How do I cancel AIMVO Pest Control, and is there a cancellation fee?

What the record says about canceling AIMVO Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

• Company-stated (BBB reply, 07/10/2024): a 12-month agreement exists and can be ended early only with a cancellation fee; no amount is stated.⁶

  “If you signed a 12 month agreement with us, then you are subject to the contract policy, which can be terminated early with a cancellation fee.”

• Company-stated (BBB reply, 04/25/2024): after the 1-year agreement the customer moves to a month-to-month plan (service continues until canceled).⁸

  “Typically, we dont renew agreements. After your 1 year agreement is completed, you enter a month-to-month plan.”

• Company-stated (BBB reply, 06/20/2026): no cancellation fee if the customer moves out of the service area; the agreement is emailed after signing.⁶

  “If you move out of our service area there is no cancellation fee to stop services.”

• No service agreement, terms of service or cancellation policy is published on aimvopestcontrol.com (pages: home, about, contact, locations, plans, offers, privacy policy). The FAQ says only: “Guarantee and re-treatment terms may vary by service and treatment plan”.⁵

  “Guarantee and re-treatment terms may vary by service and treatment plan, and our team will explain the applicable coverage before your service begins.”

• Customer report (BBB review, 05/04/2024): after a door-to-door sale quoted at about $60, an email confirmed a one-year contract with a $200 cancellation fee.⁹

  “I get an email saying thank you for signing up for a ONE YEAR CONTRACT WITH A $200 DOLLAR CANCELATION FEE”

• Customer report (BBB complaint, 03/23/2026): on calling to cancel, was told he would owe $150 “for services rendered”; the customer said his 1-year term was over and disputes the charge.⁶

  “was told I would owe them $150 for services rendered”

• Customer report (BBB review, 08/14/2025): canceled within 24 hours of the first visit and was charged $229 on top of what was already paid.⁷

  “Canceled not even 24 hours after the initial visit charging me 229 on top of what”

• Customer report (Google review mirrored on Thumbtack Kansas City, 08/02/2026): a customer says she considered switching “after my year contract was up”, consistent with a one-year term.¹⁰

  “considered switching services after my year contract was up”

• Customer report (BBB review, 06/03/2025, Zari M.): wanting to cancel and pay “the $200 fee that they made me aware of”; the company then asked for proof of a new address.⁷

  “I wanted to cancel and pay the $200 fee that they made me aware of that I could do”

How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. AIMVO Pest Control’s score on this factor: 3.5 out of 10.

• 12-month minimum term^{6, 8}

  Counted in the score: −1

• Early-cancellation fee $200^{6, 7, 9}

  Counted in the score: −2

• Auto-renews⁸

  Counted in the score: −0.5

• Customer accounts of terms misstated at the sale (3 documented)^{6, 7}

  Counted in the score: −2

• Customer accounts of reps ignoring no-soliciting signs or knocking late (8 documented)^{6, 7}

  Counted in the score: −1

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