Is Responsible Pest & Scorpion Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Arizona

  Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Business License^{5, 35}

  Status: Active · Number 8759 · Expires May 31, 2027

Better Business Bureau record

• Its BBB profile shows an F grade and 7 complaints in the last three years across its BBB files.

  Not BBB accredited.^{2, 23, 34}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  3,098 reviews across 5 western US listings, averaging 4.9 out of 5 (weighted by review count).^{24, 25, 27, 28, 29}

• BBB

  4.56 out of 5 from 25 reviews (Arizona: Tucson BBB file).³⁰

  Retrieved October 28, 2026

• BBB

  3.8 out of 5 from 20 reviews (Arizona: Chandler BBB file).¹⁷

  Retrieved October 28, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• No adjudicated complaints: none for license 8759 in the last 3 years (detail-page panel) and none for respondent name “RESPONSIBLE” in AZDA’s 5-year adjudicated-complaint search (which excludes complaints under investigation).^{36, 37}

  October 28, 2026 · Arizona Department of Agriculture, Office of Pest Management · Enforcement · Not scored

• Michael McCready v. Responsible Pest Control Inc., Certus Pest Inc. and PURCOR Pest Control (C.D. Cal. 5:24-cv-01396; earlier docket 2:24-cv-05670): employment suit, nature of suit “442 Civil Rights: Jobs”, removed by Certus Pest Inc. on 07/03/2024; a stipulated protective order was entered 01/28/2026. No outcome found: the latest filing seen is that 01/28/2026 order; the earlier docket 2:24-cv-05670 shows a termination date of 07/05/2024. Treated as unresolved (not scored either way). The caption calls Responsible Pest Control Inc. a Florida corporation; whether the plaintiff worked for the Arizona brand is not shown (PURCOR operates in California). Private suit, not wage-and-hour as far as shown: recorded, not scored.^{4, 38}

  July 3, 2024 · Federal – C.D. California (removed from Riverside County Superior Court) · Lawsuit · Not scored

• Parent-level: Rentokil North America, Inc. v. Certus Pest, Inc. (M.D. Fla. 8:22-cv-02311), breach of contract against CERTUS and nine individuals; dismissed by stipulation 02/17/2023. Private suit about the parent, not this brand; recorded, not scored.³⁹

  October 7, 2022 · Federal – M.D. Florida · Lawsuit · Not scored

Two other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past.

  Sales evidence

How it ranks

• #104 of 164 in the West

  Handshake Score 7.4 out of 10, High confidence.

  Strongest: licensing and compliance (10.0/10). Weakest: complaint record (6.0/10).

  How we scored itFull rankings

Related

• Rankings by state
• How we review companies