- Google, Temple, Texas: Third-party crawl of Google Maps (record last updated September 21, 2026 20:33:06 +00:00), not a live Google read.
- Google, Buda, Texas: Third-party crawl of Google Maps (record last updated September 13, 2026 01:34:55 +00:00), not a live Google read.
- Google, Houston, Texas (15255 Gulf Fwy Ste 142A): Third-party crawl of Google Maps (record last updated September 11, 2026 14:39:23 +00:00), not a live Google read.
- Google, Arlington, Texas: Third-party crawl of Google Maps (record last updated September 11, 2026 14:42:54 +00:00), not a live Google read.
- Google, Texas (service-area listing, no address; pin 30.628, -96.357): Third-party crawl of Google Maps (record last updated July 16, 2026 08:06:00 +00:00), not a live Google read.
- Google, Longmont, Colorado: Third-party crawl of Google Maps (record last updated September 18, 2026 22:31:51 +00:00), not a live Google read.
- Google, Golden Valley, Minnesota: Third-party crawl of Google Maps (record last updated September 2, 2026 01:56:44 +00:00), not a live Google read.
- Google, Norman, Oklahoma: Third-party crawl of Google Maps (record last updated September 14, 2026 15:33:03 +00:00), not a live Google read.
- Google, Bakersfield, California: Live Google Maps read October 27, 2026 (not in the third-party pull); address 4300 Easton Dr #23, website whiteknightpest.com.
- Google, Provo, Utah: Live Google read October 27, 2026 shows 4.4 (1,632). Utah was not a selected state.
- Google, company-wide total (US): No Google listing was found for the Tempe, Arizona office or Nevada. Mixed sources (third-party crawl Jul–Sep 2026 plus two live reads); live counts run 2–12% above the crawl, so the base, if anything, is slightly low.
- BBB, company-wide (HQ profile: headquarters and corporate-owned locations; California, Colorado and Texas branch profiles show the same totals): Most recent reviews (page 1, Sept–Oct 2026) are 1-star; an older page (page 40, Mar–Apr 2025) is mostly short 5-star post-service reviews. 277 review pages.
- Yelp, Houston, Texas (14300 NW Fwy): Yelp returned HTTP 403 to the automated browser; the rating could not be read, so this figure is not usable for scoring. Other Yelp pages exist (Buda, Temple, Yorba Linda, Bakersfield, Oklahoma City) but were not readable.
What reviewers praise
Google, Houston, Texas19
- Polite, knowledgeable technicians
BBB, company-wide8
- Polite, thorough technicians (many short post-visit reviews)
What reviewers criticize
Google, Houston, Texas19
- Door-to-door contract signing
- Persisting pests
BBB, company-wide8
- Door-to-door sales pressure and verbal promises (cancel any time, one-time service)
- Early-cancellation fees ($200–$500 reported)
- Cancellation routed through Customer Advocate / retention
- Collections after cancellation
In reviewers’ words
Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.
★★★★★BBB, company-wide · 03/31/2025
“Friendly, good service. Answered all my questions. I continue to be a very satisfied customer.”
Tyrone W.Read on BBB
★☆☆☆☆BBB, company-wide · 10/23/2026
“The door to door sales REMOVEDtook advantage of me being a single income mother after Ive said NO multiple times.”
Christina S.Read on BBB
★★★★★BBB, company-wide · 03/30/2025
“Very polite and professional. Performed a thorough treatment and gave full explanation of what to expect. Great job.”
Liz R.Read on BBB
★☆☆☆☆BBB, company-wide · 09/22/2026
“On 07/31/2026, I was approached by a door-to-door representative who explicitly stated that if I signed up for their service, I would receive a $50 refund/credit if I chose to cancel early.”
Alyanna C.Read on BBB
★☆☆☆☆BBB, company-wide · 10/08/2026
“Their contract was flashed on the sales REMOVEDphone and I was told to confirm via email on my phone as I was reading it the salesman assured me he has already gone over everything with me and I had nothing to worry about”
John R.Read on BBB
★☆☆☆☆BBB, company-wide · 09/29/2026
“Instead of processing the cancellation, White Knight told me in writing that I was required to speak with a Customer Advocate and that my account would remain active until that conversation occurred.”
Garrett M.Read on BBB
★★★☆☆BBB, company-wide · 03/29/2025
“The technician was given a different time frame than the voicemail I received for service and then showd up to our other property which was supposed to be serviced after.”
Stacy H.Read on BBB
Google, Yorba Linda, California · about 3 months before October 27, 2026
“I had an outstanding experience with this pest control technician ( Freddy ) . He was professional, friendly, and extremely patient throughout the entire visit.”
Matt H.Read on Google
Google, Yorba Linda, California · about 1 week before October 27, 2026
“Miguel was our service technician today, and he did a great job.”
Tatiana S.Read on Google
Google, Yorba Linda, California
“Their sales reps and their customer service are NOT honest people.”
Google review summary quoteRead on Google
Google, Houston, Texas · about 1 week before October 27, 2026
“Kevin was exceptionally polite, professional, and knowledgeable about his craft. He excelled at explaining the treatment process”
Stephen C.Read on Google
Google, Houston, Texas · about 5 months before October 27, 2026
“Absolutely outstanding service from White Knight Pest Control! The technician “Ricky G”was professional, knowledgeable, and took the time to explain everything clearly.”
SeanRead on Google
Google, Houston, Texas · about 2 months before October 27, 2026
“PSA: if you get tricked into signing a contract with a door to door salesman, you legally have 3 days to void the contract.”
Chris F.Read on Google
Google, Houston, Texas
“Still tons of spiders/Wasp/Roaches and other bugs/insects.”
Google review summary quoteRead on Google
Google, Golden Valley, Minnesota · edited about 2 months before October 27, 2026
“Bait and Switch! Salesman Ben told us one thing, got our credit card info then corporate told us something else.”
Benjamin S.Read on Google
Google, Golden Valley, Minnesota · about 3 months before October 27, 2026
“Company did not follow through on treatment and clean up processes when the package was sold.”
Kyle D.Read on Google
Google, Golden Valley, Minnesota · about 6 months before October 27, 2026
“Will was my White Knight Pest Control Specialist. He was well mannered, and in clean attire.”
George W.Read on Google
Google, Golden Valley, Minnesota
“Sales rep communicated service and pricing very well!”
Google review summary quoteRead on Google
Google, Golden Valley, Minnesota
“Promised a locked in price but decide to charge another 60%.”
Google review summary quoteRead on Google
Better Business Bureau
| BBB rating | Not Rated3, 36, 38, 39, 40 |
|---|---|
| Accredited | No |
| Complaints, last 3 years | 643, company-wide |
| Complaints filed, last 12 months | 209 |
| BBB customer reviews | 4.47/5 average from 2,767 reviews |
| Retrieved | October 27, 2026 |
Single company-wide HQ profile (Buda, Texas) covering the headquarters and all corporate-owned locations; branch profiles (California, Colorado, Texas and Alabama) link to it. Not BBB Accredited. Every published complaint carries a company response (0 unanswered of 608 published). The profile also names Mr. Szucceed Ly, Vice President of Operations.
Scored: Complaint record, Sales and contract fairness (−2, −2, −1)
Complaint themes
- Door-to-door reps promising cancel-any-time / no contract / one-time service
- Cancellation by email refused; required to speak with a Customer Advocate
- Billing after cancellation and collections
- Disputed or allegedly forged e-signatures
- Reps ignoring no-soliciting signs
- Missed or poor services
From BBB complaints and reviews
BBB complaint · 10/08/2026
“In July my husband and I signed up for White Knight Pest Control. The salesman specifically told us we could call and cancel our account at anytime. When I tried to call and cancel they tell me I can't because my name is not listed on the account. They say sign into the portal and change”
Name not shownRead on BBB
BBB complaint · 10/03/2026
“He specifically told me I could cancel at any time. He never told me there was an early cancellation fee, termination penalty, or long-term contract. If I had known that, I would not have agreed to”
Name not shownRead on BBB
BBB complaint · 10/01/2026
“On July 27th a door-to-door salesman for White Knight Pest Control came to my home to see if I was interested in their services. He said I could cancel anytime and my first service would be $1. He”
Name not shownRead on BBB
BBB complaint · 09/16/2026
“White knight pest control told me i was paying for a one time service turns out it was for a year contract. When i called to cancel they wanted to charge me $500 even though i told them their sales”
Name not shownRead on BBB
BBB complaint · 08/14/2026
“Door to door salesman name: REMOVEDOn 5.12 REMOVEDcame to my house selling pest control. I have a no soliciting sign that was completely disregarded. He told me that they would clean all the REMOVEDand use granules, not spray. He said they would go up in my attic and clear out any wasp”
Name not shownRead on BBB
BBB complaint · 07/30/2026
“On April 29, 2026, I paid $53.04 to White Knight Pest Control for a pest treatment. I was told that I had no contract, that I could terminate service at any time, and that every two (2) months I would pay $92.01 for bi-monthly pest treatments. I was given a”
Name not shownRead on BBB
BBB complaint · 02/16/2026
“I asked him multiple times if it was going to be free and without commitment. He reiterated that it was free and that I could cancel at any time. I had a witness on site also. He asked for my name”
Name not shownRead on BBB
BBB complaint · 12/29/2025
“I was solicited by a young door-to-door sales REMOVEDresentative in Sept 2025, despite signs on the property explicitly stating "No Soliciting". I expressed that I was not interested and that I was a renter and likely moving in a few months. The REMOVEDpersisted and claimed that I would”
Name not shownRead on BBB
BBB complaint · 12/01/2025
“stated that after the three months lapsed, $150 would be charged every 3 months for monthly pest control spraying around the property with NO early termination fees. The salesperson relayed that I was able to cancel at any time”
Name not shownRead on BBB
BBB complaint · 10/13/2026
“A door to door sales man came to house asking me if Id like to try their peste control for 3 mo for REMOVED. I said sure for REMOVEDok. He said if I do it for a year it would be 280 and he can charge my bank for REMOVEDevery mouth. Well they did the first treatment and changed me”
Name not shownRead on BBB
BBB complaint · 10/12/2026
“I signed a service agreement for an initial 12-month period, paying $49 for the initial treatment after a $351 discount. The agreement stated that the discount would become payable if I canceled before completing the initial”
Name not shownRead on BBB
BBB complaint · 07/01/2026
“Yesterday June / 30 /2026 a salesperson arrived at my house to solicit their services. He proceeded past several no trespassing signs and no solicitation signs to knock on my door which also has the same signs posted. When my wife answered and informed him about the signs he says ( yes”
Name not shownRead on BBB
BBB complaint · 08/25/2025
“filing a complaint regarding an in-person solicitation at my home by White Knight Pest Control, despite a clearly posted No Soliciting sign on my property.The employee identified himself as REMOVED,”
Name not shownRead on BBB
BBB complaint · 07/28/2025
“Sales Representative knocked on door after passing Private Property No Trespassing Sign. The rude White Knight Sales person continued to talk after having been informed, This is a No Soliciting Neighborhood. White Knight continues to provide rude customer”
Name not shownRead on BBB
BBB complaint · 07/18/2025
“First of all, we have a no soliciting sign posted at our doorbell (which was rung) so already there is a downfall. He is lucky I even answered the door. During the salesman interaction, I felt that”
Name not shownRead on BBB
BBB complaint · 05/27/2025
“Violated a No Soliciting sign by knocking and soliciting anyway. Especially annoying since it woke up my sleeping children and also required me to walk around 2 days post-surgery. Something they”
Name not shownRead on BBB
BBB complaint · 08/26/2024
“I have a do not solicit sign on my door. It was not respected. Very pushy sales tactics. They lead me to believe that it would be $300.00 for the first year of service and charged quarterly after that. Within 6 weeks they already charged me $210.00 more. I”
Name not shownRead on BBB
BBB complaint · 09/30/2026
“On 9/29/26 I emailed to cancel our service so that it would be documented. They responded and said I cannot cancel through email and must talk to someone. That person tried to convince me to use”
Name not shownRead on BBB
BBB complaint · 09/16/2026
“I was told to cancel it had to be in writing, so i email cancelation request, only to receive and email back telling me i must talk to customer service advocate. Then when trying to contact customer”
Name not shownRead on BBB
BBB complaint · 08/24/2026
“they continue to return the written notice stating that the only way to cancel is to call their customer service team to"discuss options". There is no provision in the contract where I am required to call them. The contract specifically”
Name not shownRead on BBB
BBB complaint · 05/04/2026
“I provided clear, written notice via email stating that I was no longer residing at the premises. The company disregarded this legal record and insisted that I "must call" to cancel. As a parent, I do not have the flexibility to”
Name not shownRead on BBB
BBB complaint · 08/27/2025
“I received a reply saying I was not allowed to cancel my account via email and had to call. I immediately placed a call requesting the cancellation. The company has since emailed me back refusing to”
Name not shownRead on BBB
BBB complaint · 10/27/2025
“White Knight responded that this email cannot process my request and that I must call a Customer Advocate, even though I am formally disputing this charge in writing. They have not acknowledged my”
Name not shownRead on BBB
BBB complaint · 07/29/2025
“White Knight comes to subdivision soliciting for business. The issue is after you complete a contract they automatically renew services and demand payment when you cancel service. The service has been very below marginal and”
Name not shownRead on BBB
BBB complaint · 08/14/2026
“He said I could cancel anytime for no extra charge.”
Name not shownRead on BBB
BBB complaint · 12/29/2025
“He claimed that I could cancel at any time after the initial visit, risk-free”
Name not shownRead on BBB
BBB complaint · 09/07/2026
“They set me up on a monthly plan where they would come out and spray and told me I could cancel at any time”
Name not shownRead on BBB
BBB complaint · 08/03/2026
“a door-to-door salesperson explicitly represented that I would receive monthly pest control service while being billed every other month ($199 every two months)”
Name not shownRead on BBB
BBB complaint · 05/06/2026
“He then verbally promised that if I signed, he would waive the cancellation fee.”
Name not shownRead on BBB
BBB complaint · 09/05/2024
“I agreed to have our yard serviced for $69 for initial service & quarterly services for $109. ... He explains they would come out every three months to treat. (which was false).”
Name not shownRead on BBB
BBB complaint · 07/22/2024
“My wife and I live in a city with a no solicitation ordinance (Corona, CA Municipal Code 5.34.130). Each sales person disregarded the laws of the city and continued to knock on our door and ring our doorbell, despite the 'No Solicitation' signs that meet city requirements”
Name not shownRead on BBB
BBB complaint · 09/22/2026
“I tried to cancel and they said they would charge $250.”
Name not shownRead on BBB
BBB complaint · 08/15/2025
“the representative stated I owed them additional two hundred dollars if I want to close the account”
Name not shownRead on BBB
BBB complaint · 07/08/2024
“proceeded to explain that I would need to pay $331 to cancel the service”
Name not shownRead on BBB
BBB complaint · 08/28/2025
“also demanded $201, claiming it offsets an initial discount”
Name not shownRead on BBB
BBB profiles
Main profileView
Carlsbad, California (White Knight Pest Services)View
Branch profile (“View Headquarters”); its complaints and reviews tabs show the HQ totals (643 / 4.47 of 2,767). File opened 12/15/2025.
Bakersfield, California (White Knight Pest Services)View
Northglenn, ColoradoView
Carrollton, TexasView
Contracts and sales practices
Door-to-door sales: Yes
Door-to-door is the main residential sales channel: a current (Oct 2026) Provo, Utah sales-rep posting describes 100% commission neighborhood outreach and out-of-market “blitz” travel with lodging; the company’s own BBB replies refer to its “door-to-door representatives”; BBB’s pattern-of-complaints alert and hundreds of complaints describe reps at the door in Texas, Oklahoma, California, Minnesota, Colorado and Alabama. Also sells by phone/web (quote form, 844 number).
“Direct Neighborhood Outreach: Connect with homeowners face-to-face to identify pest concerns and present preventative service plans.”
simplyhired.com · retrieved October 27, 20266
“Team Travel Blitzes: Option to participate in organized, short-term regional sales blitzes alongside our core team with travel support.”
simplyhired.com · retrieved October 27, 20266
“Travel & Housing Perks: Lodging arrangements and team incentives provided for out-of-market blitz pushes.”
simplyhired.com · retrieved October 27, 20266
“COME JOIN MY TEAM!!! GEARING UP TO HEAD TO CALIFORNIA!”
simplyhired.com · retrieved October 27, 20266
“Our door-to-door representatives undergo extensive training to ensure they have a comprehensive understanding of our products, services, and pricing.”
bbb.org · retrieved October 27, 20267
“BBB files indicate that this business has a pattern of complaints concerning sales practices, contract terms, cancelations, and billing issues.”
bbb.org · retrieved October 27, 20263
alert text read by clicking “Pattern of Complaints” on the profile
“Specifically, consumers allege that they are subjected to high-pressure and inconsistent sales tactics during door-to-door sales.”
bbb.org · retrieved October 27, 20263
“The door to door sales REMOVEDtook advantage of me being a single income mother after Ive said NO multiple times.”
bbb.org · retrieved October 27, 20268
“Door to door sales person promises additional services but not provided. Did not disclose you will be locked into a one year service contract.”
bbb.org · retrieved October 27, 20269
“Average White Knight Pest Control Summer Intern monthly pay in the United States is approximately $12,509”
indeed.com · retrieved October 27, 202610
Read on the page October 27, 2026. Indeed: “Salary estimated from 1 past and present job posting on Indeed.” A single posting; weak evidence on its own.
Contract terms and pricing
Company terms: 3-business-day written cancellation right; if canceled after the initial service and before the agreement is completed, the customer pays the difference between the full and the discounted initial service price.11
“You, the customer, may cancel this transaction anytime prior to midnight of the third business day after the date of this transaction by giving written notice of cancellation to White Knight. If for any reason, at any time, the service agreement is cancelled before its completion, and the initial service has been performed”
Scored: Sales and contract fairness (−2)
Company terms: after the agreement term, service continues at the same frequency until the customer cancels with 30 days’ written notice (automatic continuation).11
“Upon completion of this agreement treatments will continue at the same frequency until cancelled by the customer with a 30-day written notice.”
Scored: Sales and contract fairness (−0.5)
Company terms include a liability waiver for damage from wood-infesting organisms and listed pests. No arbitration or class-action clause appears in the published “Customer Agreement Terms” excerpt; the full service agreement was not available.11
“By signing this agreement and receiving services, you expressly waive and release White Knight Pest Control from liability for any claim for personal injury, damages to the structure or its contents caused by wood infesting organisms”
Company statement (BBB reply, 10/12/2026): the standard agreement is one year, and the initial-service discount is owed if the customer cannot complete it.12
“We simply request that the discount applied to your initial service be reimbursed if you are unable to honor the one-year agreement.”
Scored: Sales and contract fairness (−1)
Company statement (BBB review reply, 10/09/2026): cancellation charge is the difference between the initial service charge and the discounted rate if canceled after the initial service and before all services in the agreement are completed; agreements are confirmed by signature and an audio-recorded “Welcome Call”.8
“Our terms outline potential charges based on the difference between the initial service charge and the discounted rate if an agreement is canceled after the initial service and before completing all the services in the agreement.”
Scored: Sales and contract fairness (−2)
Company statement (BBB review reply, 09/24/2026): cancellation requires a written request or email from the account holder, which places the account in “pending cancellation”; the company asks customers to speak with a Customer Advocate, and closes the account after a set number of unsuccessful contact attempts.8
“If a customer wishes to cancel services, our process requires a written request or email from the account holder, which places your account in pending cancellation status and prompts our Customer Advocate team to assist and review the terms.”
Texas consumer information sheet on the website: 72-hour cancellation right for home-solicitation contracts if the initial service has not been performed.13
“If you are contracting for pest control services due to a home solicitation, you have the right to cancel the contract within 72 hours, as long as your initial service has not yet been performed”
Plans: monthly, bi-monthly and quarterly general pest plans; regular treatments start 30 days after the initial service.14
“For the most aggressive pest control approach, choose our monthly plan. Our bi-monthly plan is ideal if you're looking for above-average treatments with frequent service.”
Reported early-cancellation amounts (first-hand, BBB): $349 (Alyanna C., 09/22/2026), $258 (Kristen P., 10/03/2026), $200 paid (John R., 10/08/2026), $280 (Jonathan S., Carlsbad California profile, 07/28/2026), $380 (complaint 10/13/2026), $216 (10/05/2026), $430.84 (10/06/2026), $500 (termite, 10/12/2026), $351 initial discount owed (10/12/2026).8, 9, 12
“Upon reviewing the contract after signing, I discovered a hidden cancellation fee of $349.00.”
Scored: Sales and contract fairness (−2)
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PTL)Buda HQ (Hays County). Columns: TPCL, ACCOUNT_TYPE, CATEGORIES, LEGAL_BUSINESS_NAME, DBA, COUNTY, OPERATOR, INSURANCE_EXPIRED, LICENSE_EXPIRED, LICENSE_ISSUED, LICENSE_RENEWED, RESPONSIBLE_APPLICATOR. License expires 02/28/2027; insurance date 02/27/2027 (current); issued 02/28/2006; responsible applicator Christopher Sinder. TDA weekly CSV downloaded October 27, 2026. | 0570857 | Active (listed in TDA report of active licenses) | 02/28/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)San Antonio (Bexar County). Expires 02/28/2027; insurance 02/27/2027. | 0592548 | Active (listed in TDA report of active licenses) | 02/28/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)Carrollton (Dallas County). Expires 04/30/2027; insurance 02/27/2027. | 0619813 | Active (listed in TDA report of active licenses) | 04/30/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)Houston (Harris County), one of two Harris County licenses (Houston has two offices). Expires 04/30/2027. | 0671661 | Active (listed in TDA report of active licenses) | 04/30/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)Houston (Harris County), second license. Expires 05/31/2027. | 0804514 | Active (listed in TDA report of active licenses) | 05/31/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)Temple (Bell County). Expires 10/31/2027. | 0643245 | Active (listed in TDA report of active licenses) | 10/31/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Business license (categories PT)Bryan/College Station (Brazos County). Expires 07/31/2027. | 0935397 | Active (listed in TDA report of active licenses) | 07/31/2027 | 60 |
| Texas | Texas Department of Agriculture (TDA) Structural Pest Control ServiceCommercial Certified Applicator (individual; PT) — Alfred H. White IV, under business account 0570857Individual applicator record, listed for context only. The certified-applicator report lists many applicators under White Knight’s business accounts (Hays, Bexar, Dallas, Harris, Bell). | 0563078 | Active (listed) | 02/28/2027 | 61 |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control)Company registration PR 9412 matches the Yorba Linda office address; branch offices match the Sacramento/Rancho Cordova, Carlsbad, Bakersfield and Riverside listings. Expiration dates in this file are placeholders, not renewal dates (README), so none is recorded. “White Knight Termite Control” (PR 2532, Santa Maria) in the same file is a different business and is not attributed. The file has no discipline column. | PR 9412 | Active (DCA licensee file refreshed October 1, 2026) | Not shown | 62 |
| Colorado | Colorado Department of Agriculture (CDA) Plant Industry Division, Pesticide Applicator ProgramCommercial applicator business license; categories 110 Public Health, 206 Turf, 207 Ornamental, 301 Wood Destroying Organism, 302 Outdoor Vertebrate, 304 Residential/Commercial Pest ControlCDA Pesticide Business Search (cda.state.co.us), business name “White Knight”: 1 result, Longmont (Boulder County). | 15225 (Business Id) | Listed (current) | 12/31/2026 | 63 |
| Minnesota | Minnesota Department of Agriculture (MDA) Pesticide & Fertilizer ManagementStructural Pest Control CompanyInitial date 04/30/2025; period starts 01/13/2026, ends 12/31/2026. Search page: https://www2.mda.state.mn.us/webapp/lis/LisResults.jsp?license=&compname=white%20knight&... (1 license). | 20278160 | Current (license period 01/13/2026–12/31/2026) | 12/31/2026 | 64 |
| Oklahoma | Oklahoma Department of Agriculture, Food and Forestry (ODAFF) Pesticide LicensingPesticide License (company)AGLook company search “White Knight” (frame text captured): 1 company. License categories and insurance not opened. | 9489 | Listed; expiration 12/31/26 | 12/31/26 | 65 |
| Utah | Utah Department of Agriculture and Food (UDAF) Pesticide Program4000 - Commercial Pesticide BusinessLicensee name is “White Knight Pest Control LLC” (not Inc.), first licensed 03/17/2011, Utah County. Its relation to White Knight Pest Control, Inc. (Provo office on the company website) was not confirmed; recorded as found. | 4000-1343 | Active | 12/31/2028 | 66 |
| Arizona | Arizona Department of Agriculture, Pest Management DivisionPest control business licenseArizona pest control company search (opm.azda.gov/PCBusSearch.php), business name “WHITE KNIGHT”: 1 record as of 10/27/2026. Detail page Co_detail.php?sBuss=10065 shows the Tempe address (619 S Hacienda Dr, Suite 5), two qualifying parties active to 05/31/2027, “This Company does NOT have any valid\current Branch Offices!”, and no adjudicated complaints in the last 3 years. | 10065 | Active | 05/31/2027 | 67, 68 |
| Texas | Texas Comptroller of Public Accounts / Texas Secretary of State (business registry)Domestic corporation (business registry, not a pesticide license)Comptroller franchise-tax account status, read October 27, 2026. The forfeiture is of the corporation’s franchise-tax privileges (“File missing reports, information reports and/or payments”); the SOS registration itself shows ACTIVE. The date of forfeiture is not shown. Registered agent Szucceed Ly, Driftwood, Texas; mailing address Heber City, Utah. A second Comptroller hit, “WHITE KNIGHT PEST CONTROL INC” (taxpayer 32019516767, ZIP 76248), “is not set up for Franchise Tax” and was not attributed. | SOS file 0800595755; taxpayer 18707594331 | SOS registration ACTIVE; right to transact business in Texas FORFEITED | Not shown | 2 |
| Colorado | Colorado Secretary of State (business registry)Foreign profit corporation (registry, not a pesticide license)Colorado Business Entities open dataset: entity status “Good Standing”, jurisdiction Texas, type FPC, formed in Colorado February 8, 2016; registered agent address 939 Coffman St, Longmont. | 20161096844 | Good Standing | Not shown | 69 |
| Minnesota | Minnesota Secretary of State (business registry)Business Corporation (Foreign) (registry, not a pesticide license) | Not shown | Active | Not shown | 70 |
Legal and regulatory record
Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
October 27, 2026 · BBB, company-wide HQ profile · Complaint summaryScored: Complaint record
643 BBB complaints in the last 3 years and 209 in the last 12 months. All 608 published complaints (61 pages, 10/30/2023–10/15/2026) show a company response: 442 Answered, 166 Resolved, 0 unanswered (tally of every page, October 27, 2026).12
October 27, 2026 · Texas Comptroller of Public Accounts · PermitN/A
Texas franchise-tax status: right to transact business FORFEITED for missing reports/payments, while the SOS registration shows ACTIVE. Date of forfeiture not shown.2
September 1, 2026 · Texas Department of Agriculture (TDA) Structural Pest Control Service · EnforcementN/A
TDA enforcement report, case 00049417 against “WHITE KNIGHT PEST CONTROL INC”, license 0619813 (Dallas County, Carrollton): INCOMPLETE/INCORRECT USE RECORDS and OTHER. Agency action: WARNING, penalty None; Date Final 09/01/2026. Recorded, not scored.77
May 6, 2026 · U.S. District Court, W.D. Texas (1:26-cv-01200) · LawsuitN/A
Macias v. White Knight Pest Control, Inc. (W.D. Tex. 1:26-cv-01200, Judge David A. Ezra): Telephone Consumer Protection Act suit (nature of suit 485; cause 47 U.S.C. 227, restrictions on use of telephone equipment) filed May 6, 2026; company served 5/14/2026. The plaintiff amended the complaint on July 23, 2026. Pending; allegations only. Private suit; not scored.74
April 15, 2026 · Texas Department of Agriculture (TDA) Structural Pest Control Service · EnforcementN/A
TDA enforcement report, case 00049100 against “WHITE KNIGHT PEST CONTROL INC”, license 0804514 (Harris County, Houston): USE INCONSISTENT WITH LABELING and INCOMPLETE/INCORRECT USE RECORDS. Agency action: WARNING, penalty None; Date Final 04/15/2026. Recorded, not scored.77
April 14, 2026 · Texas Department of Agriculture (TDA) Structural Pest Control Service · EnforcementN/A
TDA enforcement report, case 00049184 against “WHITE KNIGHT PEST CONTROL INC”, license 0804514 (Harris County, Houston): USE INCONSISTENT WITH LABELING. Agency action: WARNING, penalty None; Date Final 04/14/2026. A warning is not a fine; recorded, not scored.77
December 5, 2025 · National Labor Relations Board, Region 16 (Fort Worth) · Complaint summaryN/A
NLRB unfair-labor-practice charge 16-CA-376775, filed 12/05/2025 by an individual against White Knight Pest Control (Buda, Texas); allegations listed: 8(a)(1) Concerted Activities (Retaliation, Discharge, Discipline) and 8(a)(1) Coercive Rules. Closed: the NLRB issued a letter approving the withdrawal request on 01/09/2026. No finding was made.75
November 14, 2025 · BBB (Heart of Texas), company-wide HQ profile · Complaint summaryScored: Complaint record (−2)
BBB “Pattern of Complaints” alert, summarizing consumer allegations: high-pressure door-to-door sales; reps allegedly promising customers could cancel at any time without cost; one-time quotes later treated as one-year contracts; difficulty canceling; billing and collection issues; occasionally missed services. BBB states it had no response from the company to the pattern as of November 14, 2025; the profile is Not Rated while BBB evaluates the pattern. These are allegations, not findings.3
August 28, 2025 · San Diego County Agricultural Commissioner (California); DPR county civil-penalty list · EnforcementScored: Licensing and compliance (−0.5)
County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-173 against “WHITE KNIGHT PEST SERVICES” (SPCM 9412); structural (SCP); incident date August 28, 2025; Business and Professions Code section 8550; final fine $250. Minor administrative penalty.76
June 17, 2025 · U.S. District Court, W.D. Texas (1:25-cv-00932) · LawsuitN/A
Johnson v. White Knight Pest Control, Inc. (W.D. Tex. 1:25-cv-00932, Judge Alan D. Albright): federal civil case filed June 17, 2025, with a jury demand. A Stipulation of Dismissal was filed June 12, 2026 and an Order Dismissing Case entered June 15, 2026. Nature of suit and any terms are not shown on the docket. Private suit; not scored.73
September 19, 2024 · Orange County Agricultural Commissioner (California); DPR county civil-penalty list · EnforcementScored: Licensing and compliance (−0.5)
County agricultural commissioner civil penalty, Orange County: NOPA EA-30-2026-092 against “WHITE KNIGHT PEST SERVICES”; structural (SCP); incident date September 19, 2024; Business and Professions Code section 8538; final fine $250. Minor administrative penalty.76
February 21, 2023 · U.S. District Court, S.D. Texas (4:23-cv-00640) · LawsuitN/A
Charles et al. v. White Knight Pest Control, Inc. (S.D. Tex. 4:23-cv-00640, Judge Kenneth M. Hoyt): employee suit listed by Justia as a Fair Labor Standards Act case. Plaintiffs include Nicholas Charles, Jakobe Wells, Kimo Taitano and Makalon Antoine; Shawna Johnson filed a consent to join and the first amended complaint (Aug 29, 2024). The CourtListener docket shows a Stipulation of Dismissal and a Dismissal entered March 18, 2025; whether the case settled, and on what terms, is not shown. Private wage case: Workplace factor only, and only if settled or adjudicated.71, 72
Workplace
Workplace score: 5.6/10. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).
| Platform | Rating | Reviews | Link |
|---|---|---|---|
| Indeedcompany-wideRetrieved October 27, 2026Sub-ratings: work-life balance 3.0, pay and benefits 2.8, job security and advancement 3.1, management 3.3, culture 3.1. “Work wellbeing score is 67”. | 3.2/5 | 119 | View |
| Glassdoorcompany-wideRetrieved October 27, 2026Glassdoor returned a Cloudflare “Humans only” block to the automated browser; figures from the search-result snippet only. A Sales Representative sub-page lists 8 reviews. | 3.3/5 | 82 | View |
Mentions, awards and claims
Awards and certifications
None verified.
What the company says about itself
These are the company’s own claims, quoted from its materials. We haven’t verified them.
100,000+ satisfied homeowners; over 10,000 5-star Google reviews; 1000+ protected businesses5
Serves Texas, Oklahoma, Arizona, Colorado, Nevada, Utah, California, Alabama and Minnesota from 23 office locations4
Member of the National Pest Management Association and the Texas Pest Control Association (not verified on the issuers’ sites)84
Service guarantee: free return visit within 24–48 hours5
Company size 201-500 employees (LinkedIn self-reported)85
Locations outside the 24 covered states: Madison, Alabama (Google 4.7, 1,677 reviews, live October 27, 2026); Nevada is named as a service state but no location was found32
Mentions
Reddit r/northcounty (San Diego North County, California) · Reddit · Date not shown · Negative toneRead
White Knight Pest Control? : r/northcounty
A resident asks about the company after a door-to-door salesman came to the house after 9 pm.
“A door to door salesman came to my house after 9pm and that just feels sketchy to me.”
Reddit r/SanDiegan · Reddit · Date not shown · Negative toneRead
Beware: White Knight Pest door-to-door sales : r/SanDiegan
Warning post about White Knight door-to-door reps knocking in neighborhoods with no-solicitation rules.
“White Knight Pest Control company guys come into neighborhoods that have no solotation rules and knock on the doors of people with no”
Facebook group (Perkins, Oklahoma) · Forum · Date not shown · Negative toneRead
Beware of White Knight Pest Control scam | Perkins, Oklahoma
Local group warning about high-pressure White Knight salesmen offering a cheap yard spray.
“These are high pressure salesman that when turned down are offering a $20 yard spray”
Facebook group (Baldwin Park, California) · Forum · Date not shown · Negative toneRead
Scam Alert: White Knight Pest Services in Baldwin Park, California
Neighborhood alert describing a pushy White Knight Pest Services salesman on the street.
“This company showed up on our street Friday (off Pacific/Puente). The salesmwn was pushy and tried”
SimplyHired job posting · Other · October 2026 (posted "4 days ago") · Neutral toneRead
Sales Representative - White Knight Pest Control | Provo, Utah
100% commission door-to-door sales role with regional travel blitzes and lodging, recruiting from Provo for California.
“Uncapped Earning Potential: 100% performance-based commission structure with tiered production bonuses that reward high volume.”
On Reddit
Reddit hasn’t been searched for this company yet.
Locations
19 locations on file in Arizona (1), California (5), Colorado (1), Minnesota (1), Oklahoma (1), Texas (9), Utah (1).
| City | Address | Phone | Source |
|---|---|---|---|
| Yorba Linda, California | 4676 Lakeview Ave #203, Yorba Linda, California 92886White Knight Pest Services | +1909-966-4090 | 15 |
| Sacramento, California | 10398 Rockingham Dr #6, Sacramento, California 95827White Knight Pest Services | +1916-846-9805 | 16 |
| Carlsbad, California | 5845 Avenida Encinas Ste 132, Carlsbad, California 92008White Knight Pest Services | +1844-512-7378 | 17 |
| Riverside, California | 3332 Durahart St, Riverside, California 92507White Knight Pest Services | +1844-512-7378 | 18 |
| Houston, Texas | 14300 Northwest Fwy #A-14, Houston, Texas 77040White Knight Pest Control | +1713-589-9637 | 19 |
| San Antonio, Texas | 2638 Kerrybrook Ct, San Antonio, Texas 78230White Knight Pest Control | +1512-535-3008 | 20 |
| Carrollton, Texas | 1411 Lemay Dr #306, Carrollton, Texas 75007White Knight Pest Control | +1214-774-4543 | 21 |
| Temple, Texas | 4055 Paramount Pkwy Unit B, Temple, Texas 76501White Knight Pest Control | +1844-512-7378 | 22 |
| Buda, Texas | 1900 Ranch to Market Rd 967 A, Buda, Texas 78610White Knight Pest Control | +1512-535-3008 | 23 |
| Houston, Texas | 15255 Gulf Fwy Ste 142A, Houston, Texas 77034White Knight Pest Control | +1713-589-9637 | 24 |
| Arlington, Texas | 3101 Pleasant Valley Ln Suite A, Arlington, Texas 76015White Knight Pest Control | +1844-512-7378 | 25 |
| Texas | Not shownWhite Knight Pest ControlService-area listing with no address; its pin (30.628, -96.357) is in the Bryan/College Station area, where the website lists “White Knight Pest Control, Inc. 1713 Broadmoor Dr. #306 Bryan, TX 77802” and TDA lists a Brazos County business license. The city is left blank because the listing itself shows none. | +1979-209-0263 | 26 |
| Longmont, Colorado | 939 Coffman St, Longmont, Colorado 80501White Knight Pest Control, Inc. | +1720-500-2019 | 27 |
| Golden Valley, Minnesota | 2525 Nevada Ave N Ste 104, Golden Valley, Minnesota 55427White Knight Pest Control | +1763-656-4111 | 28 |
| Norman, Oklahoma | 1820 W Tecumseh Rd Ste 132, Norman, Oklahoma 73069White Knight Pest Control | +1405-585-2525 | 29 |
| Bakersfield, California | 4300 Easton Dr #23, Bakersfield, California 93309White Knight Pest ServicesLive Google Maps read October 27, 2026 (not in the third-party pull); also on the website location list (“4300 Easton Drive Suite 23 Bakersfield, CA 93309”). | +1844-512-7378 | 30 |
| Provo, Utah | 5152 N Edgewood Dr Ste 200, Provo, Utah 84604White Knight Pest ControlUtah was not a selected state; listed because the schema requires every location in the 24 covered states. Website: “5152 Edgewood Dr Suite 200 Provo, UT 84604”. | +1801-994-6781 | 31 |
| Tempe, Arizona | 619 S. Hacienda Suite 5, Tempe, Arizona 85288White Knight Pest Control, Inc.Website location list only; a Google Maps search for this address returned no White Knight listing (October 27, 2026). Arizona was not a selected state. | Not shown | 5 |
| Bryan, Texas | 1713 Broadmoor Dr. #306, Bryan, Texas 77802White Knight Pest Control, Inc.Office on the company website footer location list. | Not shown | 11 |
What we couldn’t verify
Overall confidence in this score: High, 9 of 11 points.
Where it fell short of full marks:
- Some figures in the score are company-wide or national, not western US-specific.
- Verifier rated the legal and regulatory record medium (high earns a point).
| Identity | High |
|---|---|
| Licensing | High |
| Legal and regulatory | Medium |
| Customer reviews | High |
| BBB | High |
| Employee reviews | Medium |
| Mentions | Low |
| Sales model | High |
| PricingAndContracts | High |
Gaps in the record
- California SPCB: the DCA online search is behind a Cloudflare Turnstile check (not bypassed); the company registration and branch offices were verified instead from the SPCB bulk licensee file. California business-registry (bizfile) status not checked.
- Arlington, Texas office (3101 Pleasant Valley Ln, Tarrant County; Google 943 reviews) has no Tarrant County entry in the TDA commercial-business report; it may operate under another county license or be newer than the report. Not confirmed as a problem; not deducted.
- Oklahoma Secretary of State entity status not checked; ODAFF license 9489 categories/insurance not opened (AGLook company page not opened).
- Utah UDAF license is held by “White Knight Pest Control LLC”; its relation to White Knight Pest Control, Inc. was not confirmed.
- Texas Comptroller shows the corporation’s right to transact business FORFEITED (missing reports/payments) while SOS status is ACTIVE; forfeiture date not shown, SOS certificate not ordered.
- Justia returned HTTP 403, so the “Fair Labor Standards Act” label for Charles rests on a Justia search snippet. Whether the Charles and Johnson dismissals followed settlements is not shown.
- No state attorney general, FTC, TDA, CDA, MDA, ODAFF or SPCB enforcement action was found in searches (company name + “attorney general”, “consent order”, “settlement”, agency names); state AG and agency enforcement lists were not browsed directly.
- Yelp (HTTP 403), Glassdoor (Cloudflare block), ConsumerAffairs (block), Reddit (human check) and Facebook could not be read; Yelp Houston shows 306 reviews in a snippet but no rating. Glassdoor 3.3/82 is snippet-only. RepVue: no profile found. Angi, HomeAdvisor, Trustpilot, Thumbtack: no White Knight profile surfaced in searches.
- PestReviews.org shows “9,224 Verified Pest Control Reviews” for White Knight in a search snippet; it is a post-service survey feed tied to the company’s service software (company-solicited) and returned HTTP 503, so it is not recorded as a platform.
- BestCompany.com and consumersadvocate.org pages exist; not used.
- NPMA and Texas Pest Control Association memberships are company claims only; not verified on the associations’ sites. No QualityPro/GreenPro listing found.
- Google review excerpts come from the limited Maps view (3 reviews per listing plus summary quotes); star ratings per review were not shown. Excerpts were read for Houston NW, Golden Valley and Yorba Linda only.
- No Google listing was found for the Tempe, Arizona office or for Nevada; the company-wide Google base (40,721) mixes third-party crawl counts with two live reads.
- Searches used: 54 of 60.
- Licensing/registry for California (bizfile), Oklahoma (Secretary of State), Utah (Division of Corporations) and Arizona (Corporation Commission) business registries; pesticide licensing for all seven covered states is on file.
- Reddit r/northcounty and r/SanDiegan threads returned a “Prove your humanity” check on October 27, 2026; they remain search-snippet only and are not counted in sales and contract fairness.
- California county civil-penalty data covers incidents September 1, 2024 to August 31, 2026 only, and the TDA enforcement report is a rolling 12-month window; older actions would not appear in either.
- BBB lists a Northglenn, Colorado branch profile (11480 Cherokee St Ste M) that is not on the company website; not added as a location.
- Minnesota Secretary of State re-read failed (connection reset) on October 27, 2026.
Open questions
- Is “White Knight Pest Services” (SPCB PR 9412, and the CA county penalty respondent) the same legal entity as White Knight Pest Control, Inc.? BBB links them, but the California Secretary of State record was not checked.
- Utah UDAF license 4000-1343 is held by “White Knight Pest Control LLC”; its relation to the Texas corporation is unconfirmed.
- Did the Charles (FLSA) and Johnson dismissals follow settlements? The dockets show only stipulations of dismissal.
- Macias (TCPA) motion to dismiss was pending as of the last docket update; outcome to watch.
- When did the Texas franchise-tax forfeiture occur, and has it been cured? The Comptroller page shows no date.
- Arlington, Texas office has no Tarrant County TDA business license in the report; which license covers it?
Common questions about White Knight Pest Control
Is White Knight Pest Control licensed in Arizona, California, Colorado, Minnesota, Oklahoma, Texas and Utah?
White Knight Pest Control holds current company pesticide licenses in Arizona, California, Colorado, Minnesota, Texas and Utah; has a company pesticide license record on file in Oklahoma that isn’t shown as current. Statuses are as each state agency showed them on the date retrieved.
Does White Knight Pest Control sell door to door?
Yes. The research record documents White Knight Pest Control selling door to door.
What is White Knight Pest Control’s BBB rating?
White Knight Pest Control’s company-wide BBB profile shows 643 complaints in the last three years; grades vary by branch.
Does White Knight Pest Control charge a cancellation fee?
White Knight Pest Control’s own terms or statements set a 12-month minimum term and an early-cancellation fee. Customers report fee amounts such as $200. Service continues after the initial term until you cancel. Its terms require written notice to cancel (30 days).
How does White Knight Pest Control rank?
White Knight Pest Control ranks #132 of 164 in the West, with a Handshake Score of 6.9 out of 10 (High confidence). Strongest: legal and regulatory record (10.0/10). Weakest: complaint record (1.0/10).
Has White Knight Pest Control faced government actions?
No resolved government actions count against White Knight Pest Control in our scoring. Eight other lawsuit or regulatory records are listed but not scored; pending cases and allegations are not findings.
Where does White Knight Pest Control have locations?
Our record lists 19 locations for White Knight Pest Control in Arizona, California, Colorado, Minnesota, Oklahoma, Texas and Utah. It appears in our area rankings for 17 areas, listed by state on this page.
Pest control by state
Ranked by State Score in each state.
- #48 of 58 in Texas
Houston areaSan Antonio areaAustin areaFort Worth areaand 3 more
- Not ranked in Arizona
- #34 of 38 in California
Inland EmpireSan Diego areaSacramento areaOrange Countyand 1 more
- #16 of 21 in Colorado
- #7 of 12 in Minnesota
Show 2 more states
Similar companies in Texas
- Kindred Pest ControlIs it legit? Kindred Pest Control#46 of 58 · State Score 7.1
- Insight Pest SolutionsIs it legit? Insight Pest Solutions#47 of 58 · State Score 7.1
- Prime Pest and LawnIs it legit? Prime Pest and Lawn#49 of 58 · State Score 6.9
- Hawx Pest ControlIs it legit? Hawx Pest Control#50 of 58 · State Score 6.8
Sources
85 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.
- 1.Company websitewhiteknightpest.com · Company facts
- 2.comptroller.texas.govCompany facts · Retrieved October 27, 2026
- 3.bbb.orgCompany facts · Retrieved October 27, 2026
- 4.whiteknightpest.comCompany facts · Retrieved October 27, 2026
- 5.whiteknightpest.comCompany facts · Retrieved October 27, 2026
- 6.simplyhired.comContracts and sales · Retrieved October 27, 2026
- 7.bbb.orgContracts and sales · Retrieved October 27, 2026
- 8.bbb.orgContracts and sales · Retrieved October 27, 2026
- 9.bbb.orgContracts and sales · Retrieved October 27, 2026
- 10.indeed.comContracts and sales · Retrieved October 27, 2026
- 11.whiteknightpest.comContracts and sales · Retrieved October 27, 2026
- 12.bbb.orgContracts and sales · Retrieved October 27, 2026
- 13.whiteknightpest.comContracts and sales · Retrieved October 27, 2026
- 14.whiteknightpest.comContracts and sales · Retrieved October 27, 2026
- 15.Google — Yorba Linda, Californiagoogle.com · Customer reviews · Retrieved October 27, 2026