Is Hawx Pest Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Arizona

  No company pesticide license record on file.

• California

  Structural Pest Control Board: Company Registration^{44, 45}

  Status: Active · Number 7723 · Expires December 31, 2035

• Louisiana

  Louisiana Department of Agriculture and Forestry: Structural Place of Business Permit⁴³

  Status: Active (as of the April 20, 2026 list) · Number 00209Z · Expires June 30, 2026

• Missouri

  Missouri licenses individual pesticide applicators, not companies, so there is no company license to look up.

• Texas

  Texas Department of Agriculture: Commercial Business⁴²

  Status: Active (listed in TDA current-licenses report) · Number 0781208 · Expires April 30, 2027

• Texas

  Texas Department of Agriculture: Commercial Business⁴²

  Status: Active (listed in TDA current-licenses report) · Number 0881438 · Expires April 30, 2027

• Texas

  Texas Department of Agriculture: Commercial Business⁴²

  Status: Active (listed in TDA current-licenses report) · Number 0881442 · Expires April 30, 2027

• Utah

  Utah Department of Agriculture and Food: 4000⁴¹

  Status: Active · Number 4000-1752 · Expires December 31, 2028

• Cost it points

  Minor administrative penalty: Solano County Agricultural Commissioner civil penalty, NOPA EA-48-2024-055 (SPCB PR 7723, 3 CCR 6738) ($250, September 17, 2024)⁵²

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: San Bernardino County Agricultural Commissioner civil penalty, NOPA EA-36-2025-073 (DPR PCB 41346, 3 CCR 6738) ($250, November 13, 2024)⁵²

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: San Bernardino County Agricultural Commissioner civil penalty, NOPA EA-36-2025-143 (SPCB PR 7723, 3 CCR 6678) ($250, May 14, 2025)⁵²

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: TDA case 00047639, license 0881442 (Tarrant County): working without an apprentice license, administrative penalty ($1,000, October 27, 2025)⁵³

  Counted in the score: −0.5

Better Business Bureau record

• Its company-wide BBB profile shows an A- grade and 851 complaints in the last three years.

  BBB accredited since 2019-10-16.^{6, 39, 40}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  34,861 reviews across 14 western US listings, averaging 4.5 out of 5 (weighted by review count).^{11, 12, 13, 14, 19, 20}

• BBB

  1.06 out of 5 from 385 reviews (company-wide).²⁷

  Retrieved October 27, 2026

• HomeAdvisor

  4.2 out of 5 from 323 reviews (company-wide).²⁹

  Retrieved October 27, 2026

• HomeAdvisor

  4.2 out of 5 from 318 reviews (‘Hawx - Houston’ profile).³⁰

  Retrieved October 27, 2026

• HomeAdvisor

  4.2 out of 5 from 272 reviews (‘Hawx Pest Control’ profile filed under Ogden, Utah).³¹

  Retrieved October 27, 2026

• HomeAdvisor

  4.2 out of 5 from 81 reviews (Austin, Texas profile).³²

  Retrieved October 27, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• Bell v. Hawx Services, LLC: putative TCPA class action over unwanted sales calls. On Aug 17, 2026 the court found the claims adequately pleaded and denied a motion to strike the class allegations; the case was about two years old. Private suit, pending; not scored.⁴⁸

  August 17, 2026 · US District Court, E.D. Cal. · Lawsuit · Not scored

• TDA enforcement case 00047639 against TPCL 0881442 (Hawx Services LLC dba Hawx Pest Control, Tarrant County business license): violation ‘Working without an apprentice license’; agency action ADMINISTRATIVE PENALTY, $1,000.00; date final 10/27/2025. Minor administrative penalty.⁵³

  October 27, 2025 · Texas (Texas Department of Agriculture, Structural Pest Control Service) · Enforcement · Not scored

• County agricultural commissioner civil penalty, San Bernardino County: NOPA EA-36-2025-143 against “HAWX PEST CONTROL, INC.” ; structural (SCP); incident date May 14, 2025; California Code of Regulations Title 3, section 6678; final fine $250. Minor administrative penalty.⁵²

  May 14, 2025 · San Bernardino County Agricultural Commissioner (California); DPR county civil-penalty list · Enforcement · Not scored

• Waters et al. v. Hawx Services, LLC et al. (also captioned Behrman v. Hawx Pest Control Inc.): employment class action against Hawx Services, LLC and Hawx Pest Control Inc. (court category “Other Employment Complaint Case”, practice area Labor and Employment), filed June 5, 2023. Preliminary approval of a class action settlement was granted in January 2025; a final-approval hearing was set for September 3, 2025 (a tentative ruling for that date is listed, its text not visible). The specific claims (e.g. whether wage-and-hour) and the final outcome were not visible on the free docket summary.⁴⁹

  January 6, 2025 · California (Los Angeles County Superior Court, 23STCV12811) · Settlement · Not scored

• County agricultural commissioner civil penalty, San Bernardino County: NOPA EA-36-2025-073 against “HAWX PEST CONTROL, INC.” (PCB 41346 = the DPR Pest Control Business license of Hawx Pest Control Inc); structural (SCP); incident date November 13, 2024; California Code of Regulations Title 3, section 6738; final fine $250. Minor administrative penalty.⁵²

  November 13, 2024 · San Bernardino County Agricultural Commissioner (California); DPR county civil-penalty list · Enforcement · Not scored

• County agricultural commissioner civil penalty, Solano County: NOPA EA-48-2024-055 against “HAWX PEST CONTROL, INC”; structural (SCP); incident date September 17, 2024; California Code of Regulations Title 3, section 6738; final fine $250. Minor administrative penalty.⁵²

  September 17, 2024 · Solano County Agricultural Commissioner (California); DPR county civil-penalty list · Enforcement · Not scored

• Los Angeles County Counsel sued Hawx Services, LLC on behalf of the People of the State of California, alleging high-pressure door-to-door sales, ‘bait-and-switch’ sign-ups into automatically renewing contracts, no simple cancellation method, punitive cancellation fees and charging for services not provided. Seeks an injunction, restitution and civil penalties up to $2,500 per violation. No settlement, judgment or dismissal was found (allegations only; not scored).^{10, 47}

  August 28, 2024 · California (Los Angeles County Superior Court) · Lawsuit · Not scored

• Esposito v. Hawx, LLC d/b/a Hawx Pest Control, LLC (Florida, outside the West). Nature and outcome not verified: Justia docket page blocked by a Cloudflare check; recorded from the search result only.⁵¹

  July 17, 2024 · US District Court, M.D. Fla. (8:2024cv01694) · Lawsuit · Not scored

• Putative class action alleging Hawx placed more than 100 robocalls (collection calls) to a consumer after she asked it to stop. Private suit; not scored.⁵⁰

  October 14, 2021 · unknown (classaction.org newswire) · Lawsuit · Not scored

One other record (complaint summaries and permits) is on its review page.

Does it sell door to door?

• Yes: the research record documents the company selling door to door.

  Sales evidence

How it ranks

• #146 of 164 in the West

  Handshake Score 6.7 out of 10, Medium confidence.

  Strongest: legal and regulatory record (10.0/10). Weakest: complaint record (3.0/10).

  How we scored itFull rankingsHawx Pest Control vs. Terminix

Related

• Rankings by state
• How we review companies