How do I cancel Corky's Pest Control, and is there a cancellation fee?

What the record says about canceling Corky's Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

• Published Services Agreement (incorporated into the signed Order Form): the agreement runs for an Initial Term of 1 year unless the Order Form’s front page states another expiration date.⁹

  “unless a contract expiration date is expressly identified on the front page of the Order Form, continues for a period of 1-year (the “Initial Term”)”

• Auto-renewal: at the end of the Initial Term and each Renewal Term the agreement renews automatically for one-year terms; a party that does not want to renew must give notice at least three months before the end of the current Contract Period.⁹

  “At the end of the Initial Term and any applicable Renewal Term, the Agreement shall automatically renew for consecutive one (1) year terms (each a “Renewal Term). If a party does not wish to renew the Agreement, that party must notify the other party of their intent not to renew no later than three (3) months prior to the end of the then current Contract Period.”

• Termination fee schedule: $199 if termination occurs within six months of the Effective Date; $99 if it occurs in months 7–12.⁹

  “In any event of termination, (i) if such termination occurs within six (6) months of the Effective Date Customer shall pay a fee of $199 upon such termination, and (ii)if such termination occurs between the seventh (7th) and twelve (12th) months of the Effective Date Customer shall pay a fee of $99 upon such termination”

• Disputes: the published Services Agreement has a California governing-law clause and contains no arbitration or class-action-waiver clause; the separate signed Order Form is not published. Claims must be notified in writing within three months; liability capped at six months of fees.⁹

  “The Agreement will be governed by and construed in accordance with the internal laws of the State of California”

• Company BBB reply (August 11, 2025, Todd H. review): the customer signed a one-year contract and the cancellation fee was not waived.⁸

  “He signed a one year contract and if cancelled there is a cancellation fee. Management would not waive the cancel fee.”

• First-hand BBB review (Dan H., September 23, 2026): signed electronically over the phone, canceled by email within three hours, was asked for $199 to cancel; the company replied it waived the fee and closed the account.⁸

  “They are now asking for $199 to cancel the contract.”

How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Corky's Pest Control’s score on this factor: 5.5 out of 10.

• 12-month minimum term^{8, 9}

  Counted in the score: −1

• Early-cancellation fee $199^{8, 9}

  Counted in the score: −2

• Auto-renews⁹

  Counted in the score: −0.5

• Customer accounts of terms misstated at the sale (1 documented)¹⁰

  Counted in the score: −1

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