Is Arrow Termite & Pest Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit³¹

  Status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · Number 001Z79 · Expires June 30, 2026

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit³¹

  Status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · Number 001Z7A · Expires June 30, 2026

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit³¹

  Status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · Number 001Z78 · Expires June 30, 2026

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit³¹

  Status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · Number 0050K4 · Expires June 30, 2026

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial Business License, categories PTC³²

  Status: Listed on the TDA current-licenses report (current), file dated 26 Oct 2026 · Number 0566436 · Expires December 31, 2026

• Cost it points

  Minor administrative penalty: LDAF Structural Pest Control Commission case 24-SPCC-2538 (Joseph Cohn, Arrow Pest Control of New Orleans): 3 violations found, penalties $200 + $300 + $200³⁸

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: LDAF Structural Pest Control Commission case 24-SPCC-2545 (Jacob Cohn, Arrow Pest Control of Baton Rouge): violations found, stated penalties $200 + $200 + $500 (penalties then ordered suspended)³⁸

  Counted in the score: −0.5

Better Business Bureau record

• Its BBB profile shows an A+ grade and 2 complaints in the last three years.

  Not BBB accredited.^{4, 29, 30}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  4,807 reviews across 12 western US listings, averaging 4.8 out of 5 (weighted by review count).^{12, 13, 14, 15, 16, 17}

• Other

  4.8 out of 5 from 3,032 reviews (Company website review widget).⁵

  Retrieved October 28, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• Searched the downloaded TDA enforcement report (171 rows, Date Final October 27, 2025 to October 26, 2026) for “arrow termite”, “cohn” and license 0566436: no row. The only “Arrow” rows are for ARROW EXTERMINATORS INC (license 0566429, a different company based in Georgia). The report covers only 12 months, so older actions would not appear.⁴⁰

  October 28, 2026 · Texas Department of Agriculture, Structural Pest Control Service enforcement report (rolling 12 months to October 26, 2026) · Enforcement · Not scored

• ECHO returned 0 rows for “Arrow Termite” in Louisiana and Texas and 0 for “Arrow Pest Control” in Texas. For “Arrow Pest Control” in LA it returned one row, ARROW PEST CONTROL CO INC at 108 Old Bastrop Road, Monroe (the dissolved 1977 Arrow Pest Control, Inc.’s address): no violation identified, 0 inspections, $0 penalties. Not exhaustive: ECHO covers EPA-tracked facilities only.^{41, 42, 43}

  October 28, 2026 · US EPA ECHO facility search (names “Arrow Termite” and “Arrow Pest Control”, states Louisiana and Texas) · Enforcement · Not scored

• Respondent Jacob Cohn, “Arrow Pest of Baton Rouge”. Two charges (La. R.S. 3:3371(A)(6) and (A)(14), LAC 7:XXV.119(A)); Mr. Cohn pleaded not guilty and the commission voted unanimously to dismiss all charges. No penalty; not scored.³⁹

  September 24, 2025 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 25-SPCC-2603 · Enforcement · Not scored

• Respondent Joseph Cohn, “Arrow Pest Control of New Orleans” (4720 Jones Creek Rd, Baton Rouge), the licensee behind permit 001Z7A. Four charges under La. R.S. 3:3371(A)(14) (LAC 7:XXV.117(H)(I), 101(B), 141(E)(1), 101(A)(6)). The commission dismissed the second charge and found him in violation of the other three, assessing penalties of $200, $300 and $200 ($700 in total). Heard under the minutes’ “Contested Cases” heading with counsel (not a stipulation); Joseph Cohn is Jacob Cohn’s brother, a member of Dave’s Termite and Pest Control, LLC and the LDAF contact for permit 001Z7A; no settlement or consent order; no suspension or revocation recorded.³⁸

  June 18, 2024 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 24-SPCC-2538 · Enforcement · Not scored

• Respondent Jacob Cohn, “Arrow Pest Control of Baton Rouge” (4720 Jones Creek Rd), the responsible licensee for permit 001Z79 and the Texas license, and the company’s Chief Operating Officer. Five charge items, seven counts (two under La. R.S. 3:3371(A)(6) and five under (A)(14): LAC 7:XXV.117(H)(1) three times, 119(A)(4) and 141(E)(2)). The commission found violations 3, 4 and 5 with penalties of $200, $200 and $500, also found violation 2 (no amount recorded) and violation 1 “without penalty”, and voted to “suspend any penalty”. The minutes do not say whether the suspension applies to all penalties or only to violation 1. Heard under the minutes’ “Contested Cases” heading with counsel (not a stipulation); no settlement or consent order; no suspension or revocation of a license recorded.³⁸

  June 18, 2024 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 24-SPCC-2545 · Enforcement · Not scored

One other record (complaint summaries and permits) is on its review page.

Does it sell door to door?

• N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

  Sales evidence

How it ranks

• #92 of 164 in the West

  Handshake Score 7.5 out of 10, Medium confidence.

  Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (5.0/10).

  How we scored itFull rankingsArrow Termite & Pest Control vs. Terminix

Related

• Rankings by state
• How we review companies