Is Urbanex Pest Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Arkansas

  No company pesticide license record on file.

• Texas

  Texas Department of Agriculture: Commercial business license^{4, 36}

  Status: Active (listed in TDA current-license report) · Number 0852708 · Expires 03/31/2027

• Texas

  Texas Department of Agriculture: Commercial business license^{4, 36}

  Status: Active (listed in TDA current-license report) · Number 0931323 · Expires 07/31/2027

• Texas

  Texas Department of Agriculture: Commercial business license^{4, 36}

  Status: Active (listed in TDA current-license report) · Number 0958111 · Expires 04/30/2027

Better Business Bureau record

• Its company-wide BBB profile shows an A grade and 85 complaints in the last three years.

  BBB accredited.^{3, 5, 29, 30}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  11,080 reviews across 4 western US listings, averaging 4.9 out of 5 (weighted by review count).^{13, 21, 22, 23}

• BBB

  1.54 out of 5 from 103 reviews (Nashville, Tennessee HQ profile: reviews for the headquarters and corporate-owned branches).²⁵

  Retrieved October 27, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• Urbanex Huntsville LLC sued the City of Muscle Shoals, Alabama under 42 U.S.C. § 1983 after the city refused solicitation permits for its door-to-door salespeople and said its ordinances allowed no solicitation. The company is the plaintiff; this is not an action against it and is not scored. Alabama is outside the 24 covered states.^{14, 44}

  September 24, 2024 · U.S. District Court, N.D. Alabama (3:24-cv-01299) · Lawsuit · Not scored

Two other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Yes: the research record documents the company selling door to door.

  Sales evidence

How it ranks

• #102 of 164 in the West

  Handshake Score 7.4 out of 10, Medium confidence.

  Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (6.0/10).

  How we scored itFull rankings

Related

• Rankings by state
• How we review companies