Is Massey Services legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit⁶⁵

  Status: Active (as of the list revised April 20, 2026) · Number 0020WA · Expires June 30, 2026

• Louisiana

  Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit⁶⁵

  Status: Active (as of the list revised April 20, 2026) · Number 0020W9 · Expires June 30, 2026

• Oklahoma

  Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License^{60, 61}

  Status: Active (unexpired categories listed) · Number 8306 · Expires December 31, 2026

• Oklahoma

  Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License^{61, 62}

  Status: Active (unexpired categories listed) · Number 7241 · Expires December 31, 2026

• Oklahoma

  Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License^{61, 63}

  Status: Active (unexpired categories listed) · Number 9917 · Expires December 31, 2026

• Oklahoma

  Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License^{61, 64}

  Status: Active (unexpired categories listed) · Number 10200 · Expires December 31, 2026

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0660423 · Expires October 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0675414 · Expires June 30, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0849531 · Expires February 28, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0668756 · Expires March 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0644502 · Expires October 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0740621 · Expires May 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0740637 · Expires May 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0734598 · Expires April 30, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0705582 · Expires September 30, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0744068 · Expires July 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0790320 · Expires July 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0826982 · Expires March 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0849521 · Expires February 28, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0858313 · Expires May 31, 2027

• Texas

  Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license⁵⁹

  Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0889907 · Expires July 31, 2027

Better Business Bureau record

• Its company-wide BBB profile shows an A- grade and 249 complaints in the last three years.

  Not BBB accredited.^{4, 54, 55, 57}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  7,221 reviews across 22 western US listings, averaging 4.8 out of 5 (weighted by review count).^{14, 22, 23, 24, 25, 26}

• Yelp

  2.0 out of 5 from 1,127 reviews (company-wide).⁵²

  Retrieved October 27, 2026

• BBB

  1.51 out of 5 from 91 reviews (company-wide).⁴⁸

  Retrieved October 28, 2026

• Trustpilot

  1.9 out of 5 from 15 reviews (company-wide).⁵¹

  Retrieved October 27, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• TDA enforcement case 00048889 against MASSEY SERVICES INC, license 0660423 (Dallas County): three violations (use inconsistent with labeling; failure to comply with training or supervision requirements; other), closed with a WARNING and no penalty (Date Final 01/28/2026). A warning is recorded, not scored.⁶⁷

  January 28, 2026 · Texas · Enforcement · Not scored

• Baker v. Massey Services, Inc. (No. 6:24-cv-01735): a former employee’s Fair Labor Standards Act suit, filed 09/24/2024. Massey filed a notice of removal to the bankruptcy court (10/31/2024; adversary proceeding Baker v. Massey Services, Inc., Bankr. M.D. Fla. No. 6:24-ap-00129); the district court stayed and administratively closed the case (12/03/2024) until the parties’ bankruptcy proceedings were resolved, the bankruptcy court remanded it (01/2025) and the stay was lifted (05/2025). The docket then shows an amended complaint, an answer, a Report and Recommendation (07/11/2025) and an order on it (09/11/2025). The outcome could not be read from the free docket.^{71, 72}

  September 24, 2024 · Florida (U.S. District Court, M.D. Fla.) · Lawsuit · Not scored

• Leo Luna v. Massey Services, Inc. (No. 4:21-cv-00014): private Telephone Consumer Protection Act suit filed 01/11/2021. The plaintiff abandoned his claim after evidence the calls were manually dialed; the court granted Massey summary judgment and entered a take-nothing final judgment on 02/09/2022. Massey’s later motion for attorneys’ fees was denied (06/10/2022).^{69, 70}

  February 9, 2022 · Texas (U.S. District Court, E.D. Tex., Sherman) · Lawsuit · Not scored

• EEOC v. Massey Services, Inc. (No. 2:19-cv-00263, D.S.C.): Massey agreed to pay $63,000 under a two-year consent decree resolving an ADA disability-discrimination and retaliation suit over a South Carolina office manager. An employment matter, not a consumer, pesticide or wage-and-hour action.⁶⁸

  December 19, 2019 · federal (EEOC; D.S.C., Charleston) · Settlement · Not scored

Three other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past.

  Sales evidence

How it ranks

• #151 of 164 in the West

  Handshake Score 6.5 out of 10, High confidence.

  Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (5.3/10).

  How we scored itFull rankingsOrkin vs. Massey ServicesMassey Services vs. Terminix

Related

• Rankings by state
• How we review companies